Customer Testimonials | Glass Doctor of Grosse Pointe, MI

Customer Testimonials

From 43 reviews
Lisa Rousseau Clark
Lisa Rousseau Clark

My picture window inexplicably cracked during those negative degree days. I got a few estimates and decided on Glass Doctor. They were a joy to work with. From the start of the process to the installation was an incredibly easy process. …

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Sabrina Louise
Sabrina Louise

My experience was wonderful, EXCEPT it’s not Glass Doctor of Grosse Pointe, it’s Harmon Glass of Warren. So as long as you don’t mind traveling further than you thought you’d have to, they’re GREAT!

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James Pachla
James Pachla

Vary cool people ,honest and easy to work with and do awesome work will recommend over and over again!

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Marshall
Marshall

The Glass Doctor experience was customer focused with professionalism. I recommend this business!

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Lisa Ransome
Lisa Ransome

Called, they came out, window replaced in less than a week! Nice technician too!

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NaTasha Hicks
NaTasha Hicks

I was really pleased with the customer service and the service itself. I feel it was affordable and very efficient

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Mohamed Ajjour
Mohamed Ajjour

Very reliable good service well priced punctual

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Reza Dabir
Reza Dabir

Friendly and efficient

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maurie finnin
maurie finnin

Great guys and great experience! Glass came sooner than expected and they did a fantastic job installing it!

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A Kerr
A Kerr

They were great and explaining everything that needed to happen for my glass to be replaced. The agent took his time when he came to the house, gave me some pointers. It was an excellent experience. I didn't feel rushed at all.

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Denise Mader
Denise Mader

He did a great job fixing my window. I recommend this company to anyone who needs a fixed window. Excellent job. Thank You Denise

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Deane Preston
Deane Preston

Great job—Nofuss, no muss

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Meghan Thurber
Meghan Thurber

I called a few glass companies and Glass Doctor was the only one that offered to come to the house for a quote. There were some hoops to jump through with the others just to secure a quote, and that deterred me immediately. When Josh from …

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Jeff Cooper
Jeff Cooper

The price was about $60 less than Safelite. Response time was about the same as other companies. The individual who came out to do the work was courteous and quick.

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IRIS T
IRIS T

The staff was very friendly. The service took less than an hour.

DENISE H
DENISE H

They understood my situation and recommended the best deal, without jeopardizing my safety. The crew was very professional and very efficient ... a job well done!

Ramy H
Ramy H

Fast and great customer service!

LISA S
LISA S

Great, friendly service.

JUDITH P
JUDITH P

Everything was clear from the start. I didn't know what to do and the fellow (I think his name was Ken) even hooked up a 3 way call with my insurance company to get everything going. It was painless. Got the appointment made and the work…

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WILLIAM D
WILLIAM D

Great job on a Saturday morning. I was done in 30 minutes. I will be back. Thanks

Janice Craig
Janice Craig

Great service and value. Given written and verbal post installation instructions

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Janice C
Janice C

Friendly, provided post care instructions and was very quick service!!

PAULA S
PAULA S

Very professional from the initial consultation to installment. I can't remember the gentleman's name (20267 Lennon, Harper Woods is my address). He was amazing and helpful, very efficient. Also, great pricing and fast service, very …

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JOHN B
JOHN B

Did a great job.

Just wish I could have got the installation quicker...

But I know things are busy..

Thanks

DWIGHT P
DWIGHT P

The service representative appeared on time and ready to proceed with the work. During the installation, of one of the shower doors, an unexpected problem arose, specifically, the placement of the new door would reveal the holes in the …

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Ann L
Ann L

They were very nice and extremely busy. Took 3 weeks to get someone to my house. Made an appt to come back with glass. Told me they’d be there between 9-12 and didn’t end up coming til after 5. They did cal throughout the day with updates…

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Matthew W
Matthew W

It’s good and fast

KAREN K
KAREN K

Kody the estimator was great , the installer was good too, but seemed a little hurried.

LYNN H
LYNN H

Staff was very helpful and accommodating and product high quality.

Stuart D
Stuart D

It was fast.

DAVE M
DAVE M

Easy process. Done at my home

PETER H
PETER H

Timely, efficient and quality workmanship.

Michael K
Michael K

You guys were great and easy to work with!

JULIE R
JULIE R

Fair price, prompt and friendly service.

SARAH E
SARAH E

Convenient, reasonable prices, friendly service

JULIANA W
JULIANA W

I was very pleased with the work and service I received from the Glass Doctor. I have already referred others.

Ty H
Ty H

Great service, it was fast and easy. Thank you!

DIANE M
DIANE M

Work was performed on time and done very well. Both men who came to our house were friendly and knowledgeable.

JULIANA W
JULIANA W

The broken window was covered and everything cleaned up; I was pleased with the service and recommend it to anyone.

ERIC L
ERIC L

Timely, good service

TERRANCE G
TERRANCE G

Quick and reliable

SUE B
SUE B

Quick response time. Fair and professional service tech.

Jason B
Jason B

Fast, responsive and professional. It was exactly the experience I’d expect and the work was good quality. I’d use Glass Doctor again and I’d recommend them.