Customer Testimonials | Glass Doctor of North Winnipeg

Customer Testimonials


From 260 reviews
womi fanhbulleh
womi fanhbulleh

Friendly staff , amazing job ,The price is Right .,prompt response.will definitely recommend ❤️ THANK YOU!!!

Response from business owner

Thank you Womi for your wonderful review! We are so happy that all went well with the new sealed unit we installed for you today. We look forward to helping you with your glass needs in the future should you need us. :)

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Edward Balaquit
Edward Balaquit

Very helpful and accommodating with our time. Would definitely recommend to anyone having any glass repair needs.

Response from business owner

Thank you Edward for your 5-star review. We're happy that we were able to accommodate the day/time of your sealed unit installation that best fit your schedule. We look forward to assisting you again in the future for any of your glass needs.

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Stephen Burton
Stephen Burton

I didn't get a reply to the email I sent them through their website, but when I went in person the service was great and faster then promised. Staff were friendly and knowledgeable.

Response from business owner

Thank you Stephen for your wonderful review. I apologize we didn't reply to your email you sent through our website as it seems we didn't receive it. However, we are very happy to hear that you had a positive experience in person in our glass shop. We look forward to helping you in the future with your glass needs.

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Ami Bakerman
Ami Bakerman

Estimate appointment was great.

Scheduling will the office was great.

Installation crew was lacking professionalism. Had excuses as to why the finishing work was poor. They did comeback to do it better.

Response from business owner

Thank you for your honest review of our work replacing your broken glass and window hardware. I have talked with the crew and we will strive to up our game in the future to ensure our performance meets or exceeds the expectations.

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Elizabeth Castelli-Harms
Elizabeth Castelli-Harms

Our patio doors were frozen shut. We went to the Glass Doctor and spoke with Matthew. He asked us some questions, spent time with us and diagnosed our problem. He gave us a simple, free solution that works well! I was very impressed with …

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412 Marion
412 Marion

Glass Doctor of North Wpg is very responsive to the needs of their customers. Service by Geremy Penner was first rate and very knowledgeable . MATHEW AND KATHY PENNER WILL BE MY Commercial Glass replacement Specialist going forward .

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Jordan Prest
Jordan Prest

I've used Glass Doctor for a few years now. Had them out to replace a larger living room window a couple years back – the window seal cracked on it and they came back to replace it with zero hesitations. Customer service is always top notch…

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Response from business owner

As always it is our pleasure to serve, we look at situations like this where there is warranty service needed as an opportunity to prove ourselves rather than an inconvenience. Thanks again for your positive review and do not hesitate to call if there are any more issues.

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Marcel Degagne
Marcel Degagne

Great workmanship and excellent quality and service.

Response from business owner

Thank you Gayle & Marcel for your awesome review, It was a pleasure to serve you and thank you for being patient with us to complete your project. I will keep a picture of what we did for you in my favorites album to show others who may need a similar solution.

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Perry Curtis
Perry Curtis

I was very pleased with the service I received from Glass Doctor, they were prompt, courteous, professional, communicated clearly and in a timely manner.

Response from business owner

Thank you for your kind words, your windows are older but still very serviceable so do not hesitate to call with any issues you may have as I am confident we can find your solution.

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Josue Sanchez
Josue Sanchez

Super fast and friendly

Response from business owner

Thank you Josue for your feedback. We're happy that the mirrors worked out so nicely in your cabinet. We look forward to helping you again in the future should you need us.

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Rose De Guzman
Rose De Guzman

Friendly staff and great services

Response from business owner

Thank you Rose for your awesome 5-star review. We're happy that everything worked out nicely with the install of your sealed units and PVC window. We look forward to helping you again should you need our services.

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Sixto P
Sixto P

Excellent customer service and good quality products at a reasonable price. Hidden gem of the community.

Response from business owner

Thank you for your positive review! We all try to do our best to serve our customers in every way. We look forward to helping you again in the future with your glass needs should you require our services.

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Marianne Babych
Marianne Babych

What an amazing company….so friendly and super helpful…great experience with everyone I dealt with and highly recommend them…least expensive company I found and they came out right away and fixed my window for me

Thanks you

Response from business owner

Thank you Marianne for you wonderful 5-star review! We're glad that we were able to help you with your window glass replacement and look forward to helping you again in the future should you need us.

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Bob H
Bob H

Great service and excellent workmanship. Will definitely use them again!

Response from business owner

Thanks Bob for your 5-star review! We're happy that your sealed unit replacements worked out so nicely. We look forward to working with you again for any other glass or window needs.

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Bob Allebone
Bob Allebone

The installer and assistant arrived promptly at the appointment time. He was very friendly and knowledgeable and new immediately how my old Pella wooden window had been constructed. The broken pane of glass had to be removed from the …

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Pam & Bryan Mansky
Pam & Bryan Mansky

Excellent customer service, corrected a minor issue very quickly. Would definitely use them again.

Response from business owner

Thank you Marlene for your wonderful review. We value your feedback and look forward to working with you again in the future should you require our services.

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Terry Toews
Terry Toews

Very happy with the service and product.

Response from business owner

Thank you Terry for your 5-star review and for your continued business with us. We appreciate your feedback.

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Cam Rowland
Cam Rowland

great people and great service!

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J Gerstenhofer
J Gerstenhofer

They were very helpful. I described my situation, and they called me back explaining what needs to be done to fix it, provided a quote, and time line when they would show up. They showed up on time, and had the window lock fixed in a very …

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Gillian Worsfold-Popik
Gillian Worsfold-Popik

Excellent experience from the first phone call to the finished product. If you are looking for a window repair done right then these are your guys!

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G H
G H

Excellent work and solutions to resolve the problems we had. We have dealt with these people for almost 20 Years and they are an excellent family business to work with. Thanks Matt and Jeremy and Kathy.

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Shannon McLeod
Shannon McLeod

Glass Doctor did an incredible job on our windows! Very friendly, professional service and our windows turned out even better than we had anticipated. We have had them do work in our home before and have always been very pleased. Would …

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Barb S
Barb S

Great service. On time. Delivered as promised. Excellent customer service as well.

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ron Z
ron Z

Hi I just want to say what a relief it was to finally get a hold of great window company like Glass Doctor! I am a caretaker of a 5 story property and needed new glass for a window sash and they were able to take in the job no matter how …

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Brian Peters
Brian Peters

Quick response and service. Very reasonable price. Work was well done and high quality. They didn’t try to sell me something I didn’t need. Friendly. Took shoes off before coming into the house. Cleaned up after themselves. Highly …

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Monica Doyle
Monica Doyle

Super quick, helpful and professional!

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Claudio Campanella
Claudio Campanella

Awesome company to deal with,keep up the great work!

Response from business owner

Thanks Claudio for your great review and feedback. It is always a pleasure doing business with you.

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Gerardo Landaverde
Gerardo Landaverde

Family owned business. Punctual & precise service. It was a pleasure to get our windows replaced by you. We will definitely return should we need any other service required regarding windows/glass.

Response from business owner

Thank you Gerard for your review. We appreciate your feedback. We look forward to helping you out again in future.

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Rindalah H.
Rindalah H.

Jeremy and Mathius did a fabulous job, came with the correct part (1 visit only) and repaired 2 windows on the spot. Friendly and professional service. Thank you Matthew for accommodating us on such short notice right after the long weekend…

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Response from business owner

Thanks Reno for your awesome feedback! We're happy we were able to help you out so quickly.

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Edward Zwingerman
Edward Zwingerman

Professional, timely, good work

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Tracy Ball
Tracy Ball

Had a problem at our community centre with our front doors not closing properly. Contacted these guys and they were out right away. Not only did they repair the doors, they also explained what was happening and how to short term and long …

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Michelle Beaudin
Michelle Beaudin

Needed emergency glass

This company performed and delivered asap

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Increase Fitness
Increase Fitness

Dealing with Matthew was amazing! We bought $9000 worth of mirrors for a new gym and made it happen in a very short period of time. The glass doctor will be my go to from now on.

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Len Offrowich
Len Offrowich

Simply so fantastic at attending to my broken window and being on time with everything!!! Why aren’t more companies like this? Thank you many times over.

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marvin marvinalberto85@hotmail.com
marvin marvinalberto85@hotmail.com

We happy with our new window fix, it makes such a big difference. Good company I recommend. Reliable and responsible. Very good experience. Thank you!

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rick carpick
rick carpick

Dealing with Mathew and Jeremy at Glass Doctor was a total pleasure, Mathew showed up 20 minutes after I called and offered to tape up the broken window to prevent further shattering. Jeremy and his helper called and were able to start work…

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B Kool
B Kool

Fast and professional, Pleasure to do business with.

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Tracy
Tracy

We received quick responses and installation of a new door, thank you so much greatly appreciate everything, dealing with the break in was enough, and you being able to help us out so quickly was wonderful. Customer for life

Response from business owner

Thank you Tracy for your feedback. We are happy that we were able to help you out. Let us know if there is anything else, we're always glad to help.

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M Blande
M Blande

Fast accurate service.

Friendly staff.

Response from business owner

Thank you for your feedback. We are happy that you had a positive experience with us. We look forward to helping you in the future should you need us.

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Kevin Ketchen
Kevin Ketchen

Friendly, professional and very accommodating.

Response from business owner

Thanks Kevin for your review. We look forward to assisting you in the future should you need us.

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Lorraine Molteni
Lorraine Molteni

had a shattered window at work and called glass doctor. they fixed up same day! wonderful friendly fast service! will highly recommend

Response from business owner

Thanks Lorraine for your wonderful review. We were very happy that we could help you out so quickly and efficiently.

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Claude Gagnon
Claude Gagnon

Fast, friendly, 2 living room screens, one kitchen, one bedroom, thanks!!

Response from business owner

We appreciate your excellent review Claude. Thank you!

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Marek Pawlik
Marek Pawlik

Excellent communication and professional workmanship. Highly recommend and will use again.

Response from business owner

Thanks Marek for your review. We appreciate your business.

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Jay wpg
Jay wpg

Always excellent service from Matt, Kathy and the team there. I’ve done business with them for 15 years and hopefully another 15 more. Thanks again – Jamie

Response from business owner

Thanks Jamie for your wonderful review. We are always happy when our new and repeat customers are satisfied with our services.

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Mark Cox
Mark Cox

From the initial quote to the completed installation it was a pleasure to work with the Glass Doctor team. Installers were polite, courteous and did a clean, professional job.

Response from business owner

Thanks for the great review Mark. We look forward to helping you again in the future should you need us.

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Ivan S
Ivan S

Great job. I'm satisfied

Response from business owner

Thanks Ivan!

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Fred Mercury
Fred Mercury

Called them on Wednesday, new window installed on Thursday.

Response from business owner

Thanks for the wonderful review Fred.

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Carley Petkau
Carley Petkau

Great service! One of our windows was completely shattered and they had it fixed within 24 hours!

Response from business owner

Thanks Carley for your review. Let us know if we can help you again in the future should you need us.

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Cole L
Cole L

Great place, quick service, and they went above and beyond for the repairs! Thank you!

Response from business owner

Thanks Cole!

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Richard Dunning
Richard Dunning

Great staff, very friendly and helpful. Highly recommend!!

Response from business owner

Thanks Richard! Glad we met your expectations. We look forward to assisting you again in the future should you need us.

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ROBERT DUFAULT
ROBERT DUFAULT

Quick turn around

Response from business owner

Thanks Robert for taking the time to give us a review and for your feedback. We appreciate hearing from our customers.

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Patrick
Patrick

Very knowledgeable people and great service

Response from business owner

Thanks Pat for taking the time to provide us with this amazing review and feedback. We really appreciate it! We look forward to assisting you again in the future should you need.

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Mike Irv
Mike Irv

This company is fantastic! I brought them a frosted glass 78"×15" kitchen cabinet as which was shattered. They not only ordered in a peice of glass, they installed it like it was better than new! The owner explained thoroughly the …

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Response from business owner

Thank you very much Mike for giving us a 5-star review and for your AWESOME feedback! We are so happy that we were able to meet your expectations and beyond! Thank you for your business and we look forward to helping you in the future should you need.

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Brent Johnson
Brent Johnson

Came to my house and replaced the broken handle and rollers on my old sliding patio door, adjusted it, and it works like new! Thank you very much!

Response from business owner

Thanks Brent for your 5-star review. We appreciate your business and look forward to assisting you in the future should you need us.

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bilda bon
bilda bon

Fast friendly service, best price by far compared with 3 other quotes.

Response from business owner

Thank you for your 5-star review. We appreciate your feedback and business.

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Jason Sargent
Jason Sargent

Highly Recommend this family to do business with!

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Grant M
Grant M

My window replacement was handled perfectly!

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Gabriel
Gabriel

Very good and reliable company

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Secureall Inc. (Property Protection)
Secureall Inc. (Property Protection)

Excellent Installers

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Terry Toews
Terry Toews

Very impressed and nothing beats dealing with a locally-owned family business!

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Dylan Keenas
Dylan Keenas

The whole team at Glass Doctor is incredible.

They're personable, quick to respond and get the job done right.

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Fourfront Properties
Fourfront Properties

Very easy to deal with! They have great customer service. I dealt with Kathy and Matt, I would highly recommend the Glass Doctor to anyone who needs their services. This is my 3rd time using them and it won’t be the last time we use their…

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Response from business owner

Thanks Chris for your awesome review! We appreciate hearing from our happy clients and look forward to working with you again in the future.

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Sherry Allard
Sherry Allard

Quick and easy! Pleasant and did not give 100% because nothing is perfect.

Response from business owner

Thanks Sherry for your review. We appreciate your feedback.

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Wellington Crescent
Wellington Crescent

This is the second time we've dealt with Glass Doctor, and we've been extremely satisfied both times. We are happy to recommend them to friends and neighbours.

Response from business owner

Thank you very much for your review. We are happy to hear about your positive experience with our business/services and hope to work with you and/or your friends and neighbours in the future should you need.

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Deb Fraser
Deb Fraser

Excellent communication and customer service. Friendly, on-time service

Response from business owner

Thanks Deb for your kind review. We are always happy to hear when our clients have an enjoyable experience with us. We truly do appreciate your business.

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J D
J D

As always, exceptional customer service! Really a pleasure to deal with, very reasonably priced and excellent work. I'm a returning customer and highly recommend them!

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Walter Fuellbrandt
Walter Fuellbrandt

Good efficient service.

Response from business owner

Thank you Walter for your great review. We appreciate your business and look forward to serving you again in the future if you need.

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Todd Srogen
Todd Srogen

Had new windows for the front of my house through a North End Community Renewal Corporation grant program installed by Kamrose. Very pleased with the result. Sometimes Contractors don't want to deal with homeowners on Grant Programs. Not so…

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mikeadoodles
mikeadoodles

I brought them a shatered window and in less that 5 hours it was replaced and ready for pick up. That's excellent service!

Response from business owner

Thank you mikeadoodles for taking the time to give us a 5-star review. We are so happy you had such a great experience with us! We look forward to helping you again in the future if you need!

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Rafi Mohamed
Rafi Mohamed

Quality work, friendly staff, reasonable pricing especially on time service.

Response from business owner

Thank you Rafi for your 5-star review. We appreciate your business and look forward to helping you in the future with other glass projects you may have.

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Deanna Gosselin
Deanna Gosselin

From the time of placing the order to the time of getting the window installed, was fast! About 1 week. Which was less time than I was expecting. We received a few other quotes and Glass Doctor came under everyone else. Install took very …

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Response from business owner

Thanks Deanna for your 5-star review of our services we provided to you. We appreciate your kind words and are happy that you had such a great experience with us. We look forward to helping you again in the future if you need.

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Darrin Erickson
Darrin Erickson

Kathy and Matthew are fantastic to work with! The craftsmanship is top notch, and they went out of their way to help us. I strongly recommend them.

Response from business owner

Thank you for the kind words, it was and is my pleasure to help you with your specific situation and I hope all goes well in the future.

-Matthew

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Michael Smith
Michael Smith

Excellent windows, great customer service.

Response from business owner

Thanks Michael for taking the time to evaluate our services and for your great review! We really appreciate all our customers!

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Adi Huebert
Adi Huebert

Very professional company. They are very good at what they do. Would definitely recommend.

Response from business owner

Thank you for your review. We strive to provide the best customer experience to all our customers.

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LINDA MCEWEN
LINDA MCEWEN

They were great! Polite, efficient, and even put up with my chatter. And they took their shoes off without me asking. And at a reasonable price.

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Ishwar Kumar
Ishwar Kumar

Great place. Matthew is a very experienced and nice guy to work with. Got 2 projects done with him. Totally recommend him.

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Victoria Marckx
Victoria Marckx

Matthew and Kathy make a fantastic team! We've used Glass Doctor for many years now and their customer service is second to none! They are incredible! Cannot recommend more highly!

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Dwayne Yasinsky
Dwayne Yasinsky

Turned from same day to next day but all the glass was cut to the exact size asked for.... great work!!!

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keith stone
keith stone

Excellent service and workmanship. Great price.

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BlackJack Edition
BlackJack Edition

Awsome glass shop!

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Barry Armstrong
Barry Armstrong

WoW! Had two broken windows to replace glass. Quickly sized and cut glass while I waited. Reasonably priced. Thanks

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Jacquie Joss
Jacquie Joss

I liked that the installer listened to any concerns that I had and was very accommodating. The price for the project was reasonable. All persons involved were professional. I would recommend this family run company.

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Brandon Lee
Brandon Lee

Great company, great people and highly recommended.

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Robert Meredith Johnson
Robert Meredith Johnson

Wonderful service!

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Adolf Neufeld
Adolf Neufeld

Very professional, courteous, pleasant, and on time.

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rene cyr
rene cyr

Great company to work with. They did an amazing job.

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Nick Schroeder
Nick Schroeder

Responsive, friendly service and communication. Install was quick and done properly without issue. Cost was not a factor for me as it was covered through my home insurance.

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Jon Hamm
Jon Hamm

Good friendly service at a fair price!

Response from business owner

Thanks Jon for your kind review! We appreciate your business.

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Laurie Magorel
Laurie Magorel

We recently had two windows installed by the fine family of folks at The Glass Doctor. Due to supply issues we waited three plus months for the install. It was well worth the wait. The cost was fair. The job was well done.

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Haunted Salmon
Haunted Salmon

I am restoring a vintage trailer and wanted to repair a broken front window. This was complicated by my having a disability that needed accommodation. Glass Doctor worked with me to ensure a safe product and delivered it due to my inability…

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Thomas Miller
Thomas Miller

This family business is very efficient and helpful. Within three days of my call my home window was replaced for a good price. They are faster than most other companies despite being a small business, and they are very friendly.

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Nina
Nina

I called to have a window repaired and Matthew walked me through how to fix it on my own! Saved me a house call! I know where to go when I need new windows! Thanks to Matthew!!

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Kam Dhiman
Kam Dhiman

Pleasant people to deal with and very good pricing. They deliver when promised.

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Brian Ross
Brian Ross

Matt and his team are fantastic to deal with and their ethics are second to none. They are very dedicated to keeping the customer happy, and doing the job right the first time.

Highly recommend this company for all our projects and will …

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Anna Berard
Anna Berard

Just had the glass on my front window replaced By Jeremy and I do not remember his partners name and there were very professional and friendly. Jeremy had to do some adjusting to get the window in but the price of the install didn't change…

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Sophie Gaska
Sophie Gaska

We have been replacing the windows and doors over the past few years and found the quality of the windows to be exceptional and the installation and maintenance have been so great. Thank you Kamrose.

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Rich P
Rich P

Great people , excellent service !!!

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Jeff Dixon
Jeff Dixon

Great service, reliable and on time. Recommend to anyone who needs glass work done

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Michael Perl
Michael Perl

Friendly and Professional

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Kelsey Wiebe
Kelsey Wiebe

Great service, friendly people! From the online quote to the scheduling of the job, I'm happy. had 4 mirrors for my new home gym that required install, one of which was supplied by Glass Doctor. The price was very reasonable and I felt …

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