Glass Doctor of Katy | Customer Testimonials

Customer Testimonials

From 189 reviews
Tommy Higdon
Tommy Higdon

Super friendly and skilled workers. Fair price and professional work. Highly recommended.

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Khrystina Shivers
Khrystina Shivers

I have been working with glass doctor for years excellent results and service we appreciate doing business with them! Shivers Custom Woodwork

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GARRY COWARD
GARRY COWARD

The tec/James did a super job, great customer service very friendly.

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James Christenson
James Christenson

The team did a very thorough job of explaining the process and acknowledged and were comtertable with the family pets. Thanks guys.

Response from business owner

James, thanks so much for your feedback! We love taking care of our customers and letting them know the processes! Looking forward to any and all glass projects you have coming up!

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AMEG Capital, LLC
AMEG Capital, LLC

Quick to respond. Great communication which was appreciated because we live out of state. Total turnaround time was within 7 days from estimate to install…. Very impressed.

Response from business owner

Ameg Capital, thank you for your review! We do appreciate your business and drive a customer service loyalty crew. Please let us know if there is any other glass and or mirror projects you and your family will need in the future!

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Austin Oxener
Austin Oxener

Fixed window and windshield. Timely and professional and well priced. Andrew provided great service.

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Barbara L
Barbara L

Repair of a single pane of glass. Responded quickly and did the job neatly. Communication with office and technician were excellent.

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Oliver Santos
Oliver Santos

Great experience! Very friendly and efficient service! Tony did an awesome job! Thanks!

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Matt Deason
Matt Deason

They were able to remove and reseal my windshield that was leaking. Employees were very nice and knowledgeable. They held to their appointment and did a quality job fixing the previous company's mistakes. Thanks again!

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Claren Thomas
Claren Thomas

Michael provided excellent quality and workmanship in replacing a broken glass panel in our window. The panel fit perfectly in the frame, and looks great! He was very professional, and the work area was extremely clean; job well done!

Response from business owner

Claren, thank you so much for your response! We love that you love your glass installation, please keep us in mind for all your glass and mirror projects coming up!

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James Barbarino
James Barbarino

Professional, experienced service.

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Niecie Esti
Niecie Esti

Roger did a great job on my window. Thanks

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David Williams
David Williams

Order placement was easy, work was done within a day, staff was kind and helpful. Highly recommend for any of your custom glass needs!

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Jennifer Svensson
Jennifer Svensson

Great experience replacing glass pane in our garage door. Before and after. What a difference.

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Cynthia Snow
Cynthia Snow

Glass Doctor gave me a same-day estimate which was considerably below their competitors. The installation went smoothly also.

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Geraldine Recalde
Geraldine Recalde

We made an appointment to get a chip done on our Mini Cooper and Robert did an amazing job of explaining the process and it was quick it looked like nothing happened. It was not as expensive as the other quotes we got. Next time we need a …

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Response from business owner

Geraldine, thank you for your review! Rock chip repair is important to our vehicles and our safety! Thank you for your business and we look forward to helping you out with all your glass and mirror needs!

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Michele Supple
Michele Supple

quick and easy process

Response from business owner

Thank you for your review Michele, we try to always keep it quick and easy for all our customers, we all have busy lives! We do appreciate your business!

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Dana Griffin
Dana Griffin

What a great experience!!! The tech was professional and provided a class “A” installation.

Response from business owner

WOW! Thanks for your awesome feedback Dana! Keep us in mind for your next glass and or mirror project!

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Jacob Melendrez
Jacob Melendrez

Quick to get estimates, good communication, fairly priced.

Response from business owner

Jacob, we appreciate your business! Keep us in mind for all your glass and mirror projects, remember we now do auto glass in Katy now too! Thank you for the 5 stars!

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Anita Rodgerson
Anita Rodgerson

Professional crew! Came out on short notice in the sweltering heat and did an amazing job! Highly recommend them

Response from business owner

Thank you for your business Anita! These hot days make all of us aware of all the workers in the service industry! We appreciate your review!

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Kayode Ajewole
Kayode Ajewole

I highly recommend, I had a great experience

Response from business owner

Kayode, thank you for your review! We love making our customers happy with their glass needs! Thank you so much for your review!

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Mark Miller
Mark Miller

Prompt Professional Performed Excellent Work@

Response from business owner

Mark, we appreciate your business! Please keep us in mind for all your glass and mirror projects! Thank you for your review!

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Ann Holdsworth
Ann Holdsworth

I needed to replace a couple windows and everyone I spoke with at Glass Doctor of Katy was super helpful, responsive, friendly, professional and efficient. I highly recommend them!

Response from business owner

Thank you for your review Ann! We appreciate your business and are ready to help out with all your glass and mirror needs!

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Lauren Richardson
Lauren Richardson

The process was seamless from the initial inspection to the install. Communication was excellent and they were able to work with my schedule of being at home. Would absolutely use them again!

Response from business owner

Thank you so much for your review and your business! Our team is ready to help you with your next glass and or mirror project! Remember we are doing auto glass too now in Katy!

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Todd Rowley
Todd Rowley

Got my truck broke into while in H-town. So while waiting for HPD, I googled truck glass repair in Katy and Glass Doctor of Katy popped up. Good reviews so I called. Was given a quote over phone and scheduled installation the next day at…

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Response from business owner

Thank you Todd! It was our pleasure to get your auto glass needs taken care of quickly and professionally! We understand things like this happen but hope your view on our city is saved by our team here at Glass Doctor. We love our city and we love doing a great job with auto glass too!

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Miguel Capella
Miguel Capella

Small issue at the beginner but they work the extra mile and time to explain and support. And at the end all came great. Good company to do business with.

Response from business owner

Thank you Miguel for your review, sometimes things do not go as planned, we drive a culture of success even when things start out rocky! We are here to help you with all your glass and mirror needs, even if it is in your car! Auto glass is now available in Katy! Thank you again for your business and support!

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Keith Bray
Keith Bray

Very happy with the service, quality of work, and professionalism! Class act company!

Response from business owner

Thank you so much for your review! Please keep us in mind for any of your glass and mirror needs!

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Stephanie
Stephanie

Professional, kind, informative, excellent work from the first call, installation and follow-up.

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Tom Perry
Tom Perry

Excellent service! Great company and great people.

Response from business owner

Thank you for your review! We strive to give you the best experience with customer care that we can! We look forward to helping you out with you next glass or mirror project!

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Xavier Ochoa
Xavier Ochoa

Great service and impeccable installation.

Response from business owner

So glad we were able to take care of your single pane replacement! Please keep us in mind for your next glass and mirror project! Thank you so much for your review!

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Tony Modaro
Tony Modaro

Great service, friendly staff! Get your glass here!

Response from business owner

Thank you for your 5 star review Tony! We appreciate your business!

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Dean Rodgers
Dean Rodgers

No hassle and friendly great response and good quality work

Response from business owner

Thank you for your review! We were glad to help you out with your window glass installation! Please let us know when your next project comes up so we can help out again!

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nadeem abdullah
nadeem abdullah

Great service. Good price.

Response from business owner

Thank you for your review! We do our best!

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Lynda H WICKLIFFE
Lynda H WICKLIFFE

I am very pleased with your work.

Response from business owner

Thank you for your review! We are happy that you are happy with your front door glass repair!

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Iam Dod
Iam Dod

We recently had Glass Doctor of Katy replace 3 panes. 2 had small cracks and 1 had cracks going all the way across. These were large 52 by 46 inch single pane windows. The pane by the door was not originally tempered glass as is required by…

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Response from business owner

Thank you very much for your feedback!

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Terry Cox
Terry Cox

Our experience with Glass Doctor of Katy was very positive. We have very unique dormer windows, and these needed to be replaced (poor quality in the windows installed by the builder). Even though Glass Doctor's measurements were accurate, …

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Response from business owner

Thank you so much for you feedback, we are always doing our best in providing the best customer care that we can even in difficult situations. We really do appreciate your business!

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silent dua
silent dua

workers were hard working and professional. Worker named Nick paid special attention to details. He was always on time. Did a wonderful job. Office staff Ms. Kathie was very prompt in answering my questions before the job. I am Glad I …

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Response from business owner

Thank you for your feedback! We really appreciate your business!

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Jason
Jason

These guys came out same-day to replace a windshield on a truck that needed to go out to California: they were competent, friendly and fast, and the price was fair. Will call again!

Response from business owner

Thank you so much for your review! We do our best!

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Thelma Hazel
Thelma Hazel

Very friendly on the phone but they did not offer the service that I want at my location.

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Waqas Salim
Waqas Salim

Ms. Elisha, Mr. Johnny Z, Mr. James, Ms. Kimberly did a wonderful job. Customer service is great here

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Greg Purser
Greg Purser

Glass Doctor did a great jog installing our shower glass curing a bathroom remodel. The company was great with scheduling. The team installing the glass was professional and did a throughout cleanup when finished. I highly recommend them …

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Claire Reid
Claire Reid

Glass Doctor were efficient with their service and kept us informed every step of the way about our job. Very friendly, professional and knowledgeable. Thank you for a great service!

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Amy K.
Amy K.

Very professional and quick

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Phyllis Waggoner
Phyllis Waggoner

If I could give them more stars, I would! Mr. Leigh Ballinger and Kathy have been so pleasant and easy to work with. We had our house on the market and needed some of the windows replaced. They were prompt with their bid, persistent with …

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mmajamis
mmajamis

Glass Doctor is just great. Everything you'd want from a company offering its services, friendly, responsive, quality work, professional service.

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Ginny Silver
Ginny Silver

Replacement glass was installed quickly and efficiently. There was no mess left behind. The service person was very professional and took the time to answer our questions. Over all, it was a very good experience.

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Murali Seetharaman
Murali Seetharaman

We replaced a broken tempered glass in our bathroom. The technicians who came were very professional, and did a real quality job.

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Daddy 4boys
Daddy 4boys

A specialty piece was cut to replace a broken glass pane in custom furniture. The replacement the GLASS DOCTOR cut was precise and fit perfectly.

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Hui Tian
Hui Tian

Reasonable price and great service. Staff is very professional and friendly.

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Rand Adamoli
Rand Adamoli

Andrew and Michael were on-time and very professional. They were clear on our options and did fantastic work! Will definitely use them again.

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anthony jennings
anthony jennings

Great place

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koo babe21
koo babe21

I needed someone to install the seamless shower door I had purchased online. The company quoted me an installation price and that was the exact price they charged. Andrew and Michael were very nice, professional, and took precautions by …

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tammye starrette
tammye starrette

The quality was good but had to wait over a week for an appt. They're not the cheapest but the service was good.

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Terry Quinn
Terry Quinn

The folks at Glass Doctor repaired our shower door and I couldn’t be happier with the results. The service guys were professional and explained what they were doing thoroughly. They were on-time, completed the repair quickly, and the …

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B. Smith
B. Smith

I Highly recommend!

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Pedro Chapa
Pedro Chapa

We’ve had a a leaky shower door for months. It was poorly installed and the original installers were giving us an expensive option to fix it. Andrew came out, gave a quick assessment and offered us several options to fix the issue. He was …

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Erendira Jones
Erendira Jones

Great service

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Michael
Michael

They were great. Showed up on time, texted me that they were on the way, did a great job, and charged the least of the 3 quotes I got.

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Angela Carrier
Angela Carrier

Prompt,professional . Would use again

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susan brabham
susan brabham

Great, fast service

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Amanda Parsons
Amanda Parsons

We were broken into and needed a new door quick. This team was responsive and professional at a great price.

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Joanne Z
Joanne Z

Had an excellent experience with Glass Doctor of Katy. On Halloween night, some teenagers came around my street, pounding on front doors really hard to scare people I guess. The kid who got my house cracked one of the beautiful etched glass…

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Amy Ewing
Amy Ewing

Glass Doctor of Katy replaced a window that had broken and also replaced my old shower with a frameless shower, and I’m very happy with it!

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Oxillerate
Oxillerate

I waited a couple days to leave a review....just in case the windshield decided to fly off or crack or something... But it's been fantastic so far! I did have to go to the dealer to get a bottom weather strip for the windshield but I'm not …

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Deanna Segura
Deanna Segura

I can’t recommend Nick enough, he was so thorough, kind and honest through out the entire process of replacing 3 windows in our home. There were some hiccups, but I appreciate when small business owners personally call you and do everything…

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Response from business owner

Deanna,

Thank you for the review!

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Brad Schaider
Brad Schaider

Glass Doctors of Katy replaced an old window with a broken seal. Off the bat, I appreciated the ability to schedule the appointment online and see the quote/bill via email as well.

Andrew came out as scheduled and took measurements. While …

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Response from business owner

Brad, Thank you for your great review!

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allison johanson
allison johanson

Andrew and Nick did a great job replacing the window glass for us! Quick, reliable and profession service. Could not recommend them more. We plan to use them again and again.

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Tony O the Motivator
Tony O the Motivator

Quick and easy

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J Vegetable
J Vegetable

Great service, friendly staff and reasonable price. We were pleased with our window installation service.

Response from business owner

J Vegetable thank you for your review!

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C.J. Cude
C.J. Cude

They did a fantastic job installing an extra large do door into our glass panel door. Very happy with the quality of work.

Response from business owner

Carolyn, Thank you for the review!

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Diana Puente
Diana Puente

Awesome experience. David did a beautiful job. He took the time to answer all my questions. Totally recommend them.

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Guillermo Ramirez
Guillermo Ramirez

Everything was easily scheduled and they responded fast to my request for an estimate. The service was completed by the date they indicated and the technician was friendly, informative and polite. Price was pretty much in line with what …

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Jerry Edmonson
Jerry Edmonson

We love our shower glass by Glass Doctor of Katy. They did an amazing job caring for the rest of the bath room while installing beautiful glass. I highly recommend them you when you need glass for your house.

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Aaron Smith
Aaron Smith

I had a broken double pane window that was only broken on one side, I brought the window with me and they special ordered it and put it in the frame for me. Price was super fair and it only took about a week to get it.

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Reid Bradford
Reid Bradford

Very helpful

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Mathew David
Mathew David

Great customer service!

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Jhonna Orebaugh
Jhonna Orebaugh

Awesome company. I would use them anytime

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Marco Zapata
Marco Zapata

Excellent work! Very satisfied and highly recommend!

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Gary McMullin (Mcglasseater)
Gary McMullin (Mcglasseater)

Cheerful and experienced and very professional staff. Striving to make their customers happt

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Andrew Paderanga (ampage)
Andrew Paderanga (ampage)

Very thorough measurements and estimates. Very fast service. On the day of delivery, very meticulous in installing the product and very nice customer service.

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charlie Kourkounian
charlie Kourkounian

(Translated by Google) Excellent service

(Original)

Excelente servicio

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Goldie Lasage
Goldie Lasage

I needed replacement of glass shelving for a china hutch, they did a great job and had to do some extra work to get the side shelves to fit and worked extra hours on a Saturday to get it done same day. I will definitely use them in the …

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Jeffery Smith
Jeffery Smith

Prompt, hard working, delivered exactly what was needed at a fair cost. I would highly recommend Glass Doctor of Katy to anyone!

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Layne S
Layne S

I always use this company for my business to replace broken glass, on desktops or windows. They always do a great job – I've used them about 4-5 times now. I highly recommend.

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María Laura Mues
María Laura Mues

Easy to deal with. Specialist showed up on time for the first appointment, and called me to let me know he would be running late for the second one. I would definitely recommend Glass Doctor.

Response from business owner

Thank you for choosing Glass Doctor of Katy.

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Horizon Finance
Horizon Finance

Great service, Andrew was very helpful and fixed our issue in a timely manner. Highly recommend Glass Doctor of Katy.

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Nikki Conyers
Nikki Conyers

Glass Doctor of Katy was able to come to our home quickly and repair our window the same day. The price was very reasonable and the technician did great work!

Response from business owner

Thank you for trusting Glass Doctor of Katy.

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Jose Sangrona
Jose Sangrona

Great Professionals, Prompt Service, Great Value, Best Bang for your Buck, they did an impeccable shower door for us, and hopefully soon a large window...What's not to like?!!!!!...Thank you!!!

Response from business owner

Thank you for trusting Glass Doctor of Katy.

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Ty Webb
Ty Webb

Great communication and quality work

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David Bolen
David Bolen

Great service. The tech came out on the same day I called and did a great job replacing a window pane and cleaned up afterward.

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Amanda Smith
Amanda Smith

Did an excellent job and very professional.

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Felix Smith
Felix Smith

After my son accidentally put his hand through one of the panes of our old style French doors, I needed it repaired asap. I call Glas Doctor of Katy and they got it done. Great customer service, fast install and a great price. I highly …

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butch keithan
butch keithan

Very happy. Arrived on time. Replaced two windows, cleaned up and were very personable and professional. Will definitely call again should the need arise.

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Patricia Masek
Patricia Masek

We had the side lights for our front door replaced. The Glass Doctor was fast and friendly service, and most important it was good quality work!

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Bret Steele
Bret Steele

They did a great job replacing one double pane glass section of our flood damaged house. Much cheaper than a full window assembly replacement.

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Saji Mathew
Saji Mathew

Good glass repair company.

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Larry C
Larry C

Came in a timely manner with an accurate estimate. Replaced window in time estimated. Took care to save window trim. Cleaned up adequately.

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Roger Holder
Roger Holder

People give you a good price for the glass or shower you want the glazers know how to do the job at all times

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Linda Amendt
Linda Amendt

Excellent staff would use them again and recommend to others

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Michael Jennings
Michael Jennings

Excellent!

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