Glass Doctor Service Testimonials
After we had initially contacted Glass Doctor, they got back to us within a few minutes with a local window specialist. We had been looking for someone to deal with a broken window for over a month but the original installer (a major …
read moreG M, we appreciate the opportunity to get your window repaired for you. "We fix your panes!"
I called due to a broken window from a rock breaking one of the two panes of glass. They had someone out within a few days to look and measure and give me a quote on replacing a 22x23” pane of glass for $306. A technician came out after the…
read moreShanna, thank you for the review and shout out to our team. We appreciate the opportunity to be your glass provider!
The service was on-time. The person that did the work was courteous, explained the process and answered my questions. The result is what we were hoping to get.
Sid, thank you for letting us know we met your expectations. We appreciate the opportunity you provided us to service your glass needs!
I would highly recommend working with this company for all of your glass needs. They were incredibly efficient and accommodating, everything was ready ahead of time. Rhonda made the experience easeful and was incredibly helpful! Thanks …
read moreSydney, thank you for the positive review. I am happy to know we provided you with a positive experience! I will make sure Rhonda is aware of your comments and the great service she provided!
The Redmond Glass Guru Team is awesome! Everyone is nice and helpful. I highly recommend them for your glass needs!
Lora, not sure if you are aware of this or not but you have left your review for another company on the Glass Doctor site. It’s great to hear that you had a good experience, we would love the opportunity to show you what we can do!
I needed to get one of the windows in the front of my house replaced and I called and got a quote quick and without hassle. Two guys came out but the one that came to install the window after the initial appointment was Scott Duncan and he …
read moreHi David, Thank you for sharing your experience and the great review we really appreciate it . We look forward to helping you with any future glass needs. I hope you have a wonderful day
Jevon did an awesome job replacing our glass door. He was super detail-oriented, friendly and knowledgeable. Appreciate his good work and top notch customer service!
Genny, Thank ypu so much for taking the time to provide a review. We are pleased that your experince was positive as we truly strive for that to be our standard. Thank you for the nice comments about Jevon. He is a great representative for our company and we will make sure he knows how appreciated he is.
A business that responds to requests, has great employees, and a fair price is difficult to find. Glass Doctor checks all the boxes. Part of my own job is to deal with vendors and let me tell you, it's nice to work with a business that …
read moreHi Kathleen, Thank you so much for sharing your experience with us and leaving us a 5 star review . Your feedback is important to us Thank you again have a wonderful day
Glass Doctor did a great job of follow up after our first contact call. They were able to provide a prompt assessment and repair and were always able to deliver during the window of time promised. Scott was an able, friendly, thoughtful and…
read moreHi Chris, Thank you so much for sharing your experience with us we really appreciate it. Have a wonderful day
Response was quite reasonable. Once replacement window was ready, an install date was set, working around our busy schedule, window was replaced very quickly once the technician came for install. Technician was professional, amiable. and …
read moreHello Linda, Thank you so much for sharing your experience and giving us a great review. Have a happy holiday season
Service was really good; installer was friendly. Service was a bit expensive, and my glass was special ordered, which took a long time. The end result looks good, it was installed quickly, and done right the first time.
Hi Dion,Thank you so much for the review and taking the time to share your experience with us I hope you will give us a chance in the future to earn that extra star. Thank you have a wonderful holiday season
We really liked everything about this project. The technician was very professional and he made sure the job was done right. I would definitely use Glass Doctor again and request Scott Duncan to do the work.
Hi Robert , Thank you for the great review and also for sharing your experience with us we really appreciate it. Thank you again have a wonderful day.
Who knew that’s lawnmower running over a rock is one of the most common ways windows are broken?? Certainly not me. The Glass Doctor was super easy to work with and was reasonably priced! They were able to replace the glass without …
read moreHi Kat, Thank you so much for the great review and sharing your experience with us we really appreciate it. Thank you again have a great day
I had a failed window in a bedroom that was all foggy between the panes. These folks were able to give me a quote based on my description, a picture, and some measurements, then come out and verify, then come back and install in a couple …
read moreHi Sean, Thank you so much for taking the time to share your experience with us we really appreciate it. Your feedback is very important to us. Thank you again have a wonderful day stay safe and well
Glass Doctor service was prompt, fast and great quality. Before you Google new "new windows", Google "repairing the window panes" for much less $. Our cloudy windows are now crystal clear with new glass in them. The window tech replaced 5 …
read moreHi Dennis, Thank you so much for sharing your experience with us we really appreciate your feedback and the great review. We hope you have the happiest of holiday seasons stay safe an well
Wow! I can’t say enough about the service quality I received from Glass Doctor. Throughout the entire process they communicated well, made the process easy for me, and went above and beyond to make the experience a positive one.
I had a …
read moreHi Rey, Thank you so much for sharing your experience with us we really appreciate it. I am so glass we were able to provide you with great service and I hope we can help you with your future glass needs. Thank you again we do really appreciate it I hope you have a wonderful day stay safe and well
They have done a great job and are very friendly and respectful. Very professional at all times
Hi Kevin, Thank you for taking the time to leave us a review and also for sharing your experience with us we really appreciate it, I hope you will give us the chance in the future to earn that extra star. Thanks again have a wonderful day
A small business with the best prices on glass in the entire state. I bought two pieces of tempered 1/4 inch thick glass 60in by 16in. Other places wanted three times but I got it for at Perkins glass. Plus they are a true small business …
read moreGlass Doctor biding process is painless and the smart system used is very convenient. You can upload your photos and also receive design drawing etc from them.
The estimate and appointment were setup quickly. The bid price is one of the …
read moreHi Jason I just wanted to say thank you for taking the time to share your experience with us I am so happy we met all your expectations. Your feedback is always important to us . Thank again I hope you have a wonderful day stay safe and well
Our glass slider was cleaned & repaired professionally with a job well done. No complaints. Will definitely use them again for any window services.
Hi Carol, Thank you so much for sharing your experience with us we really appreciate it I hope you have a wondeful day and get to enjoy some of this sunshine before it's gone
I needed a broken window replaced quickly.Glass Doctor responded right awayvwith a reasonable quote. They got the job done beautifully in a very short time frame. This is a very professional Company and I would recommend them highly.
Hi Linda, Thank you so much for taking the time to share you experience with us we really do appreciate it have a wonderful day
I needed 4 double pane windows replaced. Matt was professional, communicated well regarding arrival times, prompt providing my estimate, left the work area clean, didn’t damage any plants during install.
I’ll definitely call again if/when I…
read moreHi Jackie, Thank you so much for leaving us a great review and sharing your experience with us, we really appreciate it. Have a wonderful day
We couldn't be happier with our new windows! Glass Doctor and Scott, the technician and installer, were excellent. Scott was always perfectly on time. He was so efficient and courteous. The windows are beautiful and the pricing was …
read moreHi Louise, I just wanted to reach out and say thank you so much for taking the time to leave us a great review and also I know that Scott appreciates the shout out. Thank you again I hope you have a wonderful day
They did a very good job repairing my broken sliding glass door.... Great service... I will recommend them to all my friends.
Good afternoon, I just wanted to say thank you for taking the time to leave us a great review your feedback is important to us. Thank you again have a great day
Easy to use
Glass doctor made it so easy to deal with. This was something I was worried about being a big hassle but it was so simple and stress free
Hi Candice, Thank you so much for taking the time to share your experience with us we really appreciate it, your feedback is important to us. Have a wonderful day stay safe and well
The technicians were very professional, did a great job, and took appropriate steps to prevent the spread of the coronavirus.
Quick, affordable and great clean up afterwards. Not to mention all the staff was so helpful and nice. Great company to work with and I love my repaired windows! It's like they were never damaged!
we had a good experience from beginning to end of our window repair project
It was a delight working with Scott. And, I like the the timely communication with everyone I talked to/email.
It was easy to get a quote and schedule service.
Always professional and courteous. Great customer service and communication.
Excellent customer service. Very personable technician. He gave us great confidence in the quality of his work.
Very fast courtious and friendly and fair priced!
No big pressure to do work that's not needed. Fast and efficient visits.
everything was flawless.
Quality of work was good. I was slightly dissapointed in the price however. I used your new program . Which I sent a picture of the broken pane. I was quoted a price of $300 and paid the down payment. When the technician came out to measure…
read moreThanks for fixing my problem
Professional
Randy was GREAT!!! Efficient, clean, knowledgeable and gave us excellent service including an add on we requested which was done very fast for us. And price comparison had Glass Dr well below the competition!
Hi Jay, I am so happy we were able to provide you with great service, thank you for the 5 star rating . I hope we can help you with any future glass needs. Have a wonderful evening
Good rep. He was wonderful. Delivered exactly what he said and super nice to my dog
The Glass Doctor has provided great product combined with service that goes with it. This is our 2nd time to use them and we can say, they have delivered!
Easy to use and got the job done quickly.
Very responsive and helpful.
prompt, knowledgeable, courteous service
Friendly service. I exactly what I wanted.
Great job.
Thank you
The repairman was quick, kind to my inquisitive 3 year old and had the fireplace glass I needed in his truck! He was done super quick and it cost less than I expected.
Hi Elizabeth, Thank you so much for the 5 star review and for sharing your feedback as always it is important to us. I wish you a very merry Christmas and a very happy New Year
Kris was great in providing us some options to repair our broken window. We received a fair price and accepted it. He returned a week later for a quick and perfect install. Overall he was professional, on time , courteous and above all …
read moreHi Bob, Thank you for sharing your experience and leaving us a review , our customers are important to us as is your feed back . Thank you again and I wish you the happiest of holiday seasons and a very happy new year.
Kris Sowders was our Glass Specialist to replace a broken living room window. He was professional, friendly, and respectful of our house and belongings while moving ladders around. We will definitely use him again in the future.
Hi Jeff, Thanks for leaving us a great review and taking time to share your experience, your feed back is important to us . Thank you again and I hope you have a wonderful holiday season and the happiest of new years
Your service was impeccable….our technician was prompt, install was perfect, and he cleaned everything in his workspace @ the end. He did a fantastic job, and I would highly recommend your company in the future!
Thank you.
Kris was great! He let me know when he was 10 minutes away, very professional, and did great work.
Hi Matthew, We appreciate you taking the time for sharing your experience and review. our customers and their feedback are important to us it helps us provide great customer service. Thank you again I hope you have a wonderful holiday season and a great new year.
Glass Doctor of Lynwood was quick to respond to our initial inquiry with a phone consultation and a site visit within 1 day. Replacement glass was ordered same day and installation was 1 day after they received the order from mfr. Can't ask…
read moreHi Brian, I want to thank you for taking the time to share your experience and leaving us an excellent review. Our customers are important to us and your feedback is important so thank you again and i hope you have a wonderful holiday season
The service was amazing! The technician Scott was very prompt on time, actually early! He was very respectful and knowledgeable. The glass was done and ready to be installed with in a week. The installation was fast and done nice. I’m very …
read moreHi Peggy, Thank you for taking the time to leave us a review and sharing your experience, I am glad we were able to provide you with 5 star service. I hope you have a wonderful holiday season
Shower is beautiful. Had a hiccup along the way, but everyone at Glass Doctor came together and found a solution.
Hi Kara, I am so glad we were able to find the right solution for you and thank you so much for the 5 star review. It is our goal to provide the best possible customer service. Thank you again for sharing your experience we truly appreciate it. I hope you have a wonderful day.
The quick response and the open communication.
Very responsive and quiick turnaround on scheduling both estimates and installs. Competitive pricing. Pleasant and professional.
After the first phone call ( which was frustrating as you navigate the automated system and wait on hold) everything was amazing! Initial visit scheduled promptly, ordering was completed promptly, I was contacted as soon as the window was …
read moreHi Fiona, I just wanted to say thank you for the great review . I am glad we were able to provide you with 5 star service. Denise Day
Very professional, on time and quality service! Very happy with installation!!!
Hi Brian, I just wanted to say thank you for taking the time to leave us a great review we know your time is valuable and appreciate it. Thank you have a wonderful day Denise Day Glass Doctor of Western Washington
Technician was very polite and helpful, great service, thank you, I think it was Matt
prompt, quick installation
It was quick and easy.
The quick response
Scheduled quick and there was price matched if you called couple places to find out the price.
Competitive quote, small discount, quick service, great work.
Hi Melodie, Thank you for your feed back it is important to I am glad we were able to give you 5 star service and I hope you will consider us for your future glass needs. Thank you Denise Day Glass Doctor of Western Washington
How fast is the service
It was great and fast. Thank you.
The staff is very friendly and professional. They were able to come out and fix my window on short notice. Overall very happy with the way everything got sorted. I will call them again for their services if I ever have another broken window…
read moreNice, courteous installer. Very quick. Thank
The gentleman who came out and provided the estimate was also the same person who installed the replacement glass. He was very professional and knew what he was doing. Great job. I would not hesitate to recommend you guys.
Great communication. Great price and great work
Friendly, fast & reliable. Arrived as scheduled for both estimates & work.
Fast!!
Good work. Accurate estimate. Pleasant men.
Quick.Efficient. friendly.
Scheduling was difficult and the first windshield was an incorrect glass manufacturer. Fortunately you were able to obtain the OEM glass the same day and install it. The final issue was tearing of the fabric covering the A-pillar framing …
read moreExcellent communication & feedback.
Prompt service. Reliable arrival times.
Very polite technicians.