Glass Doctor of Indianapolis's Customer Testimonials
Glass doctor was recommended by a window installer, they took my call and on the same day, there was someone at my house looking at my broken window-glass! Because my window was small, they had to order the glass but in about a week after …
read moreGlass Doctor of Indianapolis was amazing! When I initially reached out, I had the pleasure of talking to the owner/Tim because the team member that normally handles the calls wasn't in yet. He took all my info down and Kathy called me back …
read moreI had an excellent experience working with Glass Doctor. From start to finish, their team (Karen) was professional, knowledgeable, and attentive to every detail. The quality of the windows is outstanding both in terms of functionality and …
read moreVery good experience. All appts and dates were met. Price for
fixing my issues of a seal, i.e. inside glass completed. Estimates from the two largest companies was over $2000, wanting to remove the entire window frame, paid just 1/4 of that…
read moreI highly recommend Glass Doctor! Ryan, service tech + Karen, operations manager + Kathy, scheduling were each personally professional and a breeze to work with to complete the replacement of my garage side door window that had been broken …
read moreThe Glass Doctor is my family’s choice for our glass needs. Finally, a company which shows that it values its customers; we all know that is a rare thing these days. They are a pleasure to do business with. Professional and ethical! Highly …
read moreWhen our window pane broke, we thought we’d have to replace the entire window. But Glass Doctor offered a solution at a fraction of the price. The entire experience was professional, efficient and competent. I really appreciate your work…
read moreReceived a quick response when I called to request an onsite quote. The technician arrived witin the given time frame and was congenial and very professional. After getting several other quotes, we did go with Glass Doctor and were …
read moreMargy,
Thank you for the opportunity to "fix your panes". It was also a pleasure to work with you.
Thank you again for your business.
Tim Jokl\Owner
Recently had to replace the windshield in my minivan after a large crack expanded beyond repair. Glass Doctor was fantastic to work with. Quick to respond and provide a quote. Answered all of my questions. Best quoted price but great …
read moreThey replaced broken double paned, insulated glass in a bedroom window. Very good quality workmanship. Helpful from the first call to the office to the installation of the new glass. Only negatives: Seemed to take a long time between …
read moreGot a quote, called to schedule an appointment and they got me in the next morning. Excellent customer service! They were very polite, answered all my questions completely, and were super efficient and had me on my way in an hour. 10/10 …
read moreA technician came out to do an estimate for 2 large windows. The price was was very reasonable and a couple hours later two trucks with several technicians came out and did a professional job!
One of the technicians has been with their …
read moreI needed emergency window repair on my home after moving out of state while the home was being prepared for showings. I spoke with Karen and she and her team could not have made it any easier. I was extremely pleased with how fast the job …
read moreMy initial contact with The Glass Doctor was the receptionist (I did not get her name) she was very nice and quick to get someone on the phone.The Glass Doctor gave two options with a detailed price listing. After, discussing the matter …
read moreI was thinking that I would have to have a new 3 panel sliding glass door door installed at quite a hefty price. I didn’t think that there were any other options available.
After some investigation I came across the Glass Doctor and the …
read moreWe had a living room window that wouldn't open nor close so called the Window Doctor and Austin came out this morning, took about 2 minutes and popped the window back into place. Didn't charge anything and was very courteous. Thanks for …
read moreWe used Glass Doctor for a frameless sliding shower door purchase and installation for a Master Bathroom demo we completed. They were easy to work with, very professional and communicated well. We had a usability issue with the doors and …
read moreThank you Mike, it was a pleasure working wih you. Enjoy your new shower!
Karen and Austin exceeded my expectations with handling my large plate glass home project. I highly recommend the Glass Doctor for any and all of your glass needs!
Great job team!
Thank you Mark! It was a pleasure working with you and lets us know when you need something in the future.
It was hard to find a company interested enough in doing business with me to actually give me a return call or a quote. I told them upfront I was interested in just replacing one fogged thermopane, and when they proved that I was not …
read moreI had a quote from a window company of 1300.00. You all came through and did what needed to be done for about 1/3 that price. You worked around my schedule. The tech’s were nice and knowledgeable and fast. I would say it’s one of the best …
read moreINDIANAPOLIS IS AN AREA WE NORMALLY COVER WITH OUR IN HOUSE SERVICE CREW BUT DUE TO THE NATIONAL PANDEMIC I HAD THE OPPORTUNITY TO SUB CONTRACT ALL EXISTING SERVICE REQUESTS IN HOPES TO KEEP OTHER BUSINESS DOORS OPEN. GLASS DOCTOR WAS EASY …
read moreI had one broken window, I had been turned down by several other companies related to the pandemic, glass doctor utilized there PPE during the estimate and install. They were polite and knowledgeable and down to earth. Plus the estimate was…
read moreHad a windshield cracked beyond repair. GD was closer and cheaper than other companies in town and used OEE-quality materials. Seemed odd to initially talk to a call center, but Karen at the local shop on 89th St. got me an appointment the next day, Kathy called to keep me informed and Victor completed the replacement exactly when promised with a windshield that looks as good as when car was new. Very professional in all aspects.
Windshield cracked, quoted $803 by my local glass company. Glass doctor charge me $316. Went onsite for replacement. Took 2 hours, so far happy with the outcome. Waiting area is just a sofa with tv and magazines. Free wifi. Nothing fancy about it.
- Ivan L.
Everything was done just like they said from the owner down. A pleasant experience. Installed shower door; great installer. Would recommend them to anyone.
- Mark W.
I had a cracked windshield and they had the best price out of 5 other businesses. They were easy to work with when I needed to reschedule. I went to the facility (which was a little hard to find) and was allowed to watch the process and ask questions. They were super friendly and honest. They will be my main choice for any kind of glass repair. ~Thanks Glass Doctor!
- Jonathan G.
April 4, 5:09 pm - my windshield hit by stone and cracked. April 5, 3:35 pm - my windshield repaired for less than $50. All what is took was one phone call to this business - service available immediately on their site. I should call them first, I wasted my time on others - or no appointment available within one week or a repair would depend on weather since they had no UV lamp and sun would need to do a work to harden resin. Here I encountered family owned business (a franchise) with friendly and helpful personnel (thank you Tim and Karen) who really care you get a professional service for your money. I definitely can recommend their service.
- Pavel V.
I'm very pleased. They provided me a same day mobile service after my car had been broken into. Thanks Glass Doctor. You guys rock!
- Kathy W.
Automobile windshield replacement. OEE part for nearly $100 less than Safelite wanted to charge. Wifi in the waiting area. Very friendly and personable staff and management. I stayed longer than was necessary just chatting with the owner. I would definitely use again.
- Scott A.
Had to get my front windshield replaced. They did a good job. Customer service could use some fine tuning.
- Seraph P.
It's not every day that you need to replace damage windshield, it's an inconvenience. Glass doctor does all they can to make the experience as painless as it can be. Professional and affordable would be to two words I use to describe them. Karen at the front desk kept me informed throughout the replacement process and was able to provide me with a fair deal compared to their competitors. I thought the process was painless. Great job Glass Doctor of Indy. I would highly recommend and I'll be back, hopefully not soon.
- Mike W.