Customer Testimonials | Glass Doctor of Sunshine Coast

Customer Testimonials


From 350 reviews
Randy Shepherd
Randy Shepherd

Great work

Great people 🌟🌟🌟🌟🌟

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Rochelle Cure
Rochelle Cure

Amazing service! Fast appointment scheduling and excellent product. Above all, the staff at the Gibsons location is top-notch!!!!

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Izabelle Stevens
Izabelle Stevens

Came here after the other place on the coast gave me a quote of $900 for my windshield before taxes and instillation prices. Glass doctor gave me a quote of only $460 AFTER taxes and instillation. I could not recommend them more, the staff …

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Response from business owner

Thank you so much for sharing your experience with us! We're thrilled to hear that you were pleased with our pricing and the service you received. We always strive to provide value while maintaining top-notch service, and it's great to know we hit the mark.

Our team is dedicated to being both reliable and efficient, and we appreciate your recognition of their professionalism. We’re grateful for your recommendation and look forward to helping you with any future glass needs!

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Thomas Phillips
Thomas Phillips

Fast and efficient

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davie johnston
davie johnston

Fantastic service from the sales and installation team. Spotlessly clean after installation. Would recommend

Response from business owner

Thank you for your kind words and recommendation. We look forward to serving you again.

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Suzanne Lajoie
Suzanne Lajoie

The product was flawless. Justin wasn’t customer-friendly (wasn’t that helpful and was rushed) but did the job, while Trevor provided a pleasant experience.

Response from business owner

Thank you for your feedback! We're glad to hear the product met your expectations. We appreciate your honesty regarding your experience with our team. While we're happy Trevor provided a pleasant interaction, we apologize if Justin seemed rushed or less helpful. Ensuring a friendly and supportive customer experience is very important to us.

We’ll review this with our team to improve consistency and ensure everyone receives the best service possible. Thank you for sharing your experience—it helps us grow!

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David Surette
David Surette

Quick efficient windshield install w/OEM parts ; dealt with ICBC and Optiom .. paid $200 deductible, submitted Optiom reimbursement documentation.

Response from business owner

Thank you for the review! And thank you for permitting us to look after your auto glass needs.

Glass Doctor, Sunshine Coast, is a family owned and operated business that is part of a larger franchise with 400 locations across North America. Local ownership means we take great pride in both the level of service and quality of work we do for all of our customers. It is our goal to grow our business through exceeding our customer expectations.

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N “Anonymous”
N “Anonymous”

Great service, friendly and fast.

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Malcolm Grave
Malcolm Grave

Very positive.

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Andrew Knapp
Andrew Knapp

Thanks to the doctor for hustling to fit five windows into my Vanagon in an afternoon and for a reasonable rate. Highly recommend!

Response from business owner

Thank you for the wonderful feedback, Andrew! We appreciate the opportunity to serve you as a customer of Glass Doctor!

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Theresa Whalen
Theresa Whalen

Great customer service!

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James Haddrell
James Haddrell

I own a construction company on the sunshine coast bc. And we use glass Dr for all of our glass needs!! The service is great!!! And pricing fair. I deal with Justin at the local store and he always responds promptly, and is easy to deal …

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Response from business owner

On behalf us all of us at Glass Doctor, I would like to thank you for sharing this great review about us! We are thrilled that you enjoyed your experience with Justin. We will be sharing your feedback amongst our team. We really enjoy working with Iron Bark James and look foward to collaborating on projects in the future!

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Debra Horth
Debra Horth

I had a unique situation and the Glass Doctor was very accommodating in order to install my windows earlier than I expected.

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Carlos Solis de Ovando
Carlos Solis de Ovando

Nice guys will to help and give some advice. Fast quote and competitive pricing.

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Joana Floresco
Joana Floresco

very pleased with the service of Glass Doctor starting from the time of placing my order and to the installation of my kitchen window that needed replacement. The window arrived 2 weeks before the estimated time and the two service men …

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Madyson Taylor
Madyson Taylor

We had a seal failure issue with the old front windows of our apartment building causing condensation and fogging between the panes of glass. Glass Doctor was able to replace just the failed glass instead of replacing the entire window …

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S Beresford
S Beresford

Great service, definitely would recommend them.

Response from business owner

Thank you immensely for your five-star review! It appears you utilized our ICBC Glass Express facility for your windshield replacement. Google reviews play a crucial role in our online presence, and we at Glass Doctor are deeply grateful not only for your patronage but also for taking the time to share your experience. Your feedback is highly valued and greatly appreciated by our team.

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Lorinda Waite
Lorinda Waite

Efficient, professional and friendly service.

Response from business owner

Dear Lorinda

We've noticed that you've been a valued customer with us on multiple occasions, including for shop fabrications and services at your residence. Your continued patronage and the positive review you left mean the world to us.

We eagerly anticipate the opportunity to offer our glass services to you again in the future.

Warm regards,

The Glass Doctor Team

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David Pritchard
David Pritchard

Fixed my shower door expertly and at a reasonable cost.

Response from business owner

Dear David,

Thank you so much for your review! We are thrilled to hear that the repair of your shower door went smoothly. Your repeat business means a lot to us, and we eagerly look forward to the opportunity to serve you again in the future.

Kind regards,

The Glass Doctor Team

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Tami C
Tami C

OUTSTANDING customer service1 I was in a bind, from the moment I spoke with Jon on the phone I knew I was in safe hands. Pro's all around. The job was done perfect, fast and exactly what I wanted.

Response from business owner

Hello Tami

Thank you so much for your thoughtful review! We're thrilled to hear about your experience and can't wait to share your kind words with Jon. He's one of the newer additions to our team on the Sunshine Coast, and feedback like yours is incredibly valuable to us. As a small business, we truly appreciate your support. Thank you once again!

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Ron
Ron

Had two sets of shower doors installed. The installers were friendly, efficient and worked very quickly. Quality job , very happy!

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Thomas Veith
Thomas Veith

A piece of sh&t truck whipped a rock at the windshield of my brand new 2023 Subaru Forester. Using a web search, I found the Glass Doctor in Gibsons – much better than having to cross to Vancouver on a ferry for a windshield fix. The team …

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Michele Stobie
Michele Stobie

Friendly, efficient and reasonably priced. Local!

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Kathy Roberts
Kathy Roberts

The installation of our replacement glass door was done very professionally and carefully. Well worth the wait.

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George Vanous
George Vanous

The job took a bit longer, but they installed the glass in a progessional manners, no complains. Thanks Glass Doctor.

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Jade Haxton
Jade Haxton

Got my brand new truck's windshield replaced after being hit with a rock on the highway (only had the truck for 2 weeks!). The team at Glass Doctor Sunshine Coast were incredible! I'd highly recommend them for any home/auto glass service.

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Shelley Cowan
Shelley Cowan

Very talented and creating a right angle where one didn’t exist!!! Very impressive

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Ene Cottingham
Ene Cottingham

Great service. Totally happy with my glass replacement windows. Definitely recommend.

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Meghan Spence
Meghan Spence

Excellent service, competitive pricing and very accommodating. I highly recommend!

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jennifer campbell
jennifer campbell

Quick repair and profession service.

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Angus Bethune
Angus Bethune

My car broke down in front of the glass Dr's and they treated me incredibly well! Going out of their way to help me get my car back on the road with ease. I would trust these guys with my car any day, very kind and very proffessional! Way …

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KANE
KANE

Glass doctor was easy to deal with, I booked my appointment on the phone and when I arrived on the day of my appointment everything was ready to go. The work was done in short order and we picked up our vehicle just a couple hours later. We…

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D B
D B

Justin got my new windshield in sooner than expected and got my car in that much sooner (windshield came in a week early). They held to their word on how long it would take and when to pick it up.

They even fixed the trim and gasket that …

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Geoff Sherst
Geoff Sherst

I drive a vintage vehicle that unfortunately developed a crack in its windshield. No one I called was able to supply the glass, nor was able to install it even if I was able to acquire it somehow. I thought I may have been in hot water …

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Terry Chung
Terry Chung

Excellent

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Corariel
Corariel

I couldn’t have asked for better service. Thank you :)

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Thati Esposito McIver
Thati Esposito McIver

I recommend Glass Doctor 1000%, as soon I called them, I got immediate response from Angelo. Glass was replaced in no time, earlier as expected!

Prior to contact Glass Doctor, I contacted other companies that completely ignored my urgency …

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GARY TAPP
GARY TAPP

Great service, just found them expensive.

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Terence Dament
Terence Dament

They always respond and get the job done quickly

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Mike Whalen
Mike Whalen

Excellent service, great employees.

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laura bush
laura bush

The staff at Glass Doctor where very helpful and knowledgeable. The glass in our bathroom shower looks great!

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Blaine Lisoway
Blaine Lisoway

Havebeen using Glass Doctor Gibsons for 5 years, always good service, recommend.

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Shayne Forster
Shayne Forster

Great customer service, got me in as quickly as they could. Very happy to recommend.

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Peter MacDonald
Peter MacDonald

Excellent service. Timely response and my window was repaired sooner than expected. I would recommend this company.

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Rory St Clair
Rory St Clair

Really enjoyed working with Angelo on this job. Professional team and clear communication throughout.

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Elizabeth Rains
Elizabeth Rains

Well done

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R T (RoosterToof)
R T (RoosterToof)

Very helpful and prompt service. They work fast and clean up so there is no mess. I was very satisfied with them.

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Tracey MacLean
Tracey MacLean

In the age of flakey contractors, not all.

but some and definitely not these guys, Angelo and his team at Glass Doctor deserve all the business!

They were very communicative, responded immediately. Other companies never returned my calls or…

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Andrew Bate
Andrew Bate

Justin did a great job on my windshield. He's a cool dude.

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Brian Mackenzie
Brian Mackenzie

Got it done fast, even vacuumed the car – an unexpected bonus (not to mention the free can of glass cleaner). Had a couple issues with their switchboard system and online payment process but staff were very friendly and happy to help.

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chef Oren James
chef Oren James

Justin did a great job of getting our work truck refiiltted with new mirrors for our side view mirror . Much appreciated 🙏

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Rick T
Rick T

Used them a number of times and they have always delivered for a reasonable price. Very helpful. Thanks

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David Pyper
David Pyper

Quick, good comms, local to BC’s Sunshine Coast, in Gibsons.

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anita Callahan
anita Callahan

The quoting process went very quickly and efficiently and the staff that came to our home were professional, fast and not intrusive. Thank you for work well done.

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Lindsay Duffy
Lindsay Duffy

I booked an appointment 2 weeks in advance for a windshield replacement. When I showed up for my appointment they didn't have an appointment scheduled for me, or the glass that was ordered. They were able to get the glass in and re booked …

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Lauri Loveland
Lauri Loveland

I dropped in to the shop without an appointment & met Angelo. I explained that I needed a windshield replacement & after looking at it, he agreed. We made an appointment based on the delivery schedule of the window & my very full work …

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Nicki Kravac
Nicki Kravac

Good service. Friendly, helpful staff

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Tay Wilson
Tay Wilson

Excellent customer service emailed for a quote and they got back to me promptly, worked with me for details and agreed on a reasonable price for my project. Helped dispose of my broken mirror pieces and brought the new custom peice out to …

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Taco X Bert
Taco X Bert

Very impressed with how easy and quick the process was to get my windshield replaced. The good doctor even took care of all the ICBC paper work for me. In and out same day and service with a smile.

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Dan Keyworth
Dan Keyworth

Great experience – quick and expert windshield repair.

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John D
John D

Glass Doctor was a real pleasure to deal with — professional and polite, they did the whole job in one day. I recommend them without hesitation.

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chris morgan
chris morgan

had my truck rear window broken into on a friday, called saturday and had me booked in for monday morning. Other companies wouldn't do it for 7-10 days. Very accomodating, quick professional service

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Lura Osborne
Lura Osborne

We had a shower door installed in March and have made 4 calls to have someone out to adjust it. We were told it was an "insurance claim" and they would get back to us, but no one has... okay since I posted this I have had a call back and …

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Richard Aldon Lee
Richard Aldon Lee

Great, friendly, knowledgeable service

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matthew essler
matthew essler

Friendly and helpful, got me in right away to fix a chip in my windshield. Great experience overall. Highly recommend

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Judith Robitaille
Judith Robitaille

Efficient installation of replacement skylight panels and French doors inserts. After 25 years, the seal between window panes had failed. Glass doctor came and measured, custom ordered and installed. The work was done in one day and we are …

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Andy Cotnam
Andy Cotnam

Fast professional service. Pleasant to deal with.

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Howard Ashmore
Howard Ashmore

Great service, nice fellow at the counter. Would have been 5 stars but I don't like having to go thru a call center, feels weird not having a local number.

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Cory Austen
Cory Austen

I had been chasing a leak in my XJ and went to see Darren at the Glass Doctor.

So glad I did... efficient, quick, and professional. Even with a twenty year old Jeep.

More than a month later, (with lots of wonderful 'wet coast' weather), …

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Melanie Daw
Melanie Daw

Friendly staff, very responsive, quick service! Booked an appointment a couple days ahead and they replaced our windshield in a couple hours. Great experience!

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Nancy Draper
Nancy Draper

we used Glass Doctor of North Vancouver – - we needed to have the rollers replaced on our heavy patio slider door. Ron, Chris and Cory were GREAT to work with. All friendly, responsive. Parts had to be ordered, but the whole job was …

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Katie
Katie

Really great service. I called with a cracked windshield and they were able to accommodate me quickly. Very friendly and professional customer service. We can barely notice the crack now. Thank you!

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Dunsterman
Dunsterman

Always great service. No complaints at all

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Erin Gavin
Erin Gavin

The staff were quick, friendly, helpful and I am completely satisfied with the work they did.

Response from business owner

Thank you for the positive review, Erin!

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Ron Melnyk
Ron Melnyk

Great service

Response from business owner

Thank you for your review!

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bionic baby21
bionic baby21

Glass Doctor provides great service and were very accommodating and assisted me with figuring out the most cost effective option!

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Laura Woollam
Laura Woollam

I got a chip on my windshield that starting to creak instantly. So I called the Glass Doctor to see what I should do. When I called they told me to come in right away before the crack got any worse. They were professional and knowledgeable…

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Tyson Schroeter
Tyson Schroeter

Super friendly and quick service. I wouldn’t hesitate to use these for any future glass repairs.

Thanks so much for the windshield fix!

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Jeremy Berlinger
Jeremy Berlinger

The Glass Doctor staff were friendly, completed the job on time, and kept in touch.

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Lawrence Mayer
Lawrence Mayer

Have always been on time, accommodating and good quality work. I use them for all my glass needs

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Stewart Martin
Stewart Martin

The service provided was excellent. They quickly examined the issue, made appointment, were on time, and did an excellent job replacing the windshield and having the car ready earlier than expected.

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Leanne Johnston
Leanne Johnston

I had a fantastic experience with Glass Doctor. They were very quick to fit me in, friendly and knowledgeable, and had good communication. I appreciated the help with getting it done through insurance. The job was well done.

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Patrick “Paddy” Moore
Patrick “Paddy” Moore

I always get great service from the shop in North Vancouver. I’ve had the misfiring need replacement of about five windshields in the last few years. The only good thing I can say about that is that I know all I need do is call Glass Doctor…

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Lisa Hess
Lisa Hess

Glass Doctor are amazing! The service is always great, they are professional, quick and the work they do is great. Highly recommend them!

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Bin There Disposal Services
Bin There Disposal Services

Our company has been utilizing Glass Doctor in North Vancouver for over 10 years. Service is always outstanding!

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Diane Brophy
Diane Brophy

Easy. Fast. Friendly.

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ALAN J
ALAN J

Friendly. Easy. Fast. Followed up. Happy.

Kamran S
Kamran S

Service was so good

LISA H
LISA H

Glass Dr. was very accommodating when I called to have my window replaced after a break in.

Everything was handled very well, professionally and efficiently. Thank you!

GEORGE C
GEORGE C

1. Quick response to questions and provision of a pricing quote.

2, Accurate timing of the installation.

3. Experienced pleasant personnel (all of them).

DENNIS P
DENNIS P

Very friendly service and fixed my window right away. Also cleaned up all the broken glass 10/10

BRAD A
BRAD A

Glass Doctor responded within 24 hours to my broken Sliding glass door. I was set for the worst and having to replace the whole door bringing about fixes to dry wall and siding. Instead the tech was able to simply replace the rollers in the…

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ALLAN B
ALLAN B

You guys are great

Friendly and efficient

Very customer oriented

ASHLEE T
ASHLEE T

Very helpful on phone and was happy all around

DAVE R
DAVE R

The work was timely and well done.

PATRICIA ANN H
PATRICIA ANN H

prompt and professional attention. Had concern but technician reassured us and offered to fix any issues resulting from work done. very good team. Would recommend to friends and family.

ROBERT JAMES // VILENA H
ROBERT JAMES // VILENA H

It was fast, the people friendly, and I can't even see where the rock chip was. Magic!

ANNE A
ANNE A

Prompt service, very friendly staff and repair personnel. Efficient workmanship.

Russel Snow
Russel Snow

Chris was great – really helpful. Really easy booking service – Ron arranged a courtesy car at short notice and was easy to deal with by SMS.

Great service all round; smooth, efficient and professional. Will definitely use again.

Thanks, …

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JACK E
JACK E

Friendly technician, reasonable price.