Customer Testimonials

Professional, quick and did not try to up-sell the repair of my windshield.

Very smooth experience, fast response through emails and calls, easy scheduling, fast repairing process, very friendly staff.

Highly responsive and communicative service, and a quality installation and repair for broken window panes.

Very quick, thorough and polite.

Extremely happy with the service. Great communication, and the tech that replaced my windshield was very competent and personable.

Finally, after hiring two other teams, the folks at Glass Doctor fixed the leaking from our glass-encased shower. It was a tricky issue because the shower installers had not properly sloped the floor or barricaded water from coming under …

I’m going to say very professional and customer service friendly!

I had a great experience with Glass Doctor when my windshield needed replacement. I got a call the evening before my scheduled appointment day with a 1.5 hour window when my technician would arrive. My technician, Dwight, arrived on time …

Great experience working with the office staff and the technician who came to my work parking lot. Promptly returned calls and emails, very professional. And my windshield is fixed!

Glass Doctor was super easy to work with! I called on a Friday afternoon and Kristen scheduled my appointment for the following Monday at my home. The very pleasant, friendly and professional Tech, Dwight had my chipped windshield fixed …

Terrific customer service, quick response, professional installation, excellent clean-up. A pleasure all around!

Went out of their way to service my car.

I had an older 1984 Volvo and several local glass companies refused to even work on a car that old. Glass Doctor found the original glass, set up an appointment at my home and the new windshield looks great,

Easy to schedule, fast turn around. Repaired/filled in the chip on my windshield next day

Excellent work, great guys, easy Perfect

Competitive prices and great customer service. Called my insurance agent for me to ensure that I could have this done with minimal charge to me. Came and replaced my windshield at my own house without having to drive anywhere.

I needed a windshield replacement and I am very happy I made the best choice to call Glass Doctor. I was able to speak to a real person unlike the other place I tried, the young lady that took my call was for helpful, friendly, explained …

Very professional and installed the new side window properly.

Glass Doctor did a great job fixing our window and were super efficient

They did fantastic job. Came on time to my house and replaced windshield in 90 minutes. Nice cleanup job. All electronics were recalibrated perfectly. In past I have used SafeLite, will never use them again. Glass Doctor is best!

Service technician showed up on time and did a great job. Would use the company again.

Excellent service. Arrived at expecting appointment time and fixed my chip without difficulties.

If I could give this company 10 stars I would. Tracey stayed after to help me with my windshield claim. She took care of everything for me! She made this process so painless. The technician Dwayne was very knowledgeable and friendly and did…

What an amazing experience I had! Thank you so much for everything!! Sorry

Good service for windshield replacement.

Polite, helpful, accommodating and did it right!

They replaced a broken window 8’ off the ground and was 44” x 65” and made it look easy. The only glass company I’ll be calling.

The service was above expectations! The technicians were efficient and professional. I recommend their service to anyone seeking a reasonably priced professional service for quick vehicle window repair.

Very easy, responsive, and fast

Very courteous, and professional. Great price and zero hidden charges. I highly recommend!!

I needed a windshield replacement in Charlottesville and the Glass Doctor team was able to come to me and fix it with no issues whatsoever! They were all very friendly and helpful and I would highly recommend them.

I worked with Kristen and another woman (I believe her name was Tracey. I hope that's correct). Everything was super easy. They have multiple to communicate for anyone who prefers technology or talking on the phone. The day before they …

Very competent, personable and experienced person with all the tools needed. They came exactly on time and had the nick filled in 30 minutes. I will deal with them again.

They did and excellent job coordinating with the dealership to replace my windshield, the customer service was excellent and the job itself is really good. I would definitely recommend them over other well known national brands

They were very professional and friendly. Kristen was spectacular!

Great people to work with!! Did an excellent job!! No more leaks!! Yea!!

Kristen was an exceptional customer service rep, after safelite failed to order the right part I chose glassdoctor as the repair guys, the communication, price, and service was great! Much better than the other guys

Pricing was good and Kristen and the installer were responsive, professional and did a good job. Highly recommend especially vs Safelite which was just the opposite – highly priced, impossible to get on the phone and generally unresponsive.

Glass Doctor goes out of their way to accommodate places of business with emergency needs.

Great Service and support and

Kristen and Sarah and Tracy

have been so helpful. Also the

Windshield Tech whose name

is Kurt is definitely great with

customers and very good at

doing windshields. I would

definitely recommend your

Company to …

Good personal touch from first contact to the end

Would highly recommed

This is the second time I’ve used Glass Doctor. They’ve been great from beginning to end both times. Thank you!

Only one day wait for appt and work was done quickly and expertly by the GM, Shannon. I would have given 5 stars except for the fact that I had to trace the office for the bill 2 weeks later, which included an estimate to repair the upper …

The Glass Doctor replaced my entire windshield and they came out to our house to do it! Fantastic job! I would highly recommend this company to anyone.

I had a chip repair the size of a nickel fixed. The lady in the office was very helpful and professional. The technician was on time and completed the job in 10 minutes. However, debris was left on my hood from the work performed. Glass Dr …

The guy came to my house took out my old windshield that had a nasty crack in it and got the new one in in no time he was great!!! 10 out 10 would recommend them and come back for any other services I might need!!!!

Very responsive and clear with estimate. Kept to schedule and cleaned up after doing the work.

What an amazing non frustrating experience with the people at glass doctor. Their competitors wanted me to wait 2 weeks before I could get a windshield replaced. glass doctor was at my home the next day. And was way cheaper. I hope I don…

Great job! Quick and came to my house. Guys were polite and did a great job.

Great job, fast and showed up on time, highly recommend

Great job. The last installer (not Glass Doctor) didn't glue my windshield down correctly. I had years of road noise. Now, it is so quiet in my car. Thank you so much!

They done a very good job

Had a commercial door broken. With in 3 hrs calling them they came out, measured it, went back to their shop cut and installed it. WOW. GREAT PRICE TOO

Very professional and polite. Came to my house and replaced my cracked windshield with Gorilla glass on my Jeep Wrangler. Looks great! Couldn’t ask for a better experience.

Great experience. They communicated quickly and kept me updated. The installers were on time and fast.

Prompt, friendly, affordable.

Everyone was polite and friendly. They took my car right away and finished in a timely manner. They were also $50.00 less than the other place I called.

Everything about this process was easy & professional. I used them for my home &

business.

What a great experience doing business with them. I had a unique application and with covid I had to work with them all via text and phone. They were awesome and I was delivered the glass to my house promptly and it fit perfectly. Total …

Kevin did a great job and paid a lot of attention to detail. He got caught in the rain at the end, but it didn't seem to bother him. Very pleased.

Courteous and professional service, and they go the job done to our satisfaction. We were very pleased with the person who showed up to do the work! Thank you!

Super helpful working with insurance. Quick and professional mobile service. Experienced and polite! Thanks guys!

Glass Doctor came in with an estimate that was an excellent value. What I like best is there were NO hidden fees. The quote included tax, disposal fee and new clips. Besides that they have a 1 year warranty against breakage or chips. So if …

Friendly, prompt and affordable

The technician arrived on time and did a great job on our windshield. The price of the repair was very fair. Thank you.Job well done.

Fast, good and great customer service.

They were on time and did a great job

The technician was polite, he explained the process clearly. He did the job within the time stated. Great service, good price. An I like the warranty.

Great service and price. Thank you!

Excellent professional and timely service. Best price around. Very happy.

They delivered what they promised. When things were going to be delayed (not their fault), they communicated the delay to us, and did show up, when they said they would be there. Technician who installed the shower door did so …

Prompt and professional service.

Great service an follow up. Keep doing what you do...being thorough , fair and honest is the best long term strategy...

Thank you,

Mike

Great service

Very professional

Farrah and her staff were courteous and professional when my work vehicle's windshield was severely damaged from a rock. They went above and beyond in taking care of me and helpful in scheduling a time for me to take my car to McDonough …

good job

they do great work

Very efficient. Technician cleaned up all debris.

Quick response and friendliness on the phone.

professional and got it done!

Friendly and satisfying service. I have already recommended them to someone.

Prompt. Kept me informed.

Perfect service from start to finish

Professional service . Friendly people from start to finish

knowledge and freindly technician

very professional service great workers

Very fast service installer very professional could not have asked for a better complete experience thanks a lot

Whole process was fairly simple. Service man was reasonably on time and the actual windshield replacement took about 1 hour.

The only negative was that the lady I initially spoke with on the phone told me the replacement could take up to 4…

One time and work was good

They were quick and very professional

Timely manner, glass doctor was amazing with how fast they were able to provide services. The staff is wonderful, friendly, and very great!

Speedy and courteous

I appreciated the all inclusivity of your service to start with. The one price and done ✅ I had call another very popular company and there was a charge for the glass, another for tax, another for mobile service, another charge for …

Guys were great & knowledge of work

I liked that Glass Doctor came to my home and repaired the windshield in my driveway. Very convenient and professional.

He was great !! Very clean and left things perfect!!

Prompt. Courteous. Efficient. Professional

Prompt. Tech very nice & efficient.

Nice

prompt courteous service.

Good workmanship, efficient, reasonably priced.