Click to

Northwest Florida

G12 Windshield Guarantee

Glass Doctor G12 Guarantee logo for auto glassA chipped windshield poses a safety hazard. Not only does it obscure your vision while you are driving, but it also puts your windshield at risk of breaking completely. Fortunately, if your windshield gets chipped in Niceville, Glass Doctor® of Northwest Florida will take care of the problem. Whether you need chipped windshield repair or a full windshield replacement, we will not only make sure that your windshield is structurally sound, but we will stop windshield damage from spreading.

All of our work is backed by our G12® Road Hazard Guarantee, so if your windshield is cracked, chipped or broken within 12 months of the initial replacement, we will take care of it. This one-time only guarantee covers the full cost of the windshield, but does not cover labor, kit, molding or clips. In the event that you do need to use your warranty, you will still be covered for the remainder of the 12-month period. Whether we are taking care of your windshield under a warranty or providing you with a new service, we will always determine whether or not a chipped windshield repair is possible before we execute a total windshield replacement. Windshield repair is less expensive, takes less time and is more environmentally friendly.

Additional Windshield Protection Opportunities

In addition to the basic windshield guarantee, Glass Doctor of Northwest Florida in Niceville also provides the following protection solutions:

  • The G12 Future Installation Package: This additional windshield service protection extends the standard G12 Road Hazard Guarantee to include the cost of installation. All other benefits of the standard guarantee apply to the G12 Future Installation Package.
  • The Clear Choice™ Windshield Treatment: One of our glass experts can apply the Clear Choice windshield treatment upon request. This unique solution creates an additional layer on top of the windshield's glass to keep out dirt, oil, water and other contaminants. This makes your windshield easier to clean and more durable. For better clarity on a rainy day, we can also install new wiper blades.

Warranty Guidelines

All protection plans offered by Glass Doctor of Northwest Florida in Niceville are for a term of 12 months. All claims must be reported and serviced before the expiration date of the guarantee at the original installation center.

Warranty coverage is limited to normal road hazards, and windshield service must be completed at a physical Glass Doctor location.


Warranty coverage does not apply under the following circumstances:

  • Collision
  • Intentional acts/vandalism
  • Fraud
  • Acts of God

The following types of vehicles also have certain exclusions:

  • Buses
  • Class A motor coaches
  • Class seven or eight heavy duty trucks

Some exclusions may apply.