I was so pleased with the customer service. I left messages for 3 window repair companies and Glass Doctor [of Murrieta] was the only one to return my call on Monday. They also followed up regularly, the technician called and texted and I received a follow up email and copy of my invoice. So impressed with the service!
- Drew I.
After two very disappointing encounters with Angie's List suggestions, I was lucky enough to find The Glass Doctor in Murrieta. I live in Fallbrook, which was "too far" to travel for both of Angie's list contacts. But after explaining my situation to the GREAT staff at the Glass Dr., Mark, the owner, came out the next day, took a look, completely explained the “uniqueness” of my window situation and what it might entail. Mark was humble enough to admit that this might not be an easy fix as I had hoped, and I really appreciated his honesty. Dalton and Andy (the WONDERFUL installers) came out this a.m., took a look, called Mark just to explain what they were going to try to do, and then got to work with their innovative plan. Success!!!! What clever and experienced guys! The two estimates I received from the Angie’s list local service estimates were TWICE the amount of the Glass Doctor. This company had it all! Exceptional service, competitive pricing, and a fantastic staff across the board. I haven’t been this pleased with a company in years!
- Jan F.
Barry came out to my home to fix my sliding door. Not only did you guys come out right away you have great prices! What meant the most to me with your visit was your trustworthy employee. Barry was friendly and made me feel comfortable. I am a stay at home mom and my husband is deployed so it is always scary having someone come out. I felt safe inviting Barry into my home. He has great customer service skills. Thank you very much!
- Daniel C.
I can say in all honesty that the Glass Doctor in Murrieta is without a doubt the finest Glass & Mirror shop in the Temecula Valley. Having personally gotten to know owners Laurel & Mark Miller, I can tell you that they are outstanding people and leaders in our business community. Laurel is extremely active serving as the Ambassador's Chair for the Murrieta Chamber of Commerce and is a member of the Professional Womens Roundtable.
The end result of this is a business model that is second to none, their customer service, ability to get the job done correctly and in a timely manner, and attention to detail are unparalleled in Southern California.
I highly recommend the Glass Doctor, call Shanda, she is incredibly pleasant and always ready to help!
This is the honest truth.
- A Google User
Fast and friendly service. Great price. Doesn't get much better than that!
- A Google User