Glass Doctor of Edmonton's Customer Testimonials

Thank you so much for your wonderful review! We are thrilled to hear that you experienced amazing customer service during your visit.

Thank you for your kind words Kimberley! We’re so glad to hear that you found our service polite and quick. Our team takes pride in ensuring that every job is done efficiently and to the highest standard, and it’s great to know that we were able to clean the glass and get your window back in place promptly.

Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

Hi Jim, Thank you for your feedback! We’re thrilled to hear that you were pleased with the installation and the quality of the product. Our team works hard to ensure that everything meets your expectations.

We sincerely apologize for the extended timeframe it took to complete your project. We understand how important timely service is and are continuously working to improve our processes to minimize delays in the future.

Thank you for your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

Thanks for the great review Deryck! We are always happy to help.

Hi Rick, thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you were satisfied with all aspects of our after hours emergency services. We strive to provide excellent customer service and quick responses.

Awe thanks. We do try to live by our core values, one of which is integrity. We believe in building relationships with our clients based on transparency and honesty.

Hey Carol, thanks so much for the kind words. I am so happy we were able to help you out and get your window replaced so quickly. And you were a pleasure to talk to as well!

Thank you for the positive review!

Thanks for taking the time to leave a review. I'm happy to hear that you were satisfied with us. We strive to provide the best customer service in the business!

Thank you so much for your kind words Bill! We're thrilled to hear that you had a smooth and professional experience with us from start to finish. Your satisfaction is our top priority, and it’s wonderful to know that you would choose to work with us again and recommend our services to others. We do take pride in our work and aim to please.

If you ever need assistance in the future, don't hesitate to reach out. We look forward to serving you again!

Best regards, Teresa

Thank you for taking the time to share your experience Aadra! We're glad we could be there for you during such a challenging time. It’s great to hear that our team was able to efficiently clean up the glass and board up the window after the break-in, especially during a long weekend. That's what we're here for!

Your safety and peace of mind are our top priorities. If you need any further assistance or services in the future, please don’t hesitate to reach out!

Best wishes, Teresa

Thanks Phillip! That is our goal always, to provide the best service possible!!!

Thanks for the compliment Devon. I'm happy to hear that our team met your expectations for quality and service.

Hey Corey, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us. Our team strives to provide fast and friendly service, and it’s great to know we made a difference for you. We truly appreciate your trust in us, and we look forward to assisting you again in the future. If you ever need anything, don’t hesitate to reach out!

Dear Lynn,

Thank you so much for your kind words! We are truly glad to hear that your experience with Glass Doctor was positive and that we could provide the care and service you deserved.

Robert, Vasili, Taylor, and especially me, are thrilled to know we made such a difference for you. Your recommendation means the world to us, and we’re grateful for your trust. If you ever need anything in the future, please don’t hesitate to reach out.

Wishing you all the best!

Warm regards,

Teresa

Thank you so much Olivia for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Your appreciation means the world to us, and we're glad we could go above and beyond for you. We look forward to serving you again soon!

Thank you for your feedback Andreazz! We're glad to hear that you had a positive experience with us. We strive to provide excellent service and quality products. If you have any suggestions or further comments, feel free to share. We appreciate your support!

Thank you for your wonderful review Zeynep! I'm happy we were able to repair your rear view mirror so easily. We're thrilled to hear that you found our team helpful and honest. Your support means a lot to us, and we’re proud to be your go-to place in Edmonton. We look forward to serving you again soon for all your windshield needs!

Thank you for your feedback! We’re glad to hear you had a good experience with our service. If you have any specific suggestions or need assistance in the future, feel free to reach out. We appreciate your support!

Thanks Eliza for the kind words. I will make sure Robert and Anatoli know how much you appreciated them!

Thanks for the STELLAR review Joe! I really appreciate your kind words, an your humor. Emergencies are stressful. We really do try to work out the best solution for each situation. :) Teresa

Hi Theo,

We're so glad we could help you out with this! Thank you for the kind words!

I shouldn't have laughed but your description of your husband's reaction and how much grief you would get from him was priceless. I totally empathized though. Since us girls gotta stick together, I made sure we had it done quickly for you so you at least get brownie points with him for that! :) ~ T

Thanks for the shout out Marion. Really happy to have been able to help your emergency repair. It sucks that there are so many vandals lately that smash vehicles for no reason all other than because they can.

Thank you Susan for your kind words and support. We’re grateful to have you as a valued customer. ~ Teresa

Thanks Luke! I truly appreciate the kind words. Your family is awesome, and unfortunately we couldn't do the repairs needed for two of you, but at least I was still able to pint you in the right direction. I am really glad it worked out for yours' and your dad's vehicles. Always happy to help :) ~ Teresa

“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!”

Thank you very much for your kind review of our business. We passed your comments about your experience onto Robert and it made his day!

Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.

Thank you for the 5-star rating! We are happy to know that you had a good experience.

Awe thanks Mike!!! I truly appreciate the kind words. We really do try our best to make what could sometimes be a painful experience (pun intended) as pleasant, straightforward, and easy as possible. :) Teresa

Awe thanks so much for the kind words Crystal. I have a great team here, who all strive very hard to be kind and compassionate as often we are dealing with people in crisis. Some people think "it's just a window", but it's not just a window. That window is part of what makes you feel safe and secure in your home and we understand how much a person can feel violated when that safety is threatened. Being able to provide same days service literally is a lifesaver for some people. I'm happy you found us, and you were so sweet and easy to work with that you made my job easy. ~ T

Thanks Don, happy to help.

Awe Christine, this is the sweetest review. Thanks so much for the kind words. We are a small, family owned business and compassion is huge part of our core company values. I'm grateful to work for a company that gives me the opportunity to help people make the best out of a bad situation. My heart really did go out to you and the rest of the team was just as happy as I was to expedite your order for you. ~ T

Thanks Marguerite, you were such a sweetheart to deal with. I happy we were able to get you taken care of so quickly.

Thanks for the feedback Dwayne. We are happy to be able to provide 24/7 emergency services for both commercial and residential emergencies.

Awe thanks Paul, you were a pleasure to deal with too. :)

Thanks Don, Happy to help. We try hard to keep our flat glass and laminated glass prices down and competitive to help out all contractor friends.

Thanks so much Jennalynn. Robert is pretty great with our four legged friends!!

Thanks Todd. He definitely takes pride in his work. :)

Thanks for the kind words Scott. we truly appreciate the feedback.

Hi Manjot, thanks for the kind words. You were a pleasure to work with and I'm happy we were able to get you taken care of so quickly. :) Teresa

Hi Baldev, glad we were able to help! I remember you, the guys in the shop were able to take care of you on the spot.

Thanks for the kind words Ignacio. Sorry we had that little hiccup in the schedule, I'm very happy it all worked out for you. :)

Thanks Amanda! We appreciate the great review. We were happy to help with your window replacements. :)

Hi Pam, thanks for the great review. We do try hard to do our best on every single window we replace!

Thank you so much for the kind words Najib. We try to live by our CODE OF VALUES here, which are "showing respect for all people, acting with integrity in all dealings, serving customers with enthusiasm, and having fun in the process!!" Your feedback makes me so proud to know that my whole team is working with those values in mind. Very much appreciated :) Teresa

Thanks Kim! We're happy to help, and I will make sure to pass on your compliment to Robert as well. :)

Thanks for the kind words Tina!

Hi Pierre,

Thanks for the kind review. We were more than happy to replace that glass window for you. Call anytime.

We are glad to know our customers are happy! We appreciate your time and feedback! We are always here to help! Thanks!

Thanks Ernie! Very appreciate your time and feedback!

Thanks for the nice words Wai. I will make sure to pass your compliments on to them.

Thanks Welby for your time and feedback. It is a pleasure for all our team members to know our customers are happy! We appreciate your business!

Thanks so much Brigitta, happy to help. ;)

Hey Sherri, YOU were a sweetheart to deal with, even during the trauma of being vandalised. Having a smashed window and needing emergency glass replacement is super stressful, especially when you've never had to deal with glass replacement before. Glad we were able t help so quickly.

Awe thanks Margaret, you were a pleasure to deal with and we are happy to help. I am also really glad we were able to do your window for you in only a couple of weeks!

Awe thanks Judy. We were happy to help. We know how having your glass broke can be traumatic as it makes a person feel, not secure and safe, and we try hard to be compassionate, kind and efficient through these struggles. Don't be afraid to keep in touch :)

Hi Joanna, we like to under promise and over deliver – lol! Seriously though, thanks for the great review and we're happy to have been able to help so quickly!

Thanks for the great review, we really are here to "fix your pane"! ;)

Thanks for the kind review. We know how stressful it can be to find emergency glass services when your business gets broken into. We are always here to help 24/7 with board ups or even same day glass replacements. Call anytime.

Thank you so much for your review :-). Robert our installer will be delighted to hear of another job well done! We greatly appreciate your business. Please feel free to reach out for any future glass inquires.

Thank you for the positive review. Our installer Anatoli will be happy to hear of another happy customer. We greatly appreciate your business :-).

Thanks for the great review Dylan. Glass replacement, especially emergency glass replacement, can often be an unexpected expense, and stressful, and we try our best to make it as painless as possible. :)

I appreciate your kind words Carmen. You made my day :-). It was a pleasure working with you :-). I hope you enjoy your new window and don't be a stranger for any glass inquiry in the future. I hope you have a fantastic day!

Thanks Kelly, always happy to help!

Thank you so much Janice for the positive review. I will be sure to let Robert and Anatoli know there hard work was recognized and appreciated. The review will make their day :-). Please feel free to reach out for any future glass inquiries. We hope you have a great day and we're here to fix your panes :-).

Thanks so much for the kind words Dominick. You truly were a pleasure to work with. Even though your original install did not go smoothly, you were patient and polite while I figured out how to fix it. I can't thank you enough for that. ~ Teresa

Thanks for the great Review Nathan! Happy to help with your mirror project.

Thanks so much, and for being okay with the change in the order. Your craft room is amazing!

Our slogan is "we fix your panes", pun intended. We know how stressful break-ins can be and how threatening it can be to your business or home. We aim to be as compassionate and accommodating as possible for people struggling with needing emergency glass replacement services or board ups. I can't thank you enough for the kind review, it really does make us smile :)

Thanks Vadim!

Thanks so much for the kind words. Robert is very meticulous and professional. He is also very good with frame repairs and glass replacements both. I will make sure he sees your kind words. ~ Teresa

Thanks for the kind words Tamara. I am happy your new bathroom mirror is just what you wanted.

Thanks for the kind words Darlene. You were also very pleasant to deal with :) and we are always happy to help.

Thanks for the great review Darryl, happy to help!

Thanks for the kind review Jo-ann. We are always happy to help.

Thanks Stan, we do appreciate the kind words.

Hey Josh, thanks for that! You were also great to talk to :) We were happy to help.

Thanks for the great review Steve. Always happy to help.

Thanks Luke, glad we were able to repair that window for you so quickly and easily.

Easy peasy lemon squeezy ;) We truly are here to "fix your pane".

Awe thanks so much for the great review! We were more than happy to help with your cabinet glass. Even happier to hear that you can't tell the difference.

Hi Skighe, thanks so much for kind review. We were more than happy to help with your glass window repair.

Thanks for the kind review Mimi. We are truly here to help.

We are happy to help with your glass repair. Thanks for the kind words!

Hopefully you don't need us again, but if you do, we are always here to help.

Hi Oscar, thanks for the four star review on your windshield replacement. I apologize for slight inconvenience of the rust flakes inside. The technician spent a fair bit of time sanding and cleaning around the windshield. He spent a good hour and half extra on your vehicle, NONE of which you were charged for, to make sure your windshield was safe. There simply was not time in the schedule to spend any more time on your vehicle. So sorry that we could not accommodate that lit bit of cleaning.

Thanks Brad!

Hi Cherry, Thanks for the kind words. We always try our best to accommodate emergency glass repairs as quickly and stress free as possible.

Thank you so much! I am glad we were able to help out with with your broken window and get it replaced so quickly for you. Have a great day!

Thank you so much Jocelyn for the rave review! While your window was an upper level, outside installation, it was still a fairly simple insulated glass unit replacement. I am happy you chose us that we were able to take care of that broken window for you. ~ T

Thanks for the kind words Gail. I am happy that even all the way out there in Athabasca, we were still able to replace those broken windows for you. :)