Customer Testimonials | Glass Doctor of Atlanta

Customer Testimonials

"I am a business owner, had my front door broken into on a Saturday night. I called several commercial glass repair places but Glass Doctor was the only one that called me back and came out to my shop on Sunday. They replaced the glass in my front door within 2 hours. Can't ask for more than that."
- Norbert C.

Props go out to Jason from the Glass Doctor for taking care of my car window. Showed up on time, got it done quickly and priced right. They have my recommendation.
- Paul O.

Awesome job and would definitely use them again! I needed just a portion of a single paned window to be fixed...which I accidentally broke swatting a bee in the house ha! It's an oddly shaped panel so I was figuring folks would need probably two days to fix it. Billy Culpepper was the specialist who came out... did a fantastic job in less than an hour! And my dog loved him which means they're good people! :)
- Kiernan C.

I got my window replaced here after my car had been broken into. They were able to see me first thing the next day, were quick, and had a good price. They were very kind and even vacuumed out all of the shattered glass still inside my car! I would definitely recommend.
- Elizabeth A.

My experience was absolutely stellar. Robert Hamilton was spot on with speed in which he fixed our windshield without sacrificing quality. Would totally use them again.
- Carey P.

We have had Glass Doctor replace over 20 windows in our new to us home. Each time we had, Steve Oxford, come out and he is exceptional, even our 2 year old twins boys, will tell you Mr. Steve fixes windows and we like Mr. Steve! We will be using them again when more windows need replacing.
- Robert K.

Needed glass replaced on a number of cloudy windows, side light units and transom light units. Replacing just the insulated glass was much less expensive than replacing the entire sash but it takes skill and care to get the old glass out without damaging the trim. Steven Oxford, the Glass Doctor tech, showed up on time, knew exactly what to do and did an absolutely perfect job. He also was very courteous and professional and left the entire work area clean. VERY satisfied. Will definitely use Glass Doctor next time.
- Lee H.

My home was broken into this March. The glass back door was shattered and there was glass everywhere inside and out. I called glass doctor and they came the next day. I wanted special glass that would not break to replace the broken glass. They said it would have to be ordered and came out to measure anyway. After taking measurements, the repairman brought in a glass from the truck that was leftover from another job. It was reinforced with a wire mesh and fit my door perfectly. It was just a little more over the price they quoted me. He installed it and even cleaned up the broken glass inside and outside my home. Service above and beyond what I expected. I almost cried from the courtesy and piece of mind restored after the trauma of a break in. I recommend them HIGHLY! Excellent service in a world where mediocrity seems to be the norm!!!!
- Lisa W.

Our patio door was shattered by a pellet on a weekend morning. Even though it was not during normal business hours, Glass Doctor sent someone to temporarily take care of the situation by cleaning up the area and making sure that it was safe to use while a replacement door was ordered, then installed. We appreciate the quick response and the overall experience. We will not hesitate to use Glass Doctor again should the need arise.
- David S.

We are repeat customers of Glass Doctor and for glass replacement we have found Jim and his team to be extremely professional. While you may find cheaper mom and pop operations, I feel Jim's team are highly trained, reliable and have they will go the extra mile. We have used them for 4 of our properties in the last 12 months and referred them a couple of times and have not had a bad experience. I noticed some comment about getting screwed by a poster and that a window he got replaced failed and he wanted Glass Doctor to come back a replace it for free. I find this impossible that a window would just fail and suspect something fell on the window or there is more behind this than just a window failing. If the work was faulty or this office felt it was faulty I am sure they would warranty their work.
- Eric M.

Added a new shower enclosure by Glass Doctor. Though there was a leak under the fixed panels after the installation and first use, Glass Doctor Atlanta fixed it immediately by taking care of the area at base supports. They also provided a nice door stopper. We are happy with their service and quality.
- Ramkumar V.

After catching a rock with my windshield I required the services of the Glass Doctor. My dad had used them multiple times in the past and recommended them for replacing my windshield. I called and got a quote and they were out later that day to my work location to replace the windshield. 45 minutes later I had a brand new windshield, looks like it was the original windshield. It was great. I recommend them to everyone now. There technician was super quick and really efficient.
- Jennifer S.

EXCELLENT CUSTOMER SERVICE !!!!! I needed a part for my shower door and had absolutely no information that could help them. It was a piece I could bring in. They asked me to bring it in and said they would help me or would find me someone who could. I took the part in and they knew exactly what it was. They looked for a matching part. When they determined they didn't have it, they called another company, explained what I was looking for and gave me directions to that company who had that part. They didn't get that sale but they will get my future business - as will the other company. Excellent customer service.
- Sue R.

We replaced a large window that I thought would cost hundreds. It turned out to be less than I thought. The service people were very friendly and most professional. I recommend this company with a ten plus rating.
- Carol W.