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Raleigh

Customer Testimonials


We had Glass Doctor[of Raleigh] provide shower doors for our new house. From start to finish they were total professionals and did a great job...The job was ready right on schedule. When installation day came, everything fit perfectly and they were meticulous with their installation. We could not be happier and we highly recommend Glass Doctor[of Raleigh].
- James G.


Shawn Pastell installed new glass in one of our apartments. He was fast, friendly and the new glass looks great!
- Leigh H.

This is an outstanding business run by outstanding people! The pricing is very fair, the staff is friendly, the service is prompt, and the communication is great. So glad to have had my windshield replaced by Glass Doctor[of Raleigh]!
- Brianne R.

Shawn and Jimmy replaced two windows in the house. They were professional, careful with ladders and all equipment. [I]Work in real estate and it was essential for the windows to be replaced today before the close...Glass Doctor[of Raleigh] came through. Call them for all your window needs they are wonderful...
- Colleen E.

We had a new sliding glass door put in...John was punctual, detailed oriented, efficient, conversational, and did a really good job. He explained the whole process from start to finish and left no question unanswered. Great job John! Thank you Glass Doctor[of Raleigh]!
- Jessica R.

Glass Doctor[of Raleigh] is a great company, Tech Adrian Valencia replaced two windows that the seals had failed. Adrian was on time, courteous and efficient. Thank you so much, and a shout out to Melvin Murphy Measurement [Especially], for coming out and measuring our windows for replacement. I will use them again for all my glass needs in our home and auto.
- Sam L.

We have had several windows that need replacement in our community and we contacted Glass Doctor of Raleigh. Neil, Shawn and Arturo came on- time and did a great job with all of the replacements we needed! Awesome Job!! Highly recommend them!
- Autumn Woods Sales

Adrian Valencia #518 fixed my sliding glass door. He did a very thorough job and answered all my questions. He also took the time to answer all my questions and was very courteous with me and my family.
- Susan C.

Today I had a window replaced at my home by Shawn, he was very friendly and took time to show me how to take out of the window since I just bought the house and never knew about it. He did a great job and I would have no problem ordering from Glass Doctor[of Raleigh] again!
- Ethan O.

Shawn from Glass Doctor[of Raleigh] is the best. One of the kids in my [house accidentally] broke one of my garage door windows with a softball...I noticed Shawn's truck parked in my neighborhood and asked for his help. Not only did he give me information on getting a quote to fix my window but on his way out he spoke with the kid who was feeling very guilty and showed him a different direction to hit his softballs. I couldn't be happier about my experience.
- Jay S.

Shawn was a pleasure working with! Very polite and informative AND he got me a great quote on my business front door glass! I didn't even need an appointment, I called him and he was at my dealership in less than an hour because he happened to be in the area! Great overall experience!!
- Moodys Motors

There are not enough stars for Shawn Postell the man who repaired my window in adverse conditions. He went above and beyond his job to do the job with the finest professionalism. He was helpful, kind,and knows his job. Thanks Shawn it's so clean and clear!Great job!!
- Jim M.

This is the most incredible business I have ever encountered. Car had a cracked windshield needing replacement. I had given the wrong trim level model so on appointment day they did not have the right glass. Glass Doctor[of Raleigh] ordered the correct glass overnight and rescheduled for the following day. Amazing, super professional, and above and beyond service. Thank you.
- Scott M.

This place is a life saver! We are a childcare facility that ended up with a broken window and their response time was like no other. The owner stopped by himself to assess the job and sent a technician out immediately even with their already full schedule. Shawn came out to replace our window and took the time to pay extra close attention to what he was doing and making sure that all of the children in the building remained safe during the process as well as checking thoroughly to ensure that all glass was vacuumed up when he was finished. Hopefully it's not needed again but in the event we need a glass repair this will be our only call!
- Ryan C.

Shawn arrived on time this morning to repair a broken window pane and was both very professional and approachable. He also took the time to point out an additional defect in one of our other panes that we would not have known about since we just moved in this week. I would highly recommend Shawn and the Glass Doctor[of Raleigh] team!
- Laurie D.

We had two double-pane windows that had moisture between the panes. We called around, and Glass Doctor of Raleigh was the best choice for us. They came right out and gave us a very fair estimate. Within two weeks, our glass was replaced and the windows look great! Adrian Valencia was our installer, and he did a very professional and thorough job. We highly recommend Glass Doctor of Raleigh for your glass repair needs.
- David C.

I was extremely pleased with our experience with Glass Doctor[of Raleigh] when they recently changed the raindrop glass in our shower stall to clear glass as a part of a bathroom update project...We are extremely happy with the result and would highly recommend them!
- Laurie G.

Excellent service. Our technician, Adrian Valencia (tech #518) was not only professional, obviously skilled, and efficient. He was a real nice guy. He completed replacing a glass panel in a door quickly and cleaned up the pieces of the recently smashed glass panel of the door. The appointment was set up by Mel Murphy two days prior. A real good experience and a great company.
- Ed R.

We called Glass Doctor of Raleigh to install a glass window in our conference room. They were prompt, professional and their rates were reasonable. The technician who installed the glass was first class. Our firm recommends Glass Doctor[of Raleigh] for any glass repair or installation.
- Hemmings & Stevens PLLC

Glass [D]octor[of Raleigh] is amazing. Their work is clean and you'd never know they were there except the fact your window looks brand new. We had a seal leak in one of our small windows and they took care of it. We had an inspector coming out and Glass Doctor[of Raleigh] put a rush on the order and we were good to go. Customer service is awesome, hard to come by these days!! You can't go wrong with Glass Doctor[of Raleigh].
- Tricia R.

"Glass Doctor of Raleigh Technician Matt was the most professional and experienced contractor that has serviced my home in the past 12 years. Immediately upon his arrival I felt confident that my project would be completed with an level of expertise far above previous experiences. He was a breath of fresh air....more companies should have employees like Matt..."
- Toni S.

I needed a shower door for a 33" opening...I contacted the Glass Doctor [Raleigh] and they were able to make a 33" door...They told me about an online coupon...for giving them 5 cans of food for their food drive. The Glass Doctor is INCREDIBLE.
- Grant G.

...Every single employee I encountered was pleasant, efficient and helpful. My windshield was replaced by Evan within an hour. I enjoyed conversing with Eric, Yara and Anthony, and felt very well taken care of. If this ever happens again, I wouldn't hesitate to use their services. In fact, I wouldn't even consider going anywhere else.
- Stacey B.

I was extremely pleased with the product and service that I received. Evan...was very pleasant and professional during the entire procedure...He explained to me what he was doing and why during each step. He explained in detail what to do and not to do for the next 24 hours to give the windshield sufficient time to set permanently. I would highly recommend Evan and the rest of the staff to anyone. I am 110% satisfied.
- Conswella C.

We had previously used Glass Doctor in Raleigh to replace the panes of a few windows in our home and when we needed a glass shower replaced they were the first company we thought of to take care of it. They are completely professional, respectful of the property and priced right. I would highly recommend this company to replace any glass in your home.
- Ken B.

Barry came out to my home to fix my sliding door. Not only did you guys come out right away you have great prices! What meant the most to me with your visit was your trustworthy employee. Barry was friendly and made me feel comfortable. I am a stay at home mom and my husband is deployed so it is always scary having someone come out. I felt safe inviting Barry into my home. He has great customer service skills. Thank you very much!
- Lauren C.

Glass Doctor is the best. Their service and quality workmanship is unsurpassed! Love Love Love
- Rebecca C.

Thank you Glass Doctors for repairing my windshield fast and most of all for cleaning (sweeping) up all the shards of glass inside my truck, will highly recommend you to my friends Thanks again.
- Linda M.

WOW! I just wanted to say thank you so much for the prompt & professional service we received on our windshield replacement. The price was competitive but yet we received so much more for our money- the warranties definitely won us over! I would SO recommend you to anyone needing a windshield repaired or replaced. I really appreciated too that he even vacuumed all the glass out of my car. After the trauma of a baseball hitting while going 65mph, the idea of cleaning up that glass was just a follow up nightmare. He took care of it with a smile! So again, Thank you! Thank you! Thank you!
- Colleen D.

I spent much time researching about windshield replacement. Most of the folks I called were unwilling to discuss the origin of their glass or were unable to talk about OEM versus replacement glass. Kimberly was very knowledgeable about the topic, answered all my questions and had the glass I wanted at a very fair price. Follow up communication was great and installation was a breeze. Highly recommend.
- Thomas W.

We were thoroughly impressed with the windshield replacement we received from Glass Doctor of Eau Claire. The staff is incredibly friendly, professional, and efficient. We will happily send others your way if the need arises. Thank you!
- Jessi R.

They do great work. They come out and do free estimates - even on Saturday. The specialist was knowledgeable, and I was able to just replace the glass in my failed condensed and foggy east facing windows, and saved a ton versus replacing all the windows. Good value and response.
- Ed B.

I have been working with Glass Doctor for over a year now. Time and time again I have always received excellent customer service. Their office staff is always pleasant to speak with and they are always very quick to send a tech out to my property. The service techs are always so friendly and knowledgeable.
- Jennifer N.

I had a break in at a business so I called the Glass Doctor. They were very nice and were able to get out to me first thing that morning and replace the glass in a very timely manner. The glass door looks great. I would recommend them to anyone.
- Amanda S.