Customer Testimonials | Glass Doctor of Council Bluffs

Customer Testimonials

From 714 reviews
Kayla Ellis
Kayla Ellis

I've had two windshields replaced over the years with them. The girls up front are very nice. Great service!

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Larissa Corston
Larissa Corston

Fast, friendly service and personable, helpful staff. Fixed a large stone chip in my windshield for less than $100 out the door. Highly recommend!

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Jacquelyn Pedersen
Jacquelyn Pedersen

Very knowledgeable very helpful to get the claim in very professional

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Brenda S
Brenda S

Very convenient, I was able to setup appointment over the weekend when the shop was closed. Office manager confirmed my appointment time by email. Chip repair took less than an hour. Highly recommend.

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Nature Decker
Nature Decker

Very good price I was going to have satellite do but they were charging $100 more! This is to replace my windshield. My 1.5 yr old I waited in lobby employees kid friendly!

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Paul
Paul

I’m from Pennsylvania and come out here to visit my daughter have had them replaced two windshields one in my Jeep and one of my daughters Pacifica. Great service really professional people very nice. I would drive from PA to come out here …

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Poly Pocket
Poly Pocket

I absolutely love this location. I've used them twice now and great service all the way around both times. Aly is the best and every tech I've come in contact with is great. Whether it's for my car or home I'd call them first.

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Mary Taylor
Mary Taylor

Ally was very courteous and helpful. Ease of giving her information about my car windshield. Comfortable atmosphere while waiting the hour and half. It's been 3 days and all looks good:)

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Kristin Thomas (kristinvixen)
Kristin Thomas (kristinvixen)

Took a long time

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Sandy Welty
Sandy Welty

They were fast and very helpful. Service was very good. They were very nice. Thank you.

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Kiel Franzen
Kiel Franzen

Fast, Friendly and Professional

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Adrienne Rochleau
Adrienne Rochleau

Great customer service and communication! They were able to get me in earlier than my original appointment. Highly recommend Glass Doctor

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Gary Kugler
Gary Kugler

Very good service in a very timely manner, appreciate your work

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Joseph Brown
Joseph Brown

Great fast service, easy to make appointment, would highly recommend.

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Scott Davis
Scott Davis

Great people. Great service at a fair price. Fixed the crack in my windshield effectively and quickly. Good job and thank you.

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Mike
Mike

Weed Wacker accidentally shot a rock threw a picture window.

Made some meaurements and sent a picture and they estimated the repair at about $1200 which feels about right.

They sent a guy to do final measurements and when they got accurate …

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Travis Waldstein
Travis Waldstein

My new truck got nailed with huge rock in line of sight last night. I stopped in this morning & Council Bluffs GlassDoctor has me fixed up in no time. Fast & friendy service. I really like their Glass Cleaner too

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Becky Smith
Becky Smith

Everyone is very helpful and courteous.

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Kellerkid 11
Kellerkid 11

Booked an appointment with Ally over the phone on Thursday and I was able to be seen on Tuesday.

I got a new windshield for the a better price than I was quoted at Safelite. I had to put $100 down as a deposit but this is nothing compared …

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Chelsie M
Chelsie M

Great price, friendly, decent wait time

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John Cook
John Cook

Have all my glass done there they do great work and very friendy

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justin boeck
justin boeck

Process of setting up the appointment was very easy. I had them come to my location to install the back window of an automobile. It was super hot the day of the install, I did what I could to make the technician as comfortable as possible, …

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Sue Coe
Sue Coe

We took in two vehicles & they were very prompt, friendly & professional! Mick Coe

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addison chickering
addison chickering

great service!😌

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Cory Dubas
Cory Dubas

Very friendly, happy to answer any questions you have.

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Charlotte Skokan
Charlotte Skokan

Got me in promptly at my scheduled appointment time for my rock chip repair. Took a bit less than the 30 minutes they said it would!!!

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Paul Striker
Paul Striker

Great timely repair

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Roger Schumacher
Roger Schumacher

Called for a chip repair and I was able to get in the same day... Excellent service...

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Bob Griffith
Bob Griffith

Looks as good as the original windshield. The install was quick and professionally accomplished . They even transferred my oil change reminder that was attached to the broken windshield

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Kelly D
Kelly D

We were traveling from WI to CO and a rock hit our window and caused a huge chip. We reached out to Glass doctors and they got us in within an hour to repair it to get us back on the road. I would recommend to anyone.

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Ed Baker
Ed Baker

They are a great company to work with very professional!!!!

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Don Waldron
Don Waldron

They do very go work an good customer service. Best glass company around.

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Dean Pope
Dean Pope

Ally went above and beyond to help us with a rock chip repair. I would recommend this company to everyone.

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Barbara Ortega
Barbara Ortega

this us the third window we have had replace at the glass doctor in Council Bluffs and the jobs have been done in good fashion and at a low cost since we were paying for them by ourselves. we cannot complain about the service it was great. …

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Christy
Christy

The staff is friendly, work was quick and great place. I will always use

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pat mccoy
pat mccoy

Been doing business with these guys for year. Best in this area. I won't go any place else.

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Arlen Ellis
Arlen Ellis

Purchased a new windshield due to a rock chip that expanded quickly. They replaced my windshield and did an excellent job. Price was also reasonable. Then had 2 more rock chips on the new windshield. Called Glass Doctor and the got me in …

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Sipha Olson
Sipha Olson

Thank you so much for getting us in so quickly!! Super fast and friendly service.

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Valerie Harrill
Valerie Harrill

They made the process simple and easy. The price was fair.

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Jason F
Jason F

Glass doctor called me within 10 minutes of hanging up with insurance. Got me in with the next 15 minutes and done within 30 minutes after that. Great company! Fast service!

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Jake Vanroekel
Jake Vanroekel

Very knowledgeable staff, friendly service and all around great place to get your windshield or glass fixed! highly recommend this place!

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Larry West
Larry West

I found this glass company to provide a truck door window at a reasonable price and was able to install it in a short period of time. The whole transaction was very professional and I would highly recommend them for your needs/repairs.

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Frank Chew
Frank Chew

Good price and finished early on repair, thanks

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Jeff Kovar
Jeff Kovar

Great customer service. It was easy getting a quote and they did a great job replacing my windshield

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Don Torbett
Don Torbett

Very prompt and professional service

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Tammy Smart
Tammy Smart

Glass Dr is awesome, I had a rock chip and I didn't have an appointment and they took me right in and it was done within a 1/2 hour

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Rick Bierce
Rick Bierce

Good. Fast service. At a reasonable price

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Mary Jones
Mary Jones

Great job! Thanks again.

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Patrick Severn
Patrick Severn

Excellent customer service. Got me right in and replaced my windshield quickly.

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Mary Ann Knott
Mary Ann Knott

This is the the 2nd time I have been here in months to have windshield chip repaired. So easy, fast and always a good job!!

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Joleen Fiscus
Joleen Fiscus

Clean office to wait in and very quickly fixed.

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Traci Wright
Traci Wright

They are very responsive and they did a great job on fixing our broken window in a timely manner and very customer friendly,

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Owner Sbmrs
Owner Sbmrs

Very quick and professional. Good work and good value.

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Daniel Peterson
Daniel Peterson

Had rear window and windshield replaced on my truck it's expensive but I haven't had any issues since replacement as well as they were able to get me in relatively fast

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Deb Wirth
Deb Wirth

All great, nice staff and on time

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Travis Cozad
Travis Cozad

Had a rock crack windshield.Tried these guys because they were in Statefarms network. They replaced windshield as promised. Wipers got reinstalled out of alignment and there was wind sound coming from windshield now. Took it back and Dylan …

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Am Sieck
Am Sieck

Very knowledgeable of insurance coverage and helpful!

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Vince
Vince

By far the most professional glass repair company that I have had the pleasure to do business with. Unfortunately, we had 3 of our 4 cars require windshield repairs, all within a few months of each other. And each time, Glass Doctor of C.B…

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April Martin
April Martin

Had rock chip repaired on my windshield same day service! Polite Receptionist Ally!

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Deb Kennebeck
Deb Kennebeck

Glass Doctor took care of my rock chip on my windshield while I waited. The employees were knowledgeable and very helpful. The receptionist called my insurance company and took care of that for me while chip was being repaired. In less than…

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Bill Huff
Bill Huff

Great service and employee's. Highly recommend.

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McLaughlin Creatives
McLaughlin Creatives

Excellent job repairing my chipped windshield. Great price, and friendly service. I highly recommend Glass Doctor!

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Roger Craig
Roger Craig

Made appointment for rock chip. Great customer service. They did a great job

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CRB77
CRB77

Fast, professional and friendly service. Highly recommend Glass Doctor of Council Bluffs

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Ffo Kcuf
Ffo Kcuf

I made an appointment to get my windshield replaced on a Saturday at 8 AM. They started working on it right at 8. The job got done in a competent & timely manner. If I need any further windshield needs in the future, I'll certainly be …

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Paul Kline
Paul Kline

Guys were very friendly and helpful, would recommend.

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Liz Lyons
Liz Lyons

Quick, professional, and friendly! Very impressed!

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Bert Scott
Bert Scott

Thanks to Mike Yenney and Glass Doctor for fixing and saving my windshield. Saving me money.

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Lannie Doffin
Lannie Doffin

Quick and friendly service.

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Patrick Pope
Patrick Pope

Did a great job with a windshield replacement and later fixed a chip for no charge.

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Aza Hess
Aza Hess

The service was outstanding. They picked up my car from work and brought it back to me. I called late afternoon and window was available for installation the next morning. My appointment was until the afternoon, they called and had an …

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Jeff Theisen
Jeff Theisen

I had 2 windshields put in a 389 Peterbilt, There employees are up front and honest on pricing and labor cost. Good workmanship in a timely manner.

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James Peterson
James Peterson

They always make sure the costumer come first and don't try and screw u over like every other single place highly recommended

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Lisa Peterson
Lisa Peterson

I love this place does great work friendly people very clean and good environment great customer service also. Definitely recommend

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mandi chambers
mandi chambers

Windshield rock chip Grrrrr Same day service Whoot! Receptionist was very helpful. I wasn’t even going to bother with an insurance claim but the receptionist jumped right on it. She got the insurance company on the phone and we filed the …

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Sure Shot
Sure Shot

Quality service while getting an estimate on a windshield.

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Sarah Mohn
Sarah Mohn

We chose Glass Doctor because they had the most competitive price. They are very professional and easy to work with. Our truck windshield was completed in almost 2 hours. We really like the work they did. If I had to choose a glass business…

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Sue Vanecek
Sue Vanecek

GD got me in right away. Ally was very helpful in the process. Got my windshield replaced years ago and now I am in for chip repairs. Thanks GD.

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William Hobart
William Hobart

I highly recommend Glass Doctor! I have used them for windows and a glass shower. Both times they were prompt and did an amazing job.

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Shereya Beaman
Shereya Beaman

Great experience definitely would recommend to friends

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Michelle Shea
Michelle Shea

They were quick to get me in and all real down to earth and friendly. My windshield looks great and I know they got my back!

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marty moore
marty moore

Quick and easy service

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Branden Herring
Branden Herring

Did good job on my house window

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Tammy Barghouti
Tammy Barghouti

They got me right in and did an awesome job repairing my cracked windshield .

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Mark Eilenstine
Mark Eilenstine

Did a good job on my car I would take my car back to this

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LARRY W
LARRY W

Tech informed me of rust that needed to be removed before installation. I really appreciate the concern. Very professional.

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William Blair
William Blair

They were very professional and very certious.

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Shona Hargens
Shona Hargens

Super impressed!! My windshield was fine but I had air coming in it. They did warn me that it might break when they took it off, the tech did a great job and it did not break!! Ally was very kind and informative and the tech came out to …

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Justin Markuson
Justin Markuson

Very friendly and take care of the customer, I thought I had a rock chip they looked it over and said I was in the clear and didn't even charge me for their time...

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Amanda Aldredge
Amanda Aldredge

Called on Thursday for an estimate and to make an appointment, the lady that answered the phone was nice and super helpful. Deposit is very reasonable and they got me in today (Saturday). Dropped my car off to have a windshield replaced …

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Elaine Howard
Elaine Howard

Subaru Ascent windshield spider cracks from rock. .Dealer and other bids very high. Glass Doctor replacement cost was doable to what should be charged. They were quick and efficient. Used Glass Doctor on 3395 S 132nd.

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Gayla Laackmann
Gayla Laackmann

Fixed my chip great and was low costs

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LaWanda Sewell
LaWanda Sewell

I requested a quote via email and received a response the next morning. My only disappointment is that while Ray gave my son a $35.00 student discount via the quote, they did not honor it.

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Randall Kunze
Randall Kunze

On time very helpful with insurance claim and explained the repair in detail.

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Bill Boruff
Bill Boruff

Very courteous and helpful

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Renita Uhl
Renita Uhl

Great prompt service! Friendly, professional staff. Would definitely recommend.

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betty ferris
betty ferris

Got us right in to fix a chip on my windshield!

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James Tews
James Tews

Service was Expedient, through, and friendly

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Dorothy Stansberry
Dorothy Stansberry

Installed windshield, worked my insurance comp claim.

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Kacie Ransome
Kacie Ransome

Quick service and friendly staff

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