Auto Glass Safety Standards and Best Practices

Auto Glass Safety Standards

At Glass Doctor® of Seattle & Tacoma, safety is always our top priority. We are proud to be registered with the Automotive Glass Replacement Safety Standards Council® (AGRSS).

The AGRSS was founded by a group of companies as a not-for-profit organization promoting safe vehicle glass replacement. All auto glass repair Glass Doctor of Seattle & Tacoma performs adheres to the goals of the AGRSS, and we continue to support the organization.

Accredited by the American National Standards Institute (ANSI), AGRSS has designed the only auto glass replacement standards in North America. Procedures, performance and education are all components of the AGRSS Standard.

Glass Doctor of Seattle & Tacoma and the AGRSS have a mission to:

  • Develop and maintain auto glass replacement standards
  • Promote accreditation and education in the industry
  • Educate the public and insurance industry about AGRSS

Glass Doctor of Seattle & Tacoma honors every aspect of the AGRSS, and takes part in a third party audit to ensure that we are standing behind that commitment.

In Seattle, windshield function is associated with rainfall, comfort and safety. AGRSS sets the bar, keeping the industry on task at preserving that functionality.

The windshield repair Glass Doctor of Seattle & Tacoma provides and protects one of the most important safety features on your vehicle. Along with your seat belts and airbags, your windshield can save your life and the lives of your passengers. Proper installation is also necessary for effective deployment of airbags.

For the best in car window repair, Glass Doctor of Seattle & Tacoma is the AGRSS registered name you can trust. Get in touch today for a no obligation quote.

Auto Glass Best Practices

We follow several best practices when doing a Seattle auto glass repair or Seattle auto glass replacement.  There are several key requirements for best practices in Seattle auto glass repair and Seattle auto glass replacement.  Choosing a Seattle auto glass repair facility for your car is far more important than just price.  Doing the right thing the right way - following industry best practices - is critical. There are thousands of auto accidents every day, and the condition of your vehicle is important to your safety. At Glass Doctor of Seattle & Tacoma we take our role in keeping you safe very seriously.  Our staff - both in the office, as well as in the field - are trained in understanding the needs and requirements to keep your car or truck on the road.  Whether you are driving a Ford Mustang or a Freightliner, our approach utilizes knowledge and best practices in seven key areas of auto glass installation and repair: 

  • Industry Knowledge
  • Safety Procedures
  • Adhesives
  • Installation Methods 
  • Tools
  • Pattern Making
  • Customer Service

Glass Doctor of Seattle & Tacoma is registered with the Automotive Glass Replacement Safety Standards (AGRSS®) Council Inc. AGRSS is a not-for-profit organization dedicated to the safe replacement of auto glass. Our technicians are trained on the latest methods and equipment to ensure a quality installation every time.  As a provider of auto glass services to major insurers such as Allstate, State Farm, American Family and Pemco, we know what they expect for service and support - and we can handle your claim effortlessly.

Seattle Auto Glass Repair & Seattle Auto Glass Replacement Safety Procedures

Glass Doctor of Seattle & Tacoma technicians use adhesive systems that require us to notify you of the safe drive away time for your vehicle.  For most applications, that is one to two hours after installation.  Our technicians are also certified by Dow Automotive and Sika in their adhesive products to ensure a safe installation of your auto glass using the latest in adhesive technology.  Glass Doctor of Seattle & Tacoma uses only Original Equipment Equivalent (OEE) quality glass for your installation - ensuring that your car’s full safety system remains fully functional. Our technicians are also employees of Glass Doctor of Seattle & Tacoma, not independent contractors like some other glass shops.  We take our employees’ safety seriously.  We conduct regular vehicle inspections of our service vans, discuss safety topics at our safety meetings, and use the proper personal protective equipment to make sure that our technicians will be safe getting to and from your location, as well as performing a safe install on your vehicle.  Finally, our technicians will inspect your vehicle for corrosion and other conditions which may not allow us to perform a safe installation, and they will notify you if there is anything they find that may cause us to not be able to install your glass. 

Adhesives Used During Seattle Auto Glass Repair & Seattle Auto Glass Replacement

Glass Doctor of Seattle & Tacoma utilizes only Dow Automotive and Sika adhesives on your installation. The adhesive is literally the glue that holds your windshield on your car. Dow and Sika have conducted extensive testing on their products, including live crash testing, to ensure that the adhesive systems meet or exceed all OEM and US Government requirements. Over 90% of all factory applications on US made cars and light trucks use Dow or Sika products, and while there may be cheaper systems out there, our commitment to OEM quality and your safety means that we will only use the adhesive systems that your car’s manufacturer recommends or uses themselves. Our technicians receive extensive training and testing to become Dow or Sika certified, and we strive for 100% technician certification within 60 days of hire.   

Installation Methods Used For Seattle Auto Glass Repair & Seattle Auto Glass Replacement

Glass Doctor of Seattle & Tacoma utilizes the “full-cut” method of installation, removing not only the old broken windshield, but also all but 1-2mm of the original urethane, or the complete old bonding system if it was not urethane based.  We scrape the pinchweld (the area on the car or truck body where the glass adheres to the vehicle) clean of all corrosion and debris, and provide a good surface for the new windshield to adhere to.  In addition, our technicians receive training or have experience on auto glass replacement on vehicles ranging from Fords to Ferraris and everything in between.  The installation method we use will be appropriate to the application, and we take care and pride in every install.

Tools Used For Seattle Auto Glass Repair & Seattle Auto Glass Replacement

Glass Doctor of Seattle & Tacoma uses the right tools for the job. Most of our technicians are equipped with a long knife, a power extractor, a power adhesive gun, a vacuum cleaner, and the right mix of wrenches, sockets and other hand tools to ensure a quality and quick installation. We continuously evaluate our tools, and ensure that they are safe, sharp and ready for use. We also monitor industry trends and new tools to make sure we are using the right tool, the right way every time.

Pattern Making

Not all vehicles have windows that are available pre-manufactured. Many applications, such as busses, RV’s, forklifts, boats, heavy equipment, road graders, OTR trucks and antique and classic vehicle applications require custom windows. We have technicians with extensive experience in pattern making and custom vehicle window applications using laminated or tempered safety glass. At Glass Doctor of Seattle & Tacoma, we recognize that not every installation is going to be “out of the box”.  We can handle every vehicle need - from Cris Craft to Crosley to Caterpillar.

Seattle Auto Glass Repair & Seattle Auto Glass Replacement Customer Service

Your experience starts with this website and your phone call. The employees at Glass Doctor of Seattle & Tacoma pride ourselves in providing knowledgeable and responsive customer service. Our representatives are trained to ask the right questions to get the right part and right technician to your job. Our uniformed technician will come to you - at your business or home - in a well equipped modern service vehicle. We will inspect your vehicle and answer your questions about the installation and process. Once the job is done, we stand behind our work and the glass with a warranty that is unmatched in the industry. While we strive for the perfect installation every time, we will work with you until we get it right if you are not satisfied.