Glass Doctor of Murrieta's Customer Testimonials
Nicole and Shirley were a great help in getting the job completed. Very courteous and prompt with estimate and timeline.
Thank you for your kind words, Dennis! We're delighted to hear that Nicole and Shirley provided you with excellent service. We appreciate your feedback and look forward to assisting you again in the future.
Amazing, amazing customer service and professionalism. Thank you Nicole, Shirley and Byron. Geraldine is looking quite spiffy with her new windshield!
The place to go for windshield replacement or repair! They also do windows, custom …
read moreThank you for your wonderful review, Arleshia! We're thrilled to hear that you had such a positive experience and that Geraldine is looking great with her new windshield. Our team, including Nicole, Shirley, and Byron, will be so happy to hear your compliments. We appreciate your recommendation and look forward to serving you again!
Hi....
Casey came and put my new beautiful window in for me....
He did a great job!!!
He was very nice and polite!!!
Jelly Bean Shirley helped me with scheduling the date to put it in...
She is very kind and sweet....
Great employees!!!!!!
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read moreThank you for your wonderful review, Ami-Jane! We're thrilled to hear that Casey did a great job with your window installation and that Jelly Bean Shirley provided excellent assistance in scheduling. We appreciate your kind words about our team and are always here to help. Thank you for choosing us!
We always shop price and reputation and glass doctor stood out on both accounts. The offfice staff was great and our installer, Marco was fast and professional in repairing our window.
Thank you for your wonderful review, Renee! We're thrilled to hear that our prices and reputation stood out to you. Marco and our office staff appreciate your kind words and are glad to have provided you with great service. We look forward to assisting you again in the future!
Glass Doctor did a great job overall when they finally finished. My tech accidentally cracked a pane so we had to reschedule for when the new glass came in. I got a call a few days later to re-install. The second time out it was replaced …
read moreThank you for your feedback, David! We're glad to hear that you were satisfied with the final job. We apologize for the inconveniences during the process and appreciate your understanding. Your comments help us improve our services, and we hope to serve you better next time.
I accidentally came to Glass Doctor for a rock chip and small crack in the windshield of my truck. I thought I was going to a different place and I’m so glad I came to Glass Doctor. I met with Nicole and she was the one who did the repair …
read moreThank you for your wonderful review, Mike! We're thrilled to hear that you had such a positive experience with Nicole and the windshield repair. Your satisfaction means a lot to us, and we look forward to assisting you with any future glass needs!
Beautiful office layout and outstanding service and craftsmanship. Outstanding customer service. Keep up the good work.
Thank you for your kind words, Tony! We're thrilled to hear that you appreciated our office layout and service. Your feedback encourages us to maintain our high standards. We look forward to serving you again!
It’s a perfect customer service. The job is great. I was very satisfied.
Thank you for your wonderful feedback, Fadia! We're thrilled to hear that you were very satisfied with our customer service and the job done. Your satisfaction is our top priority, and we look forward to serving you again!
Glass Doctor is my go-to window repair. They did a great job on replacing the glass on my patio door and couple fogged windows a few years ago. Still looking great.
And recently (Feb 2025) had a broken window glass replaced. Casey G was …
read moreThank you for your continued trust in Glass Doctor, Keith! We're thrilled to hear that you're satisfied with our services, both past and present. Casey will be glad to know you appreciated his professionalism. We're here whenever you need assistance with window repairs!
Casey did an excellent job fixing our windows! He was professional, efficient, and made sure everything was done right. The windows look great! Andy was also very accommodating, ensuring we were happy with the service. Plus, the pricing was…
read moreThank you for the wonderful review, Chris! We're thrilled to hear that Casey and Andy provided excellent service and that you are happy with the results. Your recommendation means a lot to us! We appreciate your support and look forward to serving you again in the future.
We were very please with the service from Glass Doctor. They were very quick to respond and got a quote to us quickly. The installation went smoothly. Andrew and Shirley were great! Thank you.
Thank you for your wonderful review, Pam! We're delighted to hear that you had a positive experience with our service. Andrew and Shirley will be glad to know their efforts made an impact. We appreciate your feedback and look forward to serving you again!
Really nice waiting area, friendly staff, and most importantly Shirley did a great job fixing the chips in my windshield.
Thank you for your wonderful feedback, Jeff! We're glad to hear you enjoyed our waiting area and found our staff friendly. It's great to know that Shirley did an excellent job on your windshield. Your satisfaction is our priority!
Nicole and Sammy are great! Love their customer service, efficiency and the great work they do!
Thank you for your fantastic review, Ali! We're thrilled to hear that Nicole and Sammy made such a positive impression with their customer service and efficiency. Your support means a lot to us!
I would recommend this place to anyone that needs to get their front windshield fixed. Service was outstanding.Ask for Nicole she was great.
Thank you for your wonderful recommendation, Jalonemontoya! We're thrilled to hear that you had an outstanding experience with our service, especially with Nicole. Your support means a lot to us!
Great customer service! Very happy with my new shower door. On time and professional.
Thank you, Sandra! We're thrilled to hear that you had a great experience with our customer service and are happy with your new shower door. Your satisfaction is our priority, and we appreciate your kind words!
Super easy, professional and did my glass closet repair with no issues. Highly recommend. Thanks Andy!
Thank you for your wonderful review, Nicole! We're delighted to hear that you had a smooth and professional experience with your glass closet repair. Your recommendation means a lot to us! We look forward to serving you again in the future.
Very timely from estimate to completion. In addition all employees I dealt were very personable, caring & friendly.
Thank you for your wonderful feedback, Paul! We're glad to hear that you found our team friendly and that we delivered timely service from start to finish. Your satisfaction is our priority, and we appreciate your support!
Communication was great via text and in person. I’ve never had a windshield replaced so promptly, and the experience was a pleasure overall
Thank you for your wonderful feedback, Nickolas! We're thrilled to hear that you had a positive experience with our communication and service. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again in the future!
Marco and Casey did an excellent and timely job of removing and hauling away two old large mirrors from our bathroom walls.
Thank you for your wonderful feedback, Steven! We're thrilled to hear that Marco and Casey provided excellent service. Your satisfaction is our priority, and we appreciate your support!
I had a great experience getting my window replaced. Byron did an efficient job.
Thank you for your wonderful review, Roshunda! We're glad to hear that you had a great experience and that Byron did an efficient job with your window replacement. Your satisfaction is our priority, and we hope to serve you again in the future!
Great customer service
Nicole & the other young lady were very knowledgeable, & helpful.
I was very happy with results.
I will recommend your business.
Thank you.
Thank you for your kind words, Joey! We're thrilled to hear that you had a positive experience with Nicole and our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
I couldn't be more pleased with Glass Dr of Murrieta. The technicians who replaced 2 fairly large windows and the office staff were wonderful. Also, I did some price research and their prices were very reasonable. I will be using Glass Dr …
read moreThank you for your wonderful feedback, Vic! We're thrilled to hear that you had such a positive experience with our technicians and staff. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Great experience with Glass Doctor. Nicole did an excellent job. Very friendly and quick service. Will highly recommend to family and friends. Thank you! Angela D.
Thank you for the wonderful review, Angela! We're thrilled to hear about your great experience and that Nicole provided excellent service. Your recommendation to family and friends means a lot to us. We look forward to serving you again!
Andy came out promptly and gave me an estimate. Kyle and Casey were professional and courteous. They replaced a big window in my bedroom. Very satisfied
Thank you, Maureen, for sharing your experience with us! We are thrilled that our team was able to provide professional and prompt service with your glass replacement. We truly appreciate your business and your review.
-The Team at Glass Doctor of Murrieta
Nicole took care of my chipped windshield immediately I walked in. The repair was done with care and efficiency. I can’t even see anymore where the chip was . Thank you
Thank you for your wonderful feedback, Rhona! We're thrilled to know that Nicole provided prompt and efficient service for your windshield repair. Your satisfaction is our top priority, and we appreciate you sharing your experience!
Very helpful sorting out the windshield replacement on our 2008 Winnebago View. Fst and efficient. Friendly staff too!
Thank you for your wonderful review, Tonya! We're glad to hear that we could help with the windshield replacement and that you had a positive experience with our staff. Your satisfaction means a lot to us!
I’m so thankful and happy that I found Glass Doctor they are very professional and always on time thank you for a great job. Martha Biehn
Thank you for your wonderful review, Martha! We're thrilled to hear that you had a positive experience with us. Your appreciation for our professionalism and punctuality means a lot. We look forward to serving you again in the future!
Absolutely fantastic service from start to finish. I got an estimate to replace a broken dual pane window in my kitchen from them and Home Depot. Home Depot will literally 5x more expensive and the guy who came out to give the estimate with…
read moreThank you for your wonderful review, Nolan! We're thrilled to hear that you had a fantastic experience with our service and installation. Your recommendation means a lot to us, and we look forward to helping you with any future glass repair needs!
Very clean job! Professional and very helpful. Went out of his way to put furniture back in place after window replacement. Cleaned the window and worksite. Very pleased!
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our work. Replacing a broken dual-pane and addressing a failed seal on a dual-pane window can be challenging, but our team takes pride in making sure every job is done right. It’s great to know that our technician’s extra care, from ensuring a clean jobsite to moving your furniture back, made a positive impression. If you ever need assistance in the future, we're here to help!
I've used the Glass Doctor several times over the years and have had nothing but positive results. Nice folks, punctual, fair, and competent.
Thank you for your continued support, Bryce! We're thrilled to hear that you've consistently had positive experiences with us. Your kind words about our team and service mean a lot. We look forward to assisting you again in the future!
Samantha was very personable & kind on the phone. Our conversation left me with so much confidence that I didn’t even have to bother shopping around. The price was very fair and they made the rock chip disappear! I can’t believe it’s …
read moreThank you for your wonderful review, Michael! We're thrilled to hear about your positive experience with Samantha and that you found our service both effective and affordable. It means a lot to us to have your trust and support, and we look forward to helping you and your Teslas in the future! Your referral to friends and family is greatly appreciated!
Great experience very professional. I would recommend this place To anyon each glass, repair orepair or something created.
Thank you for your wonderful review, Joni! We're thrilled to hear you had a great experience with us and appreciate your recommendation. Your support means a lot to our team!
Very efficient company received my product in a very timely manner actually before I even expected it Superior quality, material used, and people are exceptional
Thank you for your wonderful review, Cinde! We're delighted to hear that you received your product promptly and were impressed with the quality. Your kind words about our team mean a lot to us. We look forward to serving you again in the future!
From the Intake call through the Installation, I received excellent service. The administrative staff and the technician were very professional. Casey the install technician cleaned up the glass on my roof and he installed my new glass …
read moreThank you for your wonderful review, Dr. Gray! We're thrilled to hear that you received excellent service from our team throughout the process. Casey and the entire staff take great pride in their work, and your satisfaction is our priority. We look forward to serving you again in the future!
I always to go Glass Doctor for my repairs. They are truly a professional business from start to finish. Casey came out and did a wonderful job. He clearly was very experienced and repaired our window glass quickly and efficiently. Thank …
read moreThank you for your kind words, Mo! We’re thrilled to hear that you consistently choose us for your repairs. Casey will be delighted to know that you appreciated his work. Your satisfaction is our priority, and we look forward to serving you again in the future!
Marco and Casey were very prompt and professional. Installed a new sliding glass door. I would highly recommend this company.
Thank you so much Cindy for your positive feedback, and for your recommendation! We pride ourselves on our professional staff like Marco and Casey, and we're glad they were able to make a positive impact on your experience.
Samantha helped me over phone and quoted me a price for a windshield. I was shopping around here and their quote was a little more not going to lie. They had a 1 year warranty though with their product so it was an easy choice. less than $…
read moreThank you for your review, Efrain! We're so pleased that Samantha was able to assist you and that you could find value in our warranty. Your feedback on our customer service and professionalism is truly appreciated. We look forward to serving you in the future!
The total process was smooth, quick and perfect. The owner gave me all of the information I needed to make the best decision and the price was competitive and reasonable. Casey, the installer, was professional, knowledgeable, quick and …
read moreThank you for your kind words, Douglas! We're thrilled to know you had a great experience with our team and found our prices competitive. Your recommendation means a lot to us. If you need our services again, we're here for you.
Byron and Casey installed our windows. I give them 5 stars. They did a good job. Courteous and kind all the way.
We're so glad to hear that you had a positive experience with our team members Byron and Casey, Scott! We'll pass along your compliments to them. We are grateful for your kind words and your 5-star review! Thank you so much.
I came home to a shattered stationary sliding glass door shattered to pieces, that our lawn people did but denied it. I called around and was quoted a very high price to fix it. I called Glass Doctor and spoke to Shirley, she was very …
read moreThank you for sharing your experience, Sandy! I'm glad to hear that Shirley and Byron were able to assist you and leave a positive impact. We strive to provide excellent service to our customers at a good value. We appreciate your recommendations and look forward to helping you and your friends in the future. Thank you!
Everyone was very professional and took my matter seriously by giving me super fast service way ahead of the time they originally thought would be done. They also take care of military veterans in f you let them know. Sami, Shirley and Kyle…
read moreI highly recommend Glass Doctor of Murrieta for any glass replacements. Most recently I have utilized their service to replace one double pane window, the service were fantastic. The front office ladies were very knowledgeable and helpful…
read moreThank you for your positive feedback and recommendation, Jason! We are thrilled to hear that you had a fantastic experience with our service, from the front office to the final turnaround. We're glad we could provide you with a high-quality, affordable window replacement in a timely manner. Looking forward to serving you again in the future!
They were very thorough and efficient! The work was really nice and quick. I would highly recommend Glass Doctor of Murrieta.
Thank you for your praise and kind comments about our efficiency, Keyana! We're so happy to hear you'd recommend us. We assure to bring you the same quality service in the future.
Excellent service from the installer to the customer service people answering the phones. Also the cost was very reasonable. I would definitely use the again!!!!!
Thank you, Lee, for your positive review! We're thrilled to hear about your great experience with our team and our service pricing. We're delighted that you'd consider using our services again and we'd be happy to assist you anytime.
Casey and Marco arrived on time. They were both curtious and professional.
I will continue to keep The Glass Doctors in my arsenal of preferred businesses.
Thank you so much for the positive review, Mr. Kreiser! We're happy to hear about your great experience with Casey and Marco. We look forward to continuing to provide you with top-notch service.
I had been waiting a few years to replace the terrarium windows in my kitchen. They had become very dingy, especially the ones on top, some of the dual panes had broken and the panes were foggy, and they were letting a lot of heat into the …
read moreWe appreciate your positive feedback, Lisa! We're delighted to hear you're satisfied with the replacement of your terrarium windows. We take pride in our ability to handle all aspects of our projects. Thank you for your recognition and kind words for Marco, they'll be passed along.
a few bumps along the way, but the result was a perfect fix and an overall good experience. their office staff had great communication and the two guys that came to the house were very nice and professional.
Thank you so much for your positive review, Bud! We apologise for any bumps along the way but it's great to hear that overall, you had a good experience with us. We appreciate you taking the time to recognize our office staff and service professionals. We hope to have the opportunity to serve you again.
Efficient, flexible and easy scheduling, super friendly, fair price! Will definitely call Glass Doctor Murrieta next time we need glass services!
Thank you for your feedback, Amy! We appreciate your positive words about our efficiency, flexible scheduling, friendliness and affordability. We look forward to serving you again in the future!
Great service. From Shirley in the office to the field tech Casey, they made the process super easy.
Thank you for your valuable feedback, Erich. We're delighted to hear that you found our service easy to use and that our team, including Shirley and Casey, were able to assist you. We always strive for our customer's satisfaction and your comments go a long way towards maintaining our high standards.
Glass Doctors delivered more than I expected. Installer was professional kept me informed throughout the installation and cleanup before they left our home. Extremely thankful I found them.
We're glad to have surpassed your expectations, Steve! Ensuring a professional and clean setup is a priority for us. Thanks a lot for your appreciation and we look forward to serving you in the future!
Glass Doctor is a GREAT place to get your glass work done. There was a very large and long crack on the driver's side windshield of my vehicle. So, had the windshield replaced and the sensor re-calibrated all in the same day and it only …
read moreThank you so much for your detailed review and the 5-star rating! We're delighted to hear about your positive experience with our team, especially Nicole, and our services. It's rewarding to know that we delivered a great glass service experience. Your recommendation means a lot to us and we look forward to assisting you again in the future!
Just had our shower glass put in and while we haven't used the shower yet it looks absolutely fabulous. Will definitely consider using the Glass Doctor for future glass needs.
We're thrilled to hear your satisfaction with our work, Mike! It's great to know that you're considering us for your future glass needs. We look forward to providing you with more top-quality service. Thank you!
I won't bore you with the details since this company's previous positive reviews accurately tell the story. Great people, great service, great windows, great price. Thank you Shirley for taking a chance on a guy from the northern most …
read moreThank you for the terrific 5-star review, Terry! We're pleased to know that you're satisfied with our people, services, and pricing. Your positive experience brings us great joy, and we're happy to have been of service. We look forward to helping you again in the future.
I was so pleased with the customer service. I left messages for 3 window repair companies and Glass Doctor [of Murrieta] was the only one to return my call on Monday. They also followed up regularly, the technician called and texted and I received a follow up email and copy of my invoice. So impressed with the service!
- Drew I.
After two very disappointing encounters with Angie's List suggestions, I was lucky enough to find The Glass Doctor in Murrieta. I live in Fallbrook, which was "too far" to travel for both of Angie's list contacts. But after explaining my situation to the GREAT staff at the Glass Dr., Mark, the owner, came out the next day, took a look, completely explained the “uniqueness” of my window situation and what it might entail. Mark was humble enough to admit that this might not be an easy fix as I had hoped, and I really appreciated his honesty. Dalton and Andy (the WONDERFUL installers) came out this a.m., took a look, called Mark just to explain what they were going to try to do, and then got to work with their innovative plan. Success!!!! What clever and experienced guys! The two estimates I received from the Angie’s list local service estimates were TWICE the amount of the Glass Doctor. This company had it all! Exceptional service, competitive pricing, and a fantastic staff across the board. I haven’t been this pleased with a company in years!
- Jan F.
Barry came out to my home to fix my sliding door. Not only did you guys come out right away you have great prices! What meant the most to me with your visit was your trustworthy employee. Barry was friendly and made me feel comfortable. I am a stay at home mom and my husband is deployed so it is always scary having someone come out. I felt safe inviting Barry into my home. He has great customer service skills. Thank you very much!
- Daniel C.
Prompt, professional and courteous. Our new shower looks fantastic, Andy & Scott did great work. Glass Dr [of Murrieta] took away my old, broken enclosure and all that entailed. Thanks for arriving when promised, being careful in my home, and completing the project when promised.
- Lucille K.
By far the Best in Home Service Ive ever had, The office was friendly and down to earth, no B.S., straight to the point, their technician Andy came out to my home, was very knowledgeable, and measured my custom frame less neo angle heavy glass shower, he took his time, and was very detailed and accurate with his measurements. I received quotes from two other local shops and pricing was very competitive!! But in the end, the professionalism of Andy and Mark in the Office is what sold me on the Glass Doctor [of Murrieta]. What a great experience ive had so far, now I just cant wait to get it installed this week, I will repost after the job is done with an update on my challenging shower enclosure!
- Joe
I can say in all honesty that the Glass Doctor in Murrieta is without a doubt the finest Glass & Mirror shop in the Temecula Valley. Having personally gotten to know owners Laurel & Mark Miller, I can tell you that they are outstanding people and leaders in our business community. Laurel is extremely active serving as the Ambassador's Chair for the Murrieta Chamber of Commerce and is a member of the Professional Womens Roundtable.
The end result of this is a business model that is second to none, their customer service, ability to get the job done correctly and in a timely manner, and attention to detail are unparalleled in Southern California.
I highly recommend the Glass Doctor, call Shanda, she is incredibly pleasant and always ready to help!
This is the honest truth.
- A Google User
Fast and friendly service. Great price. Doesn't get much better than that!
- A Google User
I had Glassdoctor [of Murrieta] replace my windshield for my 1990 Camry and They did an excellent job. They let me know all about windshields in regards their contribution to safety. They are very knowlegeable! I would recommend them to anybody!
- A Google User
I had to have both my windshield and rear passenger window replaced. The Glass Doctor [of Murrieta] came out same day, and was professional, quick and affordable! I would recommend the to everyone I know and they are my first call for any glass needs!!!
- A Google User
I cracked my windshield driving in from TX - they jumped all over it and did a fantatsic job!!! These folks have earned my glass business as long as I am in So Cal. It's nice to see that customer service still means something....... Thanks to Mark and Laurel!
- A Google User