Customer Testimonials | Glass Doctor of Jackson, MI

Customer Testimonials

From 231 reviews
SheShifts TheAtmosphere
SheShifts TheAtmosphere

Very good service. Highly recommend

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hunter jerome
hunter jerome

Blow my back window out in my truck they got me in let me sit and wait for the new window to come in being i was early for my appointment they were vary friendly and kept checking up on me and keeping me informed i would recommend them to …

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Chris Worden
Chris Worden

Jackson glass doctor was a great company to deal with! I own and operate Worden’s Auto Detailing L.L.C and we had them replace our front windshield in our service van. They were professional, fast and friendly. I highly recommend them 5 …

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Samantha Siedel
Samantha Siedel

Had me in to get my windshield replaced quickly and did a great job! Windshield is in spectacular condition. And quickly kind customer service

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Robert Clemet
Robert Clemet

Had someone break into my truck, busting out the driver side rear door window. The team at the glass doctor were able to fit me in fast (during a holiday week at that) and had it replaced in an hour. They did great work, went to the car …

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Fred Kominars
Fred Kominars

Josh did great very easy to work with.

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Kassie Lewis
Kassie Lewis

When I called to get a quote for replacing a windshield, I asked to get something on the schedule, and they said they could come out next day! They came to my home and it took them 20 minutes. It looks great and I’m super happy with the …

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Ralph Hubbs
Ralph Hubbs

Very helpful on a windshield swap that no one else would touch.

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Mark S
Mark S

In the last six months I have had two chip fixes and two windshield replacements on the same car. They are always extremely quick and helpful!!! The whole team from office to installation are always polite and willing to go the extra mile…

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Betty Heerema
Betty Heerema

This is the fifth time and third vehicle using the Harmon glass Dr and I will not go anywhere else. They have done the windshield on my 1993 Toyota truck (not easy to find), and my 2007 Chevy truck. They did the back window on my 2020 …

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Peg & Greg Humbracht
Peg & Greg Humbracht

We love our new shower enclosure! Updated from the old chrome bulky one to a new more rimless thick glass design. It brings our main bathroom up into the 21st century, and makes the room look so much larger! The men dis a great job.

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jay rodd
jay rodd

They were nice and professional. They made it easy to submit a claim for my cracked windshield and got it fixed the next day. If the weather is right they will come right to you and fix it.

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Tad Schaffer
Tad Schaffer

very good service, great guys, timely and very neat, five star

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Amber Delezenne
Amber Delezenne

Great service and best price around. Took care of my sons broken window quickly! Highly recommend!

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Brandy Ebersol
Brandy Ebersol

Did amazing and didn't take forever

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Robert Martin
Robert Martin

Got me in to my appointment earlier than expected, and the service was quick, professional, and super friendly.

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john darrow
john darrow

Installed my new windshield while I waited about an hour... Great

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Jay Victor
Jay Victor

Did a great job!

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Edward Samulak
Edward Samulak

Excellent job as always!

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Charles Stockton
Charles Stockton

The service staff were very accommodating in working with my scheduling needs, got the job done quickly, and were helpful with advice.

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Kriste H
Kriste H

We had an emergency job and the Jackson glass doctor was more than helpful. He fit it into his schedule and got it done. Thank You for working with us!

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Lana Humana
Lana Humana

Great people, great prices, fast service, locally owned and operated. They will come to you or schedule at the shop. You couldn't want for more. 😁

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Cathy Spence
Cathy Spence

Tech did a good job. We appreciate his attention to detail. Thank you.

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Lynnette Dean
Lynnette Dean

Very nice and great work

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Kendall Hendrixson
Kendall Hendrixson

Josh came out and was very prompt on time frame. It was either morning or afternoon. Gave me recommendations for cleaning windows as well. Thank you!!

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Chase Sari
Chase Sari

Fast, quality service. Showed up past my time and still fit me in seamless!

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14weezee
14weezee

Our windshield was repaired on time and quickly. Great repair guy! Thank you!

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Mandy Ousley
Mandy Ousley

Fast friendly service. Came to me at work

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Rachael Shellberg
Rachael Shellberg

Sam was very accommodating and friendly! They got me in the very next morning after I called and took less than an hour to put my new glass in! Very cost friendly as well, other places quoted $50-$100 more, blah. Glass Doctor is the place …

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Daniel Meyer
Daniel Meyer

Quick and friendly service. Called Monday and got me in Wednesday .

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Kzoo 69
Kzoo 69

Fantastic service. Couldn't be happier and will gladly return for any future glass repairs. A special thanks to Josh, who went above and beyond to get things done.

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JT
JT

I came early to my appointment by over an hour, they said it would take up to 90 minutes for a complete window repair and had me out in less than an hour. Sammy was super friendly and energetic. They also had the cheapest quote in time. …

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Kortney Duvall
Kortney Duvall

I needed to have my windshield replaced on my focus. Not only did Glass Doctors have what I needed but they were the lowest price. I called hillsdale,coldwater,and Jackson to price it out and they were on average 60$ cheaper then any other …

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Dog
Dog

I was amazed by this service! I called to get a chip fixed in my car and same day it was fixed. They even came to my job to fix it. I am highly impressed with qualify and service. The service tech was super friendly and also gave you …

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Bill Bixler
Bill Bixler

The gentleman that came out and measured also did install was great. Very professional

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Chelsea
Chelsea

Rich and Josh came out to replace my windshield in my car. They came right out to my house. They were so friendly, fast, and professional in the work they did. I came here on a recommendation and will definitely use your business in the …

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terry Allen
terry Allen

My father got a small damage due to a rock from a big truck he called and they came out the next day and replaced the whole window my dad didn't drive the car for two weeks the first time he drove it he took it straight to the car wash …

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DAMONIKUS DEMOKLYTUS
DAMONIKUS DEMOKLYTUS

GREAT SERVICE AND VERY FRIENDLY STAFF. AWESOME JOB DONE ON MY 2012 CHARGER. GREAT PRICE FOR MY WINDSHIELD EVEN WITH ITS SPECIAL FEATURES. ALL WAS DONE AND READY TO GO IN AN HOUR AND A HALF. DEFINITELY RECOMMEND THIS PLACE FOR ANY GLASS …

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Katie Hoggan
Katie Hoggan

They came to my house and had my windshield fixed in less than an hour! Made it very easy since I couldn’t get the car dropped off at the shop. Highly recommend.

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Brad Tompkins
Brad Tompkins

Great work. Fast, friendly, efficient. Excellent service--a job well done. My new windshield is beautiful.

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Thomas G
Thomas G

Great service

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Amy Cook
Amy Cook

They returned my call first thing the next business day. Jenna was incredibly helpful. I was able to wait while they fixed my windshield and everything looked amazing upon completion.

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Thai Wan Brah Zeal
Thai Wan Brah Zeal

Good job...fast...very professional...just wish it was a bit cheaper...but worth their work

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Paul Bowman
Paul Bowman

I put my information in on the website after closing hours as to what truck I had that needed a new windshield. I got a call early the next morning telling me how cheap it would be for them to come out to me while I was at work to replace …

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Beth Herrmann
Beth Herrmann

Probably one of the best customer service experiences ever. I could have sat in the waiting room all day just to chat with the ladies up front, they were so warm and friendly. Kathleen made me fresh coffee and even talked me through making …

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Michael Watters
Michael Watters

Great pricing and my windshield was replace within 2 hours. Highly recommend if you're looking for glass replacement.

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Kay Garland
Kay Garland

Very pleasant and very good work and always stand behind there work.

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John Mcintosh
John Mcintosh

👍

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Dana Darden
Dana Darden

Very helpful and quick to respond to my concerns.

Why go anywhere else.

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Brandon B
Brandon B

They fixed a crack on my windshield and did a fantastic job!! The receptionist was very sweet! And the guy that fixed my windshield was very nice and explained everything to me in a great way!! Recommend!!

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spencer lapointe
spencer lapointe

They are friendly,fast and efficient. Had my window fixed the next day. The guy even went above and beyond to clean up all the extra glass on the vehicle and ground.

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John Losey
John Losey

I was impressed. Will definitely use them again!

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Mick Cole
Mick Cole

Technician was very friendly

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dean laginess
dean laginess

Very proffesional, recommend them to anyone who needs glass work.

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Jacob Dangerous
Jacob Dangerous

Good people

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Rebecca Wagar
Rebecca Wagar

I went to Holt, mi. They were friendly, quick, on time. Hard to find, I drove around the block twice to find them.

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Austin Fowler
Austin Fowler

I unfortunately did not catch the name of the 2 guys who just replaced my windshield about 10 minutes ago, but, they were awesome. Very kind and professional. 10/10

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Rebecca Chiveral
Rebecca Chiveral

Quick response and very reasonable pricing. Ron is awesome and did a fantastic job on the windshield replacement

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Thomas-Nathen :Fox
Thomas-Nathen :Fox

Great prices, and great work from their glass Techs.

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Aaron S
Aaron S

Absolutely great, I'd recommend glass doctor to everyone. Quick install, very friendly, and great professionalism.

Michael G
Michael G

Gotta be the best in the business. Honest, fast, professional results.

Cathy Bliss
Cathy Bliss

Awesome Repair work, Quick too!

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Kristy W
Kristy W

Fast and efficient.

Jeffrey M
Jeffrey M

We were able to schedule both of our vehicles on a Saturday with consecutive appointments. The work was done quickly and smoothly. The price quoted to us was the actual out the door price, which was refreshing. When it came time to pay the …

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BARBARA N
BARBARA N

Got me in quick and finished in timely manner with friendly service.

Ann S
Ann S

Fast and professional service.

BEN T
BEN T

Service technicians were friendly, cleaned up behind themselves and above all they always arrived on time if not earlier than expected, and they were always sure to communicate how progress was going and if the weather was going to cause a …

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Kaylee L
Kaylee L

The appointment was easy to schedule. The staff was knowledgeable and personable, and the prices are more than fair. My windshield looks great.

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Matthew L
Matthew L

Scheduling an appointment online was quick & easy and I received a phone call the very next morning to confirm my details and the appointment.

I dropped the car off and the job took just over an hour! Super quick!

Friendly-fast service!

Michael N
Michael N

You just won't find better people to deal with! Unbelievable communications from the first quote, to scheduling & finally installation! The workers were wonderful to deal with & did a perfect job! I wouldn't hesitate to use them again! …

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RAYMOND &
RAYMOND &

Job done the next day. Looks and performs like new. Very satisfied.

LAURA M
LAURA M

Repair was done and all the broken glass cleaned up. Job looks great!

G S
G S

On time and professional from measurements to install.

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mark sanders
mark sanders

Fast inexpensive repair.

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Shane Van Wasshnova
Shane Van Wasshnova

Super fast service. Friendly and helpful. The repair to my windshield chip looks great so overall I'm very pleased with my experience.

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DEBORAH S
DEBORAH S

The guys were very professional, fast and did awesome job. Thanks

Deborah Trolz

Stacy Decker
Stacy Decker

Great job done on windshield.

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Jim Broshear
Jim Broshear

They showed up when they said they would to measure the window. The glass came in when they said it would. The install guys showed up on their appointment time. Switched out the glass, very professional, cleaned up and finished in less …

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Ted S
Ted S

The quick service and good price

P Kitty
P Kitty

They were friendly. On time but the price quoted was 11 less then paid.. She said it was tax but the tax on the receipt was only 6...?... You judge...

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TIM L
TIM L

Quick and convenient.

Dennis Fischer Jr
Dennis Fischer Jr

Great service and policy. I had my trucks windshield replaced early this year. Gravel truck peppered my windshield a couple months later and I found out they would replace it for me as a road hazard. Both times I've been in they've been …

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Kevin Douglas
Kevin Douglas

They did the needed repair quickly and left my little S10 cleaner than when I brought it. Then as I was leaving reminded me that I had one year of glass breakage coverage free with the new windshield. Not only was the service great but I …

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JOSEPH &
JOSEPH &

Very nice and very professional service

Alley Cat
Alley Cat

They came to my workplace to fix my windshield. Amazing, friendly service. I give it 10/10. I will go back!

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Jason D
Jason D

The service performed was great! The warranty on the winshield is also great.

Rick G
Rick G

Everyone was very friendly and patient in helping me pick outa new shower door. The installers were quick and efficient. I would definitely recommend this company.

Michael H
Michael H

The only problem I have is that the interior door panel didn’t get put back on right... otherwise I’m totally pleased with you guys! I was also pleasantly greeted by the owners adorable little dog when I approached the desk. 😃

Thomas D
Thomas D

Great service and easy to work with. They came to my work location

FAITH A
FAITH A

Convenient for us.

Matt Clark
Matt Clark

Had a windshield replaced in January 2018, very smooth process. After 17 months it got a crack at the bottom of the inside about 6 inches long. They stood by their work and product quality and took care of us with a replacement.

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ANGELA R
ANGELA R

Great experience overall – From scheduling to quality of work and timeliness.

SAM C
SAM C

Knowledge and customer service

Thomas Brooks
Thomas Brooks

Great staff! great service! great product! Couldn't be happier! Thank you for everything!

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Carl Struble
Carl Struble

I couldn't be happier with the work of replacing my car windshield, the time it took, and best of all, the price was right! A very Big THANK YOU to Glass Doctor, and the tech Jason who done the job. If nobody has said it, I will! YOU GUYS …

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Ben D
Ben D

1.Took the vehicle in at the scheduled time.

2. Entire staff was very courteous and professional

3. Replacement was done in the time I was told it would be done

4. Price was competitive

5. Warranty

Paula R
Paula R

The price was very reasonable and the work was completed as specified in the invoice. Well done Glass Doctor!

Bailey S
Bailey S

Service is fast and convenient! Replaced 2 different windshields within 2 years and have been nothing but impressed.

Brandon B
Brandon B

Employee was very knowlageable and peromed a great job, also aided in helping us save money by rescheduling and having windshiled done at my house because of rust issues..great job

Al Cavasin
Al Cavasin

Saved 50% on windshield replacement. Plus they offer an outstanding warranty.

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