Glass Doctor of Carterville's Customer Testimonials

Carla was the greatest! She knows her stuffs I called on a Monday windshield was put in on Wednesday. Carla and John were very nice and accommodating. Will definitely let others know about the place. Thank you again.

Carla was fantastic! She got me all the information I needed to submit an insurance claim. We did not meet the tech but they did a nice job too! The glass came in when expected and they went out of their way to fit us in because we had been…

Big shout out to glass Dr.! Carla is the most amazing go get it done lady I’ve met. 1st phone call to last call and appointment of replacing my windshield was excellent. Thank you Carla and John! 😊

I will definitely refer anyone to go …

Had a windshield in our kenworth replaced in the spring and had an air noise afterwards. They told us to bring it back in and they put another one in at no charge. Great service. Stay away from safelite.

Professional work and very clean. Am truly happy I picked them.

Very friendly. Great customer service. Ordered windshield and was ready to install within a few days. Really helped us through the decision process since it was our 1st time. Only took a few hours. There's a place next door to grab a bite …

Fast and efficient. The workers were very friendly.

Great people. I highly recommend getting your glass needs handled here.

Friendly and fast service

Amazing service. Great people! Service on my cracked windshield was a reliable, experienced, and fast replacement. Their guarantee is top-notch! I would not only use them every time but also suggest to anyone to also!

My old windshield was trashed, there was rust around the windshield but they sanded it and got a perfect fit. I couldn't be more satisfied with the job they done. I need a windshield in the future? I'm going to the glass doctor.

Replaced windshield in my semi. Great people. Fast friendly service.

Very nice people. Great job, very pleased.

They were great, done a great job and didn't t take as long as I thought. If I need anything else I will call them.

Price was very good

I would recommend Glass Doctor for residential glass needs. I have never used them for automotive, so, that's why I cannot leave a review for that. However, Carla was good about communication, and Chris the Manager made sure my window …

Fast

Did a great job fast friendly and professional

Had the windshield replaced in my truck there yesterday, great job and done fairly quick without compromising the quality of work, Carla made the whole process from estimate to job completion very easy, hope I won’t need there service’s …

I had my husband's windshield replaced and excellent job very pleased

Very nice and very knowledgeable about our needs. Would recommend 100%.

Went out of their way to get the windshield ordered and get my daughter in for repair while she was on vacation. Very friendly.

I had wonderful service and a great deal. I would recommend them any day.

I had a windshield replaced by them a year or two ago. They did a Great job. I had a question today( June 1st 2021) , called them and they helped answer my problem. They are very nice, professional and will do what they can to help you out…

Could not ask for better service. Was driving out from Colorado and broke back window. They got it fixed for me the very next day.

Had a window that needed repaired and they did it fast and affordable

Friendly, timely, just a great experience. I recommend Glass Doctor in Carterville Illinois. To everyone.

They were very professional and dun a excellent job very satisfied with the work they did

Great ppl ,great prices, dependable ive used their services many times. I would highly recommend the glass doctor!!

John, the installer is a true Craftsman. He took extra time to make sure the windshield was in properly. Carla at the office kept me up to date on the whole operation. Both should get a hefty pay raise. Great team.

Great work done by professionals.

Glass Doctor was super helpful when I needed to replace my windshield. It was done quickly and the staff were great to work with. Highly recommend.

Excellent work

Friendly, accurate and fast

They were very helpful and got me in within a few days. Friendly staff.

repair team was quick and friendly

Great people but parking and turning around in a 40ft motorhome is almost impossible. I almost got stuck leaving

Made my dream of an installed sliding rear window in my ol' truck a reality & AFFORDABLE👍🏾

every visit they are very professional-Jeff Simmons does an excellent job every time

Very friendly and efficient staff. I have used them two separate times for repairs. Would recommend a hair repair, replace, or definitely worth a quote.

They really stand behind their work.

Excellent service as always! Thank you!!!

I am so impressed with their customer service and the quality of the mirror I had made. They even had it ready in 2 hours! Very accommodating and good prices.

ALWAYS excellent work when Jeff Simmons does our glass work-I have been dealing with him for several years-never lets me down! Highly recommended!

jeff simmon's is our go to guy when it comes to auto glass-he does an excellent job!

Work was done well

excellent service and very professional install.

what can i say about jeff simmons that hasn't been said-he always gets right back with you on a quote and gets the job done on time. always a pleasant experience!

always excellent service when Jeff Simmons does glass work for us!

Technician was friendly and professional and did a great job replacing my window. I’d definitely recommend the Glass Doctor to others.

Excellent service

Everything went fairly smooth.

Car was scheduled to be started at 11:30. I think since I decided to drop it off it got shoved down the list. It was not finished until 2:45.

Great service and very friendly

Great Experience! Ordered all windows for my new home, couldn't be happier. Energy efficient and perfect grid pattern placement. Thank you!

Great job on my Denali windshield !

Glass Doctor in Carterville, IL takes care of ALL of our glass needs and the work they do is superb! They installed the glass shower in our home and six years later, there are absolutely no issues. They replaced a glass storefront in our …

Great customer service and did a great job