Customer Testimonials | Glass Doctor of Johnson City, TN

Glass Doctor of Johnson City, TN's Customer Testimonials


From 919 reviews
Patty Rose
Patty Rose

The salesman was very friendly and courteous. My windshield was replaced within the time frame I was told. NO ISSUES. He offered me a bottled water too. This place is wonderful. I highly recommend Glass Doctor !!!💥

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Ridley Townhome
Ridley Townhome

We’ve used Glass Doctor for a number of rental properties along with our primary residence. Professional and trustworthy. We don’t call anyone else.

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Scott Elmendorf
Scott Elmendorf

Where able to get my window installed the same day. Great customer service and friendly installed crew.

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Paul Grubb
Paul Grubb

Installed quality shower door on time

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David Welch
David Welch

Recently I had a window pane in my home that needed replacement. I found Glass Doctors on line and called the Knoxville office. They passed my information to the Johnson City, Tn. office. The process was problem free. Luke came to my house…

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Laura Ward
Laura Ward

They were very professional and quick. Did a great job fixing a broken double pane window in my home also reasonably priced.

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Karen Manis
Karen Manis

Luke was very professional! He provided great service in a very timely manner. A very nice gentleman.

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Glenn Carroll
Glenn Carroll

Very courteous young man excellent workmanship, l would use this company again.

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Christy Justice
Christy Justice

Glass Doctor came to our hotel to replace our windshield so we could travel safely. They were very professional & we highly recommend this business!

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Robert Santos-Prowse
Robert Santos-Prowse

I needed three windows repaired and Glass Doctor gave me quick quotes, did good work, and was very reasonably priced.

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Kathy Arnold
Kathy Arnold

He was nice an he was great. He done a great job.

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Charles Buford
Charles Buford

Glass Doctor was able to schedule me the day that I called. The technicians immediately started on my car as soon as I arrived. Service was speedy and I was out in less than an hour with a new windshield.

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nic_v5
nic_v5

They came recommended by our real estate agent and we couldn't be happier. They replaced a window with a crack in an outer pane from a ball hitting it, another window one with moisture between panes and a few broken latches all at a very …

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Gim Mahasintunan
Gim Mahasintunan

The team at Glass Doctor were awesome to work with and total life savers when I needed a window replaced on short notice. I’ll definitely call them again for future window repairs.

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Amanda S
Amanda S

Windshield chip was fixed next day at my work. Everyone was very friendly and efficient. Would definitely use them again.

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Sharon Hayes
Sharon Hayes

The experience from beginning to end was very professional. We received excellent service. We were impressed with how well our purchase was handled. The gentleman who came to our house to give us a quote and then came back to install was …

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David Harris
David Harris

Great Service and did a great installation Thanks

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Katherine Cook
Katherine Cook

They were very communicative during the whole process. Very nice and professional. Reasonable. Would recommend them to anyone.

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Bitwise42
Bitwise42

I had one broken window and one with a seal broken replaced by the Glass Doctor. They handled the broken window so that the glass shards were mostly contained and cleanup well afterward. The other window created no problems. Both windows…

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Norman Stewart
Norman Stewart

Everyone is very friendly and professional. They did a great job!

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Jeff Tucker
Jeff Tucker

Glass Doctor of Johnson City were awesome. From my first phone call, the prompt response and quick turn around of my order, I could not ask for a more professional experience.

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Zina Johnson
Zina Johnson

The workers did an exceptional job and they were so friendly I am very thankful

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David Howard
David Howard

Excellent service. Took care of me in an emergency. Good folks there

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John Cox (Doug)
John Cox (Doug)

Installers very courteous and professional.

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Laura Taylor
Laura Taylor

The repair was completed effectively.

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Ashley B
Ashley B

From the moment I called for an estimate, I was treated with the utmost care. The receptionist that prepared my quote was very knowledgeable about OEM and OEE (aftermarket). The process of scheduling was easy and the technician was right on…

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Debra Ceol
Debra Ceol

very happy and please with the service.

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Stephanie Case
Stephanie Case

The whole process was easy, quick and professional. Our technician Josh was very competent and arrived early in the morning to complete the work. His demeanor was professional and calm and he helped to make a very stressful situation easier…

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G Money
G Money

I’ve used Glass Doctor in the past, they arrive on time do a good job and are very nice to do business with. Their pricing is very reasonable as well. Highly recommend!

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Harold Hatmaker
Harold Hatmaker

Very quick work on a piece of custom glass. Courteous staff

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Richard Collier
Richard Collier

The service guy JG was awesome he was very professional my only complaint is the price of the window was outrageous

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louise tortora
louise tortora

This is a very friendly, very accommodating, very flexible company to work with. All staff went out of their way to facilitate getting the job completed. Alex is a pleasure to work with and is a knowledgeable and friendly installer and …

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Cambren Gibson
Cambren Gibson

Worker were professional and did the work they promised to do. Would highly recommend these guys over safelite!

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Rhonda Fox
Rhonda Fox

Tis the seasin for all peppbles to land on

my windshield no matter how far away from trucks I am! This is my 2nd visit to the Glass Doctor. Each time, I have received white glove service. The windshield install was made quickly and …

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Haso Hebib
Haso Hebib

amazing service all around

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Shelley Kohl
Shelley Kohl

Everyone was professional and timely thank you . You were wonderful in every way.

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Renee Creswell
Renee Creswell

The tech you sent to my mom’s house was so wonderful! He arrived and fixed the window in about 10 minutes! Very reasonable price. We couldn’t be more pleased! May God bless your company

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William Kirkpatrick
William Kirkpatrick

Went very well

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Luis Anguiano
Luis Anguiano

Everyone was very attentive and helpful. They picked up my vehicle, installed a new windshield, recalibrated my sensors and had it back to me the same day. Very happy with this company and employees.

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Beth Detroyer
Beth Detroyer

Excellent Communication from Wes .. Delivery was quick and painless.. Awesome job will definitely recommend..

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Debra Vicars
Debra Vicars

Very prompt response on giving estimate and on scheduling the installation. The installer did an excellent job.

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Jim Wilson
Jim Wilson

Great service. They did exactly what they said they would.

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David Stanton
David Stanton

We had the old problem of foggy, dirty stuff between the two panes of glass on three windows. The Glass Doctor replaced the glass. Two panes come as one unit, sealed and ready to install. Our installer was very nice and quick but did a very…

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Joshua L. Rennison
Joshua L. Rennison

Absolutely superb customer service and technicians. Would recommend this company hand over foot anytime over the competitors.

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Lee Wheatley
Lee Wheatley

Very prompt and professional.

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Nathan Helton
Nathan Helton

Fantastic service, courteous technician, and reasonable price.

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Timmy Blevins
Timmy Blevins

The operator came out and removed the glass panel. Followed the building code for a residential home and replaced with tempered glass. I'm pleased with their work 5 stars

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Fly By
Fly By

Great service and prices. Thank you.

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David allen
David allen

Great service

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Missy Fugate
Missy Fugate

Showed up did exactly what they said very pleased

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Max Baber
Max Baber

Dwight Jones and his team provide excellent service with new windshield installation.

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Annelise Armbruster
Annelise Armbruster

They come to your house!! As a toddler mom with a nightshift husband, this is a lifesaver. The guy that came to replace my windshield was kind and mannerly. Very quick service as well. Took less than an hour. So convenient. I love my crack …

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D
D

Fast, friendly service, I got a good quality repair, no issues afterwards, and they were on the low end of cost estimates which I had run before selecting their company for service. They did the repair while I waited, and the staff was all …

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Stephanie Hall
Stephanie Hall

I think they're great... they replaced a window no one else would do, and they did a great job at a very reasonable price. Just try to avoid their answering service!

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Laura Miller
Laura Miller

Glass Doctor are great from the first phone call to the end of my job. Communication was great & price seemed fair. Thanks Glass Doctor!

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Ross Wiley
Ross Wiley

Great experience using Glass Doctor! Fast, friendly staff. Would definitely recommend

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Belinda Brill
Belinda Brill

Friendly staff. Quick response. Fast turnaround. Overall a very positive experience.

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Richard McQuain
Richard McQuain

Service call for estimate was prompt and price was reasonable. Final installation was professionally completed.

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Christopher Bray
Christopher Bray

I recently had the unfortunate event of getting a cracked windshield in my wife’s Lexus. I called around to all the typical glass places and I’m gonna say the prices were outrageous and then I found the Glass Doctor not only were they …

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Dustin Tremaine
Dustin Tremaine

Fast, professional, quality work! It was less than 1 week from the first phone call about the job until it was complete.

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John Beckett
John Beckett

Nice and professional and they do a good job! I highly recommend this location!

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MrClk43
MrClk43

Very knowledgeable staff along with being very professional in all aspects...not to mentioned they are very reasonable when it comes to cost of services!

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Vicki Kellar
Vicki Kellar

Wonderful experience. They are very professional.

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Bob Watson
Bob Watson

Great job on our dining room table-top glass!

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Allen
Allen

They serviced my car in a timely manner. Very professional and friendly. I would recommend their service to anyone.

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Philip ZARETZKI
Philip ZARETZKI

Excellent technician

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Sandra Kirkland
Sandra Kirkland

Excellent service.

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Bryan VantHof
Bryan VantHof

Got us in same day after a couple of windows had been smashed on our car. Friendly and quick with the replacement. Highly recommended.

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Robert Bateman
Robert Bateman

Very prompt and professional.You can't be informed of the entire process

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MInh Doan
MInh Doan

He is a very good technician, friendly, nice and professional. I recommend him to everyone.

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Scott Rainey
Scott Rainey

Great service....great people! I highly recommend this company.

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bill enser
bill enser

Excellent job by Alex. Timely process. Cleaned up glass as needed. Would hire again.

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Peggy Elliott
Peggy Elliott

The guy that came to fix my broken window did a great job and was very quick and very nice. Thank you so much.

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Ellen Massey
Ellen Massey

Literally the rockstars for glass repairs. Love the owner and his staff! Friendly, fast and reliable.

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Bill Peer
Bill Peer

Fast & Professional

I would definitely recommend!

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Peggy Fox
Peggy Fox

Very professional…did a great job!

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Stan Swanson
Stan Swanson

Low cost and fast repair with good cleanup.

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Sewbee51
Sewbee51

They are very professional and clean up after their work.

Love the way they answer the phone!!!!

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C Lindsey
C Lindsey

Wonderful experience- within 7 days of placing the order my window was fixed. So affordable and done right – would use them again 100%

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Fred Dolislager
Fred Dolislager

I was amazed at their ability to quickly repair my large windows.

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Knoxville Tn
Knoxville Tn

Fast efficient affordable quality product and service! Renewal quoted me 8k on window that glass dr replaced for 400.00!

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Taylor Holland
Taylor Holland

Very prompt,efficient, & friendly service!

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Jamie Stuart
Jamie Stuart

The technicians came to my house for the work. They were prompt, curteous, & neat and I didn't have to pay for the job until they were finished to my satisfaction.

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Rodney Gordon
Rodney Gordon

They fixed the broken glass in my antique door pretty fast and at a reasonable cost. Yah!

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Wilson Family combative
Wilson Family combative

I had my back window broken out on my truck and I called in and they where able to get me in the next day and they also gave me an amazing deal on it the presses was quick and painless

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Geraldine Short
Geraldine Short

Great service, affordable price, professional and courteous. Remarkably clean!

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Casey McMichael
Casey McMichael

Good worker who did the installation, but some confusion on what was to be done.

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Carol Haase
Carol Haase

Prompt service, very helpful and friendly people. Would definitely recommend them.

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Hunter Hicks
Hunter Hicks

Quick to take an estimate and order. Fast install and very friendly service!

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Joshua Canada
Joshua Canada

Excellent work, excellent customer service. Amanda handled everything with care and ease

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Marty Davidson
Marty Davidson

Excellent service. Completed job as scheduled. Would recommend for any glass work.

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Reagan W.
Reagan W.

Edit: new window installed. Looks great.

(Previous dual-pane window had outgassed and was cloudy.)

Yay! Saw Glass Doctor truck. Made call. Guy came right over to measure our window. Window measured and ordered.

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Larry cole
Larry cole

The servicemen were great job preformed great. Would definitely use Glass Doctor again.

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Gail Bennett
Gail Bennett

Good service, knowledgeable employees, lower prices, Low E tempered glass window replaced. Installation was efficient and professionally done. Very satisfied.

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teddy west
teddy west

Very good people

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Rosa Mullins
Rosa Mullins

Awesome

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Michael Johnson
Michael Johnson

The guys were Awesome! They provided friendly and fast service replacing a couple of broken basement window panes and the work was Superior. I would definitely recommend them and will use them in the future for any and all of my glass …

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Eric L
Eric L

Did a great job. And fair prices.

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Patricia Wilson
Patricia Wilson

There did good job

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J Michael B.
J Michael B.

The Glass Doctor (Knoxville) came out to hang my wall mirrors on the poured cement walls of my basement gym. The technicians, Chip and Armone, were punctual, competent, professional and friendly. They did an excellent job with some huge …

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