Customer Testimonials | Glass Doctor of Dearborn Heights, MI

Customer Testimonials

From 364 reviews
Don Jones
Don Jones

Josh came out first time to take measurements. Was very professional and informative. On day of install it was him and his partner. Again very professional was on time as schedule and did an excellent job. Highly recommend Glass Doctor.

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Rose D
Rose D

The work was done really well and very clean. The Tech Tom did a really great job with the work on my china cabinet and I am impressed with his work! Thank You!

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Sherry Manuelson
Sherry Manuelson

Always a pleasure to schedule with the Mound Road Glass Doctor location. Fast appointments, on time, and quick service! Great knowledgeable staff!

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Susan Suboch
Susan Suboch

I am amazed at how good my windows look. My windows were old and foggy with broken seals. Josh, the tech, was awesome. Friendly and polite. He was informative and knowledgeable. A pleasure to have installing my new window glass. I am so …

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Dawn Finazzo
Dawn Finazzo

I had a very large window break in my livingroom. Glass doctor came out quickly and secured the open space.

Tom and Josh arrived when my window came in, and thought it would be a straightforward installation. It was not. Tom and Josh worked…

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Mike Dunn
Mike Dunn

The Glass Doctor team are our absolute go-to for glass replacements and repairs... keeping the glass in our lease vehicles in tip top shape. Appointments are recommended, especially if you have a complex task. Our walk-in repairs have …

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Trina
Trina

Fixed my windshield on dodge charger and man, AMAZING! Called them on Friday afternoon, come out Monday to my job and had that bad boy fixed in no time. Tech was super friendly and when I tell you the window looks better then the factory …

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Me Hudson
Me Hudson

Tom came put a window in my house. Very friendly and fast. Job was well done. The people in the office very friendly. Got my glass back early.

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BusArtist
BusArtist

The whole process was effortless. Clean, professional, and great service. Kudos to Joshua and Will. They were wonderful and excellent. Total experts! Definitely have them again for any project!

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Sandra Simms
Sandra Simms

Great job! Excellent experience, no high pressure sales, great communication, on time and they did a wonderful job, saved me from replacing my window. 100% satisfied!

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William Vernier
William Vernier

Joshua did a fantastic job on my double pane glass replacement. Waited 20 years to replace because I thought the whole window needed to be replaced. Not these guys, and a very fair price with excellent quality!

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Rasheedah Fenny
Rasheedah Fenny

My glass tech was Joshua Nance he was through and prompt when arriving to my home and provided a detail layout of my install for my picture double pane window. Joshua was very detailed regarding the window install and advised the benefits …

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QAYS ALKUSHALY
QAYS ALKUSHALY

Honest people. They are transparent in their dealings, straightforward in communication.

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K p
K p

Very Awesome Company. I called and needed an estimate on a shattered sunroom window. They gave me a scheduled date they could come out everything was very fast after that.

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Cynthia Scott
Cynthia Scott

Tom is a very nice guy & was quick service.

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Adrien Hlavin
Adrien Hlavin

The staff is professional and courteous! They always do a top notch job!

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Andrea L
Andrea L

Josh & Tom provided Fast, polite service and very professional!! Would definitely recommend!

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James Lamb
James Lamb

First time using them and was totally satisfied!

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Tameka A.
Tameka A.

Thank you Joshua Nance/Glass Doctor for repairing my windows. Joshua provided excellent customer service along with very knowledgeable on windows and overall maintenance of the windows. I would recommend him for future repairs. Thank you …

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Daniel Alexa
Daniel Alexa

They took care of me the same day the same hour! Mary had a family type personality. Best glass place! God bless them.

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Robyn Webb
Robyn Webb

Tom and Josh installed a European shower door in my newly remodeled master bathroom and it is the cherry on top! They did an awesome job ! Please give them a call if you need any glass work. Great company

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Helen Mamalakis
Helen Mamalakis

Josh and Tom were beyond excellent. They just came over and fixed my kitchen window in a matter of minutes.. They were polite and the job was extremely well done and the quality is great. I would recommend Glass Doctor of Dearborn Heights …

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Pamela Mays
Pamela Mays

Joseph Nance offered excellent service in installing my glass window. Friendly and courteous. He even put up my blinds. I highly recommend him for future service.

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Janet Bellant
Janet Bellant

Fast and friendly

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Jessica Conner
Jessica Conner

Josh was awesome. Our bay window was fogged up from a broken seal and Josh had the glass replaced in a few hours. It looks great and was way cheaper than new windows!

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Paul Potocki
Paul Potocki

Josh and Tom were great at their skilled trade, will you Glass Doctor for all my future glass needs.

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Luke
Luke

Quick service and a fair price for my windshield replacement

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Shane
Shane

The old lady at the front desk was really nice and helped me with my issue.

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Keith J
Keith J

I had a windshield replaced in a Promaster van here 10 months ago and have driven it almost 90,000 miles since then. The windshield has received half a dozen solid hits and numerous others and only shows one 3mm surface scratch. Glass from …

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Jimmy Johnson
Jimmy Johnson

Experienced and professional. Lowest price around.

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Denise Raich
Denise Raich

I originally brought my car in to have the crack fixed, but they determined I needed a total replacement. It was easy to schedule for the tech to come out to my home to fix. The tech was friendly and professional. No problems with the new …

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NB
NB

Installer, Joshua, and the team he works for,made it simple and easy. Great job!!

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Agim Myrtaj
Agim Myrtaj

Best service

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Roger Chang
Roger Chang

I had a crack in the middle panel of my large sliding living room window. I called Glass Doctors based on a recommendation. Josh came out to my house right away – very knowledgable, friendly and professional. He placed the order for a …

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Andrea Conway, ITIL CSM MBA-IT
Andrea Conway, ITIL CSM MBA-IT

Called on a Saturday, they confirmed on Monday that they’d be out to service on Tuesday. Showed up, very professional. Quick and worked around my workday 💙💙 thank you so much!

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kaycee burnette
kaycee burnette

Kathe and Josh are the best to work with!!! Highly recommend!!!

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Melva Howell
Melva Howell

Cathy is always helpful, had my vintage medicine cabinet mirror replaced .

Thank you Cathy.

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Redento Johnson
Redento Johnson

This guy's work is awesome!!! Talk about a quality job and attention to detail. Amazing!!! Thanks, Nick!!! Will be referring people to you for sure!

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Brian K
Brian K

I had a stone chip repaired on my windshield. The whole experience was very easy, scheduled an appointment and I was in and out in a half hour.

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Ashley Aliff
Ashley Aliff

I would recommend the glass doctor to anyone looking for glass replacement. The guy that replaced my glass, Josh, was very professional & offered me the best price possible after searching around. He answered all my questions in a timely …

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Jeremiah Saunders
Jeremiah Saunders

Great tech guy Nick , in n out before I could pay .. great place to be by my house for any windshield repair

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Gwendlyn Schoessler
Gwendlyn Schoessler

I used Glass Doctor several times in the last 3 months for home window repairs and I can't say enough good things about this business and its employees. Josh Nance who did installation was exceptional! He was friendly, helpful, professional…

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Nick Robichaud
Nick Robichaud

I get all my work done here even a small chip they find the time to get me taken care of extremely fast and cheap and everyone is super friendly

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Ian Kushnir
Ian Kushnir

Very fast windshield replacement and affordable.

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Paulann Davis
Paulann Davis

Guy with the red beard was amazing, professional, answered all my questions and went above and beyond! Way better price than Safelite!! Worked around my schedule. Dash was clean as the day I got the car! Highly recommend!

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Andrew Mallon
Andrew Mallon

Had a big crack in a front window, Josh came, gave a quote and when I put in the order for the glass they were able to get us set up super quickly. Josh got it looking better then new. Great job!

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Diamond Washington
Diamond Washington

Very professional & fast! Affordable as well.

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John Boettger
John Boettger

Professional staff.

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Tamara King
Tamara King

They did great work. Josh in particular was very professional and communicative. I highly recommend.

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Jean Angel
Jean Angel

Harmon glass is fast and cared about my scheduling. They helped me make it to an appointment. Kathy and Tim were amazing.

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shannon Croy
shannon Croy

Service was excellent! Kathy was awesome! She advocated for me and made sure the insurance company approved original manufacturer part. Nick was awesome installer, who showed a lot of patience with me. I recommend the Glass Doctor of …

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John Gauthier
John Gauthier

My car was vandalized. 3 windows broken out. They had me fixed up in less than a day even though my car is 13 years old. And they were $300 less than my other quote.

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Kelsey McKnight
Kelsey McKnight

I needed to make an appointment to get windshield chips replaced, and was able to get an appointment same day and quicker than I thought. Kathie and staff were very professional, polite, and prompt with service. This will be my new go-to …

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Jason Hunt
Jason Hunt

They are amazing people and amazing quality work and great price on there windshield. Kate is a wonderful person she goes above and beyond her job to make things right for her customers she is best. Thank you kathe and rest of staff for …

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Blue Moon
Blue Moon

Very professional staff and service. Highly recommend!

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Elaine Pereira
Elaine Pereira

Courteous and prompt information. Delivery smooth. The crew thoroughly cleaned the glass. It was all great.

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Raven Lee
Raven Lee

I love the customer service. Very polite and friendly employees. Even when there is a problem they make it there duty to find a way to accommodate you and make it more beneficial for you. They also are very upfront and honest which is …

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kim lyn
kim lyn

I would definitely recommend this place we brought our vehicle in and due to it being so new dealer parts and the holiday they said two weeks the guy called us back and said tomorrow it was like wow thanks glass doctor

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Ali Reda Jeafar
Ali Reda Jeafar

Had a rock chip on my windshield that was fixed right away. The workers were professional and i was in-and-out in no time at all and depsite the cold, the repair has stuck!

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Christian Guevara
Christian Guevara

Always great work and professional service, I’ve had about five vehicles done over the years and never had any issue. Cody did the install on my Honda Element and it came out great.

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Jim Collins
Jim Collins

Needed a triangular piece of glass cut to finish a project started over a year back. Tried several glass companies but no one could cut this shape. I put the project on hold as I was not sure I would ever get the glass cut. Stopped in to …

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Kit “Kh” M
Kit “Kh” M

Noticed a small chip in my vehicle windshield over the weekend and figured I’d better have it repaired asap. I called and they were able to fit me in immediately! I drove right over and they took my keys and got started. I’d had an almost …

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Jazmin Lee
Jazmin Lee

Cathy was the best and very understanding! She was very fast responsive and beyond helpful all the way until I got my windows fixed.

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RedWine 1
RedWine 1

Absolutely fantastic, exceptional customer service!!. Needed a garage door window panel replacement, came in with an extra window for measurements, I thought I would have to pick up another day…..they made the window for me on the spot!! …

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Wendy
Wendy

Installer Josh was very kind and hardworking and did a great job. Would recommend.

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Cherie Sword
Cherie Sword

I’ve been using them for years. (AKA Harmon Glass) Excellent service, professional, fast, friendly. I won’t go anywhere else!

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Theresa Skonieczny
Theresa Skonieczny

Cannot thank them enough for being 100% A-W-E-S-O-M-E....from a sad Safelite and the insurance company run-around to those at Glass Doctor where I was prioritized, accommodated and provided better service and product!!! I can't thank you …

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Dana Z
Dana Z

I needed a windshield replacement. It was super easy to get a quote online. **Their quote was $300 less than their major competitors quote** They responded right away and were able to schedule an appointment for the next day. The …

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Cindy Kaleto
Cindy Kaleto

Joshua was very professional and nice. He explained the process of his work and reminded me to check for email in spam in case it didn't come through. I forget this sometimes so. that's good.

The office staff were very pleasant and helpful…

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Ryan
Ryan

I'm so happy with Glass Doctor and my service rep that came out. He was very kind, and did an excellent job on my rear window. I was in a panic calling several places for quotes and needed it done right away. They charged me literally …

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Christopher Cox
Christopher Cox

Never fun to notice a cracked window on the way into work. Harmon auto glass was able to make the experience extremely easy and I truly appreciate the speed and professionalism.

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Fred Retzloff
Fred Retzloff

Outstanding service from start to finish. I highly recommend them!!!

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April Shotwell
April Shotwell

Very professional & affordable glass replacement. I would definitely call them in the future.

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Melanie Wheeler
Melanie Wheeler

This company was the cheepest for my windshield. Had it in and ready to go in 20 minuets. I am impressed with the quality and the windshield is great!! I called around for three weeks to find these guys and I am glad I used them!!

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Chris Lynn
Chris Lynn

The receptionist Sandy was professional,nice, friendly,she smiled when we talked,did everything to make her customers happy

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Diana Brown
Diana Brown

I set up an appointment for my stepmom to have a chip repaired, a real person answered the phone and explained the options. The day of the appointment it was raining, so the technician said he'd be back the next business day. When he came …

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Mary Jo Kosloskey
Mary Jo Kosloskey

Came to home, cheapest quote, did job quickly.

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Joe Dusik
Joe Dusik

They came out and did their job quick and professionally would highly recommend

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Vernon Lilly
Vernon Lilly

The installer was on time and very knowledgeable. Thank you for a business that still cares about it's customers. I was very impressed and that isn't easily done. I would recommend your company to anyone looking to replace their …

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Will L
Will L

Fixed a chip windshield.

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teotar
teotar

OUTSTANDING!!!!!!!! They were fast and accommodating. They gave me the best price I could find. I would highly recommend this business!

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Robin Morasco
Robin Morasco

Great Service. Will use Again

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Gary Mitchell
Gary Mitchell

Had to have a chip repair done on my windshield. Had me in and out in about 15 minutes. Excellent price, and great service.

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Hayley Ortiz
Hayley Ortiz

Had an appointment the first time. Never showed up so I called and they told me I never made an appointment (I assume the first girl I talked to was new) but I sceduled another one and he came replaced it within 30 minutes while I was …

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Dwayne Johnson
Dwayne Johnson

Down home big business with a mom and pop approach.

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Ricky Wejrowski
Ricky Wejrowski

Very efficient all worked out

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Lea Allen
Lea Allen

Yes, the Manager. Mark was so kind and professional and sent his crew member, Kevin to my home who called me, letting me know he was on his way, as I requested. Kevin arrived on time took measurements of my window "glass" that needed …

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Grace Tundra
Grace Tundra

Wonderful staff, especially the young lady who answers the phone.

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Nicole Steel
Nicole Steel

Today I received great customer service from Jim. He was able to repair my rear view mirror in no time. I highly recommend them for repairs !

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Scotty Blinds
Scotty Blinds

GREAT PRICE ,FAST SERVICE ,NEXT DAY INSTALL. WILL BE USING THIS COMPANY FOR ALL MY GLASS NEEDS.(PERIOD}

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Dave Riddle
Dave Riddle

I've used Glass Doctor on two occasions, for glass replacement/installation and for a new shower enclosure.

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Robert Wade
Robert Wade

Had glass made for computer desktop

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Rep of Gabriel G
Rep of Gabriel G

Very professional, prompt and great job!

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Monica Peoples
Monica Peoples

I would like to say Thank you to Sandy, Jim, and Mike for being so kind. They were very professional and considerate of my situation. AWSOME job. Well done.

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Tom Pasko
Tom Pasko

Great quality work

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Patrice A
Patrice A

Replaced our truck windshield, fast and the two fellows who did the work were very friendly

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Aaron Clark
Aaron Clark

When my windshield on the way to work shattered, they came to my work within hours and replace it in 15 minutes. Friendly techs and a great price.

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Joseph Elden
Joseph Elden

Quickly gave an estimate. Installed on time good price.

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KATHY M
KATHY M

Very nice and professional. The guy that came out was real cool and friendly. He kept his distance and wore a mask. We also did the final payment over the phone while he was in his car. I would recommend these guys to anyone.

JULIAN S
JULIAN S

On time and quick