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G12® Road Hazard Guarantee

G12 Road Hazard Guarantee Logo

Road, weather and man-made hazards aren't the only threats to the structural integrity of automobile windshields. The glass is also vulnerable to gradual deterioration as a vehicle ages. Nearly invisible particles of dirt and sand cause pits and craters in a windshield, degrading clarity and the efficiency of windshield wipers. The windshield specialists at Glass Doctor® of Charlotte understand a pristine windshield is the best option for driver safety.

If your vehicle needs windshield care, the superior replacement work done by our experts will put your mind at ease. The automotive glass specialists at Glass Doctor of Charlotte hold themselves to the highest professional standards in the industry, following the guidelines set forth by the Auto Glass Safety Council™ (AGSC). Our highly experienced windshield experts not only ensure that your vehicle is structurally sound, we back our work with several customized windshield replacement guarantees.

G12® Road Hazard Guarantee

All of our windshield replacements include this guarantee free of charge. It ensures you receive unlimited windshield repairs or a single replacement if your windshield is damaged within 12 months of the original replacement. This windshield replacement guarantee does not include the cost of labor or installation materials.

G12 Future Installation Option

For a single fee, this option not only includes the services we provide with our G12 Road Hazard Guarantee, it also includes all labor and installation materials. This windshield replacement guarantee covers all possible repair or one-time replacement expenses for the next 12 months.

G12 Value Package

This package offers you the highest levels of windshield repair and replacement preparedness and protection. It includes all glass, labor and materials offered with our Future Installation Option, plus an application of Clear Choice™ glass protectant and new windshield wiper blades. A single application of Clear Choice will not only ensure your windshield better resists water, environmental damage and small scratches, it protects and preserves the clarity of the glass through any type of weather.

Coverage Guidelines

All claims must be reported to the original Glass Doctor location where your windshield was initially replaced. Additional repairs or replacements must be performed at a Glass Doctor automotive glass service location.

  • All protection packages cover your windshield for 12 months and are limited to normal road hazards
  • Damage due to collision, vandalism, fraud or acts of God are excluded
  • Certain large vehicles (Class A motor coaches, buses, and class 7 or 8 heavy-duty trucks) are excluded from coverage

Glass Doctor of Charlotte not only guarantees you the highest level of professional automotive glass repair and replacement, we're unmatched in customer service. For more information or to schedule an appointment, please contact us today.