Customer Testimonials | Glass Doctor of Indianapolis

Glass Doctor of Indianapolis's Customer Testimonials


From 847 reviews
steve suter
steve suter

They did a great job!

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denisse gutierrez
denisse gutierrez

Glass doctor was recommended by a window installer, they took my call and on the same day, there was someone at my house looking at my broken window-glass! Because my window was small, they had to order the glass but in about a week after …

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Trent Paino
Trent Paino

Great service and experience at a very competitive price

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Trent Paino
Trent Paino

They replaced our truck windshield with great service and very timely.

Response from business owner

Trent, Thank you! it was a pleasure working with you!

Thank you for your business.

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PHIL SCHNARR
PHIL SCHNARR

very friendly staff showed up when promised and deep great work

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Chad Rollins
Chad Rollins

very good. responsive and completed the job. Even followed up with a repair on a trim piece that broke

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Terri Haynes
Terri Haynes

We received excellent service from the employees we dealt with. Their concern for our needs, questions, delivery & installation of the shower door was top notch! We would recommend Glass Doctor for your glass needs.

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Daria Crawford
Daria Crawford

Prompt, efficient service. Installers are ways friendly and very competent.

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Natalie A.
Natalie A.

Glass Doctor of Indianapolis was amazing! When I initially reached out, I had the pleasure of talking to the owner/Tim because the team member that normally handles the calls wasn't in yet. He took all my info down and Kathy called me back …

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robert lawrence
robert lawrence

Great fast service!

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JT O'Connor
JT O'Connor

Friendly staff, quality work, reasonably priced, and fast turnaround!

I hope I don't need to replace a car window again soon, but I'm bringing it here when it does happen again.

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Tania Ruiz
Tania Ruiz

Highly recommend*

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Missy Chorba
Missy Chorba

I had an excellent experience working with Glass Doctor. From start to finish, their team (Karen) was professional, knowledgeable, and attentive to every detail. The quality of the windows is outstanding both in terms of functionality and …

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Martha Sackett
Martha Sackett

The representative was very prompt and did the work in a mininum of time. I was happy with the work they did and would definitely call them again if I had a problem. Thank you for Mr Handyman for recommending them.

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Cheryl M Wendholt
Cheryl M Wendholt

They were helpful, timely, and not too expensive.

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Shivani Patel
Shivani Patel

The best place in town to buy glass or mirrors!

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Grover Smith
Grover Smith

Great product and very easy to work with team! They are very communicative!

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Alvin Williams
Alvin Williams

Very good experience. All appts and dates were met. Price for

fixing my issues of a seal, i.e. inside glass completed. Estimates from the two largest companies was over $2000, wanting to remove the entire window frame, paid just 1/4 of that…

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Thomas Beckendorf
Thomas Beckendorf

Great service, thorough cleanup. Thank you!

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Lady T
Lady T

I had to have my windshield replaced due to a dump truck’s rock hit it. Glass Doctor was the most affortable and did a GREAT JOB! I would recommend them.

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J
J

I highly recommend Glass Doctor! Ryan, service tech + Karen, operations manager + Kathy, scheduling were each personally professional and a breeze to work with to complete the replacement of my garage side door window that had been broken …

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Sheila Greenwald
Sheila Greenwald

Window broken got it replaced in one week

Fast and clean up was great.

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Denise Averett
Denise Averett

The Glass Doctor is my family’s choice for our glass needs. Finally, a company which shows that it values its customers; we all know that is a rare thing these days. They are a pleasure to do business with. Professional and ethical! Highly …

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Carey G
Carey G

Nice people, fair pricing, quality work. Highly recommend.

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Eduardo Vilar
Eduardo Vilar

Chad, the technician was great!! Did the job so quickly. I would recommend Glass Doctor of Indianapolis a 100 percent.

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Haley Walker
Haley Walker

Great experience – Karen went out of her way to help us find a custom glass piece that isn't even made anymore! Service was quick and communication was awesome. Highly recommend!

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MJ “Gran” Ku
MJ “Gran” Ku

When our window pane broke, we thought we’d have to replace the entire window. But Glass Doctor offered a solution at a fraction of the price. The entire experience was professional, efficient and competent. I really appreciate your work…

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Jessica White
Jessica White

Very fast. They came to my house and got this taken care of in one day. I'm very pleased with my new windshield.

Response from business owner

Thank you Jessica for giving us the opportumity to "fix yuorpanes."

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Margy Moorhead
Margy Moorhead

Received a quick response when I called to request an onsite quote. The technician arrived witin the given time frame and was congenial and very professional. After getting several other quotes, we did go with Glass Doctor and were …

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Response from business owner

Margy,

Thank you for the opportunity to "fix your panes". It was also a pleasure to work with you.

Thank you again for your business.

Tim Jokl\Owner

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Thomas BRinduse
Thomas BRinduse

Professionals that know what they are doing

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Sara Kantner
Sara Kantner

We had a break-in and needed the window replaced asap. Glass Doctor was professional and responsive. Fair priced. Would definitely recommend!

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Marilyn Drew
Marilyn Drew

I have used glass doctor twice now and both times they were extremely efficient and on time.

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Lisa Schemenauer
Lisa Schemenauer

excellent service! Reasonable prices! Professional installer! I would highly recommend

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Barbara Pierce
Barbara Pierce

Extremely quick and professional. They replaced our French door pane. Would use this company again.

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Helen Cassada
Helen Cassada

The process from review to completion was beyond our expectations. It was wonderful to be taken care of. Highly recommend.

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Ryan Rush
Ryan Rush

Quick and great communication.

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Thomas Galovic
Thomas Galovic

Great service and excellent turn around time.

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Melissa Brown
Melissa Brown

I will use them again! Returned email request within 24 hrs for a quote. Prompt and workmanship was excellent. Couldn’t beat the price!

Response from business owner

Thank you Melissa, that is what we strive for at Glass Doctor, prompt service, excellent workmanship and affordable pricing!!

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Jay
Jay

Chad and Bryan took their time and did a quality job…very pleased with the results.

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Kerri Wellman
Kerri Wellman

Recently had to replace the windshield in my minivan after a large crack expanded beyond repair. Glass Doctor was fantastic to work with. Quick to respond and provide a quote. Answered all of my questions. Best quoted price but great …

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Chris Hood
Chris Hood

It's cheapest in town. Replaced my semi truck windshield in 10 mins

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Nickolay Brustovetsky
Nickolay Brustovetsky

Fast, quality service, competitive price; nice, polite personnel

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Whitney Hansen
Whitney Hansen

Chad did a great job answering all my questions and installing our new shower door!

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Speedy Heating and Air
Speedy Heating and Air

Repaired a previous bad replacement by a different company

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Michael Williams
Michael Williams

Glass Doctor was great to deal with in replacing the glass on my 2 large double entry doors. Pricing was very reasonable and Chad did a great job in installing.

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Bryan Cranfill
Bryan Cranfill

The Glass Doctor team provides great customer service, in addition to being a great value. Very personable & professional!

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B. Sampson
B. Sampson

Gentleman that came out was very professional and installed window in like 20mins. Saved me literally thousands of dollars for a cracked bay window. I would highly recommend Glass Doctor 100%!!!

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Ryan Conley
Ryan Conley

Quality work and professional employees.

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Richard Shippee
Richard Shippee

They replaced broken double paned, insulated glass in a bedroom window. Very good quality workmanship. Helpful from the first call to the office to the installation of the new glass. Only negatives: Seemed to take a long time between …

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Tara Dale
Tara Dale

Got a quote, called to schedule an appointment and they got me in the next morning. Excellent customer service! They were very polite, answered all my questions completely, and were super efficient and had me on my way in an hour. 10/10 …

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Tom Lewis
Tom Lewis

Installer was fantastic and very professional

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Betsy Warne
Betsy Warne

Great service, great pricing. Super friendly and efficient

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Matthew Kochevar
Matthew Kochevar

Getting a quote was super easy and once the glass pane was ready the tech was efficient in fixing my window.

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Latrice Warren
Latrice Warren

Great job

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Brook Ferguson (Chef Boy-R-Dude)
Brook Ferguson (Chef Boy-R-Dude)

work was done right and done when they said it would be but a little pricey

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Don Steel
Don Steel

Karen, Kathy and Tim were great!

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Dr. Jerry Risser
Dr. Jerry Risser

Quick and efficient, able to fix my car window within 24 hours of my call and did a nice job. Estimate was given when I scheduled and that was what I paid. I would absolutely use Glass Doctor again.

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Rob Davidson
Rob Davidson

Glass Doctor took care of us in days versus competitor estimate of weeks.

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bryan hedelius
bryan hedelius

Adorable family business by the look of it but damn do they know how to cut some glass. Highly recommended..

Response from business owner

Thank you Bryan, we are a family business and we love to cut and install glass!

Thanks for your support.

Tim Jokl

Owner

Glass Doctor of Indianapolis

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L. Bryan
L. Bryan

Excellent attention to detail and willing to go the extra mile to fix manufacturers mistakes on my GM vehicle. Thank you!

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Craig Malveaux
Craig Malveaux

I needed to completely replace my car’s windshield in a hurry. Glass Doctor provided me with a great quote and then completed the job the very next day, providing excellent service!

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April Lovern
April Lovern

Very professional and quick turn around.

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Karl Knapp
Karl Knapp

Very nice people, great work, and very happy with the quality of the windshield replacement. Was pleasantly surprised to find out that they have a twelve month warranty against chips and cracks. Highly recommended.

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Mina Jung
Mina Jung

A technician came out to do an estimate for 2 large windows. The price was was very reasonable and a couple hours later two trucks with several technicians came out and did a professional job!

One of the technicians has been with their …

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Rick Schatz
Rick Schatz

You guys did a great job, easy to do business with, install was clean and professional and on time. Thank you

Response from business owner

Thank you Rick! It was a real pleasure working with you and "fixing your panes!"

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Shawn Gilbert
Shawn Gilbert

I called they were here in no time, and they repaired the broken glass much faster than I thought they would. I have them locked in.

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Foster Mosedale
Foster Mosedale

I needed emergency window repair on my home after moving out of state while the home was being prepared for showings. I spoke with Karen and she and her team could not have made it any easier. I was extremely pleased with how fast the job …

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R B
R B

Very friendly, prompt and did great work! Would definitely hire them again in the future!

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Aaron k
Aaron k

Good work

Response from business owner

Thank you Aaron. It was a pleasure to work with you

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Gary G.
Gary G.

My initial contact with The Glass Doctor was the receptionist (I did not get her name) she was very nice and quick to get someone on the phone.The Glass Doctor gave two options with a detailed price listing. After, discussing the matter …

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Blake Devitt
Blake Devitt

Very responsive, thorough and knowledgeable. They fixed my problem exactly as promised – at a reasonable price.

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David Southworth
David Southworth

It was a good experience. Timely, professional and complete.

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Ben Devine
Ben Devine

Arrived on time. Very friendly. Did quality work.

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James Arvin
James Arvin

Every aspect of the service was awesome.

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Rosemarie Laraway
Rosemarie Laraway

I was thinking that I would have to have a new 3 panel sliding glass door door installed at quite a hefty price. I didn’t think that there were any other options available.

After some investigation I came across the Glass Doctor and the …

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Jeff Landis
Jeff Landis

Very kind and professional.

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Lana Dee Barnes
Lana Dee Barnes

I am very pleased with the workmanship and courtesy calls, keeping me informed of the progress of the window replacement.

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Matthew Morgan
Matthew Morgan

Wonderful service and friendly installers. Would recommend!

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John Fromme
John Fromme

Easy to work with. Chad was excellent and certainly knows his work. Very detailed, explained things clearly and was always polite and professional.

Response from business owner

Thank you John, it was also a pleasure working with you on your window needs.

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Annie Knight
Annie Knight

We had a living room window that wouldn't open nor close so called the Window Doctor and Austin came out this morning, took about 2 minutes and popped the window back into place. Didn't charge anything and was very courteous. Thanks for …

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Mike Wiley
Mike Wiley

We used Glass Doctor for a frameless sliding shower door purchase and installation for a Master Bathroom demo we completed. They were easy to work with, very professional and communicated well. We had a usability issue with the doors and …

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Response from business owner

Thank you Mike, it was a pleasure working wih you. Enjoy your new shower!

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Dane Nutty
Dane Nutty

Glass Doctor was quick, affordable and professional. I will definitely use them again should the need arise.

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Mark Thompson
Mark Thompson

Karen and Austin exceeded my expectations with handling my large plate glass home project. I highly recommend the Glass Doctor for any and all of your glass needs!

Great job team!

Response from business owner

Thank you Mark! It was a pleasure working with you and lets us know when you need something in the future.

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Michael Hammer
Michael Hammer

Always use them great people and great company

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Monica Pottschmidt
Monica Pottschmidt

Beautiful job

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Greg Thomson
Greg Thomson

Pleasant, knowledgeable staff. Competitive pricing and committed to customer satisfaction. I would not hesitate to recommend to friends or family members.

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Adam Roth
Adam Roth

Custom glass table top

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Dz-187
Dz-187

Great customer service! Helped me with my broken windows really fast and for a great price!

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Carlie Foreman
Carlie Foreman

Karen and her team completed our glass replacement fast, and the finished result looks great!

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Andrew Piera
Andrew Piera

Professional and personable installation and customer service.

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Glenn Shay
Glenn Shay

Tim was extremely helpful in getting my needs met. He personally ordered the glass and assured me that their representative would be out first thing in the morning.

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Ron Shaw
Ron Shaw

Was priced fairly, did good work, showed up on time and was very professional.

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Travis Bissett
Travis Bissett

It was hard to find a company interested enough in doing business with me to actually give me a return call or a quote. I told them upfront I was interested in just replacing one fogged thermopane, and when they proved that I was not …

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pat mccarty
pat mccarty

I had a quote from a window company of 1300.00. You all came through and did what needed to be done for about 1/3 that price. You worked around my schedule. The tech’s were nice and knowledgeable and fast. I would say it’s one of the best …

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Mark M
Mark M

Glass Doctor was on time, finished prior to estimated completion time and did a great job replacing tension springs on 3 windows. Would use again.

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throw away
throw away

INDIANAPOLIS IS AN AREA WE NORMALLY COVER WITH OUR IN HOUSE SERVICE CREW BUT DUE TO THE NATIONAL PANDEMIC I HAD THE OPPORTUNITY TO SUB CONTRACT ALL EXISTING SERVICE REQUESTS IN HOPES TO KEEP OTHER BUSINESS DOORS OPEN. GLASS DOCTOR WAS EASY …

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Steven Naida
Steven Naida

Great communication from start to finish by everyone on their team. Would definitely request their service again and recommend them to others.

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Cynthia Russell
Cynthia Russell

Very quick response.

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Jill Liter
Jill Liter

Chad was very friendly & did an excellent job on our window. We will definitely use Glass Doctor again!

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Robyn Johnson
Robyn Johnson

I had one broken window, I had been turned down by several other companies related to the pandemic, glass doctor utilized there PPE during the estimate and install. They were polite and knowledgeable and down to earth. Plus the estimate was…

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Windshield cracked, quoted $803 by my local glass company. Glass doctor charge me $316. Went onsite for replacement. Took 2 hours, so far happy with the outcome. Waiting area is just a sofa with tv and magazines. Free wifi. Nothing fancy about it.
- Ivan L.

Everything was done just like they said from the owner down. A pleasant experience. Installed shower door; great installer. Would recommend them to anyone.
- Mark W.

I had a cracked windshield and they had the best price out of 5 other businesses. They were easy to work with when I needed to reschedule. I went to the facility (which was a little hard to find) and was allowed to watch the process and ask questions. They were super friendly and honest. They will be my main choice for any kind of glass repair. ~Thanks Glass Doctor!
- Jonathan G.

April 4, 5:09 pm - my windshield hit by stone and cracked. April 5, 3:35 pm - my windshield repaired for less than $50. All what is took was one phone call to this business - service available immediately on their site. I should call them first, I wasted my time on others - or no appointment available within one week or a repair would depend on weather since they had no UV lamp and sun would need to do a work to harden resin. Here I encountered family owned business (a franchise) with friendly and helpful personnel (thank you Tim and Karen) who really care you get a professional service for your money. I definitely can recommend their service.
- Pavel V.

I'm very pleased. They provided me a same day mobile service after my car had been broken into. Thanks Glass Doctor. You guys rock!
- Kathy W.

Automobile windshield replacement. OEE part for nearly $100 less than Safelite wanted to charge. Wifi in the waiting area. Very friendly and personable staff and management. I stayed longer than was necessary just chatting with the owner. I would definitely use again.
- Scott A.

Had to get my front windshield replaced. They did a good job. Customer service could use some fine tuning.
- Seraph P.

It's not every day that you need to replace damage windshield, it's an inconvenience. Glass doctor does all they can to make the experience as painless as it can be. Professional and affordable would be to two words I use to describe them. Karen at the front desk kept me informed throughout the replacement process and was able to provide me with a fair deal compared to their competitors. I thought the process was painless. Great job Glass Doctor of Indy. I would highly recommend and I'll be back, hopefully not soon.
- Mike W.