Customer Testimonials
From 843 reviews
Definitely Recommend
via 
very polite, quick service, would use again
via
Excellent, I was very, very satisfied with their customers service. Ms. RANDI was very customer service oriented.
via
Had a hiccup but, life happens and they made it right. Great company and great people that work there. Will do business with again.
via
Friendly, and windshield replacement looks great.
via
Quick and convenient mobile service!
Response from
Thank you for your great review, Melissa! We're thrilled to know that you found our mobile service quick and convenient. Your satisfaction is important to us, and we look forward to serving you again in the future!
via
Easy to work with and provided fast service.
Response from
Thank you for your positive feedback, Mary! We're glad to hear that you found our service quick and easy to work with. Your satisfaction is our priority!
via
The guys came to my house, after calling to let me know they were on their way. They were very professional, addressed the glass replacement on one car and the nick on the other car.
I would ABSOLUTELY recommend Glass Doctor. Very satisfied…
read more
Response from
Thank you for your fantastic review, Susy! We're delighted to hear that our team provided professional service during your glass replacement. Your recommendation means a lot to us, and we're glad everything is working well since the service. If you need any further assistance, feel free to reach out!
via
I highly recommend. I was happy with the prompt, efficient service, and the staff being very courteous and professional. The BEST customer service ever. I give a rating A+ from start to finish.
Response from
Thank you so much for your wonderful review, Syble! We're thrilled to hear that you were happy with our service and found our staff courteous and professional. Your recommendation means a lot to us! We look forward to serving you again in the future.
via
Was good except the guy that was supposed too come fix my windshield called in sick but the guy I got was cool he worked his tail that day and come 2 hours away too fix me up.
Response from
Thank you for your understanding, Michael! We’re sorry for the initial hiccup but glad to hear that our technician could assist you effectively. Your kind words about his dedication mean a lot. We appreciate your support!
via
The two gentlemen showed up at my apartment on time and finished the job and cleaned up afterwards. I felt safe with them in my home. Very professional.
Response from
Thank you for your wonderful feedback, Angela! We are delighted to hear that our team provided you with a professional and safe experience. Your satisfaction is our priority, and we appreciate your support. We look forward to servicing your future window issues!
via
Windshield was replaced when scheduled and a great installation was done !
Response from
Thank you for the great review, Ken! We're thrilled that the windshield replacement was completed as scheduled and to your satisfaction. Our team strives for excellence, and your feedback motivates us to keep up the good work! We look forward to serving you again in the future.
via
Clint was AMAZING!!! So kind and caring not just about his job, but the customer as well. Took time to talk with me and explained everything throughly. He is truly a great person. I am so lucky to have met him!
Response from
Thank you for your wonderful review, Kristi! We're thrilled to hear about your positive experience with Clint. He truly embodies our commitment to customer care. We appreciate your kind words and hope to see you again soon!
via
Excellent company, they even gave a military discount, the work was professional from the estimate to the install, I will use them again.
Response from
Thank you for your fantastic review, Jeff! We truly appreciate your kind words and are glad to hear you valued our military discount. It’s great to know that you found our work professional from start to finish. We look forward to serving you again in the future!
via
The guys called when they were on the way, and they arrived early. Job was completed quickly and with good professionalism and customer service.
Response from
Thank you for your positive review, Reggie! We're glad to hear that our team provided timely service and professionalism. Your satisfaction is our priority, and we appreciate your support!
via
They did a great job and tech. was very nice and professional
Response from
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our technician. Your satisfaction is our top priority, and we appreciate your support!
via
Easy to make appointment, very helpful, kept in touch and showed up on time. Did the job perfectly at my home! I’ll definitely recommend to everyone!
Response from
Thank you, Barbara! We're delighted to hear that you had a positive experience and found our services helpful. Your recommendation means a lot to us, and we look forward to serving you again in the future!
via
I had some chips in my windshield. Glass Doctor did great service that didn’t break the bank.
Response from
Thank you for your kind words, Pam! We’re glad to hear you were satisfied with our service and that we could help without breaking the bank. Your support means a lot to us!
via
Really did a wonderful restoration job on a double pane window. Made sure to clean up broken glass and put everything back in place.
Response from
Thank you for your wonderful review, Carl! We're thrilled to hear that you were satisfied with the restoration work on your window. Our team takes pride in their attention to detail and clean-up, and we appreciate your recognition of that. Your support means a lot to us!
via
Thanks Glass Doctor for prompt and professional service. Very knowledgeable and friendly. I called, set an appointment and was in and out without breaking the bank! Shout out to Ashley and Kennedy. Appreciate your personal care.
Response from
Thank you for your wonderful review, Pann! We're thrilled to hear that you had a prompt and professional experience with us. Ashley and Kennedy will be glad to know they made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future!
via
Good service!!!
Response from
Thank you for your positive feedback, Charlotte! We're glad to hear you had a good experience with our service. Your satisfaction is our priority!
via
Fair price, finished as scheduled, cleaned windows and removed excess sealant.
via
It was easy, they show up when they say they will and got the job done.
via
Professional and friendly. Great job on my new windshield.
Response from
Thank you for your kind words, Cindy! We're thrilled to hear that you had a great experience with our team and love your new windshield. Your satisfaction is our priority!
via
Very pleasant experience with Glass Doctor. They came out quickly, made my replacement windows and returned them quickly as well. After technician left, I found a hairline scratch on one. They came out and looked and replaced the window …
read more
Response from
Thank you for your kind words, Marsha! We're thrilled to hear that you had a pleasant experience and appreciate your understanding regarding the scratch. Our team strives for excellence, and we’re glad we could resolve the issue promptly for you. Your satisfaction means a lot to us! We always have, and always will abide by our done right promise. If it's not done right, we'll make it right. Thanks for giving us the time we needed to make it right for you.
via
Quick service half the price of Safelite
Response from
Thank you for your great review, Robert! We're thrilled to hear that you found our service quick and affordable. Your satisfaction is our priority, and we appreciate your support!
via
Expensive but reliable no complaints
Response from
Thank you for your review, Lisa. We're glad to hear that you find our services reliable. We are always trying to provide the best quality and service. We're so glad you are pleased. Thanks for choosing Glass Doctor!
via
Great experience all around, zero hassle and the windshield is perfect
Response from
Thank you for your positive feedback, Ryan! We're glad to know you had a hassle-free experience for your Mazda and you're satisfied with our windshield service. We look forward to assist you in the future.
via
I unfortunately had to replace a window due to b&e. Staff was Very friendly and professional! Much more reasonable than Safelite! Highly recommend!
Response from
Elizabeth, thank you for sharing your positive experience with us! We are glad that our staff was able to assist you professionally in your difficult time. We appreciate your recommendation and look forward to serving you in the future.
via
All in all, Glass Doctor delivered on exactly what they promised and did it for a reasonable price. The only reason I did not give 5 stars is their communication was a little splotchy on sending a quote.
Response from
We appreciate your constructive feedback, Isaac. We apologize for any miscommunication on our part regarding the quote, and we'll ensure to enhance our communication efforts moving forward. Thank you for recognizing our services and we look forward to serving you better next time.
via
The techs showed up on time and replace my window easily!
Response from
We are pleased to hear this, James! It's great to know that our team was able to replace your window on time and without any hassles. Thank you for choosing Glass Doctor.
via
Window replaced and done professionally at good price
Response from
Thanks for our 5-star review, Justin. We're glad you appreciate our professional service and pricing, and we appreciate the opportunity to replace your backglass on your F-150 . We're committed to providing quality glass solutions at affordable prices. We look forward to serving you again.
via
The representative from Glass Doctors was professional and polite. I try appreciated the prompt service as I needed my vehicle!!
They came right to my house!!
Response from
Thank you for your kind words, Phyllis, and for trusting us to replace the door glass on your Cherokee! We are thrilled to hear about your positive experience with our representative. Rest assured we will relay your appreciation to them. Looking forward to your future interactions with us.
via
Awesome customer service.
Response from
We're thrilled to hear about your positive experience with our customer service, Katie! Thank you for the 5-star rating.
via
Dependable and on time service. Great tech!!
via
My experience with Glass Doctor was positive from the initial visit and consult to the final installation of my re-sized bathroom vanity mirror.
via
Quick to respond, although I had to replace 4 windows it would have been nice to receive some
Sort of discount. They are thorough and we used the same gentleman for measurements & replacements he has been great.
via
Glass Doctor recently replaced a commercial window for our office. The service was quick and professional and very reasonable. I'm not only recommending Glass Doctor but I will be using their business again.
via
Very fast and nice people
Response from
Thanks so much for choosing Glass Doctor for your windshield and for our 5 star rating. We're glad to have been allowed to serve you.
via
On time and very through. The work was done quickly and professionally.
Response from
Thank you for your feedback, Bruce! We're delighted to hear that you you are enjoying your patio door glass and that our service was timely and professional. Looking forward to serving you again in the future.
via
I was very pleased with the work Glass Doctor's employees did to fix the windshield in our RV. They advised me of the options considering the unusual situation. Fast, efficient, very little down time and under budget. Will definitely use…
read more
via 
5 star service!! The guys were courteous and thorough...very competent! I will recommend Glass Doctor to my friends and family!
Response from
You made our day with your comment! Our aim is to provide such extraordinary service that we not only get life long customers, but that those clients love us enough to tell the people they know. Thanks so much for helping us achieve our phenomenal service goal.
via
I was so pleased that I could replace my glass instead of the whole window. They saved me a fortune and were very nice to work with.
via
Got the Windshield a day late but waited while they installed , great service and would use them again !
via
Glass Doctor of LR was punctual to both the initial diagnostic visit and for the actual repair. The technicians were knowledgeable, efficient and very friendly. Very good experience.
via
Great service and very prompt.
via
I called 5 different shops and found they were the fastest to complete the task. I will be calling them out again in the future. Not the cheapest but defiantly not the most expensive either.
via
The technician rhay replaced a broken window in my home was a true professional. Glass Doctor made a commitment of replacing it within two days and he made it happen. Very happy with their work. I would recommenf this company ro anyone …
read more
via
Very friendly on time got the work done fast will used them and tell everyone I know about there service
via
Needed a fixed window replaced. Excellent service and very reasonable pricing. The tech was easy to understand and answered all questions. Highly recommend.
via
Very professional folks and new windshield looks great. Very happy.
via
Great people
Response from
Thank you for the review. With think our customers are great, also!
via
Very knowledgeable about vehicle glass repair.
Response from
Thank you for the positive feedback and 5 star review.
via
Great customer service and they really take care of you.
via
Informative regarding my future windshield repair
via
Very nice company. Does what they say. Does not leave you hanging.
via
We had a semi-circle window that needed to be replaced after the tornado. It was an odd shape. It looks several trips but Jeremy with Glass Doctor was determined to get it right. A real pleasure to work with.
via
Best decision I ever made was giving Glass Doctor of Central Arkansas a call after a terrible experience with Safelite. Long story short, Safelite could not replace my glass for two weeks, tried to arrive 3 hours earlier than my agreed upon…
read more
via
The employees were professional, courteous and helpful. I had 2 different projects. My second experience was much smoother than the first. For the first experience , it took way too long and seemed like the left hand didn’t know what the …
read more
via
Everyone has been so knowledgeable and helpful.
via
The price to order glass was affordable. The service was done in the same day at drop off and they were professional and efficient.
via
Good Quality, Great value, Did have a lot of issues with getting correct glass once glass arrived it is perfect.
via
Technician was very polite and personable . Completed repairs quickly
via
The tech was nice and knowledgeable
via
Great job!!!
via
I love the mobile service where they meet you where you are that gives great convenience and less the headache to bring your car in and the waiting time. I was able to get tasks completed at home as he repaired my windshield. The guy was so…
read more
Response from
Thank you for letting us know how much you appreciated our service. While not all vehicles can be completed on a mobile basis, we do try to accommodate our customers where we can. We appreciate you leaving us such a nice review and a 5 star rating.
via
Glass Doctor is very professional..Mr.Clint is very nice and gets the job done.. Thank you all so much
Response from
Thank you for letting us know how pleased you were. Our specialists love when they are appreciated for their efforts.
via
The glass in our front door at churh shattered. We were at a lost because it was a late Friday evening other businesses were closed. We called Glass Doctor. The representative worked with us and called the installer that was off duty …
read more
Response from
Glad we were able to help. Sometimes the size of the glass is an unusual size, but in your case, we were able to take care of your issue as we would like. Thank you for trusting your needs to us and giving us a 5 star review.
via
He was the best!!!
Response from
Thank you for letting us know. We think our service professionals are awesome also!
via
I wish the installer had cleaned the inside of the windshield after it was installed. It was streaks and tape residue that I had to clean off. Also the initial appointment was rescheduled for a week later.
Response from
We apologize for the inconvenience. We will remind the installers to have you the customer give our job one last look over just in case. Thank you for sharing with us.
via
Quick, friendly, professional. Very easy to schedule and work with and accepted my insurance.
Response from
Thank you for leaving us a five star review. With the large of requests for auto glass we are handling due to the hail storm, it is nice to hear people appreciate and recognize our efforts to assist as many people as possible as quickly as possible and still provide the high quality and service we and our customers expect. Thank you for trusting your vehicle needs to us.
via
Awesome service recommend 💯!
Response from
Thank you so much for the review. We are constantly striving to provide excellent quality and service even when the recent hail storm has restricted supply and increased demand. We always love to hear our efforts are appreciated.
via
Impressed with Farm Bureau and Glass Doctor next day service
Response from
The hail storm has definitely increased the glass needs for people's automobiles and homes, and it is great to hear from people impressed with our efforts to help as many people as we can while maintaining high quality and service standards. Thank you for trusting us with your needs.
via
Good professional and fast service. Looking forward to my next appointment next week
Response from
Thank you for trusting us with your needs. We appreciate you taking a moment to tell us how much you appreciated our service.
via
Perfect transaction. Never saw them, they gave a an estimate and time line and built the replacement window for me and installed. Didn’t have to take off work, gave them access to house with a code. Will use them in the future. Highly …
read more
Response from
Glad to hear you enjoyed your experience. We strive to make the customer feel good about the process in addition to provide high quality and service.
via
On time, courteous, and did a great job
Response from
Thank you for sharing your experiences with us. Always nice to hear when we have not only met the customer's expectations, but have met our expectations.
via
Great value, professional service and excellent follow up and follow through.
Response from
Thank you for letting us know we not only achieved a 5 star rating in your opinion, but with the details provided, you confirmed we met our goals for your experience also.
via
Friendly, fast service
Response from
Thank you for letting us know you were pleased with the experience.
via
Real professional and on time
Response from
Thank you for letting us know we achieved our goal with you and for the 5 star review.
via
Great job thanks
Response from
Nice to hear you were pleased with our work. Thank you for the 5 star review.
via
The tech that came my home was super nice and professional!!! Communicated throughout the process. You guys are awesome!
Response from
Thank you so much for the 5 star review. Nice to hear that our efforts are well received.
via
Had a hard time getting together because of rain and other isssues but they never gave up and we finally got it done.
Response from
Things do not always go as planned, but we will take care of it. Thanks for the 5 star review and your patience with our determination.
via
Had windshield replaced and it was a very positive experience. The man was very professional, friendly, and I was very impressed with his work. Thank yoi.
Response from
Thank you for taking the time to give us a 5 star review and share your experience. It is always nice to hear when we have impressed a customer with our efforts.
via
Technicians were very professional and helped to find the problem and corrected it for me.
Response from
Thank you for the feedback and allowing us to serve you and take care of your concerns.
via
Arrived on time, very professional
Response from
Thank you for the review. While ensuring our customer's needs are met and resolved comes first, it is nice to hear that we are timely also.
via
I’m not sure which was better, the customer service or the quality of work. Both were excellent! Glass doctor was one of a few we called about for prices and while they were on the higher end, the customer service and speed of service was …
read more
Response from
We strive to provide both excellent quality and unsurpassed customer service. Thanks for letting us know we achieved those goals with you.
via
Everyone that I dealt with in getting my window installed were courteous and professional. The work crew (Clint, Keith & Isaac) worked seamlessly together in getting the project done. The care they took to insure the integrity of my home …
read more
Response from
Thank you for taking time to tell us how pleased you were with your experience. We are proud of our specialists and the rest of the team and love to hear when others appreciate them also.
via
Cameron was terrific! Fast, friendly & extremely competent.
Response from
Thank you so much for the positive review. Glad you were so pleased with our service and trusting us with solving your problem.
via
Came to our home and very friendly. He knew exactly what to do. Very satisfied with installation. Would highly recommend your company to others
Response from
Glad to hear you were so pleased with our service. Thank you for leaving us a 5 star review and giving us the opportunity to serve you and your family.
via
Glass Doctor of LR is my trusted glass replacement firm of choice!!! They give my clients high level customer service each and every time!
Response from
Thank you for the review. We always appreciate hearing our efforts to have satisfied customers succeeded.
via
Technician was communicative and was very patient with us! (I was at work and my husband didn't hear him at first). The window looks great and I also like that they have a year warranty!
Response from
Appreciate the positive feedback and the 5 star review. Just to clarify, we have a lifetime warranty against leaks and workmanship and guarantee the windshield against breakage for one year. This means free chip repairs for a year and should the windshield break we will replace the glass for free.
via
Honestly! My insurance company had approved a complete windshield replacement. After the young man, checked the windshield damage he, advised that the crack could be filled instead of replacing windshield.
I had already been advised by …
read more
Response from
Glad you appreciated our efforts. While all chips will not disappear, if we can, a chip repair will save one more windshield from piling up in a landfill. Thank you for the 5 star rating and the positive review.
via
Very Professional atmosphere both in office and in the field. Very competitive price and prompt service. Technician was very knowledgeable of the work that needed to be done.
Response from
Thank you for the 5 star review and the positive feedback. It is always nice to hear hard work and customer service is appreciated.
via
Great service
Response from
Thank you for the 5 star review. Great to hear you appreciated our service.
via
Quick response, installed in a short time. Great job!
Response from
Thank you for the 5 star review. We do our best to be prompt, provide good quality service, and a quality product.
via
Wont ever use anyone else again!! They got me fixed up in less than 48 hours with a good price and even came to my house!!!
Response from
We greatly appreciate the confidence in us and our service. It is always nice to hear when a customer is so pleased they are looking forward to doing business with us again. Thank you!
via
Professional, courteous, prompt
Response from
Thank you for the feedback. It is great to hear the aspects that customers appreciate most about their experience with us.
via
Sent a service professional out immediately who was prompt, polite and got the job done in no time! The work on the windshield ding was nearly invisible when he finished. I was so pleased!
Response from
Thank you for the review. While all chip repairs do not disappear, we are glad to hear that you were satisfied with our service.
via
Great service, from their phone rep, to the technician that came to my house to fix it at no extra charge. Definitely recommend over other companies!
Response from
Thank you for the review. Always nice to hear when someone is pleased with our service.
via
Very quickly , like in one day handled my claim and came to my work and the gentleman was so nice . The man on the phone is super friendly and helpful too
Response from
Glad we were able to service your needs so quickly! We strive to do our best and love to hear when e succeed! Thanks for letting us know by leaving a review.
via