Customer Testimonials | Glass Doctor of Cypress

Glass Doctor Service Testimonials

From 772 reviews
Alexander Schmidt
Alexander Schmidt

They did a great job replacing windows that had condensation. The new windows are so clear it doesn’t even look like there is glass there. I wish I had them replace a long time ago! It looks great.

Response from business owner

Thank you for your wonderful review, Alexander! We're thrilled to hear that you're satisfied with the window replacement and the clarity of the new windows. It's great to know that our work has made such a positive impact on your home. Your satisfaction is our priority!

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William Walker
William Walker

Rudy was great! Did a quick professional job!

Response from business owner

Thank you for your wonderful feedback, William! We're glad to hear that Rudy provided you with great service. Your satisfaction is our priority!

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Chad Smith
Chad Smith

We had a vehicle in Houston that had a window broken out of it on a Thursday night. One call to Glass Doctor on Friday morning and the window was fixed before 5:00 PM. They took care of us when we were far from home, and it was greatly …

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Response from business owner

Thank you for the wonderful review, Chad! We're glad we could assist you quickly while you were away from home. Your appreciation means a lot to us, and we hope to serve you again in the future!

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Barbara Qualls
Barbara Qualls

Good job. no muss, no fuss and no hard-sell tactics.

Response from business owner

Thank you Barbara, we like to keep it simple! Let us know if there are any other glass projects you have that we can help out with!

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Stuart Self
Stuart Self

Quick phone service and the technician they sent out was great.

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florentine guerrero
florentine guerrero

These guys are the Best. Have had a couple of windshield done and a side glass. Did everything they said that would do!

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Terry Provencher
Terry Provencher

My vehicle was broken into while staying at a hotel. Both driver side and passenger side windows were shattered. I was leaving for home that day and had to get replaced before going home. I called the Glass Doctor and get a great quote. …

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Aline Lostumbo
Aline Lostumbo

I called several different vendors and Glass Doctor was not only the best priced but I also appreciated that they did not guess a quote. The replacement was done in a timely manner and Milly was excellent in his communication with me. I …

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Tom Schaefer
Tom Schaefer

Glass replaced perfectly.

Response from business owner

Thank you for your feedback, Tom! We're glad to hear that the glass replacement met your expectations. We appreciate your support!

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Sofy Dtwo
Sofy Dtwo

Thank you Johnny! He came out the day after I called. Gave us a quick and fair estimate. Great people and service all around

Response from business owner

Thank you for your wonderful review, Sofy! We're glad to hear that Johnny was able to assist you promptly and provide a fair estimate. Your kind words about our team and service are much appreciated!

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Wayne Epperly
Wayne Epperly

GlassDoctor, especially Johnny Gonzolas did a superb job installing replacement windows at our subdivision clubhouse. Would definitely recommend Johnny and his helpers to do any glass related job. They were polite, on time, cleaned up after…

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Response from business owner

Thank you for your wonderful feedback, Wayne! We're delighted to hear about your positive experience with Johnny and his team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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Donald Mckinney
Donald Mckinney

Though there was a slight hiccup in the install appointment, they made it right. Michael came out on a Saturday to do the job and did so perfectly.

Response from business owner

Thanks Don for the review! Appreciate your business and understanding, glad we were able to get you taken care of! Let us know if you have any other glass, mirror and or auto glass needs in the future!

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Josh Mattern
Josh Mattern

I am very happy with the folks in Cypress. I don’t know the guys name that came out to replace my rear passenger side window on my Rams TRX but he was great. The price was very reasonable, and they even came out to my house to fix it and …

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Response from business owner

Thank you so much for the 5 star review! We love to do auto glass and our guys are world class! Let us know if you have any other auto glass and or residential glass and mirror needs!

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David Phillips
David Phillips

Same day service and very professional.

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Brandon Wacasey
Brandon Wacasey

Milly repaired a broken glass pane on our house window and did a great job cleaning up after. Quick in and out in less than 30min.

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Sal Bhakta
Sal Bhakta

The tech was courteous and did the job in a timely manner. They also replaced a glass window at our house and did an excellent job. Don't hesitate in hiring them for your needs. Friendly staff who know how to deliver excellent customer …

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Francis Kenny
Francis Kenny

Replaced my windshield, calibrated the lane assist system with professional care. They accomplished this within the quote and time schedule.

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Marty Hogan
Marty Hogan

Very Professional and quality workmanship

Response from business owner

Thank you for your kind words, Marty! We appreciate your recognition of our professionalism and quality. We're glad to know you had a positive experience with our services!

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Jewel Vegas
Jewel Vegas

Definitely a convenient option for at-home installation. The team was really great/friendly, respectful, and quick (even applying our inspection sticker to the newly installed windshield). We really appreciate it!

Response from business owner

Thank you for your wonderful review, Jewel! We're glad to hear that our team provided you with such a positive experience during your at-home installation. Your appreciation means a lot to us, and we look forward to serving you again in the future!

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Larry Reyes
Larry Reyes

Very easy to work with and commits to the time when they says it’s going to be done. Very professional.

Response from business owner

Thank you for your kind words, Larry! We're happy to hear that you found our team easy to work with and professional. Your satisfaction is our priority, and we look forward to assisting you again in the future!

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Carol Snowden
Carol Snowden

Second time I’ve used them. The first was foot’s glass table cover. This time for. A shattered glass shower panel. Took awhile together the glass but installation was fast and efficient.

Response from business owner

Thank you for choosing us again, Carol! We appreciate your loyalty and are glad to hear that the installation was fast and efficient. Your support means a lot to us!

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Trey Laird
Trey Laird

Great auto glass replacement experience! I will definitely use them again when needed

Response from business owner

Thank you for your kind words, Trey! We're delighted to hear you had a great experience with our auto glass replacement services. We look forward to serving you again in the future!

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Just Me
Just Me

Excellent job, start to finish. Good communication, good flexibility, good price.

Response from business owner

Thank you for your fantastic review, Just Me! We're glad to hear that you were satisfied with our communication, flexibility, and pricing. Your support means a lot to us!

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Stephanie Nelson
Stephanie Nelson

Prompt, on time, thorough, excellent pricing!

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Brenda Becerra
Brenda Becerra

Armando came out within the window provided and was able to complete my windshield repair quickly and did a great job!

Response from business owner

Thank you for your positive review, Brenda! We're thrilled to hear that Armando was able to assist you promptly and efficiently. Your satisfaction is our priority, and we appreciate your feedback!

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Janice Allison
Janice Allison

Milly did a great job. Thanks

Response from business owner

Thank you for your kind words, Janice. We're thrilled to hear that you had a positive experience with Milly. Your feedback will certainly be passed along to her.

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Randy Milian
Randy Milian

Install looks perfect

Response from business owner

We're pleased to hear that you are satisfied with our installation, Randy! Thank you for sharing your experience with us, and for the perfect rating.

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Connie S
Connie S

Tony was very professional. Didn't take long to get my windows spcial order or for the installation.

Response from business owner

We're glad to hear that you had a positive experience with Tony, Connie! We aim to provide efficient and professional service to all our customers. Thank you for taking the time to leave a review. We appreciate your support!

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Jeffery Stroble
Jeffery Stroble

Angie and Armando were outstanding Angie who took my phone call was very professional kind and courteous and very responsive to my needs. Armando. The tech in Cypress was very efficient, thorough and professional. I would highly recommend …

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Response from business owner

Thank you for sharing your positive experience, Jeffery! We're proud of both Angie and Armando for their professionalism and effectivity. We're delighted you noticed their efforts, and recommended us to others. We are focused on ensuring complete customer satisfaction.

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Loretta Greenlund
Loretta Greenlund

Glass Doctor of Cypress was extremely efficient and easy to deal with. Armando Jimenez was very polite, friendly and very thorough! I would highly recommend Glass Doctor!

Response from business owner

Thank you for your kind words, Loretta! We're thrilled to hear that you had a positive experience with our team and Armando. Your recommendation means the world to us. Thank you for choosing Glass Doctor!

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Jeffrey M
Jeffrey M

Very good work

Response from business owner

Thanks for your positive feedback, Jeffrey! We're really pleased you're happy with our work. We aim to keep delivering the same in the future.

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Hector Medina
Hector Medina

The Glass Doctor was a very pleasant experience. They replaced my 2020 Ram 1500 Limited windshield for $300 cheaper than Safelite. I then flew in making it there after hours where they worked with me to pick the car while no one was there …

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Response from business owner

Thank you for your positive review, Hector! We're pleased to hear you were satisfied with our reasonable pricing and accommodating service for your Ram 1500 Limited's windshield replacement. We pride ourselves on delivering exceptional customer service and it's great to know we hit the mark for you! We're grateful for your kind words and look forward to serving you in the future.

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sumahan bonnerjee
sumahan bonnerjee

Very professional company. I am happy with their service.

Response from business owner

Thank you for your kind words, Sumahan! We are glad to know that you had a positive experience with our services. We appreciate your support!

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Christine Douglas
Christine Douglas

So easy to communicate with, they fit us in within a matter of hours and work was completed in less than 2 hours. And huge bonus: quote was $200+ less than the other place I reached out to. Would definitely use them again!

Response from business owner

We're glad to hear about your positive experience with us, Christine! We always strive to provide high-quality, timely and affordable service to our customers. Your feedback reaffirms that we're hitting the mark. Thank you for choosing us!

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Dan J
Dan J

Christian and James were great! Fast and very professional! Very happy with my experience and will definitely call them for future needs!

Response from business owner

Hi Dan! Thank you for entrusting us with your glass needs and letting us know that our team did a great job. We look forward to the opportunity to serve you again in the future!

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Debra Gunn
Debra Gunn

I was nervous about the service, BUT, Mr. Jimenez was the ultimate professional with 37 years experience. He was patient, efficient, and Knowledgeable! Very happy with results!

Thank you!

Response from business owner

Hi Debra! Thank you for entrusting us with your glass needs and letting us know that our team did a great job. We look forward to the opportunity to serve you again in the future!

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JeAnecia Johnson
JeAnecia Johnson

They were very professional and took care of the problem. Very thorough. The appointment setter was very pleasant and she showed great customer service. The technician that came out was very quick and repaired the window and answered all …

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Response from business owner

Thank you for entrusting us with your glass needs and letting us know that our team did a great job. We look forward to the opportunity to serve you again in the future!

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Brian Hayes
Brian Hayes

It was easy to schedule an appointment. I’ve had full window replacement and rock chip repair done here, and they’ve done a great job each time.

Response from business owner

Hi Brian! Thank you for sharing your experience and entrusting us with your window replacement and chip repair. We look forward to the opportunity to serve you again in the future!

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Marvin Minton
Marvin Minton

On time, on place, great results

Response from business owner

Thank you Marvin! We appreciate you business and your feed back!

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Stephen Harris
Stephen Harris

Prompt and quality work!

Response from business owner

Thank you Stephen! We appreciate your feedback and your business!

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Ashley Mutschler
Ashley Mutschler

Excellent to work with from start to finish! Would definitely call again!

Response from business owner

Hi Ashley! Thank you for choosing us for your glass needs! We're thrilled to hear you had a positive experience. Your feedback means a lot to us!

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Suz *
Suz *

The guys that came were wonderful and did a nice job cleaning up everything.. they replaced the glass the afternoon before the big storm and everything held up perfectly with no issues

Response from business owner

Hi there! Thank you for choosing us for your glass needs! We're thrilled to hear you had a positive experience. Your feedback means a lot to us!

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Jeremy Shaw
Jeremy Shaw

Had my windshield replaced with OEM glass on my 2017 F250. I have had it a week now and through the heavy rain that the Houston area received all the seals were solid and the glass is great quality. They were quick with getting it done and …

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Response from business owner

Hi Jeremy! We're thrilled to hear about your positive experience! Thank you for trusting us with your project. If you ever need assistance in the future, we're here to help. Thank you for choosing Glass Doctor!

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Michelle Murray
Michelle Murray

On time, fast, clean and efficient. Very responsive. Will recommend

Response from business owner

Hi Michelle! Thank you for sharing your experience and entrusting us with your glass needs. We look forward to the opportunity to serve you again in the future!

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Leonel Mancilla
Leonel Mancilla

Had a great an quick experience here, Roger and Armando Jimenez did an excellent job replacing my windshield.

Response from business owner

Thank you for entrusting us with your glass needs and letting us know that our technicians did a great job. We look forward to the opportunity to serve you again in the future!

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Rick Dobies
Rick Dobies

Armando did a traffic job replacing my windshield in my Lexus. The work was professional and quick. I would recommend using the Glass Doctor in Cypress for all glass repairs or improvements for your car or home.

Response from business owner

Hi Rick! Thank you for choosing us for your glass needs! We're thrilled to hear you had a positive experience. Your feedback means a lot to us!

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Catherine Weibel
Catherine Weibel

Best way to fix windows. They did a great job.

Response from business owner

Hi Catherine! Thank you for sharing your experience and entrusting us with your glass needs. We look forward to the opportunity to serve you again in the future!

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WARREN B.
WARREN B.

I was happy with the work I was just upset that the technician got there a little late and I had to wait longer.

Response from business owner

Warren, thank you for your review and for your patience! We do our best to keep our time commitments but want to make sure that every customer gets our full attention to detail for their auto glass installation. We appreciate your business!

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Shawn Mamasis
Shawn Mamasis

Did a great job. Excellent workmanship, friendly, helpful. An cleaned up all debris.

Response from business owner

Hi Shawn! Thank you for entrusting us with your glass needs and letting us know that our technicians did a great job. We look forward to the opportunity to serve you again in the future!

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Justin
Justin

The kids put a softball through our neighbors window, but Glass Doctor saved the day. They were fast to get it fixed and are priced reasonably. Everyone I spoke with was friendly and attentive.

Response from business owner

Hi Justin! Thank you for choosing us for your glass needs! We're thrilled to hear you had a positive experience. Your feedback means a lot to us!

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Mike Otto
Mike Otto

The staff is friendly and helpful. We are always satisfied with their excellent work.

Response from business owner

Hi Mike! Thank you for sharing your experience and entrusting us with your glass needs. We look forward to the opportunity to serve you again in the future!

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Cap'n Mike and The MTRGOAT
Cap'n Mike and The MTRGOAT

Excellent service! Very friendly and professional staff!!

Highly competitive pricing!!!

Response from business owner

Thank you so much for your feedback! Keep us in mind for all your glass and mirror needs! We appreciate your business!

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erobin2112
erobin2112

Roger was amazing! He explained everything he was doing and why he was doing it. He was very thorough and knowledgeable. The entire process from the receptionist to the install was great. Would highly recommend.

Response from business owner

Thank you for entrusting us with your glass needs and letting us know that Roger did a great job. We look forward to the opportunity to serve you again in the future!

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Darby Toler
Darby Toler

They’re the best. Have used them on a few different occasions for both home and auto and each time have had excellent, prompt, and friendly service.

Response from business owner

Hi Darby! Thank you for choosing us for your glass needs! We're thrilled to hear you had a positive experience. Your feedback means a lot to us!

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Eric Gerow
Eric Gerow

Armando at the Cypress shop was fantastic. I was squeezed in on a same day appointment to get a rock chip repaired and he did a great and detailed job. Will absolutely come back for any future needs.

Response from business owner

Hi Eric! Thank you for entrusting us with your glass needs and letting us know that Armando did a great job. We look forward to the opportunity to serve you again in the future!

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Travis Morehead
Travis Morehead

Very professional and friendly great jobs on the windows

Response from business owner

Hi Travis! Thank you for choosing us for your glass needs! We're thrilled to hear you had a positive experience. Your feedback means a lot to us!

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Jessica Benham
Jessica Benham

Andrew Artisan was my tech. He came to the door in the middle of the job to explain to me and show me the engineering mistake that Toyota made where the top of the windshield mated up to the body and how he had a much better moulding that …

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Michael Gentry
Michael Gentry

I definitely recommend Glass Doctor of Cypress. The cost for windshield replacement was reasonable compared to their competitors. Their service was timely and Roger Jimenez did a great job installing.

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DAVID GASCON
DAVID GASCON

Work done right. Very Professional

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Douglas Seal
Douglas Seal

Great communication and the work was excellent.

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Sherri Passmore
Sherri Passmore

Quick and polite! Quality work.

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Joseph Severson
Joseph Severson

I had a business vehicle and personal vehicle that both needed new windshields. Glass Dr. of Cypress not only got them both quickly, but at what felt like very competitive pricing. We'll be using them for all of our fleet needs from now on…

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Ron Montgomery
Ron Montgomery

Very good customer service and professional at the right price.

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David Young
David Young

Excellent friendly service ! Thank you

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Dan Brown
Dan Brown

Great technician Roger Jimenez

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Jim Hernandez
Jim Hernandez

Fast & efficient!!!

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Jason T
Jason T

Angi and Kathy were extremely helpful in answering questions and setting the appointments. The repairmen were professional and easy to work with. I have nothing but good things to say.

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Omar Reffell
Omar Reffell

Tech did a great job on installation, also provided excellent communication throughout the process.

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Stephanie Miller
Stephanie Miller

Shout out to Glass Doctor of Cypress! Service was fast and reasonable! Roger the tech came to my house and was so polite, professional and kind! He replaced my window, vacuumed all the glass shards, and even collected my kids mess in the …

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Audrey Gibson
Audrey Gibson

Roger Jimenez came to my work to replace my windshield and did a great job. He was very nice and respectful. I will call them again if the need arises.

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Seth Womble
Seth Womble

Glass Doctor has always gone above and beyond for me. They have done numerous projects for me and I will continue to use them.

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Greg Pellegrino
Greg Pellegrino

Perfect experience. I called Glass Doctor on Tuesday. Technician Roger Jimenez arrived at my driveway on Wednesday. Exact match to factory windshield, one hour install, accepted my deductable payment, working the remaining payment from …

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Eberlin Contreras
Eberlin Contreras

Jaime Cano was super accommodating to my schedule and finished my window repairs in less than 30 minutes! Incredible service, he went out of his route to make sure I had repairs done same day.

Someone give this guy a raise!

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Buck Wilson
Buck Wilson

Was a pleasure working with Armando – who professionally installed my windshield- 5 star experience

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Raquel Corrales
Raquel Corrales

Roger J. did a great job replacing my windshield today. I was able to get a same day appointment after calling early this morning. He was fast, efficient, and very polite. Highly recommend and will use Glass Doctor again in the future.

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Mike Jenkins
Mike Jenkins

They answer the phone and have great service, not like satellite glass. Also, the glass doctor was 20 percent cheaper.

Response from business owner

Mike, thank you for your response and your 5 star review! We drive a culture to be better than the other guys!

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Tonya Vikos
Tonya Vikos

The staff was helpful and professional and very timely! Work was excellent and they were very close to me!

Highly recommend!

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Chad Andrus
Chad Andrus

Always get me in and out quickly and prices are the best around

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Clifton Sanderson
Clifton Sanderson

The gentleman that showed up on time at my work was very thorough and knowledgeable. Explained what he was doing and what he did when I wasn’t watching him. Explained the warrant and cleaned up very well around the car. Strongly recommend …

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Response from business owner

Thank you for your review Clifton! We appreciate your business and your 5 star review! Please keep us in mind for all your glass and mirror needs for your car and home!

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Richard Hurliman
Richard Hurliman

Fantastic Service

Response from business owner

Thanks Richard for your review of 5 starts and your business!

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Mark Miller
Mark Miller

super convenient, came to the house and knocked it out. Was a good price and good service.

Response from business owner

Thanks Mark! We appreciate your business and your review!

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JD Defenbaugh
JD Defenbaugh

Glass Doctor did a great job! Very fast & convenient!

Response from business owner

So glad we were able to get your glass needs taken care of quickly! We appreciate your business!

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Ana Buss
Ana Buss

The Glass doctor employees who came to our house were very professional and easy to work with.

Response from business owner

Thanks for your review Ana! Keep us in mind for all your glass and mirror needs for your home and auto!

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Ed Royer
Ed Royer

I was very pleased with the online quote and the service provided by Glass Doctor of Cypress. The mobile service option was a blessing to help with my schedule for having my windshield replaced at my home. Riger called and arrived within…

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Response from business owner

Thank you so much Ed! We appreciate your business and taking the time to leave us a review!

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Jason Berryman
Jason Berryman

Great experience – Really helpful staff which went above and beyond to get my window repaired (at home) following a break-in. Andrew was the technician that helped us and he was extremely efficient and also helpful throughout the process.

Response from business owner

So happy we were able to get you taken care of Jason! Thank you for your 5 star review and keep us in mind for all your glass and mirror projects around the home!

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Tim Adams
Tim Adams

Great job and clean up was perfect.

Response from business owner

Thank you Tim! Keep us in mind for all your glass and mirror projects for you auto and your home!

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Rene DeShazer
Rene DeShazer

Everyone is professional and quick.

Response from business owner

Thank you Rene, we appreciate your business and your 5 star review!

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Criselda Perez
Criselda Perez

Friendly & Fast service would definitely come back if need be

Response from business owner

Thank you for your review Criselda!

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Amanda Abernathy
Amanda Abernathy

The service that I received was amazing. From the lady at the front desk, to the man that put a cover on the window and the man that fixed my window. Thanks for the high quality service.

Response from business owner

Amanda, we are so happy that you are happy! Thank you for the 5 star review!

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Rocio Diaz de Ovalle
Rocio Diaz de Ovalle

Great service in a quick manner.

Response from business owner

Thank you Rocio! Please keep us in mind for all your auto glass needs and let your friends know too! Thank you for your business!

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adam czaplicki
adam czaplicki

Will call again if needed. 10/10. Jaime was very professional and knowledge and went above and beyond.

Response from business owner

Thanks Adam! We appreciate your business and your 5 star review!

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Daniel Garza
Daniel Garza

Called in the morning off, was able to get in the same day, had window repaired and 2 rock chips fixed

Response from business owner

Daniel, So glad you are happy with your repair! Thank you for business!

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Robert
Robert

Excellent service and a competitive price for my windshield replacement. Kathie was superb and very responsive.

Response from business owner

Thank you Robert for your 5 star review! We love to do auto glass replacement, Kathie is great at what she does! Thank you for your business!

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Kristy David
Kristy David

Great place! Fast, nice, and professional. Keep up the great work.

Response from business owner

Thank you for your review and 5 stars Kristy! We appreciate your business! Keep us in mind for all your auto glass needs or your home glass and mirror needs too!!

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Danielle Jones
Danielle Jones

Andrew did good, honest work. My Ford Explorer was leaking from the ceiling by my rear view mirror. I scheduled a windshield replacement. Andrew took the time to find the issue and it ended up being the draining tubes under my sunroof were …

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Response from business owner

Thank you Danielle for your review! We want to make sure that all our customers get the correct service and pay for the right job to be done, that's how we build our value here! Thank you for your business and keep us in mind for all your glass and mirror projects!

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Ronita Toney
Ronita Toney

They replaced my window with Great timing and Awesome customer service.

Response from business owner

Thank you Ronita, we appreciate your business! Thank you so much for the 5 star review!

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Dale Wall
Dale Wall

Had my Windshield replaced and recalibrated On a Chevy Bolt EUV 2023.They did a great job in 3 hours. very professional and friendly. Angie, Melissa, and Andrew who was my technician, were all fantastic. I will recommend GlassDoctor of …

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Response from business owner

Thank you Aimee! Please keep us in mind for any of your glass and or mirror replacement in your home and or your vehicle! We appreciate your 5 star review and your business!

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JL Nevill
JL Nevill

Did an excellent job! Was very pleased with the results.

Response from business owner

JL we appreciate your business, thank you for your great review and keep us in mind for all your glass and mirror needs!

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jon miller
jon miller

Friendly staff and quick work.

Excellent job.

Response from business owner

Thank you Jon for your business and great review!

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Chris c
Chris c

I am satisfied with my windshield job on my Honda ridgeline. They got it done faster than expected and kept me up to date. I just wish they had the equipment at their Katy location to do the calibrations.

Response from business owner

Christopher, thank you for your review! So glad we were able to get you taken care of quickly with your auto glass replacement. We are working on getting more calibration equipment so that our other locations can give that service as well. Thank you for trusting us with your business and Honda!

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