Customer Testimonials | Glass Doctor of Ann Arbor, MI

Customer Testimonials

From 361 reviews
Jon Eric
Jon Eric

They showed up on time and completed the front windscreen install of my Ford Escape in just over 30 minutes. They were knowledgeable and courteous. The glass has a 1 year warranty and the install has a customer-vehicle lifetime warranty. …

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Damon Woodard
Damon Woodard

Wonderful place and affordable only took an hr and I was on my way check them out if u need a windshield

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Guilherme Campos
Guilherme Campos

Brought my vehicle for a windshield chip repair. Quick service and fully covered by my insurance.

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Karen France
Karen France

From measuring to installation the best hands down. Excellent work. Would recommend you to anyone. The men were very personable. The arch window looks great

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Angela M
Angela M

Had an appointment on a Saturday morning and I was in and out in less than 30 minutes for a chip repair.

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Emma Lough
Emma Lough

The guys that came out were very friendly and efficient. I hope I don’t need any more window repairs but if I do, I know who to call!

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Kosmic Koala
Kosmic Koala

I had a great experience with this company. They replaced my windshield at my house and did a great job at a great price. Get the warranty! I had a chip from a truck with rocks on the highway the week after and they fixed it for me no …

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Michelle Davis
Michelle Davis

Service was quick and friendly. Price was very fair. Thank you

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Juan Bradford
Juan Bradford

Scheduling was easy and on site technicians were very friendly and knowledgeable. Did a great job replacing five separate single panes of glass in a historic School House.

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Diana Raimi
Diana Raimi

Prompt and response and did a good job replacing window glass

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Lisa Rice
Lisa Rice

They were easy to work with when we needed someone to fix a window in a vacant property. I gave them four stars because the glass under pressure broke but we weren’t told. When I called on it they had already ordered a new one just hadn’t …

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Allen Walblay
Allen Walblay

Glass Doctor has great commucation from installer and office personal. When they say they will be – they are there.....Great company to get the job done!

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caswellm1
caswellm1

Fast. Friendly. Lowest price around. No issues with the new windshield.

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Troy Winter
Troy Winter

Another 5 star install by Brent and Frank!

I’ve had Glass Doctor of Ann Arbor previously install two other shower doors, two window replacements and a large mirror and they continue to be my choice and recommendation for anything glass in …

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Rob Jenks
Rob Jenks

They replaced the windshield on my F150. All was good. The employee who made my appointment and completed my insurance claim was helpful and knowledgeable.

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Todd Aker
Todd Aker

Always professional!

Good prices too

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Colleen Roche
Colleen Roche

We called Glass Doctor after a bird hit our kitchen window and the glass needed to be replaced. They initially came out for an estimate, and returned to replace the glass. We had issues with condensation collecting on the replaced glass as …

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Martha Davis
Martha Davis

They did a great job replacing the broken glass in the living room! Love these guys!

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Brian Wheeler
Brian Wheeler

Overall was a great experience. Office staff was very helpful. Installers were friendly and knowledgeable!

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Agim Myrtaj
Agim Myrtaj

Very professional,from the office lady to the installers

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Mary Heffelfinger
Mary Heffelfinger

Excellent service. Came out and measured and ordered a replacement mirror. The broken one was removed and the new one installed in about 2 weeks. Very efficient. Highly recommend.

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Laura Paris
Laura Paris

It was a pleasure working with Glass Doctor. Frank was both professional and friendly throughout the whole process. The installation was seamless and the large mirrors look great.

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Carolyn Hejkal
Carolyn Hejkal

These guys are great, I had a whistle, and they pursued it till they found it.

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Blake Hammond
Blake Hammond

We came here to have are car windshield replaced because of a huge crack. I called , got an appointment for 2 days later at the time I wanted. They front desk person was very nice and even helped me call my insurance to file a claim! It …

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Charles Anderson
Charles Anderson

Glass Doctor Auto glass was great. Professional and fast. Recalibration on all the safety features without needing to take to dealership.

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Leigh Fehr
Leigh Fehr

Came in for 2 chips in my windshield. Just bought the car and didn't notice them on the passenger side there. They told me one of them had been filled already, just not very well and the other was so small, it only needed a touch up of …

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Sarah Kingham
Sarah Kingham

We took two windows with broken glass to their office. They measured them and I took them back home. They called when the glass was available, I brought the windows back and they installed them very quickly and I saved the fee for them to…

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Steph Skala
Steph Skala

Glass Doctor was quick to send people to measure my broken window and order new glass while I was at work. They were timely and efficient with the repair once the glass came in. A+!

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Reynolds Construction
Reynolds Construction

Repair work was flawless a call ahead or notice when they weren't going to show up to a scheduled on-site install would be nice.

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Joshua Sanborn
Joshua Sanborn

I used Glass Dr in Ann Arbor, MI to have my windshield crack repaired. They were responsive, fast, and professional. The crack was taken care, that’s what matters, but they made it easy!

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Kevin Wheeler
Kevin Wheeler

Frank and his partner did a great job and we would highly recommend them to anyone. They were very professional talked about different options when hanging the door and hardware which was very much appreciated they did a great job.

Thank …

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Theodore Ernst
Theodore Ernst

The window glass was replaced as promised and the technicians who did the work were prompt and professional. I will recommend them in the future.

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binaya joshi
binaya joshi

Really happy with the service.

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Derrick Dickerson
Derrick Dickerson

They got me in one day after scheduling the appointment. Price was very reasonable!

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Jessica Ives
Jessica Ives

Quick and easy!

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LaFaid Johnson
LaFaid Johnson

This group is very friendly but very professional. They came out and replace d the window so fast I did not think they were there. The custom window tool a long time to come in given supply chain issues. But Glass Doctor held up their end.

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Robert Facione
Robert Facione

Fast, Efficient, Courteous

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Brad Lansdale
Brad Lansdale

great job Dallas

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Lee Skyles
Lee Skyles

Very fast and professional

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Richard Simmons
Richard Simmons

All around awesome company!

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Jackie Conliffe
Jackie Conliffe

Excellent costumer service!! Ill be adding more tempered glass inside my house. Jeanette was extremely patient answering all my questions regarding finishes etc. What a great business

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Ginger Derrow
Ginger Derrow

Great customer service and able to schedule quickly. Would use them again!

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Dave Armstrong
Dave Armstrong

The service was prompt and professional, and a very competitive price, too (I checked). We're very pleased.

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Dan Adams
Dan Adams

We have been here a few times for windshield replacements and always get great service!

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Kimberly Vaughn
Kimberly Vaughn

We had two very large mirrors in our upstairs bathrooms. They were original to the house and ran the length of the vanities (one about 96 inches long and the other about 115 inches long). We wanted them removed but were afraid to do it …

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Evette Dziedzic
Evette Dziedzic

Almost half the price of other companies

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Richard Stevens
Richard Stevens

Super experience with Glass Doctor. Got the quote, then we scheduled the visit. They arrived on time and quickly, efficiently took out our old miserable doors and put in the new ones. In and out in less than an hour. PAINLESS.

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Becky Smiedendorf
Becky Smiedendorf

We hired glass doctor for custom shower glass in a new bathroom addition. From the very first call with Jeanette, I was impressed with their knowledge, friendliness, and professionalism. Their price was hard to beat compared to other …

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Heidi Haite
Heidi Haite

Everyone I dealt with from the initial phone call to the estimate to installation was wonderful! Kind, helpful and did a great job! I wouldn't use anyone else!

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Geoff Byron
Geoff Byron

Professional work, great price, and in and out in no time.

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Andy Martz
Andy Martz

Everything went as expected and the staff was friendly.

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Donald Lockery
Donald Lockery

Reasonably priced, the door looks great.

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Sue Wolff
Sue Wolff

Very nice to work with. Very professional and friendly

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Diane Ferguson
Diane Ferguson

The person who put the window in was very quick and knew what he was doing. He taught me how to remove my window & screens. This allows me to clean my own windows which is something I have never been able to do. I am so happy that I used …

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AndyZ Shoultz
AndyZ Shoultz

At first it seemed I was an annoyance because of the size of my RV window but the veteran did well on my window chip.

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Rick Jarzembowski
Rick Jarzembowski

Really wonderful people to work with.

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Meguro Tokyo
Meguro Tokyo

Quick, professional and knowledgeable response. Excellent service. I highly recommend Glass Doctor of Ann Arbor.

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James Cameron
James Cameron

These guys are great. They were great to work with at every turn. They did a wonderful job replacing four large French door windows leading to our patio. The workmanship was excellent and their price was 4 to 5 times less than Pella and …

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Melanie Robinson
Melanie Robinson

One of my bow windows cracked. After coming over to measure the window, GD provided a quote immediately. When the window came in, they called to schedule appointment and the installation went smoothly. There was some confusion and …

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Marie Richardson
Marie Richardson

Fast and friendly!!

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David W.
David W.

Very happy with the service. They came out to my house and replaced my F150 windshield and had no issues. Very hassle free.

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Bob Hropovitski
Bob Hropovitski

Great work.

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Janet Peacock
Janet Peacock

They replaced a window that had a broken seal. Window had a 29% bronze tent. Friendly and personable technicians. Here and gone in 15 minutes.

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Suzanne Baccouche
Suzanne Baccouche

Diligent, efficient and very professional....outdid themselves!!

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Pamela Krusts
Pamela Krusts

Excellent customer Service and competitive price. I encourage everyone to use this business!

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N Lamberti
N Lamberti

Great service very helpful.....eye candy on site

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Bruce Popejoy
Bruce Popejoy

Went in, ordered the glass I needed and it is now installed.

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Adam Kahn
Adam Kahn

Fast and professional!

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Deb Ahrens
Deb Ahrens

The only issue I had was the receptionist said the Tech would call me when he was in the area. I didn't realize it was repaired until I got out of work. Not a big deal, great people to work with.

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Michael Drake
Michael Drake

Got a small pane of glass to replace one I broke on our garage door. Quick and friendly service and great pricing. Will definitely come back when we need more glass.

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Mary Talieh
Mary Talieh

Excellent customer service and reasonable rates.

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Jennifer Karrick
Jennifer Karrick

Quick, great price, quality work!

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A Google User
A Google User

Greatest group of folks EVER. Super professional, quick, quality... the whole works.

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Ken Clark
Ken Clark

The big national company (starts with "safe") was quoting $100 more than Glass Doctor to replace my car rear window. That place wouldn't consider an appointment less than a week out, and you couldn't talk to anyone. I got real people on …

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David Haak
David Haak

Fast honest service

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Brian Shay
Brian Shay

Great experience. Went to another glass company in the Ann Arbor area for a chip repair. It was a very hot day and I think they should have let my car cool off inside before attempting the repair. They ended up turning my chip into a 25 …

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Jim Doyle
Jim Doyle

Had a rough start but finished well.

1 at go round they brought out the wrong type of windshield and had my wrong name. Came out four days later and got it right.

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Michael ORear
Michael ORear

Friendly, careful and quick

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Michael Perlstein
Michael Perlstein

Efficient and friendly at their offices. When at our home, the installers were professional, friendly, and considerate. Installation was thorough and done in good time. We were comfortable at all stages of the process and, if needing the …

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SANDRA A
SANDRA A

everything, nice laden phone make apt., on time, excellent working nice people who came

Paula M
Paula M

The guys did a great job installing the window in my front room.

David P
David P

Prompt service, quality and great price

Downtown H
Downtown H

The most professional, courteous, fast, top notch glass folks in the business. Broken glass is never a positive thing and they make new “pane”, completely painless :)

Lindsay D
Lindsay D

They were fast, efficient and super friendly!

Nicole S
Nicole S

Very fast service! Everyone there was phenomenal. I had a great experience with everyone that worked there. My first windshield they ordered for me came damaged and they were really quick about replacing it and fitting me in! Highly …

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Alexandra S
Alexandra S

Prompt, very nice service guy

DARRELL W
DARRELL W

Excellent service. fast, efficient and very professional. Thanks!

MEL C
MEL C

Skilled ,knowledgeable and great customer service

Ted S
Ted S

Quick to respond and courteous.

DOWN T
DOWN T

Prompt, courteous, professional. Did a great job.

Matthew Schwartz
Matthew Schwartz

I have used this company several times to replace automotive windshields with no complaints. I'll be going here for any furture glass needs.

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Matthew S
Matthew S

This is the 5th windshield in 2.5 years that I had installed by your company. The installers have always been great, pricing is fair and the product as expected. Thank you for your professionalism.

JULIANNE C
JULIANNE C

Speed of service, price, lifetime warranty

KEVIN P
KEVIN P

Prompt and courteous with a professional job.

Mike Mason
Mike Mason

Great service and people. Helped me out at last minute.

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LISABETH B
LISABETH B

Great service, nice techs, reasonable price. Thank you.

MICHAEL M
MICHAEL M

Did a great job and helped me out at the last minute. People there were great.

Wendy W
Wendy W

Glass Doctor was quick to get out to my house and give me an estimate. When I called to place the order I was told someone from ‘production’ would call me back to place my order. That call never came. I had to call a second time, the person…

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GARY P
GARY P

It was a fast installation. Very courteous and answered all my questions.

OPTIMA D
OPTIMA D

price and quality are very good, glass parts were made promptly but unfortunately installation schedule took too long.

after having used our shower enclosure for a couple of weeks now, we are very happy with our choice.

would definitely …

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