Bay City, MI Customer Testimonials | Glass Doctor of Bay City, MI

Customer Testimonials

From 90 reviews
Kathleen Embrey
Kathleen Embrey

The windshield was replaced without incident.

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COLLEENJEAN POPHAM
COLLEENJEAN POPHAM

Great service, knowledgeable and professional staff. Best pricing around. Got an appointment quickly.

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becky howard
becky howard

Very polite and friendly. Fast installation. Priced fairly

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Debra Davis
Debra Davis

Fast, efficient process to replace the glass in a broken window. Even the freezing cold did not stop the installer from working outside until the window was replaced in the frame and installed. Great job!!

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Cameron Hubbell
Cameron Hubbell

Highly recommend these guys. Their customer service is AMAZING. The kind woman in the office made the whole process of setting up an appointment so easy. The technician who replaced my windshield was very kind and informative about the …

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Greg Dragan
Greg Dragan

They got my Jeep in and replaced the windshield with oe glass in a matter of 2 hours. Best place in the tri cities for glass work!!

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Tim Ostrander
Tim Ostrander

Great service technician, fast and efficient.

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Bryan Wagner
Bryan Wagner

Prompt service. Knowledgeable staff and they fixed our windows in a very timely fashion. Would highly recommend.

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Jennifer Sobczak
Jennifer Sobczak

We had a cracked living room window. Brian came out gave me an estimate and a couple weeks later had new glass put in. Great job and was really quick.

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Cam Krzywosinski
Cam Krzywosinski

Great work, very friendly and professional installation tech. The tech also was very educational by showing me how to change out the glass, also why things are done in a certain way to prevent cracking of the glass. Will definitely call …

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Nancy Greene
Nancy Greene

Brian came to my house and was very friendly and professional. He discussed my options and did a fantastic job. The price was very reasonable.

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Diana Smith
Diana Smith

Fast and friendly

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Doug Van Wormer
Doug Van Wormer

Replaced my windshield in 58 minutes. Great Job!!

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Evan V
Evan V

Very happy with the service. Had a new windshield for my 2018 Ford Escape in under an hour. Fair price as well.

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Steve Eichorn
Steve Eichorn

These guys are awesome!! Brian and Dave did a great job and were very accomodating. Went above and beyond. Thanks guys!!

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shelly moreau
shelly moreau

Very nice people and they cut my shelves perfectly, very happy with the work

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Justin Rogers
Justin Rogers

We had Glass Doctor of Bay City come out to replace the thermal pane glass on a kitchen window that had broken. They did an excellent job and the window looks great! I would definitely recommend them!

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Alicia Camacho
Alicia Camacho

A dog that I previously had literally broke a window by jumping through the glass in my enclosed back porch. I was worried that replacing the glass was going to be expensive or someone would try telling me that the entire window needed to …

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Karen Ruediger
Karen Ruediger

Happy with the Service We Received

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Josefina C.
Josefina C.

The technicians that came out to replace my back windshield were very friendly and efficient. Service was completed in less than one hour.

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Brandon Becker
Brandon Becker

Great service all around. Office personnel are friendly. The techs that came out were great despite having a full day of last minute appointments. They installed my windshield at my home. Arrived and finished within the window given. …

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Dee Reid
Dee Reid

Amy was very helpful from the start, coordinating my appt, where not much time away from business operations were loss, as my vehicle needing glass is commercial. Ty.

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Tammy Tomlinson
Tammy Tomlinson

Excellent customer service and installation. We would highly recommend the Glass Doctor of Bay City

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rina zizumbo
rina zizumbo

They scheduled me in quick. Replaced my windsheild in my driveway. The staff were very friendly and quick. Fair prices.

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aaron ellsworth
aaron ellsworth

Very fast service and great price. Replaced my windshield on a 2015 camaro 2ss 1LE. They do so many different types of glass repair.

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Jacque Krueger
Jacque Krueger

Glass Doctor called me within one day of inquiring online. There price was very fair and they were able to service me the following week. Having them fix our van window on site without having to go anywhere was awesome! Very friendly …

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A B
A B

This place is my new go to after dealing with the incompetence of Safelite. Amy was awesome to work with and the tech was very helpful. Very nice people, 10/10 highly recommended!

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Luke Sochacki
Luke Sochacki

Brian did an excellent job fixing an older broken window at our house. It was quoted and finished within a few days, the price was good, and he was very professional and courteous. Can't recommend him enough!

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Alexander Drabik
Alexander Drabik

Very professional and kind service. They were able to get my dads windshield replaced in a timely manner. Ethan was super nice, efficient and informative with the job. He was even able to save the car wash sticker! Thank you for helping …

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Regina (Reg)
Regina (Reg)

If you need any auto glass repair, go see the folks at glass doctor. Amy is so helpful and accommodating.

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Caleb Miller
Caleb Miller

Brian and team were quick in repairing a damaged storm window, and the price was right. Would hire these folks again for window repairs.

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Sandy Horen
Sandy Horen

The gentleman came did measurements and we got an estimate right away. They said it would be in in 2 weeks and it was. The guys came in did the work very well. Cleaned up like they were never there. Our glass shower door is beautiful. We …

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John Vedder
John Vedder

This company is awesome 👍👍

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Julie Vedder
Julie Vedder

Really nice people and fast service. I wouldn't look for anyone else for glass service. Thank you !!

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Mark Jonas
Mark Jonas

Same day service. Wonderful staff. Friendly and efficient!

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Bill Shorey
Bill Shorey

Replaced the glass in several of the windows in our house. Excellent service and very friendly.

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Jon Williams
Jon Williams

Great price, super friendly service. Installed my new driver window and had me out the door in an hour. Highly recommended!

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Fran Sam
Fran Sam

They were fast and efficient. The service man even put in a temporary wind block until the glass arrived.

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Ben Tatrow
Ben Tatrow

Overall great experience.

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David & Missy Harris
David & Missy Harris

The service technicians did a great job removing and installing our 2nd story picture window. Very professional and let the area spotless including the window.

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Stacey Beem
Stacey Beem

After filing a claim with insurance company I got a call within 5 minutes to set up my appointment. Fast, friendly and reliable they came to me at my desired time and day it took less than an hour. Thank you!

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Prestige Glassware Restaurant Supply
Prestige Glassware Restaurant Supply

Fast Service, reasonable price and friendly service!

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Rita Orlik
Rita Orlik

Very fast and friendly. Great work, low cost and they even came to me.

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KATHLEEN P
KATHLEEN P

Our service technician, Mike, was great. Very professional and efficient. Amy in the office was excellent also. Her communication and organization skills were excellent. They also had great prices. I highly recommend to anyone needing glass…

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Kristina S
Kristina S

Quick service. Dependable

TIFFANY C
TIFFANY C

Reasonable price for screen replacements and windshield chip fixes

Paula
Paula

Very pleased with the glass doctor. Amy runs the office very efficiently. Calls were answered promptly. The technicians were great. You can barely see the stone chip in our windshield. Would reccomend them to everyone.

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Rajiv Deochand
Rajiv Deochand

Awesome service! They were quick to schedule an appointment for me and I was able to get my repairs done in a timely fashion. Highly recommend!

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John MacDonald
John MacDonald

Professional! Handled my claim and repair the same day!

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Bob D
Bob D

Installers were very neat, courteous, and professional. They worked quickly and efficiently.

ALFREDO V
ALFREDO V

I liked a lot the professionalism you have from the very start (quotation) to the very end of the windshield replacement (+ warranty e-mail).

All was excellent!

Thank You

KELLY O
KELLY O

Amy is so very knowledgeable and helpful. Would highly recommend!!!!!

Troy
Troy

ALL around good company from employee's to there product

Howard L
Howard L

Everything the mirror is better then when we got it but you guys always do great job

PAT W
PAT W

Efficient, knowledgeable and nice to work with

Vince Brown
Vince Brown

The staff was super friendly! The work was done very quickly, and professionally. I went in with a blown out back window in a pick up truck. They were done in about a half hour. They even vacuumed all the glass out of my back seat! I will …

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Andrew H
Andrew H

quick and easy – came to my house, which was great

Danielle McGrew Tenbusch
Danielle McGrew Tenbusch

Dennis was communicative and prompt. We were happy with the service.

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Danielle T
Danielle T

Dennis was communicative and prompt. We were happy with his work.

JEFF L
JEFF L

Very helpful. Came out to the house quickly and had my windsheild repaired within the hour.

ELIZABETH R
ELIZABETH R

Efficient and friendly service.

Alice M
Alice M

They had the best price and the service person seemed very experienced and was quick to get the job done!

Great service!!

Dallas G
Dallas G

Very good service. On time and did a wonderful job replacing my windshield.

Barbara S
Barbara S

I would recommend changing the website that you can schedule an app't , wrong!

Glass doctor called and scheduled me for the very next day and they came out to measure.

now I am waiting to get the window glass made, stated it would take 10…

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SHINE W
SHINE W

I worked with Roger from George's Glass before he was bought out, then I got a bill from Glass Doctor, did not know what had happened or why I got a bill from there versus George's Glass. Then after some confirmation, I sent a check to the …

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R A
R A

Awesome

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DERRELL S
DERRELL S

we were not informed that the silver lining between the glass could have matched the original dark lining like the glass not replaced.

Jeff
Jeff

Great service at a fair price!

TERRY K
TERRY K

I understand there were problems because of the loss of a valued employee that delayed my project. However, after everything was sorted out, the panels I ordered were delivered and installed to my satisfaction. This isn't my first …

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Jon W
Jon W

The technician who put in my new windshield was fantastic!

JOHN H
JOHN H

prompt service good intallers good price

Shelby P
Shelby P

Great service and very prompt. Thank you!

RICK G
RICK G

Excellent service very well done work.

Victor Dahn
Victor Dahn

I have had them at my home working on older cars and they are very knowledgeable and helpful. By far the best place to get glass work done on classic cars!

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Jessica S
Jessica S

They did an excellent job! Quick and friendly:)

JOHN K
JOHN K

The individual that came was very friendly and did a good job.

JOHN K
JOHN K

He was timely and did a very nice job. He was friendly.

Kathy Marshall
Kathy Marshall

Came to the RV park to fix our RV windshield chips. Turns out windshield is too vertical for the fix. Didn’t charge us. Highly recommend them.

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SHANE H
SHANE H

A slight glitch in communications...I had to call a few times to remind you. But the technician was great.

MOTOTSUGU T
MOTOTSUGU T

Very quick service. And friendly. Diffnaly recommendation.

SIDNEY D
SIDNEY D

Professional Quality and Quick service.

Kelsey M
Kelsey M

Very friendly, affordable, and flexible!

KEN B
KEN B

Prompt, professional, friendly service! All went as planned. Price was right for the job. Thank you so much—we will refer favorably to you all as the occasion arises.

Raymond B
Raymond B

Mike did a great job always, he’s always very professional whenever he has done a job for me in the past , very professional employee you guys got thanks mike M.

KEIL C
KEIL C

Convenient location from my office

GREGORY E
GREGORY E

came to my work place

Adrienne Blakley
Adrienne Blakley

Excellent, fast service! Would highly recommend. All the staff were super welcoming and seemed to be able to answer all of my questions!

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Rick R
Rick R

Excellent price and quick service!

james ward
james ward

great work fast service and came to my home when he said he would be here!!!

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Cullen Webb
Cullen Webb

I needed my windshield replaced on my car and they got it done within a day. I highly recommend them. Very friendly staff.

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