Glass Doctor of Fairbanks's Customer Testimonials
From 565 reviews
Got me in right away. Had my boat ready by the end of the day.
via 
Customer service was great and the new windshield looks great. My only complaint is that whatever residue comes off during the replacement was all over my dash and needed to shop vac it myself.
Response from
Thank you, Giancarlo, for taking the time to share your feedback. We're delighted to hear that you were pleased with our customer service and the appearance of your new windshield. We apologize for any inconvenience caused by the residue left on your dash. Your comments are valuable to us as we strive to improve our services. We make it a point to vacuum and clean every dash so I'm truly sorry if we missed the mark on yours.
Kevin Tennant, Owner
via
I had Glass Doctor of Fairbanks overhaul 4 malfunctioning commercial automatic double doors in the middle of the winter, couldn't be happier with their work! Also used their auto glass shop for chip repair, Thanks for your service!
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Thank you, Paul, for sharing your positive experience with us. We're thrilled to hear that you're satisfied with the work we did on your commercial automatic double doors and that you also had a great experience with our auto glass shop for chip repair. We truly appreciate your support and kind words.
Kevin Tennant
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They did an awesome job and let me know of another issue that my engine had. They are awesome and I will recommnend them always.
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Thank you so much, Adrian, for your kind words and recommendation. We're thrilled to hear that you had a positive experience with us and that our team was able to assist you beyond your initial needs. Your support and feedback mean a lot to us.
Kevin Tennant, Owner
via
I had a few chips in my windshield on my new vehicle so I took it in to the glass doctor. They had me in and out super quick and the front desk staff were wonderful and gave me great recommendations on up keep for my windshield.
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I'm pleased to hear about your experience getting your rock chips fixed here at Glass Doctor. Thank you for sharing your review. I'll pass it along to my team.
Kevin Tennant, Owner
via
Glass Doctor in Fairbanks was super easy to work with and the whole staff was super friendly. They even explained some differences in the windshield I was getting to make sure I understood what it was. The install was very fast and very …
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Appreciate your recommendation and 5 star review of your windshield replacement you had done. Don't forget about our windshield protection plan and our free rock chip repairs for the next year.
Kevin Tennant, Owner
via
Best place for windshield replacement! Love that they do the Crystal Fusion application in shop. Jenny and Tyler took great care of my WRX, it was nice getting into a clean car after having my new windshield installed. I didn't expect them …
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Awesome to hear Tracy and thank you for taking the time to leave us such a stellar review! We appreciate great customers like yourself and I'll be sure and let Jenny and Tyler know you mentioned them. They are both great at what they do.
Kevin Tennant, Owner
via
I have had a min of 15 windshields done ove the years here and have had 0 issues. And they gave me a 1 year warranty
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Between you and your Dan coming here over the past 25 years, I don't think I could count how many windshields you two have had replaced. LOL Thank you for being such a valued customer. We all appreciate you and your comments very much.
Kevin Tennant, Owner
via
Repairs to a delicate glass sink and to a skylight were done with great care, on time with spotless clean up. Crew was great to work with. Highly recommended!
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Thanks Owen. Your job was definitely one for the books. I used to say we do everything glass but the kitchen sink. With fixing your all glass sink, I can't say that anymore. LOL Thank for taking the time to leave us such a nice review.
Kevin Tennant, Owner
via
Very professional customer service, I was impressed! Windshield replacement was done under 2 hours , will definitely come back. 😊 Thank you 😊
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These new windshields are way more entailed than they used to be with all the cameras and sensors manufacturers are putting on the glass. Thanks for trusting the whole Glass Doctor team with your windshield replacement. We all appreciate your business very much.
Kevin Tennant, Owner
via
This is the only glass shop I will use on our vehicles. I never have to worry about the service, or quality when I get work done here. Everything is always topnotch and it’s nice being able to trust a shop. I highly recommend them.
Response from
Thank you for you excellent review of you Windshield Replacement service done at our shop. We sure appreciate you taking the time to share your experience and I will be sure to pass along to the team.
Kevin Tennant, Owner
via
Had a wonderful experience working with Glass Doctor. They came out and helped us design the look we wanted. Our first shower enclosure was not cut right by the original order specification in the lower 48. Glass Doctor came out reviewed …
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Response from
Thank you and I'm so happy you like, or rather LOVE the custom shower enclosure we did for you. It's still my favorite part of owning a glass shop doing creative work like that. Please feel free to post a photo if you like.
Kevin Tennant, Owner
via
I have used them for over 5 years on multiple cars for mine, brothers, mom’s love this place!!! Great service great attitude and have yes in their heart!!!
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Sure appreciate you leaving us such a nice review and great to have long term customers like yourself. Hope your windshield lasts for years but we're here if the inevitable rock chip happens and you need a repair or replacement.
Kevin Tennant, Owner
via
Great service! Very friendly staff
Very professing
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Your a great customer, Mike. As always, appreciate you and your business.
Kevin Tennant, Owner
via
I have dealt with the NP GD for many years. They are always friendly and willing to help you get your vehicle into a safe condition with smile. Chips and cracks are expected up here in Alaska, but when you need a doctor to fix your panes…
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Your review is much appreciated. Especially valuable coming from a fellow Google Guide!! Being able to get your windshield replaced and calibrated on the same visit hopefully made things easier for you. Thanks for being a great customer for so many years.
Kevin Tennant, Owner
via
Great communication and customer service.
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Thank you Lacey! Always great to get reviews from fellow Google Guides. Means a lot that you took the time to recognize our awesome staff. I think they are and will pass along your comments.
Kevin Tennant, Owner
via
Great people very helpful. Wouldn't recommend using a different glass company. They stand behind their product and are willing to the extreme.
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Thank you. We sure appreciate you taking the time to leave us a review of our product and services. We try our best to partner only with vendors who care as much as we do.
Kevin Tennant, Owner
via
Awesome!
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Thank you for leaving us a great review. My "Awesome" team appreciates providing world class service to our customers.
Kevin Tennant, Owner
via
Glass Doctor of North Pole AK was quick to fit in my semi truck for a new windshield. The work was quick and the install looks good. There is a waiting area to sit while your glass is repaired/replaced. All staff were friendly and …
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Thank Brian. When I built my 1st addition I made sure bay three would be long enough to accommodate large semi trucks like yours. Hope your semi-truck windshield never breaks but if it does, let us know and well be all to happy to replace it again.
Kevin Tennant, Owner
via
This place is the best in and in no time the work they do is excellent the staff couldn't be much nicer great dependable people that work here👍👍
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Appreciate the 5 star review. I see you are a Google Guide which makes your review even more meaningful. My team will appreciate your kind words when I pass them along.
Kevin Tennant, Owner
via
True professionals..highly tecommend!
Response from
Appreciate the kind feedback. I will pass along your review to my team.
Kevin Tennant, Owner
via
Timely, friendly, answer all questions, address any concern.very clean in repair/ vehicle’s exterior, interior. They have an excellent 12 month warranty.
Response from
THank you for taking the time to leave us such a kind review for your windshield replacement. Don't hesitate to take advantage of that windshield protection plan by getting your rock chips fixed right away and FOR FREE! And of course, if it does get broken, we'll replace it for free as well during that 12 months. Please let us know if you have any other glass needs.
Kevin Tennant, Owner
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Takes about 2 hours of waiting, so make sure the alternate universe viewing machine is charged. Each window comes with chip and breakage protection for 1 year.
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I want you to know we are taking your advice on our waiting room seriously. We have a remodel scheduled for this winter and thinking maybe a TV would go a long way. We do offer free wifi if you bring your own alternative universe device. Hopefully on your next visit we can earn that 5 star review.
Kevin Tennant, Owner
via
Easy to work with…Thank you for the new windshield!!!
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Thank you for taking the time to leave us a review of your windshield replacement experience. Don't forget about the 12 month breakage guarantee. Free rock chips and one free replacement if you windshield cannot be repaired.
Kevin Tennant, Owner
via
Great staff, very knowledgeable about insurance claims, had me in and out quickly . Outstanding job. Definitely will be back.
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Appreciate your review and thank you for being our customer. We try and do as much as we are allowed to do by law when filing your windshield replacement claim with all major insurance companies. With our windshield protection plan, you do not need to bother with insurance or deductibles for the next year. Free rock chip repairs. One free windshield replacement if it can't be repaired.
Kevin Tennant, Owner
via
The service was excellent but the price seemed a bit higher than expected for a small window. That said the service was above and beyond.
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Thank you for the kind review. We have done everything I can think of to keep our costs down but flat glass has continued to clime in price for us as has the energy surcharges to get it to Alaska. Glass Doctor, like any quality business, runs on margins and when costs go down, so do our prices proportionally. Hopeful our economy recovers soon!!
Kevin Tennant, Owner
via
Had a leaking windshield that I could not fix. They said it needed to be resealed and that there was a possibility of it breaking when they pulled it out. They were able to save my old windshield and got the leak fixed.
Response from
Glad we were able to do that for you. If you want it done right, that's the only way to ensure a perfect seal. We never just patch a leak. Thank you for the kind review. Hopefully we saved you a lot of money not having to buy a whole new windshield.
Kevin Tennant, Owner
via
Was on a trip and needed immediate help, Jenny is an amazing technician, was able to fix a technical problem with great skill. Thank you Dustin, great care and customer service. They have a customer for life!
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That's great to hear. Thank you for taking the time to leave us a review and I will for certain pass along your praise to both Dustin and Jenny!
via
It was amazing how fast the job was performed. The two gentlemen who changed out my window did a great job. Thank you!
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When changing only the glass part of the window we can accomplish the job in less time/money than changing the whole frame out. Thank you for taking the time to leave us a review of your home window replacement.
Kevin Tennant, Owner
via
Friendy fast and reasonable
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Fast and Friendly is more than just a motto. It's how we operate. Thank you for taking the time to leave us a review.
Kevin Tennant, Owner
via
Always a super pleasant experience with glass doctor. They work efficiently and are very affordable. My truck has cream interior so I was very nervous about the black goo near the pillars on windshield where the material meets glass but I …
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Thank you Courtney! We sure appreciate you taking the time to leave us such a nice detailed review of your windshield replacement experience. We work on a lot of fancy, nice, expensive vehicles and my team takes great care in retuning it to it's original newness. I sure hope you don't need us soon but we're here if you do.
Kevin Tennant, Owner
via
Fast and efficient service from scheduling to the end. Kudos!
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My entire team works hard to have the best reputation in town for windshield replacements and home window repairs. So glad you took the time to share your experience with us. I will pass along your "kudos" to them.
Kevin Tennant, Owner
via
The guys were really nice and they did an excellent job installing our beautiful shower door! It’s perfect! We love it!
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Thanks Amy. We love designing and building custom showers! For me anyway, it's my favorite part of owning a glass shop and I'm pretty certain my shower team feel the same way. Glad you love it and hope you get many, many years of enjoyment from your new shower.
Kevin Tennant, Owner
via
These guys are amazing. One of their reps Rita went out of her way to research and find a side window for my old dodge work truck. She found a used one and got me in the next day. I have brought these guys a ton of glass work, they stand …
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Response from
Appreciate your kind review. We have a lot of folks make the short drive from Fairbanks for the excellent service as well as our unbeatable Windshield Protection Plan with free rock chip repairs for one year as well as the piece of mind from having a free windshield installed if it breaks. Customers like yourself make owning or working in a business like this enjoyable. Thank you.
Kevin Tennant, Owner
via
Excellent customer service, took time to clean my truck also. I very much appreciated that. Thanks Glass Doctor!
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Sometimes the little extras we do when replacing a windshield make quite an impact. I'd love to accept the praise for your review but in all honesty, my team came up with the idea to vacuum the floors and clean the dash area on every car we work on. I'll pass along your kind review.
Kevin Tennant, Owner
via
I got an apt with them ASAP, they had the windshield for my van that is not the norm. They had me in and out. I was so impressed with the quality😀 of work. They will def be my go to
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UPDATE. I received a follow-up call from the owner, Kevin. He explained the situation and even offered to try and fix it. He agreed communication was not clear and could have been better. The job looks good and the fix of the interior light…
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Thank you Andrew for the kind review as well as our conversation on the phone. I'm glad we found a resolution which in my experience, when a business falls short and takes the effort to make it right, has won us customers for life. Wish I could leave a review for a good customer like you can for a business. Hope you don't need to replace any auto glass anytime soon but if you do I hope you give us a chance to win 5 stars from you.
Kevin Tennant, Owner
via
Helpful staff and they did good work.
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Thank you for taking the time to leave us a review. Appreciate the 5 stars!!
Kevin Tennant, Owner
via
Amazing service and staff
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Jason, I agree!! I'm so impressed with my team here in North Pole and Fairbanks. I will pass along your kind words and sure appreciate you taking the time to leave us and the rest of the Fairbanks North Star Burrough your review of our services.
Kevin Tennant, Owner
via
Very friendly staff. Quick and efficient at repairing the chips in my windshield. Very reasonably priced!
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Thanks Peggy! Sure appreciate you taking the time to leave us such a kind review. We have been doing rock chip repairs at this location for almost 30 years now and I've only raised my prices for that service one time. Given our rate of inflation I think we're doing pretty good!! LOL Again hope you don't need us soon, but we're here if you do.
Kevin Tennant, Owner
via
They finished my windshield in 25 mins 👍🏻
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What!!! No way!
LOL!!! Thanks James. Appreciated your business all these years.
Kevin Tennant, Owner
via
Glass Dr is the go to for all our vehicle glass needs. Always fast and efficient. Highly recommended 👌 👍 👏 💯
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Hello Shannon and fellow Google Guide. I can't tell you how much I appreciate you taking the time to leave us such a powerful review of our services. Next time you're here, and I hope it isn't too soon, unless its for a free rock chip repair, please ask for Kevin so I can thank you in person.
Kevin Tennant, Owner
via
Great as always. Will always use NP glass doctor.
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Thank you Donovan. Always good to see you and appreciate you leaving us a review.
Kevin Tennant, Owner
via
This is the second time I’ve had to use the glass doctor, and both times they were so easy to deal with! The claim was already put in and it took them no time at all to get me in and change my Windshield out. The staff is fantastic. Very …
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Response from
Lisa, we all appreciate you taking the time to leave us such a kind review. We all appreciate great customers like yourself. The best customer is a return customer since there is no greater vote of confidence than that.
Kevin C. Tennant, Owner
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We were in a pinch after our car had a crack in the windshield right before we had to ship it. Called them and Rita was so very helpful! She squeezed us in and was a lifesaver! They thought it may take 2 hours but they got it done in 1!! …
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Thank you Chelsea!! I'll for sure pass along your praise to Rita. There's a reason she's been here for almost 13 years. Hope your windshield never breaks, but if it does, there's Glass Doctor locations all over North America.
Kevin C. Tennant
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From the administrative staff to the quote guys to the installation crew; all very punctual and friendly. No complaints here! They were also the cheapest and have the best warranty in town. Also turn around time was impressive 😁 highly …
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Thanks Blair!! There is no greater compliment to a business than recommending them to your friends and family, or, the whole town through a great review like yours. Be sure to let us know if you ever need anything glass related in the future. Maybe a custom shower enclosure? Thank you and have a great day!!
Kevin Tennant, Owner
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Excellent quick service. Was able to get appt within a week. Windshield came with one year warranty. Locally owned business was 30% cheaper than a franchise in town.
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Thank you Todd. Great to hear we are doing well against our competition. They of course have no Windshield Protection Plan either so that savings is even better when you consider the value of free rock chip repairs for one year and one free replacement if the windshield breaks in that first year. Thanks for sharing your great experience here with your friends and neighbors.
Kevin Tennant, Owner
via
Fast, friendly, and great price.
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Thanks Don. Always appreciate hearing people repeat our business tag line. Tells me they are more than just words to my team of experts here at Glass Doctor of Fairbanks.
Kevin Tennant, Owner
via
The staff was very professional, friendly, and efficient!
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Beverly, thank you for taking the time to leave us a review of our services. Your kind words are much appreciated.
Kevin Tennant, Owner
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Kevin, Rita and Nicole were all amazing! Glass Doctor is a franchise, but the service and products are for Alaskans. Price for a custom motorhome side glass was beyond reasonable. And the customer service, which can be a lost art, was …
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Thank you Lori. As you noted, we are an independently owned and operated franchise. All of us here are either born here or have been here in Alaska a long time. Rita is native Alaskan, Nicole raised here and 38 Years for me!! Customer service is NOT a lost art here at Glass Doctor of Fairbanks. Great to hear from you and thank you for taking the time to leave us such a kind review.
Kevin Tennant, Owner
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Making the appointment and getting my windshield replaced was so easy. When I came for my appointment, they warned me that they were short staffed and might not have it done in 2 hours like originally planned. They ended up having it done …
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Thank you for your expert review. We very much appreciate a local guides perspective on our services.
Kevin Tennant, Owner
via
Great speedy and friendly service.
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Thank you for your review of Glass Doctor of Fairbanks. Fast friendly service is more than just a motto; It's what we strive for as a company.
Kevin Tennant, Owner
via
Once I got my appointment scheduled
Nicole was pleasant and kept me well informed on the process. Love that they warranty the work for 1 year up to a free replacement
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A one year guarantee against breakage, we call the Windshield Protection Plan. Practically a buy one get one free, kind of deal here in Alaska, right? Hope you don't need to use it but were here if you do. Thank you for the review.
Kevin Tennant, Owner
via
They did a great job , very nice crew ! Both gentlemen were kind and curtious ! Answered questions while getting their job done ! I will recommend them any time ! Before and after photos!
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A picture is worth a thousand words but a before and after photo? Wow. Thank you for taking the time to share your window replacement you had done with Glass Doctor of Fairbanks. Many don't realize we can replace just the glass for a lot less than most people think. I will pass along your praise to my hard working flat glass guys. They will appreciate hearing it.
Kevin Tennant, Owner
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My journey to a new windshield started Jun 4th with Glass Doctor telling me it would be a wait because my 2023 Tundra windshield was on backorder. They couldn't give me an exact date of arrival but would likely take over two months( a real …
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Wow Gregory!! Thank you for the stellar review with a great picture of you and your truck with it's new windshield installed. We can't control our supply chain with your windshield arriving early but I'll definitely take credit for my fine crew here at Glass Doctor of Fairbanks. I'm super proud of all of them and I'll enjoy passing along your praise. Remember your windshield is covered by our windshield protection plan for the next year. Free rock chip repairs and one free windshield should yours break beyond repair. Hope you don't need any glass work done anytime soon, but were here if you do.
Kevin Tennant, Owner
via
Communicates well.
Work was done timely, and correctly.
Worked around my schedule at the last minute.
Great company. I will definitely use them in the future.
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Thank you Tony. One of the joys of owning a business is trying not to do all the things other business have done to me over the years that make for a bad transaction. Not communicating is one that I never want to be accused of. Thank you for taking the time to leave us a nice review. I appreciate your feedback and I'll happily pass along to my team.
Kevin Tennant, Owner
via
Sealed 3 new chips on our rv windshield. No reservation needed. Just pulled up and they got right to us.
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We do rock chip repairs all day every day with no appointment required. Glad we were able to help you in such a timely manor. Thank you for leaving a review.
via
Great place, the employees are very helpful and awesome. I was able to get sunroof ordered and fixed in a week
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Great shops are supported by great vendors. We've been doing business with Sunroof Express for over a decade. I'm glad we were able to get your sunroof replaced within a week. Even with 2nd day air shipping that's about as fast as humanly possible.
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Had a truck window get shattered on our approach to Fairbanks, AK this week for a camping trip 6 hours from home. No other glass place could get us the glass for a week but Glass Doctor took action immediately and was able to get a …
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Thank you Diane for such a nice review. We try really hard when folks are traveling to get them in right away. Glad your trip wasn't interrupted too bad.
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Glass Doctors did a great job repairing our triple pane window. We needed this done as a rush job as we had a renter coming in within a week. Even knowing their machine was broke down when I dropped the window off, they made sure to get …
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We did have a large very important machine go down on us. I'm glad we were able to work through the problem with you to get a new, locally manufactured triple pane window built when you needed it. Thank for taking the time to leave us such a nice review.
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I was told it would take about 2 weeks for my new car windshield to get it and they called a week later to say it was in and to set up an appointment. I came in for my appointment and she said it would take between 1.5 to 2 hours. They …
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Response from
We believe it's always better to under promise and overdeliver than the other way around. Glad we were able to help you get your new car windshield ahead of schedule. Thank you for taking a few minutes to share your experience with Glass Doctor of Fairbanks. We appreciate your feedback very much.
Kevin Tennant, Owner
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Glass Doctor in north pole alaska is amazing , friendly customer service people in the office , they handled my insurance claim and scheduled my replacement windshield the very next day, the young lady who installed my glass washed all my …
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Thank you Mr. Clary for the kind comments and taking the time to share them with the Google world. I have an amazing team here and I will most certainly pass along your compliments.
Kevin Tennant, Owner
via
Excellent service knowledgeable, helpful staff and very reasonable pricing. Saved a windshield replacement for me. 😊
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Very fast, very accommodating, very competitive in terms of price range in my instance.
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Great to hear Michael. We sure appreciate you taking the time to pass along your kind comments about the fast service you received from my team here at Glass Doctor of Fairbanks. Hope you don't need us any time soon but we're here it you do.
Kevin Tennant, Owner
via
Very professional and always communicated well. Highly recommend.
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Thanks Jill. I will pass along your comments to my team. I've found that no matter how good a job we do, there is nothing more important than having great communications with the customer. Appreciate your feedback.
Kevin Tennant, Owner
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Glass Doctor has been my preferred windshield replacement facility for years. They have always done an outstanding job, and pay attention to the details! I highly recommend them!!
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Thank you Russ. You run a tight ship and have a very reputable business that you've built so your review means a lot to me. You and Cindy are great customers and we all appreciate your business.
Kevin Tennant, Owner
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I love this place! My tomfoolery over the years has made me a repeat customer and I’m treated like a celebrity (maybe because I make them laugh). A+++ customer service
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I sometimes wonder how we ever get anything done around here with all the laughing going on. Customers like you make coming to work a joy. Thank you for the kind words.
Kevin Tennant, Owner
via
Very friendly staff. Very quick service. Would recommend and I will go back.
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Thanks for the 5 stars Will!
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Glass was ordered in a reasonable amount of time. The appointment was soon thereafter. The installation was less than an hour, and I’m back in the road! This is my 3rd window replacement with them (front, side, rear) and I’m very happy with…
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Response from
As a local guide, we as well as the general public rely on reviews like yours to assist users in choosing a business. Thank you for taking the time to leave us a nice 5 star review. While we appreciate the volume of business you've given us, I hope you don't need to see us too soon for another broken piece of glass.
Kevin Tennant, Owner
via
Very nice people. Nicole was so friendly and helpful throughout the experience.
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Nicole, like most of my team here, have been here for many years. Thank you for your kind words and review of our business. It's much appreciated!!
Kevin Tennant, Owner
via
Super helpful and accommodating. Was able to transfer my parking sticker and everything.
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Thank you Sara. We all really appreciate your feedback. My entire team strives to exceed expectations when doing windshield replacements.
via
Very friendly and quick turn around time
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Fast and Friendly is a lot more than just our motto. I'm glad we were able to earn a five star review from you.
via
Dealt with the company twice before accepting the Alaska Windshield was here to stay and they were quick to examine and order my replacement windshield.
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Thank you for leaving a review for us. So many Alaskan windshields look more like an Alaskan road map. Glad you came in and got your windshield fixed with us. Remember with our Road Hazard Guarantee you get free Rock Chips for one year and one free replacement if it breaks during that 1st year.
via
Love this place. Quick. Excellent customer service 👏
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Thank you Jenifer for taking a few moments to share your excellent experience here at Glass Doctor of Fairbanks.
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They did it excellent job giving me a new windshield. I’m very pleased they vacuum and cleaned out the interior of my car, which was not in the best of shape.
Even my own dealership when they work on my car never vacuumed , or washed it.
I’…
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Response from
We do our best to exceed expectations. In a world where customer service is so hard to find, Glass Doctor of Fairbanks strives to be your fast, friendly neighborhood glass shop. Thank you for leaving us such a nice review and helping others to experience our great service.
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Sam did a great job fixing my husbands window, she even vacuumed up all the broken glass from inside the car, A+ professional service, will definitely recommend
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Don't tell the other 18 team members but Sam is my favorite. LOL kidding of course but thank you for taking the time to mention your experience here. Great to hear we were able to exceed your expectations in getting your cars window replaced.
via
Great team of experts!! They know their glass!!
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Thank you Andy, your review is very much appreciated. On behalf of my whole team of experts here at Glass Doctor of Fairbanks, THANK YOU!!
via
Great job and fast work.
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My whole team appreciates you taking the time to leave us a review. This helps other find us and experience what you found to be a great place for all your glass needs.
via
Here at Glass doctor of North Pole we aim to have a family made atmosphere, With a hard working ethic of like minded employees that understand the customers need and expectations of their investment they cherish so dearly. Here at glass …
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Thank you Guy!!
via
Walk ins are available nice to know as rock chips can get out of hand quickly
Response from
We have been doing walk in chip repairs for almost a decade now. Don't forget, you get one year of free chip repairs with every windshield we install with our Road Hazard Guarantee. Thank you for your business and nice review. Appreciate it very much.
via
Glass Doctor hires exceptional and superior employees who demonstrate fabulous customer service from the beginning to the final step when I’ve had my windshield replaced. I highly recommend Glass Doctor whether through this written …
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Response from
There is no more valuable marketing we can do than doing a good job, exceeding expectations and relying on word of mouth and reviews like this. We appreciate your business, and while we hope you don't need us soon to replace your cars windshield, were here if you do.
via
Fast and friendly service! I’m very happy with how the windshield came out.
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Thank you for your review of our services here at Glass Doctor of Fairbanks. I hope your windshield lasts for the life of your car but if Alaskan roads dictate otherwise, were here if you need us.
via
Quick, very good service
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That's what we strive for and appreciate you taking the time to leave us a review.
via
Fast and efficient, friendly, customer, service, and knowledgeable staff the only place I take my vehicles to get glasswork in Alaska
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Thank you for taking the time to leave us such a nice review. We appreciate that you trust us with your vehicles windshield repair and replacements.
via
Such a great place! Friendly, efficient, easy to schedule, helpful. They really know their business and take doing a good job seriously. They take the extra steps to do a quality job.
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Thank you. I will pass along your comments to my team. They really do care about what they do and appreciate it when customers recognize their commitment to doing quality work.
via
Very friendly and very fast.
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Thank you Amanda! My team is very dedicated to doing quality work so that if you ever need glass repairs again in the future, we hope you'll think of us.
via
Great place to do business. A human actually answers the phone at the store.
WHAT A CONCEPT.
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"What a concept." LOL Yes so simple but so many miss the mark. Glad you appreciate that we have humans that answer our phones 24/7. I know that's what I would want from a service business so when I started Glass Doctor we did just that. Thank you for taking the time to leave us a review.
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Quick to repair our window. Great job!
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Thank you Michael for your five star review of Glass Doctor of Fairbanks.
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They were super friendly and so fast! I already recommended to some friends.
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Thank you for the 5 star review April.
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Great customer service and the mirror turned out great.
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Thank you Jenny. We actually do a lot of mirrors at our shop here in North Pole.
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Great service, flexible scheduling, will use again!
Response from
Thank you Mike for the excellent review. I hope you don't need to repair glass anytime soon, but we're here if you do.
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I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Rhoda Albert and she managed my account after I Invested $1,279 and got a successful …
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Great quick and fast
Response from
Thank you for taking the time to leave us a review. So glad we were able to get your windshield replaced and thanks to our new equipment, able to complete your windshield calibration at the same time as well.
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Friendly, quick and affordable service.
Response from
Thank you for the great review Tracy. I'm so glad we were able to repair your house window quickly, especially since it was pretty cold out. I will pass along your kind words to the techs who did your repair.
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Very friendly staff. Very quick service!
Response from
Thank you for leaving a review. My team and I work hard to earn 5 stars on every job. Glad we could get your back glass replaced for you and get you back on the road.
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Galss Doctor of Fairbanks provided outstanding service and completed the project quickly.
Response from
Thank you for taking the time to leave us a review. It means a lot to the whole team.
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I called up and told them that I was just driving down the road and two rocks flew up and hit my windshield and the person on the phone said come to Glass Doctor and we can get you right in. I happened to show up right when a previous …
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Response from
Thanks Kevin. Always appreciate customers feedback.
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Very professional service with a smile, cant complain...
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I had a bedroom window replace by Glass Doctor, North Pole, Alaska. Rita Pitka assisted in making sure the process was easy and all our needs were met. She was very positive and helpful in ensuring the right window was installed. Patrick …
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This place provided excellent and caring service from the front office to the glass replacement. They worked with us and allowed a pick up before and after hours, which was immensely helpful. Thank you for fixing my daughter's car. We will …
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