Customer Testimonials | Glass Doctor of Lansing, MI

Customer Testimonials

From 449 reviews
Kym
Kym

Quick and friendly service. My windshield was replaced in just under an hour. I paid the price quoted, no extra surprise costs.

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Candice Swain
Candice Swain

I had the pleasure of having Carter install my window. Not only was he super kind and respectful but he thoroughly explained what needed to be done and what my best option was. When it came time for installation I had a card issue that …

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M. Smith
M. Smith

Fast,easy, they let me do work on my computer in the lobby. No wifi though.

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Bradley Lutz
Bradley Lutz

Quick scheduling, professional services, and quick install. Great prices too, beat the competition by $100 on my 2014 Silverado with their quote.

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Oscar Hampton
Oscar Hampton

Both service technicians showed up on site on time he was very knowledgeable and got the job done less than an hour..

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Hayden Wiegel
Hayden Wiegel

Prompt, courteous and reasonably priced.

Thank you!

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kevin frizzell
kevin frizzell

Had an appointment this morning for a chip repair. Gentleman explained that the chip never broke the laminate and that I wouldn’t need to worry about it cracking at all and a repair wasn’t necessary. Very honest business!!!! Hopefully no …

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Marcelle Monchanin
Marcelle Monchanin

An awesome team of two: Logan & Jack! They are true professionals in every way. The experience was stress-free and actually, very pleasant. If you need a new windshield, you definitely should consider the "install at home" option. I really …

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Bob Schaar
Bob Schaar

In the past I've used Safelite for my windshield replacements. I've always been happy with their service. After doing some searching on Google this time, I found that Glass Doctor was substantially cheaper (I paid out of pocket) and were …

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Keith Thomas
Keith Thomas

Great, fast service. Price was less than satellite. Would highly recommend

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Stephen Stone
Stephen Stone

Brought my car in for a windshield replacement. The job was done quickly and professionally, and it was almost $100 cheaper than Safelite. I would definitely recommend Glass Doctor to anyone.

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Douglas Marciniak
Douglas Marciniak

Very helpful, they explained my situation so that I knew what I wad looking at.

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Stacy
Stacy

If I could give them more than 5 stars I definitely would, because they deserve it. They are very professional and I’m pleased with my results!

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SS Wilson
SS Wilson

Awesome swift service. I needed my windshield replaced and they were prompt, professional, and knowledgeable. I definitely would recommend them.

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Chasity Weston
Chasity Weston

Quick and easy. Only took a hour to fix my windshield. They came to me which is a plus.

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Tom Lindsey
Tom Lindsey

I recently had a windshield replaced by Glass Doctor in Holt. Their service and communication was very efficient and professional and the staff was friendly. This was priced fairly and I would go there again for glass any car glass …

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matt clara
matt clara

The price was less than the competition, you know the nationwide one that has terrible customer support reputation, and these guys have a great customer support reputation. I would only give four stars just because I hate how expensive all …

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Erica Fetter
Erica Fetter

I am very impressed with this company. I chose them because they quoted the best price for windshield replacement, recalibration, and new wipers. It took about an hour from when I dropped my car off for them to have everything done. The …

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Stephanie Carlson
Stephanie Carlson

Josh was very helpful! Professional, came early, & very fast! I appreciate you all for your time & help!

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David Metts
David Metts

They ordered the glass and had it installed the next day. Outstanding service.

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Anne Craft
Anne Craft

Expert, friendly, and fast

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Gary pratt
Gary pratt

Never been there just got a estimate. Very friendly and they did call back to talk

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Danielle Santee Lott
Danielle Santee Lott

Fast, quality work! Friendly staff and expert service. Thank you!

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Jerry Colby
Jerry Colby

Great experience, Great people to work with

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Shane Stiles
Shane Stiles

Dane was very communicative and punctual. He had the window changed in just a few hours. Even discussed with me some concerns he had beyond the window replacement itself. I highly recommend Glass Doctor for all your window replacement needs…

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Holly Sisco
Holly Sisco

Went to Glass Doctor. Got there early. Receptionist got the young man to the fix the chip. Got it done quickly. Very pleased with Glass Doctor employees.

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Janie Hernandez
Janie Hernandez

Had a broken window. glass doctor came to my house n fix it ..super reasonable n courteous..I definitely recommend this Business..

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roy dingman
roy dingman

Great service on difficult job....can't recommend higher.

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Katie Konopaska
Katie Konopaska

Great Job by Dane and John, huge job replacing 60 individual windows on my 1908 home!

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Ron Corwin
Ron Corwin

The Glass Dr did an awesome job of putting my door back in service. I would recommend them highly. Friendly, courteous and they cleaned up after themselves.

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Daniel Mathews
Daniel Mathews

They ok

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Pamela Sawatzki
Pamela Sawatzki

Needed a new windshield (due to no fault of my own) they worked with me...so far very happy. Extra points for Deanna. I would still be talking to her if time wasn't an issue...she made the experience exceed my expectations.

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Kate Brent
Kate Brent

We were able to utilize the glass doctor to replace the glass in a double pane window, which saved us considerable money compared to replacing the entire window. Easy and smooth process!

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Steve Duane
Steve Duane

We had a window suddenly crack in the middle of winter and the Glass Doctor folks were on site fast to assess the damage and quote a fix. The price was reasonable and the replacement glass came in quicker than expected. Great experience!

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Chris Telesz
Chris Telesz

I received an estimate from Polack glass for a 2021 Ford Ranger Passenger window at $875 . They tried to convince me the price was so high due to calibrating window bluh bluh bluh, glass doctors did it for 400 and did great work hopefully …

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Ann Hall
Ann Hall

All I can say is WOW! It was so easy to make an appointment. The company had defined times for arrival and called ahead. Logan was professional and polite. He explained everything. I'm delighted.

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Colonial Tinker
Colonial Tinker

Had a windshield installed. Price was similar to everyone else. Very quick. Install time was based on adhesive used for install. Dont drive before the hour they tell you.

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Joen Turner
Joen Turner

I'm so happy I found this place! They fixed a crack in my windshield for 3x's less than what Safelight quoted for me. Logan, my technician, was friendly, professional, and knowledgeable. Had my car in and out in under 20 minutes. Great …

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Lynnette W
Lynnette W

I’ve used Glass Doctor for years. They have an awesome staff that gets the job done.

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Willis Bennett
Willis Bennett

Fast response to my inquiry, called ahead of arrival, showed up looking professional and was friendly. Worked quickly and efficiently, explained things along the way. Was done in just a few minutes and for the quoted price. Outstanding …

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KC 58
KC 58

They fit me in on a Saturday morning on short notice and did a great job fusing a stone chip. Thanks for the great service!

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Jodie Clemons
Jodie Clemons

Second time using this business. Service is always awesome, fast and professional. Workers are very knowledgeable. I would recommend using this business for anyone replacing glass.

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Tatiana Gonzalez
Tatiana Gonzalez

I originally spoke with Sheri about getting my windshield replaced and she was very quick to respond and schedule me an appointment and just overall very sweet and professional! The actual service was also a quick process and only took an …

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Ryan Conway
Ryan Conway

They fixed a chip in my windshield in about 15 minutes, for 1/3 the price of Safelite. It's barely noticeable anymore.

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Marlon Bell
Marlon Bell

Great place, outstanding craftsmanship. The owners went out of their way to get what I needed done!

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Bridget Bettey
Bridget Bettey

I couldn't be happier with my experience. I received I very competitive quote instantly and was offered an appt the next day. The first windshield that came in was damaged, they obviously felt horrible it was damaged during shipment. I …

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Jason Smith
Jason Smith

Had a great experience with the two gentlemen that came to replace my windshield. They were very professional, knowledgeable, fast and friendly. I will definitely recommend Glass Doctor!👍

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Mimi Castro
Mimi Castro

Very professional and quick! Glass looks great, I would highly reccomend as they were reasonably priced

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M Castro
M Castro

Very professional and quick! Glass looks great, I would highly reccomend as they were reasonably priced

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Lori Trout
Lori Trout

There when they say they'll be and work performed as requested. Did a great job!

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Justin Hughes
Justin Hughes

Great service..

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Lyle Allen (Satellite Lyle)
Lyle Allen (Satellite Lyle)

Outstanding work. Thank you Glass Doctor.

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victoria cena
victoria cena

They just replaced the back window in my truck. It came out perfect and took no time at all. I couldn't be happier.

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David Frobish
David Frobish

I found all of the staff responsive, friendly and helpful!

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Bernard S
Bernard S

It was fast and the employees were professional!

Jeremy M
Jeremy M

It was a struggle to get the mold of my window for my car but they did a great job

Krzyminski Family
Krzyminski Family

Quick at installing and communicate effectively. Had more problems with our insurance than we did with this business!

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Jason Schott
Jason Schott

Needed a new windshield. Called and got an appointment in less than 24 hours. Very happy with expediency of service. I was surprised they could find a new windshield for me that quick.

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Mark and Kelly Robles
Mark and Kelly Robles

Quick and Easy

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E B
E B

Fast service and much less expensive than Safelite glass repair.

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Allen Holzhausen
Allen Holzhausen

The service was great..Fast and very accommodating.

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Javon M
Javon M

Fast and very good service, I was surprised how quick it was

Dave E
Dave E

On time, on budget, got in, got it done, got out. Exactly the sort of professional service I expect and appreciate.

CODY G
CODY G

It was great

Chris P
Chris P

I went with glass doctor for my front bay and side window replacement because of the good reviews I seen on Google. The quote process was quick and easy with no pressure. They gave me the estimate and asked me to call in if I was interested…

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John H
John H

Fast, knowledgeable, professional and clean.

MARY H
MARY H

They did a great job!!

VINCENT S
VINCENT S

prompt, very courteous, and explained everything I needed to know about what they were doing.

Rokas
Rokas

I needed glass replacement on my 2010 Yukon. I called Harmon Glass Doctor for an estimate. The price was very competitive so I decided to use them. Logan and Mike were sent to replace my glass. These two young men were Very professional …

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Crystal Williams
Crystal Williams

The people at Glass doctor were great! We had to re-schedule my glass pane install due to my error, and they were more than accommodating. When they finally installed the pane, they worked quickly and professionally.

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Crystal W
Crystal W

The people at Glass doctor were great! We had to re-schedule my glass pane install due to my error, and they were more than accommodating. When they finally installed the pane, they worked quickly and professionally.

Rebecca Landeros
Rebecca Landeros

They're staff is friendly and prices are reasonable..

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korie neshkiwe
korie neshkiwe

They did a great job looks wonderful And great prices would Definitely use them again

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Janna Carson
Janna Carson

Great service!! I had a crack in my windshield with an unknown cause so a couple weeks ago I called around for rates for a replacement and Glass Doctor was the cheapest but had great customer service!! I called last week to schedule and the…

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DARREN K
DARREN K

Very friendly courteous and they do a really good job and they don’t hold you there all day

Sean K
Sean K

Super convenient, friendly, affordable, and great quality work.

NICOLE P
NICOLE P

Dry fast to get window into schedule and to complete the job thanks

Taylor Q
Taylor Q

I went in to get an estimate of how much it would be to fix my windshield on my vehicle. They came out took a look to see what parts they needed, gave me the total and told me they could have everything by the next morning! I went ahead and…

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Robin B
Robin B

Fast, friendly, good price

Michael Cui
Michael Cui

Nice service and friendly people.

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Tasha Summers
Tasha Summers

Nice job filling stone chips on my windshield

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Larry L
Larry L

Very good guys, I've been a mechanic for over 30 yrs and these guys knew what they where doing and were quick at it.

Thanks again.

Larry ASE

Tyler Cater
Tyler Cater

Looks like they did a good job hopefully I get many years out of it.

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Jason Church
Jason Church

Timely. Reasonable. Friendly. Professional. Good relative value. Thanks.

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Joe Lee-Cullin
Joe Lee-Cullin

Very quick repair of a windshield chip (with a lifetime of the car guarantee) and I was given a voucher to get a coffee next door at Coffee Barrel. Mike was very helpful in answering all of my questions. Highly recommended!

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DOROTHY J
DOROTHY J

They come out and measure and install later.

John B
John B

Love the sales guy

Mindy vonGunten
Mindy vonGunten

Friendly and helpful customer service. Double-checked to make sure I wanted a particular style of windshield with extra call to me. In & Out the same morning. All is working great and super happy to no longer be looking thru cracked glass! …

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Mindy V
Mindy V

Friendly and helpful customer service. Double-checked to make sure I wanted a particular style of windshield with extra call to me. In & Out the same morning. All is working great and super happy to no longer be looking thru cracked glass! …

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Erik DeYoung
Erik DeYoung

Even though the windshield they had ordered initially turned out to be the wrong one (factory problem, not Glass Doctor’s), they did an amazing job of taking care of it and making things right. I’ve only ever had great experiences with them…

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ERIC D
ERIC D

Even though the windshield they had ordered initially turned out to be the wrong one (factory problem, not Glass Doctor’s), they did an amazing job of taking care of it and making things right. I’ve only ever had great experiences with them…

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Mark Sundermann
Mark Sundermann

Super quick responses to emails and wonderful work done!

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Mark S
Mark S

Super quick responses to emails and wonderful work done. Thanks!

Michael T
Michael T

Good fast service!

CHRISTOPHER T
CHRISTOPHER T

The guys were fast and professional and the work was quality.

My only concern was the amount of the little chards of glass that were left on the dashboard, on the left inside door, and on the driver's seat. However, your colleagues took $…

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Kesha D
Kesha D

Service was excellent from the front of the office to the technicians that replaced my windshield.

I highly recommend the Glass Doctor.

Paul G
Paul G

Very quick and the work done was great

GREG Z
GREG Z

Excellent service from the initial call to the finish.

Raquel McJames
Raquel McJames

After calling several places Glass doctor had the cheapest quote around. The staff is excellent. Installation of my new windshield was about a hour. Installer was nice and knowledgeable. Definitely reccomend this business to everyone.

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DARREN K
DARREN K

I’m very likely to recommend somebody to the glass doctor I feel like they were very friendly and I thought if they don’t exceptional job on my windshield