Columbus, OH Customer Testimonials | Glass Doctor of Columbus, OH

Customer Testimonials

From 1197 reviews
Matt Winger
Matt Winger

We had moisture between our glass panes. Replacing the glass is much more cost effective than replacing the whole window. Brett from the Glass Doctor came out to measure the window and then came back to make sure they were installed …

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Response from business owner

Thank you for your positive feedback! We’re glad to hear that Brett provided excellent service in replacing your glass panes. It's great to know that you found our solution cost-effective and satisfactory. If you need any further assistance or have more projects in the future, don’t hesitate to reach out. We appreciate your support!

via Google
Jarod Bach
Jarod Bach

Brett was great! Quick and easy!!

Response from business owner

Thank you for the great feedback, Jarod! We're glad to hear that Brett provided you with quick and easy service. We appreciate your support!

via Google
Judy Fisher
Judy Fisher

Kevin did a great job replacing my window. Was on time and let me know ahead of time that he was on his way. No problems.

Response from business owner

Thank you for your kind words, Judy! We're thrilled to hear that Kevin provided excellent service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your feedback!

via Google
susan mason
susan mason

Brett did an awesome job replacing 4 windows for us. Very professional – timely – and the new windows look great. Thanks for a job very well done, Brett!

Response from business owner

Thank you for your kind words, Susan! We're thrilled to hear that Brett provided you with excellent service and that you're happy with the new windows. Your satisfaction is our priority, and we appreciate your feedback!

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Kevin Jett
Kevin Jett

I called the Glass Doctor for window and screens replacement. The technicians Brett and Kevin came to my home and did an excellent job installing. They were very knowledgeable, efficient and stood by their work. I recommend this company and…

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Response from business owner

Thank you for your wonderful review, Kevin! We’re thrilled to hear that Brett and Kevin provided you with excellent service during your window and screen replacement. Your recommendation means a lot to us! We look forward to serving you again in the future.

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Robert Johnson
Robert Johnson

Great job replacing my broken seal windows

Response from business owner

Thank you for your positive feedback, Robert! We're glad to hear you were satisfied with the replacement of your broken seal windows. Your support means a lot to us!

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B B
B B

Highly recommend.

Response from business owner

Thank you for your high recommendation! We truly appreciate your support and look forward to serving you again.

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Hillary Davis
Hillary Davis

Scheduling was quick and easy. The price was reasonable. Technician, Hadim came to my home to replace a broken window. He was friendly and efficient and made sure that I was satisfied with what he had done. I would highly recommend Glass …

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Response from business owner

Thank you for your wonderful feedback, Hillary! We're glad to hear that you found the scheduling easy and our technician Hadim provided friendly and efficient service. Your recommendation means a lot to us, and we appreciate your support!

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Diona Calmese
Diona Calmese

They are completely professional and also prompt. I absolutely loved my service and the promptness. Hadim did an awesome job replacing my sons window and did it quickly. Very satisfied with the service and knowledge of Glass Doctor.

Response from business owner

Thank you for your wonderful feedback, Diona! We're thrilled to hear that Hadim provided you with prompt and professional service. Your satisfaction is our top priority, and we appreciate your kind words about our team. We look forward to assisting you again in the future!

via Google
Christine R Castle
Christine R Castle

Scheduling was simple; the company was timely, and all interactions were very professional. 100% recommend.

Response from business owner

Thank you for your wonderful review, Christine! We're thrilled to hear that your experience with scheduling and our team's professionalism met your expectations!!

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Debra A. Fields
Debra A. Fields

Everything was perfect! Thank you so much!!!

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Derrick Thompson
Derrick Thompson

Great service. Tech was on time, professional, friendly and very efficient. The window looks like it has never been touched. Thank you.

via Google
Ted Fraker
Ted Fraker

Professional, timely service, expertly completed

Response from business owner

Thank you for your kind words, Ted! We're thrilled to hear you had a positive experience with our professional and timely service. Your satisfaction is our top priority!

via Google
adannaya nzeogu
adannaya nzeogu

The glass doctor really did right by me!! I recently had a LARGE bird fly into and severely crack my house window. The two men who gave me the estimate to replace it listened to me and explained the whole process. they ended up being the …

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Matthew Murphy
Matthew Murphy

Great service. My service tech was forthright and answered every question. I will recommend and use this company agy

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London Gani
London Gani

Easy, fast, convenient, flexible, and quality work!

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tami lemke
tami lemke

Working with the Glass Dr is pleasant and efficient. They were quick to come to our house and take measurements. They promptly contacted us to schedule the repair when the glass was ready. The repair was completed quickly and efficiently. …

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William
William

Crew was efficient and did a great job. Showed up on time and was very friendly

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Jeffrey A. Norris
Jeffrey A. Norris

I was very pleased by Glass Doctor. They arrived on time, got the window installed, and cleaned up after themselves. The techs were polite and pleasant. This was welcome after a bad experience with a different company.

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Jim Mauler
Jim Mauler

Did great job

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Andrea Illig
Andrea Illig

The installer did a very nice job.

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Heather Kost
Heather Kost

Needed one window glass replaced. Had good communication, quickly finished job & good price compared to other companies

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E Wright
E Wright

Had glass in my picture window replaced. They were prompt, courteous and professional. They done an excellent job at a very reasonable price. I will recommend this company to all my friends and anyone who needs their services.

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Michael Lyon
Michael Lyon

Very informative and the work was very professional.

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Mariah Goad
Mariah Goad

Very professional, fast, cheap & the glass is perfect! Very very happy with my service!

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Ernestine Wallace
Ernestine Wallace

It was okay

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Hailey McGinnis
Hailey McGinnis

Amazing quality did a wonderful job on my window was done in an hour & it’s amazing!!!

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steven evans
steven evans

Long wait to get a window chip done but nice staff

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brock roe
brock roe

Quick service and good work.

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William Brown
William Brown

Great service and price.

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M G
M G

Pick these guys and skip safelite! Thank me later.

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Sam Rasul
Sam Rasul

Great experience

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Edie Raidiger
Edie Raidiger

Efficient

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Mirian Newman
Mirian Newman

Super quick !

Response from business owner

Hi Mirian, glad we could get it done in a timely manner. Thanks for your positive review, we appreciate your business!

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Darren Baldogo
Darren Baldogo

Taylor was great! Windshield was done in less than an hour and a half!

Response from business owner

Hi Darren, thank you for letting us do your windshield. We appreciate your business and your great review :)

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meagan schneller
meagan schneller

Chris and Taylor were so friendly and helpful when getting my back windshield repaired! Great communication!

Response from business owner

Hi Meagan, thanks for the great review! We appreciate your business :)

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Daniel Hassell
Daniel Hassell

Great folks. Friendly and professional. Did in 2 hours what the big glass companies couldn’t. Not mentioning any names GP.

Strongly suggest calling Glass Doctor for any and all glass needs. Sure helped me out of a bind for a lot less money…

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Response from business owner

Love we could save you some money Daniel. Thank you for your business and your great review!

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2GAZ
2GAZ

After I had my window replaced, my wouldn't lock so I call the glass doctor and they took me in and got it all fixed, thanks guys

Response from business owner

Thank you! We appreciate your business

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Stephen Steele
Stephen Steele

Lobby clean, staff friendly Taylor especially!

Response from business owner

Hi Stephen, we love hearing about our friendly staff :). Thank you for your business!

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Daniel Hamman
Daniel Hamman

keep on telling people that Mrs Briana Wilkerson is the best account manager that can help you on your Forex trading. with the help of Mrs Briana life has been so good to me and my family, I did an initial investment of $1000 and I received…

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Toby Johnson
Toby Johnson

Very fast helpful and the best prices!

Response from business owner

Hi Toby, thank you for your business!

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Christina
Christina

Quick and efficient service. Reasonable price. Keep going Glass Doctor! Awesome service delivery

Response from business owner

Hi Christina, thank you for being a great person and your awesome review. We appreciate your business!

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Marquis Reynolds
Marquis Reynolds

They were quick and very respectful!

Response from business owner

We aim to please Marquis. Thank you for your business and your review!

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Mïïnd Yøurr Øwn Büsiinëss
Mïïnd Yøurr Øwn Büsiinëss

Wow! They're doubling profits . I got my withdrawal today from Mrs SOPHIA JAMES fx i invested $1,500 and earn a profit of $18,000 and that's a lot of money , I can't still believe that there's a platform that pays. Everyone should hurry up …

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Kelly Cross
Kelly Cross

Fixed the ding in my windshield quickly. Very friendly as well.

Response from business owner

Hi Kelly, Thanks for letting us fix the ding in your windshield. We appreciate your business and your review!

via Google
Trent Garrett
Trent Garrett

Went above and beyond to make my glass in stall happen when other places would not call and check the warehouse for stock they did the receptionist Traci is a All-Star when it comes to customer service and taking care of business

Response from business owner

Hi Trent, we love hearing about our All-Star staffers and how they go above & beyond for customers. We appreciate your business and your great review!

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Courtney Robinson
Courtney Robinson

Called around 10 am for a quote, cheapest by almost $100 near me as well as able to get me in same day! Awesome service!

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sabina karki
sabina karki

Love the customer service at this place. They do great work in short amount of time!!

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David Denny
David Denny

Taylor was prompt and courteous and displayed a professional attitude during his visit. He replaced my driver side window within 30 minutes. I would recommend the glass doctor to anyone.

Response from business owner

Hi David, glad Taylor was able to fix your driver side window in 30 minutes! Thank you for your recommendation and your business :)

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Chester Locklayer
Chester Locklayer

Was a great experience if I need a window again I will call on them they did what they said in a timely manner an overall great experience would highly recommend

Response from business owner

We love giving our customers a great experience Chester. Thank you for your business and your great recommendation!

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C J
C J

Called them this morning after I found out my back window was shattered and worried I wasn't going to be able to get it fixed until a week or two. But a friend referred me Glass Doctor, I called right away and they fit me in. Guy told me …

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Fence24 Inn
Fence24 Inn

Great 👍

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Lonnie Hollingsworth
Lonnie Hollingsworth

Absolutely all around Great experience they took care of my needs Great deal and fast work With quality double thumbs up definitely recommend

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Joshua Hale
Joshua Hale

Checked in at 1:20pm they had me back on the street by 2:10pm fast, easy and done right! Thank you Glass doctor!

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Charles Millhouse
Charles Millhouse

I was very impressed with the work that was completed I highly recommend using

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Tonda Stone
Tonda Stone

Was very desperate to get my glass fixed called got in same day and they were very professional.

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chefn4u2
chefn4u2

My chip was not deep enough to fill so there was no charge. Great experience! Shoes me the customer really did come first! I highly recommend for their honesty and work I've seen done.

via Google
Valerie Marie Smith
Valerie Marie Smith

Glass Doctor was SUPER helpful and efficient! I had a tree fall and smash my windshield Sunday morning, they got me scheduled to replace it today Tuesday March 8th at 8am they were done by 9:45am. Safelite quoted me a week before I could …

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vince brown
vince brown

This is my second service, talk about professional. Fast, friendly service. I will be bringing my entire fleet here. Thanks a million!

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Mr . Chico Jenkins
Mr . Chico Jenkins

Gave a Military Discount 🪖 and same day service. Love it

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Mary Lynn
Mary Lynn

Glass Doctor was wonderful to work with. The thing I liked best about them was how friendly they were. It made them easy and comfortable to work with during a stressful situation. My windshield cracked on a Sunday, and I had to have it …

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Darrell Cross
Darrell Cross

Super quick nice and new.

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Richard Koja
Richard Koja

Better price and I got in the next day!!! Everywhere else I checked I had to wait 1-2 weeks for an appointment, and nothing is more frustrating after someone smashing your window to steal your stuff, then having to wait and drive around …

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Response from business owner

Hi Richard, thank your for your recommendation and your review. We appreciate your business!

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Deborah Murphy
Deborah Murphy

Everyone was very helpful and professional. Did a great job. I will definitely use again if needed.

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Bobby Griffith
Bobby Griffith

Awesome work quality and friendly staff!

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James Stroup
James Stroup

Professional, fast, affordable. These guys are pros. Would recommend.

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Carrie Turner
Carrie Turner

They were on point, quick, and very polite.

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Buck Albertson
Buck Albertson

Very pleased with the overall job!

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Sam Addison
Sam Addison

Came very quickly and fixed my window in under an hour. Awesome service.

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Crystal Pickens
Crystal Pickens

I had an issue where my rear window shattered on Christmas and had no idea why but after checking a few places shocked at how long it was going to take to get an appointment. My brother told me they took some work vans here to have windows …

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Kim Cooley
Kim Cooley

First off they beat the competitors price. Secondly they did an amazing job with a quick turnaround.

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Cindy Leach
Cindy Leach

Brett, the technician, was very knowledgeable and professional as well as quick. He assessed the problem window and immediately fixed it. I highly recommend The Glass Doctor of Columbus.

Response from business owner

Thank you for the review Cindy! We appreciate your business.

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Amarrion Nyamweya
Amarrion Nyamweya

A lady named Samantha I was on the phone with earlier was very respectful and professional, she helped me through the phone even if I did have trouble finding my vin number on my car. She didn’t show no attitude which makes me happy and …

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Response from business owner

Hi Amarrion, thank you so much for the 5-star review and the kind words. We have already passed the message along to Samantha. We are happy you had a great experience and appreciate having you as a customer. Thank you for your business!

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Rodney Sones
Rodney Sones

When you walk up you will likely find the door locked. There is no sign indicating what to do, but it's worth waiting. They will let you in, and once they let you inside, they will take very good care of you. It's not as unfriendly as it …

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Tommy Coates
Tommy Coates

THE GLASS DOCTOR DID A GREAT JOB AND THEY WERE CHEAPER THAN SAFELITE THEY REPLACED MY WINDOW WITH THE SAME GLASS AND TINT LIKE IT WAS DONE BYE THE CAR DEALERSHIP IN A LITTLE OVER A HOUR GREAT TIME

Response from business owner

Thanks for the review Tommy. We always strive to help our customers as quickly as possible. We appreciate the business. Let us know how we can help in the future.

via Google
Shirley Harper
Shirley Harper

Received replacement of glass in timely manner as they had stated. Technican polite and professional. Absolutely good service. No problem with glass in my window.

Response from business owner

Hi Shirley, thank you so much for the great review! We appreciate your business. Please let us know if we can ever you again in the future.

via Google
Willeisha Stevens
Willeisha Stevens

My rear, driver side window was vandalized to break into my car . I called around for a quote and to find the soonest appointment and Glass doctor had the most reasonable price as well as next day appointments. The customer service was …

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Response from business owner

Hi Willeisha, thank you so much for the review. We are glad you enjoyed the experience but the pleasure was all ours. We look forward to helping you in the future.

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ladyfirst ladyfirst
ladyfirst ladyfirst

Great experience and didn't make us wait for something like a busted window. That's a safety issue and they took care of it quickly.

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Timothy Kulich
Timothy Kulich

The staff was Excellent, friendly and polite they worked within my time frame and availability, Glass doctor in Reynolsdsburg is my recommendation for any auto window repair

Response from business owner

Hi Timothy, thank you for the review!

via Google
Steven C
Steven C

I appreciate your time and promptness. This may be twice in 2years (thanks dump trucks) but if I ever need you again(I hope not) I’ll call. Thanks again.

Response from business owner

Hi Ann, thanks for the review! We look forward to hearing from you.

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Maddison and Charles
Maddison and Charles

Best rates in town! I received quality work & had my car back the same day. I appreciate 🙌

Response from business owner

Thank you so much for the great review. It is our pleasure! Let us know how we can help in the future.

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Andie Topping
Andie Topping

Great customer service! Crystal was a joy to talk to.

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Roger Manmohan
Roger Manmohan

I had a crack in my windshield, and after dealing with Safelite for over a month, I was tired of their incompetence and called Glass Dr. What a refreshing change. They were able to locate a replacement and called the next day to schedule my…

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Response from business owner

Thanks for the great review Roger!

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John and Kathy Archer
John and Kathy Archer

The staff was very helpful.They cut the glass that I needed in a matter of minutes while I waited.When I got it home it fit perfectly.Good experience!

Response from business owner

Hello John and Kathy, thank you so much for the review! We are always happy to help.

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Ron Martin
Ron Martin

I had a rock hit my windshield and cause a chip. They were kind and accommodating and did a great job!

Response from business owner

Hi Ron, thank you for the 5-star review!

via Google
Brent Rardon
Brent Rardon

Excellent customer service and Very professional staff.

Response from business owner

Hi Brent, thank you so much for the review! We will be sure to share your kind words with the entire organization. Here at Glass Doctor, we fix your panes! Please let us know how we can help you in the future. Thanks again!

via Google
Cathi Gilliam
Cathi Gilliam

Absolutely recommend Glass Doctor of Columbus! Great to work with from getting an estimate to installation. Appreciate your assistance.

Response from business owner

Hi Cathi, thank you for posting your positive review. Our team here at Glass Doctor is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

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Gary W.
Gary W.

Prompt, experienced and courteous.

Response from business owner

Hi Gary, that you for the great review!

via Google
Kevin Hinkle
Kevin Hinkle

Fast service, best value and quality

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Sheryl J.
Sheryl J.

This company provides superior customer service. From the time I was giving a quotes through to installation, everyone was super nice and very professional. The work was done beautifully on my living room window. I would highly recommend …

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Response from business owner

Hi Sheryl, thank you for the great review! The pleasure was all ours! Please let us know how we can help you again in the future.

via Google
Jeani Thomas
Jeani Thomas

Instead of needed to replace all my windows when three were diggings after rains, I only to get 3 glass fixed. They look wonderful and I can keep all my wood frames!!! Very pleased!

Response from business owner

Hi Jeani, it is our goal to provide our customers the most cost effective solution while always providing the highest quality of results. We appreciate your business. Please let us know how we can help you in the future!

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Steven McNutt
Steven McNutt

Very competitive pricing and quick turnaround. The only negative is their location in Reynoldsburg is off the main road and unless you are using navigation you would drive right past them.

Response from business owner

HI Steve, thank you for the great feedback. We will see if there is anything we can do to make ourselves more noticeable from the street. Thank you for your business.

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Dana Owen
Dana Owen

Great place to get a windshield replaced. The guy that did mine was down to earth and very friendly. Affordable and great quality. Thank you.

Response from business owner

Thank you for the great review. We will be sure to pass along the kind words. Thanks again for your business.

via Google
Beth Potter
Beth Potter

Had double pane glass replaced in a couple of windows. A little expensive, but very professional and efficient and seems to be a good product. Would recommend and use again.

Response from business owner

Hi Beth, thank you so much for the feedback. The cost of materials has skyrocketed the last year for every single aspect of the building trades industry. We always do our best to make sure we provide our customers great value in the high level service we provide. Don't forget about the 10 years warranty that covers the labor and material if anything were to ever go wrong with the unit. If you even need anything at all, we hope to hear from you. We appreciate your business and hope that next time we can turn your 4-star review into a 5-star review. Thanks again.

via Google
Sissy Jhiang
Sissy Jhiang

Our window glass replacement was challenging and Brett Mercer did a great job!!! Brett is communicative and being very patience with every Qs I had. I really appreciate it!!!

Response from business owner

Hi Sissy, thank you for the kind words, We will be sure Brett is aware of the feedback. He will really appreciate it. Thanks again for your business.

via Google
Matt S
Matt S

Outstanding Service. From initial conversation and quote, to their follow-up, to the completion of the job. While other companies I called couldn't get to us for 3-5 days, they were able to complete the job the following day after I …

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Response from business owner

Thank you for the great review! We are happy to have another happy customer. If there is anything else we can do for you please let us know.

via Google
Zada Airq
Zada Airq

Great service! They've replaced a windshield on my car and a window on my house. Friendly and reasonable

Response from business owner

Hi Zada, we are proud to be one of the only glass companies that can help our customers for their home, business, and auto glass needs. If you ever need glass related products or services in the future, we look forward to helping you with that as well. Thank you again for your business. We really appreciate it.

via Google
Frances Rork
Frances Rork

My experience with Glass Doctor of Reynoldsburg was terrific. Five of my windows had gone hazy over the last five years. Blaine Valentine came on time to price the job and later to put in the glass. He was very professional, personable and …

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Response from business owner

Thank you for the great review Frances. We will make sure Blaine is aware as well. As soon as you want to get some ore of those windows done be sure to let us know. We will make sure we take care of you. Thanks again!

via Google
Reginald Tapo
Reginald Tapo

Good work. Technician arrived on time and completed the work in about one hour. Update: Work still good. It took an hour probably because the car was a Volkswagen Tiguan. Everything on VW cars seem to be non-standard, and require …

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Response from business owner

Thank you for the review! All of our technicians are highly skilled and always strive to exceed our customers expectations. We look forward to helping you with any of your glass needs in the future.

via Google
Eric Dixon
Eric Dixon

Best hands down!

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