Customer Testimonials | Glass Doctor of Newmarket

Glass Doctor of Newmarket's Customer Testimonials



From 24 reviews
Roxana Tahzibi
Roxana Tahzibi

Sept 19 2024- I called Glass Doctor again this year for another problem. I had the estimator within few days. Glass was ordered and with in few days I had David and Aiden at my door with my glass. I was completely impressed with their …

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Response from business owner

Thank-you Roxana for your review and for your business. We are glad that we could be there to get you taken care of in a timely manner with our professional team. We are happy to hear you are pleased with the work, and we appreciate you calling Glass Doctor of Newmarket. Thank-you again Roxana and we hope you have a great weekend.

via Google
Himanshu Shah
Himanshu Shah

Very helpful and friendly staff! Jennifer is a pleasure to deal with, as she guided us throughout our purchase.

We only had a small item to purchase, nonetheless staff gave us their full and undivided attention.

Very happy with our purchase…

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Response from business owner

Thank-you for your review and for your business. We are here to help with all your glass needs, and it was our pleasure to assist you. We thank-you for calling Glass Doctor and we hope you have a great weekend!

via Google
Melissa Walkem
Melissa Walkem

What a great experience. After many window replacement quotes and companies trying to sell me brand new windows that weren't in our budget I looked into replacing the glass. The Glass Doctor representative sent to give us a quote was …

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Response from business owner

Thank-you Melissa for your review and for your business. it was our pleasure to assist you with your new insulated glass units and the timeline. Thank-you again for your business and we hope you have a great long weekend!

via Google
Michael Barnhart
Michael Barnhart

Excellent work, excellent price and quick turnaround. Would gladly use them again if I had any more windows to do.

Response from business owner

Thank-you Michael for your review and for calling Glass Doctor of Newmarket. We appreciate you sharing your experience and the speed in which we were able to take care of you. Thank-you Michael and have a great weekend.

via Google
Dave Farrow
Dave Farrow

Great communication with fast response

Response from business owner

Thank-you Dave for your review and for your business. We appreciate you calling Glass Doctor of Newmarket, and we hope you have a wonderful holiday season.

via Google
Andrew Buck
Andrew Buck

Very nice and friendly staff, overall I have no complaints. This was my second vehicle being serviced by them.

Response from business owner

Thank-you Andrew for reaching out to Glass Doctor for your automotive glass needs. We appreciate your return business and your review. Thank-you again Andrew and enjoy your weekend!

via Google
Briana Calisto
Briana Calisto

Great experience, went very well, everything was done excellent and would recommend to anyone!

Response from business owner

Thanks Briana for your review and for your business. It was a pleasure working with you, and we hope you have a great weekend. Thank-you again for your business.

via Google
Terry Russell
Terry Russell

They did an excellent job for us.

Response from business owner

Thank-you Terry for your review and for your business. It was a pleasure to work with you. We hope you have a great day!

via Google
Barry Stevenson
Barry Stevenson

The Glass Doctor repaired a broken window in our home. They were prompt and professional, and explained how the window may have gotten broken. We would definitely call them again in future

Response from business owner

Thank-you Barry for your review and your business. It was a pleasure being able to replace your broken window with a new insulated glass unit. We appreciate you coming to Glass Doctor of Newmarket and we hope you enjoy this beautiful weekend!

via Google
Mary Nicholls
Mary Nicholls

I was very satisfied with the installation of my windows from start to end. Chad came and did the measurements and was very kind and patient with all my questions. Jason did my install. I was very impressed with his attention to detail …

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Response from business owner

Thank-you for your review and your business Mary. It was a pleasure installing new Insulated Glass in your home. We appreciate you sharing your experience with our technicians and the quality of work they do. Thank-you again and we hope you have a wonderful weekend.

via Google
Richard Lima
Richard Lima

Really professional service. Fair pricing. Responsive

Response from business owner

Thank-you Richard for your review and your business. We appreciated the opportunity to change the insulated glass unit in your patio door. Thank-you again for calling Glass Doctor of Newmarket to come and assist you. Have a great weekend.

via Google
Fernando - Aharon Truanovsky
Fernando - Aharon Truanovsky

Fast, clean, detailed

Response from business owner

Thank-you Fernando for your review and your business. We appreciate you coming to Glass Doctor of Newmarket and we hope you have a wonderful Thanksgiving weekend.

via Google
Mr Veritas
Mr Veritas

Perfect!

Response from business owner

Thank you Mr Veritas for coming to Glass Doctor. We were happy to assist you. Have a wonderful evening!

via Google
Heather S
Heather S

Year 2021, phone the 705 phone number to the Barrie Ontario location is still open, but the Pony Drive location is closed.

Response from business owner

Thank you Heather for your review. Yes we are still open in Barrie and will service the Newmarket and surrounding region. Feel free to call us if you have any glass inquiries. Thanks for your review Heather.

via Google
Axel Rogan
Axel Rogan

Fantastic service, great price, if you need window repairs these guys are the best!

Response from business owner

Thank you Axel for your review and for your business. We were happy to replace the glass in your windows for you with new thermal units. Have a wonderful weekend.

via Google
Aisling Wynne
Aisling Wynne

Chad Puddifant was absolutely wonderful! We had a broken door lock but was totally inaccessible, but he managed to get it open.

He was helpful, and stuck with it til he figured it out. Was really open and straight about where the problem …

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Response from business owner

Thank you so much for your business and review. Its a real pleasure to hear about our customer's experiences. Our team of technicians take great pride in their work and want to ensure your home is safe and has all your window and patio door hardware functioning properly. Thank you again and have a wonderful day.

via Google
Ian Mitchell
Ian Mitchell

The glass doctor technicians Paul, and Tyler just left my house. They worked hard, fast, and efficiently, and were friendly, knowledgeable, and forthcoming as can be. All I can say is that every step of the way, be it Customer service, …

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Response from business owner

Thank you for your review and feedback.

via Google
Rabeah Karram
Rabeah Karram

Competitive pricing for our mercedes and great quality/fast installation work. Would repeat work with these glass installers. They are also very clean which I love : ) Nothing like a nice shine on a new windshield.

Response from business owner

Thank you for your review and your feedback. Have a great day.

via Google
Catarina Dos Santos
Catarina Dos Santos

I've used the Glass Doctor for a few different purposes, windshield replacement, glass shelf and glass shower. Each time has been a great experience with great results and knowledgeable staff. Any issues or concerns were addressed right …

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Shellie Deloyer
Shellie Deloyer

Extremely helpful, efficient, and knowledgeable! Glass Doctor of Newmarket will help with all your glass needs.

via Google
Faizan Rehmatullah
Faizan Rehmatullah

Even though I had some issues with the installation, I would still recommend this place. The staff is nice, the technicians are very knowledgeable and they were very supportive in trying to fix the issues. Plus, the squeaky noise is a …

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Response from business owner

Hi Faizan,

Thank you for the honesty and the review. Just to clarify when we took apart your windshield there wasn't a rain sensor pad in it, which some of the rain sensors don't need them so we didn't think twice about putting one in. I am not sure how your windshield was working without it. So we apologize on that. We look forward to seeing you tomorrow to rectify any issues that you might have. We appreciate all feedback and always look for ways to grow. Thanks.

via Google
Devon Dookram
Devon Dookram

Great service combined with fast turn-around time! I will definitely use the Glass Doctor of Newmarket again to have my windows changed. Recommended to anyone who is looking for trained, knowledgeable staff that care about their work. Also…

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Response from business owner

Thanks so much for the review Devon! We look forward to working with you again.

via Google
Scott W
Scott W

I needed a foggy window fixed. The estimate and repair were done in my home. Fast service, neat and clean repair, reasonable price. Tech called first and arrived on time. Way easier than replacing the whole window or trying to fix myself. I…

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Response from business owner

Scott thanks for the review. We appreciate it! We are glad that we were able to help you out with your glass needs!

via Google
Andrew Moore
Andrew Moore

I had my windshield changed and the team at the Glass Doctor did an amazing job. I thought it would take 3 hours and I was out in under 2 hours.

While I was waiting I toured their show room!!! I have a bathroom I am renovating and I saw …

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Response from business owner

Andrew, thank you for visiting us and for your enthusiasm. It's great to have customers like you! Thanks for the great review!

via Google

I have had a great, affordable experience with The Glass doctor! The staff is so efficient. Just by replacing the glass in my spare bedrooms that face North, the temperature is much better in all seasons. They also cut a piece of glass for a table that I have and it's perfect. I plan on replacing the rest of my window glass this year. Highly recommend this company. They fix your panes.
- Mia L.

Great service combined with fast turn-around time! I will definitely use the Glass Doctor of Newmarket again to have my windows changed. Recommended to anyone who is looking for trained, knowledgeable staff that care about their work. Also, the 25 year warranty is a great add-on.
- Devon D.

I've used the Glass Doctor [of Newmarket] for a few different purposes, windshield replacement, glass shelf and glass shower. Each time has been a great experience with great results and knowledgeable staff. Any issues or concerns were addressed right away with professionalism and satisfaction guaranteed. Getting a mirror next!
- Catarina S.

Extremely helpful, efficient, and knowledgeable! Glass Doctor of Newmarket will help with all your glass needs.
- Shellie D.

The Glass Doctor of Newmarket is awesome! They fixed my car windshield! They created a beautiful glass residential staircase for a friend. They've done gorgeous custom glass shower doors for my Aunt. They even fixed my friend's broken oven door (seriously, they do anything with glass)!
- Ashleigh E.

Great staff, great service! Love their focus on the customer. Will trust them with all my glass needs.
- Tracey E.

We had a broken window fixed by Glass Doctor, Newmarket. They were very quick and professional and when they were done, it fit so perfectly that you would never know it was a replacement.
- Nadia S.

First thing the service staff did was lay out a glass doctor carpet at my door. They did not need not leave even a spec of dust however had brought in a vacuum cleaner in case they did. In a quick couple of minutes they had removed the glass and put in a new glass so clean and clear that you would not even know a window was there. I felt like I had the red carpet experience that started with the first phone call, the follow through leading up to the appointment to the installation. Well done Glass Doctor [of Newmarket], above and beyond my expectations !!
- Barb B.

The Glass Doctor of Newmarket filled a large and very deep stone chip in our windshield that we where told had to be replaced. It was a great experience and I highly recommend the glass doctor for all your glass needs.
- Pamela B.

Called and received amazing service! Thank you for helping me out right there on the spot! Couldn't ask for better! I would recommend Colleen to anyone.
- Jessica J.

I had my windshield changed and the team at the Glass Doctor did an amazing job. I thought it would take 3 hours and I was out in under 2 hours. While I was waiting I toured their show room!!! I have a bathroom I am renovating and I saw some complete showers with beautiful glass enclosures!!! I want exactly what they showed. I hope they don't mind me copying. Thanks for the great service and experience.
- Andrew M.

Staff very knowledgeable, quality products, a professional result. Happy customer.
- Doreen J.

I always receive excellent service and affordable prices at the Glass Doctor in Newmarket. I highly recommend them for any of your glass repairs or installations.
- Denise B.

I needed a foggy window fixed. The estimate and repair were done in my home. Fast service, neat and clean repair, reasonable price. Tech called first and arrived on time. Way easier than replacing the whole window or trying to fix myself. I'll definitely use Glass Doctor [of Newmarket] again.
- Scott W.