Let your Talent Shine: Work for Glass Doctor

Working as a Glass Doctor® glass specialist or inside sales representative is about more than fixing and selling glass products. It’s an opportunity to expand your knowledge, learn new skills, make a difference in customer lives and enjoy a new experience every day. Glass Doctor of Michigan City is a locally and independently owned company that seeks qualifying candidates to join our team.

Glass Specialist

A glass specialist is an individual who installs, repairs and removes glass products in residential, commercial and auto applications. In vehicles, specialists repair chips and cracks in windshields and replace auto glass. In residential settings, glass specialists complete emergency glass repairs, replace or repair broken windows and install custom pieces, including: shower doors, tub enclosures, glass doors, window tints, glass tabletops and mirrors.

Specialists who work with our commercial customers assist with renovation, remodeling and new construction projects. Examples of tasks include repairing or installing storefront windows and glass doors, installing glass room dividers, building glass display cases and maintaining front door hardware.

Glass specialists may also meet with customers at their home or business to inspect glass, take expert measurements, provide consultations, provide guidance with custom glass orders and assist customers with finding a glass solution that’s right for their needs and budget.

Glass Doctor of Michigan City offers:

  • Training
  • Ongoing education
  • Flexible hours
  • Excellent pay plan

Minimum Qualifications

  • High school diploma or GED
  • Valid, unrestricted driver’s license
  • Pass a background check and drug screen
  • Hand-eye coordination
  • Physical strength to lift heavy objects
  • Neat, presentable appearance
  • Responsible
  • Self-motivated
  • Willingness to earn a certification in Glass Installation through the National Glass Association
  • Detail oriented and quality conscious
  • Customer focused
  • Organized
  • Take pride in doing a good job

Additional Qualifications

The following are desirable qualifications, but are not necessary for working as an entry-level glass specialist:

  • National Glass Association Glass Installer certification
  • Glass installation experience
  • Auto glass experience

Inside Sales Representative (ISR)

An inside sales representative (ISR) provides excellent customer service in person, over the phone and via the Internet. This multi-talented individual promotes Glass Doctor of Michigan City’s portfolio of products and services to maximize the company’s revenue while acting ethically when pairing customers with the best glass solutions for their needs. An ISR has great communication skills, the ability to multitask, seeks to develop his or her career and is willing to learn the ins and outs of our glass local business.

As a detailed-oriented person, an inside sales representative puts the customer first, schedules services and provides accurate quotes. This professional records and understands the financial and technical information in work orders, processes payments and is highly organized. He or she follows up on customer appointments, courteously works with dissatisfied customers to secure future business and sources new sales opportunities.

Glass Doctor of Michigan City offers:

  • Competitive salary
  • Medical benefits
  • Ongoing training

Minimum Qualifications

  • High school diploma or GED
  • At least two years of administrative experience
  • Strong understanding of written and verbal English
  • Good communication skills
  • Computer skills and knowledge
  • Strong data entry skills
  • Work well independently and with others in a team setting
  • Professional telephone presence and can handle multiple lines
  • Positive attitude and highly motivated
  • Detail oriented
  • Solid math skills
  • Ability to multitask
  • Willingness to learn

If you are looking for a fast-paced job that will advance your skills and career, Glass Doctor of Michigan City wants to hear from you. Stop by our shop to pick up an application and learn more about our job opportunities, or fill out an application online. Our Glass Doctor team is excited to meet you!