Customer Testimonials | Glass Doctor of Grand Rapids, MI

Customer Testimonials

From 683 reviews
Rachel Tibbe
Rachel Tibbe

We are extremely happy with our shower door from the Glass Doctor! The installers were exceptional! They were very prompt and nice. They were respectful in regards to our home, removing their shoes and cleaning up the mess made by the …

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Thomas Zych
Thomas Zych

I had 2 window replacement companies give me quotes to replace windows due to seals breaking on I thought multiple windows. Both quotes came in extremely high. I asked Glass Doctor to come in for a quote to fix the windows seeing they were …

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Jennifer Bono
Jennifer Bono

Glass doctor made the replacement process for the glass in one of our windows so easy. You actually talk to someone when you call and both people that came to measure and install the glass were very pleasant and timely. The glass also only …

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Jason Bradford
Jason Bradford

I cannot thank you and your crew enough for the outstanding customer service I received replacing my front windshield. The crew literally went above and beyond any expectations you can imagine with customer service so polite so professional…

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Marvin Mangham
Marvin Mangham

Set my appointment up,they had me in and out even modified a part that was broken, Highly recommended 👍🏿

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Jeremy Kimmel
Jeremy Kimmel

Very prompt and the pricing is great for window repair.

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J Henna
J Henna

It was an absolute pleasure to work with Harmon Glass for our specialty wood stove door. Everyone, from the consultant who came to our home to the receptionist at the business, was supremely helpful and invested in the success of our …

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Carolyn
Carolyn

Great experience, friendly staff and competitive prices!

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Christian Wiser
Christian Wiser

Dude that showed up knocked it out. Good kid. Owner needs to give him a raise. I'm an owner and need to hold onto this kid. $2 hr.

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John Gorter
John Gorter

Quick. Reasonable

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Ed gol
Ed gol

THEY ARE KNOWLEDGEABLE, COMMUNICATE EXCELLENTLY AND ARE COMMITTED TO ACHIEVING THE JOB EXCELLENTLY. PLEASE EXCUSE THE CAPS, NOT A TYPIST.

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Thrive Ministries International
Thrive Ministries International

Wwxhad a great experience from start to finish. Their team was professional and courteous.

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Dave Mazurek (Flashfire)
Dave Mazurek (Flashfire)

Joel, the man! a true legend! thank you

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Carol Smith
Carol Smith

They were very helpful when I needed to order a weird sized piece of glass. The end product was perfect!

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Carla Grant
Carla Grant

Prompt and LOCAL! They were great to work with.

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Anita Cook
Anita Cook

Great staff, service and skilled workers.

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Lawrence Spielman
Lawrence Spielman

Service tech was professional and efficient. First attempt at replacement found the glass had been cut too short. Instalation delayed an additional week but otherwise everything went well. Honest mistake.

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Jeanne Crall
Jeanne Crall

Great Service and fast. Did a great job cleaning up the broken glass.

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Lynette Fife
Lynette Fife

Very professional, and did an outstanding job on repairing our windshield . Very easy process, price is better than most, and great to work with. I would definitely recommend.

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Linda Wiersema
Linda Wiersema

Professional, timely and efficient service!

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Leo LeClair
Leo LeClair

From start to finish these people were awesome and made things so easy for us!

When they came to the house to install the glass in the car they did a wonderful job, they were courteous and very professional!

He explained everything in …

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Nancy Manett
Nancy Manett

We called for and estimate and they came the very next day to examine the necessary repair job and provide an estimate. The replacement glass was ordered and arrived exactly when we were told it would. The day it arrived we got a call and …

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chris spanding
chris spanding

Joel and Eric did an amazing job!! They were on time, professional and customer oriented. I would recommend them to anyone looking to have glass replaced, quickly and properly!

I hope that I never have to call again but if I do...They will…

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Jean Farrell
Jean Farrell

Dustin was great he took the broken window, fixed it and had it back the next day!!

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Erin
Erin

Excellent customer service. Quick and professional work for our business. I will continue to use Glass Doctor of Grand Rapids for our needs in the Grand Rapids area.

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shiner421
shiner421

Quick, convenient, and very professional. Very satisfied!

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CARR GROUP
CARR GROUP

We had Colin install our shower door and also repair a window. The service and installation was perfect and all the team that came was very professional. Definitely would recommend them.

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Adam Gravelyn
Adam Gravelyn

Jennifer called me right away to set up an appointment to get my glass installed right as soon as she received it. It was also earlier then expected which worked out great!!

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Cal Dozeman
Cal Dozeman

Service and response times were excellent!

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Daniasia Wilder
Daniasia Wilder

Can To My House And Got The Job Done. They Did A Really Great Job ! Would Call Them Again.

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Shay Lowe
Shay Lowe

Christian served my auto glass need, he did an awesome professional job, great guy!

On time, prompt _ready explained everything to me..You're in good hands with the glass doctor.

=)

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Michael W
Michael W

Great service and quality …. Did a window and shower door- look amazing

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Ashlee
Ashlee

Quick to quote, quick to fix the needed repair. Kind folks all around. Definitely recommend!

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Dave Boughton
Dave Boughton

Great job & customer service. Highly recommend to fix all your glass problems!

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Nick Kolar
Nick Kolar

Easy process. Fair pricing. Will use Glass Doctor for future glass needs.

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R Betlej
R Betlej

Windows were installed efficiently and cleanly. Installers were polite and provided all information requested.

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Denise Karsen
Denise Karsen

We had a great experience with the glass doctor. I would highly recommend them!

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emily gendrikovs
emily gendrikovs

My 4 year old broke our large picture window recently. Originally we took the frame out to try to repair it ourselves, but it was far too big to fit into any of our vehicles. We reached out to several companies, but we were not impressed …

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Hannah Vander Ark
Hannah Vander Ark

They came to just do an estimate and were able to fix it in less than an hour right then! The front door looks like nothing was ever damaged. Highly recommend!

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Mike D
Mike D

Great price..great service..very happy with Glass Doctor. They went above and beyond to get glass repaired. I highly recommend them.

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Cindi Baltimore
Cindi Baltimore

Efficient and very nice people

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Zach Ebsch
Zach Ebsch

Team was very prompt and responsive. The installation process was seamless. I would recommend them for any damages window repairs.

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Nancee Kipen
Nancee Kipen

they were very punctual and professional, did great work and cleaned up after selves

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Anna Kornoelje
Anna Kornoelje

Very quick and easy scheduling with a phone call. Best price I found after contacting a few places. It started raining just as the contractor arrived so they rescheduled for the next morning. Fast service at my home and a nice person …

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Derek Drudy
Derek Drudy

Have been using Glass Doctor for over 20 years and they are the BEST!

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Chad Fessenden
Chad Fessenden

I needed to specialty order a piece of glass for a 90 year old door. Glass Doctor was able to help me get the glass I need and in a timely manner and it fit perfectly when I installed it

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Edward Mosley
Edward Mosley

very good

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Nathan Miller
Nathan Miller

I drive a 2017 jeep wrangler unlimited. 4 door. They're are notorious for the windshield cracking. Must be a jeep thing. I personally haven't ever had to replace it........ I guess I'm one of the fortunate ones. Every time I get gas I …

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Sue Korzinek
Sue Korzinek

Quality job!

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Terry Seely
Terry Seely

The install went very smoothly. A small hiccup on the type of glass that had to be installed at time of order. Wasn’t a big issue and they waived the install fee.

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Erin Knowles
Erin Knowles

Great service and price

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David Radde
David Radde

Great experience!

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Barb Niedzwiecki
Barb Niedzwiecki

Great people n very friendly

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Ray N
Ray N

Outstanding service! Friendly staff, prompt on time and reasonably priced. Couldn’t ask for a better experience.

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Tim Gavin
Tim Gavin

Good ppl. Did good work, helped me out when needed several times. Thanks Zach/Ann 😎

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Susan West
Susan West

Great timely work!

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Mike Jumah
Mike Jumah

Excellent service

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Amanda Hakes
Amanda Hakes

They quickly fixed two broken windows at our house.

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Lisa Emerson
Lisa Emerson

I shattered my windshield on Thursday. The Glass Doctor was able get my car in the same day and had the windshield replaced by 8 the next morning. Wonderful service! Highly recommended.

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Melissa Berry
Melissa Berry

I needed a window repair after someone had attempted to break into my car. This company had the kindest staff, Ann was amazing and went out of her way to help me. They come right to you and for a great price. I would definitely recommend!

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Rip Jb
Rip Jb

Love the customer service David did a great job thank you again

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Dave C
Dave C

Excellent and professional service offered by Jennifer. Very timely with responses unlike so many other service operations.

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Neil Schmidt
Neil Schmidt

They were helpful, friendly and performed exactly as they promised!

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Jeremy Weller
Jeremy Weller

Called all over the place, couldn’t find anyone to answer the phone or provide service completion any sooner than 8-10 weeks. Glass Doctor answered right away, sent an estimator the same day and work was completed in less than 15 business …

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Leo Preston
Leo Preston

Amazing service, excellent pricing, and all around good experience. Definitely recommend for anyone needing windshield repair/replacement.

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Teresa Zlydaszyk
Teresa Zlydaszyk

We've used Glass Doctor twice this year and both have been great experiences. Great quality, very professional. I will use again and recommend to anyone!

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Steven Johnson
Steven Johnson

Ben and Damien took on an unusual tempered, curved glass replacement task. They were on time, professional, explained each step they were taking and took enough time to do the job right. Really appreciate their work and help (and of …

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Adam & Kate Van Wyngarden
Adam & Kate Van Wyngarden

A little slow to return calls, but I would absolutely use them again.

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carolyn engen
carolyn engen

I was so completely happy with the workers who replaced my window glass. They were prompt and seemed to work efficiently. They were also very courteous. This was the second time I have used this company

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Dennis Lewis
Dennis Lewis

Very good job thank you very much 👍

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Kate Van Liere
Kate Van Liere

I was able to make an appointment to have my windshield replaced on site at home within 24 hours. Good price and good service. Definitely recommend.

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Linus De Paoli
Linus De Paoli

Great and fast service

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Dan Feliciano
Dan Feliciano

Awesome service 👌

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Cody Foust
Cody Foust

Amazing, professional experience and had the job done within 20 minutes

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Stephanie M
Stephanie M

I shattered the rear windshield of my truck moving some brush and branches. I called at 1:30 PM on a Saturday afternoon to schedule repair and they had it replaced before 3 pm on Monday for $100 cheaper (and 2 days earlier) than the …

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J.D. Collins
J.D. Collins

It's easy to give a negative review when things don't go as planned. That was my situation, my fireplace glass was cut wrong, but the process to fix the situation was 100% professional, and the staff was kind and responsive. They got the …

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Kiala Crawford
Kiala Crawford

I have used Glass Doctor for window replacements at my home and repairs to my windshield. Outside of their amazing work – their customer service is extremely TOP TIER! From the representatives in the office to the techs that come out to do …

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Dale Ringerwole
Dale Ringerwole

The technician was able to complete the repair at my home without my being there. Also, they did a great job of cleaning up the glass splinters from the broken rear window.

Easy people to do business with!

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Justin VanPaemel
Justin VanPaemel

Glass Doctor was great. They were quick to respond and did an excellent job replacing glass panes in our house that had begun to look worn from a broken seal. They look like brand new again at a fraction of the cost of new windows. Would …

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David
David

I had two insulated window panels replaced (one broken, the other fogged over). Sure, I paid more than if I did it myself, but these guys were 100% professionals. The service was totally worth the price. When they showed up, it look them…

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Ron Panzer
Ron Panzer

Very quick response and knowledgeable technician who did a great job

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Daniel Owczarzak
Daniel Owczarzak

Friendly,courteous, Quick quality service... Completely satisfied

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carol Segel
carol Segel

Very professional office staff. Very conscientious when they called that one of the windows had a blemish , they reordered . Honestly I’m not even sure I would’ve noticed the blemish that’s how conscientious they are. They worked around my …

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Lona Clairmont-Klein
Lona Clairmont-Klein

The two young men that came out to replace my glass were very courteous and professional. Before leaving they made sure inside and out had to smudges on my new window. I would highly recommend this company.

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Tim zoeterman
Tim zoeterman

Nothing bad to say. The entire experience was handled in a professional manner and all the people were cordial and friendly.

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Ray Thomas
Ray Thomas

Would have recived a 5 rating, But it tokk them a long time to get back with me after giving me a quote.

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Alissa Sefcik
Alissa Sefcik

Took my Son's Rare Bug Collection Here because the glass casing broke, They took extra care in replacing the glass without harm to any of the Insects, which is very hard to do, Reasonable rates and done in a quick fashion. Great Company, …

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Emily Darling
Emily Darling

Called about having a shattered car window replaced. They were luckily able to fit me in right away, accurately quote me a price, and the service was done in about an hour once the technician arrived. The window looks great! Everyone was …

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Adeline Leigh
Adeline Leigh

We have used Harmon Glass/Glass doctors several times and have always been pleased with their service, pricing, and professionalism.

But today I had an emergency pop up- one of our vans set to go out all day tomorrow had their back windows …

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Don Lang
Don Lang

i needed a pc of glass for my new desk, gave them the measurements and 2 days it was ready for pick up, looks great. Thanks Glass Doctor.

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Tamala Parker
Tamala Parker

To the gentleman that was SUPER patient with me today even though he came to my place I was way over an half hour late seeing how I over slept. 🙄 But he was very nice and understanding of my work schedule. Which made the whole experience …

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Jeff Bowen
Jeff Bowen

Replaced dual pane glass in 3 windows. Came when they said they would for estimate as well as installation. Were quick and clean and the glass looks great. Were the least expensive of the 3 quote's I received.

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Stephen Glaesman
Stephen Glaesman

Friendly staff, good communication, on time and on budget! I would recommend them for glass repair

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Bob Jenks
Bob Jenks

I had a settling crack that occurred in my park model trailer during the winter. I called Glass Doctor and for a reasonable price they took care of everything. Also the installer Skyler was extremely professional and very nice to deal …

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Michael Anderson
Michael Anderson

The original windows were guaranteed for life but the manufacturer is no longer in business. The Glass Doctor took care of our foggy windows and were fast and courteous. We will definitely use them again. As

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Betti Allen
Betti Allen

Had new plate glass top made and installed for my jewelry case at my store.

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george salas
george salas

Good install

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Nicole Gomez
Nicole Gomez

Glass Doctor was very quick with coming out to get measurements for a quote, getting us the quote, and then quick to install. When I called them to proceed with the quote, they even said we can be out there in an hour to install! Great …

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Peggy Frizzo
Peggy Frizzo

Easy to schedule, friendly, professional, and prompt. Did great work and cleaned up too!

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Joey Banuelos
Joey Banuelos

I am so impressed with these guys! I called in and explained the window panel replacement I needed on two of my windows on my home and they asked for the measurements and gave me a quote over the phone. When they got to my house, I was not …

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