Testimonials | Glass Doctor of Lynnwood

Glass Doctor Service Testimonials

From 272 reviews
Getachew Admasssu
Getachew Admasssu

They were at the site on time. And did it well, withiut any delay. Commendable work.

Response from business owner

Getachew, thank you for allowing Glass Doctor of Western Washington to "Fix you Panes!"

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Plateau Community Church
Plateau Community Church

Glass Doctor was prompt in responding to my enquiry. They were very efficient and professional. I would definitely use them again.

Response from business owner

Thank you for your review and we appreciate being your "go to" glass company!

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G M
G M

After we had initially contacted Glass Doctor, they got back to us within a few minutes with a local window specialist. We had been looking for someone to deal with a broken window for over a month but the original installer (a major …

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Response from business owner

G M, we appreciate the opportunity to get your window repaired for you. "We fix your panes!"

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Shanna M (Bluefire)
Shanna M (Bluefire)

I called due to a broken window from a rock breaking one of the two panes of glass. They had someone out within a few days to look and measure and give me a quote on replacing a 22x23” pane of glass for $306. A technician came out after the…

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Response from business owner

Shanna, thank you for the review and shout out to our team. We appreciate the opportunity to be your glass provider!

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Mubashir Koul
Mubashir Koul

Very neat and professional work done. The guy was very kind and gentle as my 5 year old was asking millions of questions as he was installing the glass.

Response from business owner

Mubashir, thank you for the review and your business!

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Sid Bender
Sid Bender

The service was on-time. The person that did the work was courteous, explained the process and answered my questions. The result is what we were hoping to get.

Response from business owner

Sid, thank you for letting us know we met your expectations. We appreciate the opportunity you provided us to service your glass needs!

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Marc Stankey
Marc Stankey

Scott Duncan was very pleasant to work with !

Punctual and courteous.

Response from business owner

Marc, thank you for taking the time to leave this review and to call out Scott! We appreciate the business and will let him know that he represented Glass Doctor well!

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Sydney Khan
Sydney Khan

I would highly recommend working with this company for all of your glass needs. They were incredibly efficient and accommodating, everything was ready ahead of time. Rhonda made the experience easeful and was incredibly helpful! Thanks …

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Response from business owner

Sydney, thank you for the positive review. I am happy to know we provided you with a positive experience! I will make sure Rhonda is aware of your comments and the great service she provided!

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Marc York
Marc York

Scott Duncan and Alayna Sowders made for a fast , friendly and seamless window purchasing experience.

Response from business owner

Marc, thank you for your review. We are proud of our team and it is great to hear that they delivered great service!

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Chris Halloran
Chris Halloran

This is one of the best companies I have ever worked with. Top performer all around. Thank you Glass Doctor for all your support across our multiple projects

Response from business owner

Chris, thank you so much! We appreciate your business!

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Maneesh Jyoti
Maneesh Jyoti

Zero attempts to sell stuff that is not needed. Matt Merrick is a trustworthy technician/estimator.

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Lora Jennings
Lora Jennings

The Redmond Glass Guru Team is awesome! Everyone is nice and helpful. I highly recommend them for your glass needs!

Response from business owner

Lora, not sure if you are aware of this or not but you have left your review for another company on the Glass Doctor site. It’s great to hear that you had a good experience, we would love the opportunity to show you what we can do!

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David Peterson
David Peterson

I needed to get one of the windows in the front of my house replaced and I called and got a quote quick and without hassle. Two guys came out but the one that came to install the window after the initial appointment was Scott Duncan and he …

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Response from business owner

Hi David, Thank you for sharing your experience and the great review we really appreciate it . We look forward to helping you with any future glass needs. I hope you have a wonderful day

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Patrick Braich
Patrick Braich

Have used Glass Doctor several times and have been very happy with them.

Response from business owner

Patrick, thank you for taking the time to provide us with your review. We appreciate the opportunity to be your glass service provider.

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Genny Arredondo
Genny Arredondo

Jevon did an awesome job replacing our glass door. He was super detail-oriented, friendly and knowledgeable. Appreciate his good work and top notch customer service!

Response from business owner

Genny, Thank ypu so much for taking the time to provide a review. We are pleased that your experince was positive as we truly strive for that to be our standard. Thank you for the nice comments about Jevon. He is a great representative for our company and we will make sure he knows how appreciated he is.

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kathleen neely
kathleen neely

A business that responds to requests, has great employees, and a fair price is difficult to find. Glass Doctor checks all the boxes. Part of my own job is to deal with vendors and let me tell you, it's nice to work with a business that …

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Response from business owner

Hi Kathleen, Thank you so much for sharing your experience with us and leaving us a 5 star review . Your feedback is important to us Thank you again have a wonderful day

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Chris Curtis
Chris Curtis

Glass Doctor did a great job of follow up after our first contact call. They were able to provide a prompt assessment and repair and were always able to deliver during the window of time promised. Scott was an able, friendly, thoughtful and…

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Response from business owner

Hi Chris, Thank you so much for sharing your experience with us we really appreciate it. Have a wonderful day

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Linda Heckman
Linda Heckman

Response was quite reasonable. Once replacement window was ready, an install date was set, working around our busy schedule, window was replaced very quickly once the technician came for install. Technician was professional, amiable. and …

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Response from business owner

Hello Linda, Thank you so much for sharing your experience and giving us a great review. Have a happy holiday season

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Scott Mctear
Scott Mctear

I would have him again to do my windows!

Response from business owner

Hi Scott, Thank you so much for sharing your experience with us. We wish you the happiest of holiday seasons

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Dion Wilhelm
Dion Wilhelm

Service was really good; installer was friendly. Service was a bit expensive, and my glass was special ordered, which took a long time. The end result looks good, it was installed quickly, and done right the first time.

Response from business owner

Hi Dion,Thank you so much for the review and taking the time to share your experience with us I hope you will give us a chance in the future to earn that extra star. Thank you have a wonderful holiday season

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Robert Albee
Robert Albee

We really liked everything about this project. The technician was very professional and he made sure the job was done right. I would definitely use Glass Doctor again and request Scott Duncan to do the work.

Response from business owner

Hi Robert , Thank you for the great review and also for sharing your experience with us we really appreciate it. Thank you again have a wonderful day.

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Kat Cheek
Kat Cheek

Who knew that’s lawnmower running over a rock is one of the most common ways windows are broken?? Certainly not me. The Glass Doctor was super easy to work with and was reasonably priced! They were able to replace the glass without …

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Response from business owner

Hi Kat, Thank you so much for the great review and sharing your experience with us we really appreciate it. Thank you again have a great day

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Susanne M
Susanne M

Good customer service, good communication and nice work.

Response from business owner

Hi Susanne, I just wanted to say thank you for taking the time to leave us a great review we really appreciate and hope that we can help you with any future glass needs. Have a wonderful weekend

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Jim In Auburn
Jim In Auburn

Great experience. Fast service. And price was great.

Response from business owner

Hi Jim, Thank you so much for sharing your experience with us , we really appreciate it you feedback is important . Thanks again have a great day

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Sean Dittrich
Sean Dittrich

I had a failed window in a bedroom that was all foggy between the panes. These folks were able to give me a quote based on my description, a picture, and some measurements, then come out and verify, then come back and install in a couple …

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Response from business owner

Hi Sean, Thank you so much for taking the time to share your experience with us we really appreciate it. Your feedback is very important to us. Thank you again have a wonderful day stay safe and well

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Dennis Honey
Dennis Honey

Glass Doctor service was prompt, fast and great quality. Before you Google new "new windows", Google "repairing the window panes" for much less $. Our cloudy windows are now crystal clear with new glass in them. The window tech replaced 5 …

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Response from business owner

Hi Dennis, Thank you so much for sharing your experience with us we really appreciate your feedback and the great review. We hope you have the happiest of holiday seasons stay safe an well

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Rey Gonzalez
Rey Gonzalez

Wow! I can’t say enough about the service quality I received from Glass Doctor. Throughout the entire process they communicated well, made the process easy for me, and went above and beyond to make the experience a positive one.

I had a …

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Response from business owner

Hi Rey, Thank you so much for sharing your experience with us we really appreciate it. I am so glass we were able to provide you with great service and I hope we can help you with your future glass needs. Thank you again we do really appreciate it I hope you have a wonderful day stay safe and well

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Kevin Stephens
Kevin Stephens

They have done a great job and are very friendly and respectful. Very professional at all times

Response from business owner

Hi Kevin, Thank you for taking the time to leave us a review and also for sharing your experience with us we really appreciate it, I hope you will give us the chance in the future to earn that extra star. Thanks again have a wonderful day

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Kim deDonado
Kim deDonado

A small business with the best prices on glass in the entire state. I bought two pieces of tempered 1/4 inch thick glass 60in by 16in. Other places wanted three times but I got it for at Perkins glass. Plus they are a true small business …

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jj ll
jj ll

Glass Doctor biding process is painless and the smart system used is very convenient. You can upload your photos and also receive design drawing etc from them.

The estimate and appointment were setup quickly. The bid price is one of the …

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Response from business owner

Hi Jason I just wanted to say thank you for taking the time to share your experience with us I am so happy we met all your expectations. Your feedback is always important to us . Thank again I hope you have a wonderful day stay safe and well

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Carol Arkell
Carol Arkell

Our glass slider was cleaned & repaired professionally with a job well done. No complaints. Will definitely use them again for any window services.

Response from business owner

Hi Carol, Thank you so much for sharing your experience with us we really appreciate it I hope you have a wondeful day and get to enjoy some of this sunshine before it's gone

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Linda Wortman
Linda Wortman

I needed a broken window replaced quickly.Glass Doctor responded right awayvwith a reasonable quote. They got the job done beautifully in a very short time frame. This is a very professional Company and I would recommend them highly.

Response from business owner

Hi Linda, Thank you so much for taking the time to share you experience with us we really do appreciate it have a wonderful day

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Victor Huxtable
Victor Huxtable

Installation was very fast. Installer was very professional, cleaned up all of the leftover mess.

Response from business owner

Hi Victor, Thank you so much for sharing your experience with us we really appreciate it, as always your feedback is very important. I hope you have a wonderful day stay safe and well

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Jackie Liles
Jackie Liles

I needed 4 double pane windows replaced. Matt was professional, communicated well regarding arrival times, prompt providing my estimate, left the work area clean, didn’t damage any plants during install.

I’ll definitely call again if/when I…

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Response from business owner

Hi Jackie, Thank you so much for leaving us a great review and sharing your experience with us, we really appreciate it. Have a wonderful day

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Louise Kincaid
Louise Kincaid

We couldn't be happier with our new windows! Glass Doctor and Scott, the technician and installer, were excellent. Scott was always perfectly on time. He was so efficient and courteous. The windows are beautiful and the pricing was …

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Response from business owner

Hi Louise, I just wanted to reach out and say thank you so much for taking the time to leave us a great review and also I know that Scott appreciates the shout out. Thank you again I hope you have a wonderful day

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Average Joe
Average Joe

Good to deal with. Scheduling was easy, measurement and installation were on time.

Response from business owner

Good afternoon, Thank you for taking the time to leave us a review we really appreciate the feed back . Thank you again have a great evening

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jt4uto9000
jt4uto9000

They did a very good job repairing my broken sliding glass door.... Great service... I will recommend them to all my friends.

Response from business owner

Good afternoon, I just wanted to say thank you for taking the time to leave us a great review your feedback is important to us. Thank you again have a great day

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911 F
911 F

Easy to use

Candace Felt
Candace Felt

Glass doctor made it so easy to deal with. This was something I was worried about being a big hassle but it was so simple and stress free

Response from business owner

Hi Candice, Thank you so much for taking the time to share your experience with us we really appreciate it, your feedback is important to us. Have a wonderful day stay safe and well

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Kevin T
Kevin T

The technicians were very professional, did a great job, and took appropriate steps to prevent the spread of the coronavirus.

CANDACE F
CANDACE F

Quick, affordable and great clean up afterwards. Not to mention all the staff was so helpful and nice. Great company to work with and I love my repaired windows! It's like they were never damaged!

Neil Ross
Neil Ross

Good price, professional and very organized.

Response from business owner

Hello Neal, Thank you for taking the time to leave us a review we really appreciate it. I hope you have a wonderful day

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Snappingturtle 267
Snappingturtle 267

Glass Doctor did a great job on my window repair project.

Response from business owner

Hello, Thank you so much for sharing you r experience with us we love to hear this. Have a wonderful day stay safe and well

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KARL E
KARL E

we had a good experience from beginning to end of our window repair project

Christi Trimble-Kreutz
Christi Trimble-Kreutz

It was very easy to get a quote and schedule service! Techs were friendly and helpful.

Response from business owner

Hi Christi, Thank you for taking the time to leave us a great review and also sharing your experience with ,us your feedback is important to us. Have a wonderful day stay safe and well

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JESSE M
JESSE M

It was a delight working with Scott. And, I like the the timely communication with everyone I talked to/email.

Christi T
Christi T

It was easy to get a quote and schedule service.

PINEWOOD SQUARE APTS G
PINEWOOD SQUARE APTS G

Always professional and courteous. Great customer service and communication.

SHIRLEY V
SHIRLEY V

Excellent customer service. Very personable technician. He gave us great confidence in the quality of his work.

diane jean
diane jean

Fast and efficient visits, and no attempt to sell me work that's not needed!

Response from business owner

Hi Diane, Thank you for the great review and taking the time to share your experience we really appreciate it. Have a wonderful weekend

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LARRY K
LARRY K

Very fast courtious and friendly and fair priced!

DIANE H
DIANE H

No big pressure to do work that's not needed. Fast and efficient visits.

Paul A
Paul A

everything was flawless.

Bokeh Electric
Bokeh Electric

I was impressed with Mike Merrick. So much so that I am actually taking the time to rave about this guy. Nice work and thanks for all your patience.

Response from business owner

Thank you for taking the time to share your experience and thank you for the great review have a wonderful weekend

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Tyler W
Tyler W

Quality of work was good. I was slightly dissapointed in the price however. I used your new program . Which I sent a picture of the broken pane. I was quoted a price of $300 and paid the down payment. When the technician came out to measure…

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KATHLEEN M
KATHLEEN M

Thanks for fixing my problem

Kevin V
Kevin V

Professional

Jay Craver
Jay Craver

Randy was GREAT!!! Efficient, clean, knowledgeable and gave us excellent service including an add on we requested which was done very fast for us. And price comparison had Glass Dr well below the competition!

Response from business owner

Hi Jay, I am so happy we were able to provide you with great service, thank you for the 5 star rating . I hope we can help you with any future glass needs. Have a wonderful evening

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FELICIA M
FELICIA M

Good rep. He was wonderful. Delivered exactly what he said and super nice to my dog

Annabel K
Annabel K

The Glass Doctor has provided great product combined with service that goes with it. This is our 2nd time to use them and we can say, they have delivered!

SHAWN E
SHAWN E

Easy to use and got the job done quickly.

Susan Salvatori
Susan Salvatori

They did a great job installing our dog door. They were prompt and professional.

Response from business owner

Hi Susan, Thank you so much for leaving us a great review we appreciate your time and your business have a safe and warm day

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Rodney Joyner
Rodney Joyner

Best Place for all your Glass Needs

Response from business owner

Hi Rodney, Thanks so much for the great review we really appreciate it your feedback is important to us. Thanks again happy new year

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RICE G
RICE G

Very responsive and helpful.

GARY M
GARY M

prompt, knowledgeable, courteous service

Nancy M
Nancy M

Friendly service. I exactly what I wanted.

CHRIS A
CHRIS A

Great job.

Thank you

Elizabeth Gough
Elizabeth Gough

The repairman was quick, kind to my inquisitive 3 year old and had the fireplace glass I needed in his truck! He was done super quick and it cost less than I expected.

Response from business owner

Hi Elizabeth, Thank you so much for the 5 star review and for sharing your feedback as always it is important to us. I wish you a very merry Christmas and a very happy New Year

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Edward Katynskiy
Edward Katynskiy

Ok

Response from business owner

Hi Edward, thank you for giving us a 5 star review your feed back is important to us. Thank you again and have wonderful holiday

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ROSA
ROSA

Kris was great in providing us some options to repair our broken window. We received a fair price and accepted it. He returned a week later for a quick and perfect install. Overall he was professional, on time , courteous and above all …

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Response from business owner

Hi Bob, Thank you for sharing your experience and leaving us a review , our customers are important to us as is your feed back . Thank you again and I wish you the happiest of holiday seasons and a very happy new year.

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Jeff Whitney
Jeff Whitney

Kris Sowders was our Glass Specialist to replace a broken living room window. He was professional, friendly, and respectful of our house and belongings while moving ladders around. We will definitely use him again in the future.

Response from business owner

Hi Jeff, Thanks for leaving us a great review and taking time to share your experience, your feed back is important to us . Thank you again and I hope you have a wonderful holiday season and the happiest of new years

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ANNE G
ANNE G

Your service was impeccable….our technician was prompt, install was perfect, and he cleaned everything in his workspace @ the end. He did a fantastic job, and I would highly recommend your company in the future!

Thank you.

Matthew Cohrt
Matthew Cohrt

Kris was great! He let me know when he was 10 minutes away, very professional, and did great work.

Response from business owner

Hi Matthew, We appreciate you taking the time for sharing your experience and review. our customers and their feedback are important to us it helps us provide great customer service. Thank you again I hope you have a wonderful holiday season and a great new year.

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Brian Merris
Brian Merris

Glass Doctor of Lynwood was quick to respond to our initial inquiry with a phone consultation and a site visit within 1 day. Replacement glass was ordered same day and installation was 1 day after they received the order from mfr. Can't ask…

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Response from business owner

Hi Brian, I want to thank you for taking the time to share your experience and leaving us an excellent review. Our customers are important to us and your feedback is important so thank you again and i hope you have a wonderful holiday season

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Peggy Restrepo
Peggy Restrepo

The service was amazing! The technician Scott was very prompt on time, actually early! He was very respectful and knowledgeable. The glass was done and ready to be installed with in a week. The installation was fast and done nice. I’m very …

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Response from business owner

Hi Peggy, Thank you for taking the time to leave us a review and sharing your experience, I am glad we were able to provide you with 5 star service. I hope you have a wonderful holiday season

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Kara Mirante
Kara Mirante

Shower is beautiful. Had a hiccup along the way, but everyone at Glass Doctor came together and found a solution.

Response from business owner

Hi Kara, I am so glad we were able to find the right solution for you and thank you so much for the 5 star review. It is our goal to provide the best possible customer service. Thank you again for sharing your experience we truly appreciate it. I hope you have a wonderful day.

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Collinsjunctionmgr
Collinsjunctionmgr

The quick response and the open communication.

CAROL C
CAROL C

Very responsive and quiick turnaround on scheduling both estimates and installs. Competitive pricing. Pleasant and professional.

Fiona Smith
Fiona Smith

After the first phone call ( which was frustrating as you navigate the automated system and wait on hold) everything was amazing! Initial visit scheduled promptly, ordering was completed promptly, I was contacted as soon as the window was …

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Response from business owner

Hi Fiona, I just wanted to say thank you for the great review . I am glad we were able to provide you with 5 star service. Denise Day

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Brian Barcevac
Brian Barcevac

Very professional, on time and quality service! Very happy with installation!!!

Response from business owner

Hi Brian, I just wanted to say thank you for taking the time to leave us a great review we know your time is valuable and appreciate it. Thank you have a wonderful day Denise Day Glass Doctor of Western Washington

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Michael Woodard
Michael Woodard

Great company, great service. My client was very happy with the experience.

Response from business owner

Hi Michael, Thank you for leaving us positive feed back I am glad we were able to give you 5 star service and I hope we can serve you in the future. Denise Day Glass Doctor of Western Washington

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CHRISTINA N
CHRISTINA N

Technician was very polite and helpful, great service, thank you, I think it was Matt

BINH H
BINH H

prompt, quick installation

DUET A
DUET A

It was quick and easy.

COLLINS J
COLLINS J

The quick response

GRACE W
GRACE W

Scheduled quick and there was price matched if you called couple places to find out the price.

Melodie Hernandez
Melodie Hernandez

Competitive quote, small discount, quick service, great work.

Response from business owner

Hi Melodie, Thank you for your feed back it is important to I am glad we were able to give you 5 star service and I hope you will consider us for your future glass needs. Thank you Denise Day Glass Doctor of Western Washington

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COLLINS J
COLLINS J

How fast is the service

CHRISTIAN B
CHRISTIAN B

It was great and fast. Thank you.

Norm Peterson
Norm Peterson

They did the job!!!

Response from business owner

Hi Norman, Thank you for your 5 star review your feed back is important us . We strive for excellent customer service and your feed back helps us to to do that. Thanks again Denise Day Glass Doctor of Western Washington

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CHRISTIAN H
CHRISTIAN H

The staff is very friendly and professional. They were able to come out and fix my window on short notice. Overall very happy with the way everything got sorted. I will call them again for their services if I ever have another broken window…

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JOE D
JOE D

Nice, courteous installer. Very quick. Thank

John M
John M

The gentleman who came out and provided the estimate was also the same person who installed the replacement glass. He was very professional and knew what he was doing. Great job. I would not hesitate to recommend you guys.

MELODIE H
MELODIE H

Great communication. Great price and great work

PHYLLIS S
PHYLLIS S

Friendly, fast & reliable. Arrived as scheduled for both estimates & work.

JIM A
JIM A

Fast!!

MARGARET D
MARGARET D

Good work. Accurate estimate. Pleasant men.

GINGER H
GINGER H

Quick.Efficient. friendly.

HARRY B
HARRY B

Scheduling was difficult and the first windshield was an incorrect glass manufacturer. Fortunately you were able to obtain the OEM glass the same day and install it. The final issue was tearing of the fabric covering the A-pillar framing …

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PHYLLIS S
PHYLLIS S

Excellent communication & feedback.

Prompt service. Reliable arrival times.

Very polite technicians.