Customer Testimonials



"Amazing service, fantastic price and attention to detail. Best of all they are a family owned and operated business. I would highly recommend them."

- Ryan M.
Google Review

I find the customer service provided by Glass Doctor to be excellent. The first time I used them, I had to get my windshield fixed and was amazed at the personalized service; they even gave me a courtesy car to use. We used them a second time to take care of our new glass railings around our stairwell and were happy with the final product. Glass Doctor is quick, professional, tidy and easy to deal with. I will definitely use them again. Their location is also quite convenient as they are just off the # 1 highway.
- Chelsea D.
Google Review

Never in my life had I a better service than the one I received when I had to replace a windshield on my car at Glass Doctor. The flexibility, the friendliness, the value I received were stellar.
- Arthur D.
Google Review

Late on a Sunday afternoon my windshield developed a crack necessitating a windshield replacement. By early Monday afternoon I was driving my car complete with a brand new windshield. I chose Glass Doctor [of North Vancouver] based on the online reviews and was so pleased I did! The customer service was first class -- friendly, helpful, timely and professional. I received a loaner car so I didn't have to wait around for my car to be ready. The car was ready to go as promised. I wholeheartedly recommend Glass Doctor [of North Vancouver] to anyone who requires any type of "glass service". It is certainly nice to know there are still some professionals who go above and beyond in their day to day business!
- Claire A.
Google Review

Can’t recommend glass doctor enough. Great friendly service and terrific product and workmanship they stand behind.
- Geoffrey B.
Google Review

I was thoroughly impressed with the quote I got for replacing my windshield as well as an outstanding service. Everyone at Glass Doctor [of North Vancouver] was incredibly friendly, respectful and helpful. I would recommend to everyone to come to Glass Doctor [of North Vancouver]. Exceptional team! Thank You!
- Maria C.

Fantastic service. We called them on a Sunday after a rock had put a large crack in our windshield. They called back later the same day (even though closed on Sunday - like every other glass repair place we found in our neighbourhood) and replaced the windshield the following day, providing valet service to work and dropping the car off at our home later that day when the windshield was replaced. They cleaned all the glass on the car and even washed off our floor mats! Everyone we met from Glass Doctor [of North Vancouver] was professional, courteous, friendly and generally wonderful to deal with. Happy to recommend Glass Doctor [of North Vancouver] to anyone who needs their windshield replaced or repaired.
- G. Melville
Google Review

Ron was very efficient, extremely accommodating and on budget with our [shower] glass design and delivery. We appreciated his patience with our many changes to which he easily made adaptations. Ron made sure we knew exactly what to expect.
- Stephanie J.

Outstanding service and quality! They came and removed the (floor to ceiling cracked) sliding mirror door, replaced the mirror at their shop, brought the mirror back AND installed it for exactly the price they quoted. They took off their shoes and even cleaned the mirror before they left! Highly recommended.
- Kimberley
Home Stars

Their website is mobile friendly and immediately showed closest location to where I was. I called up the North Vancouver location and right away I knew they were very honest people. The price they quoted was very fair and they explained the process of the repair and fixed my windshield promptly and also left a can of glass cleaner in my car. They are real honest and nice people. I would recommend this place to anyone and they now have a customer for life.
- Sreekanth B.
Google Review

Today, I am so impressed with the customer service I have received from Glass Doctor [of North Vancouver] when they replaced my shattered car window! I want to highly recommend them to you guys! From my first phone call, answered by "Miles", I could tell they were different, just from the tone of their voices. I could feel 100% sincere commitment to my satisfaction. They wanted me to feel I was being taken care of, and boy was I. They don't just do auto glass, they do business glass, home entry doors, shower doors, home windows, mirrors and even glass table repairs. I will only use Glass Doctor from now on! So impressed!
- Tim B.

Great experience. Called the day before. Dropped car off in the morning. Rental car waiting. Very friendly people. They processed the ICBC forms - replaced the windshield - called when finished. Job done - and left a can of glass cleaner in the car as a gift! Excellent service. Guaranteed the windshield work for the life of the car and the windshield for a year. Searched for them on the web - what a good find.
- Tracy
Home Stars

Wasn't sure where to go as I had a windshield claim for a full replacement. Found Glass Doctor [of North Vancouver] online, and with a location close to home dropped in to check them out. As they are one of the companies listed as a Valet service with ICBC, you don't need to deal with a claim centre. They were able to do the job the same day. Picked up later in the afternoon. Looked fantastic, and even a complementary bottle of glass cleaner sitting on the passenger seat. Free future chip repairs as well! Management was so good that it was a true pleasure to deal with them.
- Mark P.
Google Review

In the last 12 months, we have had a bathroom window replaced, two shower glass doors installed, and two windshield chip repairs on one of our cars. I originally went to them for free advice on bathroom glass installations and was so impressed I ended up giving them the work. The service and after sales service have been exceptional - these guys get it! I have no hesitation in recommending the Glass Doctors.
- Google User

Superb Service...Excellent Work...Exceptionally Friendly...Unbeatable Price...I was in and out with a driver's side mirror replacement within 15 minutes...but I could have stayed and chatted with them for half an hour. They do business the old fashioned way...with integrity. This is a "family owned business"...and they make you feel like part of their family.
- Google User

The service I received from the team at Glass Doctor North Vancouver was exceptional - excellent work, friendly staff, quick turnaround time, and competitively priced. They are a true gem of a business here on the North Shore! Knock on wood I won't need to replace another car window in the near future but, if I do, I would absolutely bring my car back to Glass Doctor North Vancouver.
- Google User

Fantastic service - wonderful people - fair price. I will definitely be recommending them.
- Google User

Outstanding service. I needed my windshield replaced, the service was done immediately on a Saturday afternoon, and I was offered a courtesy vehicle. Staff are very friendly, professional and helpful. Will definitely recommend them to everyone.
- Google User

Wow what service! Couldn't have asked for more, friendly, professional, and they even cleaned the inside of car! Highly recommended.
- Google User

I literally just got home from having a window repaired and was so impressed I couldn’t wait to write a review. The customer service was absolutely amazing from the receptionist to the installers, I can’t thank them enough and will keep spreading the word about this fantastic company. So impressed.
- Google User

The Glass Doctor [of North Vancouver] kindly stayed open late both for the drop-off and pick-up of my car. They also provided a very nice Mazda 3 rental car on short notice so that my windshield replacement could be done while I was at work. The windshield replacement was perfect and my car was left in very nice condition. Thanks!
- Google User
What outstanding customer service! The best in any industry I've ever dealt with. I needed my windshield replaced, and in 20 minutes, John was at my door to pick up my car and leave me keys to a courtesy vehicle. The service was done earlier than estimated, and my car was returned better than I left it, as well as with complimentary glass cleaner for me in the front seat. I will recommend them to everyone. They made doing business a pleasure.
- Google User