Customer Service Testimonials | Glass Doctor of York Region

Glass Doctor Service Testimonials

From 23 reviews
me
me

Hello, Glass doctor did a great job. I had a broken glass window and they replaced it. They are reliable and a safe company! Service was quick, communication was good, and price was decent.

Thank you.

Ahsan. M

Response from business owner

Thank-you Ahsan for your review and for calling Glass Doctor to assist you with your broken window. We were sorry to hear about your situation, but glad that we were able to get you taken care of so quickly. We appreciate your call and your business and we hope you have a great day! Thank-you again Ahsan.

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Terri Lampert
Terri Lampert

We are very happy with our new glass windows

Glass Doctor were very knowledgeable &helpful when diagnosing the issue &prompt &efficient when installing

Would definitely recommend

Nice to have an alternative to replacing the entire window&…

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Response from business owner

Thank-you Terri for your review and for your business. We have to agree with you Terri, a brand new insulated glass unit is a much more cost effective means to a foggy or broken window, as well it definitely helps the environment out. We appreciate your business and your review and hope you have a Merry Christmas.

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Alexander Rondón
Alexander Rondón

I recently had my window glasses replaced by Glass Doctor, and I couldn't be more pleased with their service. Bill, Han and the team made the entire process smooth and painless. Bill took the time to explain the process and answer all of my…

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Response from business owner

Thank-you Alexander for your review and for calling Glass Doctor of York Region. We agree our warranty does reflect the quality of materials and workmanship of our team. We appreciate you calling us and we hope you have a wonderful weekend.

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David Haghani
David Haghani

Professional, knowledgeable and helpful.

As per cost of work; 2nd lowest among 4 quotes

Would certainly hire them again when need be.

Response from business owner

Thank-you David for your review and for your business. We are happy to hear you were pleased with the cost and the professional work that was completed. We hope you have a wonderful weekend.

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Gloria Bucci
Gloria Bucci

The repair was quick and well done to my greenhouse window! Bill and Nick were professional and did a great job!

Response from business owner

Thank-you Gloria for your review and for calling Glass Doctor of York Region. We are glad that we could assist you with your greenhouse window. Thank-you again and we hope you are staying nice and cool out there this week.

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Louise Bucci
Louise Bucci

Efficient, pleasant and courteous!

Response from business owner

Thank-you Louise for your review and for calling Glass Doctor. We were glad we could help you with your new insulated glass for your window. Thank-you again for calling us and we hope you have a great day.

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Lena Reeves
Lena Reeves

My new windows are great!

Great Job by Bill and his Assistant.

Leena Reeves

Response from business owner

Thank-you Leena for your review and your business. It was our pleasure to be able to assist you with your new Insulated Glass Units for your windows. It was our pleasure to work with you and we hope that you have an enjoyable weekend. Thank-you again Leena.

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Cove and John Group
Cove and John Group

We had an emergency and the team at Glass Doctor responded swiftly and efficiently. A large widow pane was broken around noon leaving our business exposed. They arrived in the afternoon and by 6pm, the window opening had been secured. Our …

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Response from business owner

Thank-you for your review and for calling the Glass Doctor of York Region. We were sorry to hear about your situation, but we were happy to assist you and ensure that your business was safe and secure. We appreciate your call and should you need any future Glass services we are here to help! Have a great day and thank-you again for calling Glass Doctor of York Region.

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Sharon Akkanen
Sharon Akkanen

Excellent service and communication!

Response from business owner

Thank-you Sharon for your review and for your Business. At Glass Doctor of York Region we are happy to hear you were pleased with our service and our communication. Thank-you again for this opportunity and we hope you have a great day!

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William Lynch
William Lynch

Great service from Jen who was quick to respond and communicated well as to status of my order.

Response from business owner

Thank-you William for your review and for your business. It was our pleasure at Glass Doctor of York region to assist you with your glass needs. We hope you have a great weekend!

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CGA
CGA

Jo-Tech Facility Maintenance used the Glass Doctor to do a repair job for me for one of my clients. The staff was always courteous when answering my calls and e-mails. They kept me up to date with all the time line and were fair in pricing…

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Response from business owner

Thank-you for your review and for coming to Glass Doctor of Barrie on behalf of your client for their glass replacement. We appreciate you working with us on this project and looking forward to working together in the future. Thank-you again and have a great day!

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Tony Cocco
Tony Cocco

Needed a window replaced urgently. Maurice took care of me right away and had workers at my house next day. The job was done promptly and work was done professionally. Many thanks to Bill,Doug and Matias for a great job. Would definitely …

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Response from business owner

Thank-you Tony for your review and for your business. We were happy to be able to assist you so quickly. We thank-you for calling Glass Doctor of York region, and we hope you have a wonderful holiday.

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Elysha Mahmud
Elysha Mahmud

Maurice, Doug, Bill and Beckham were amazing! From consultations and booking to installation and cleanup they were all great! Hoping I don’t need glass repair again but if I do, I know I’ll be coming back :)

Response from business owner

Thank-you Elysha for your review and for your business. We Appreciate hearing about your experience with Glass Doctor and we hope you don't need any glass repairs again but if you do we are here for you! Thanks again Elysha and have a great holiday season!

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Melissa Rizzi
Melissa Rizzi

Amazing Company with outstanding service

Response from business owner

Thank-you Melissa for your review and for your continued business. It was our pleasure to help you with your most recent shower glass panel. We hope that you continue to enjoy it for many years to come! Happy Thanksgiving Melissa!

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Doretta Rebellato
Doretta Rebellato

Beckham was pleasant professional and efficient in replacing a broken window. He took time to ensure that everything was done properly. Thanks.

Response from business owner

Thank-you Doretta for your review and for your business. We were sorry to hear about your broken window, but glad that we were able to get you taken care of with a new insulated glass unit. We appreciate you calling Glass Doctor of York region. We hope you enjoy your Canada Day Long Weekend!

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David Lawrence
David Lawrence

We had to replace two windows in our home this year and Glass Doctor did both replacements. The insert in our exterior french door was done by Jeremy and Aiden and we can’t say enough positive attributes from cost to installation and …

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Response from business owner

Thank-you David for your return business, and for your review. We are always grateful to hear about your experience and the work that was perform when replacing your insulated glass units. We appreciate your call to Glass Doctor of York Region and we hope you have a great weekend!

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Lilliana Giancaspro
Lilliana Giancaspro

I am very pleased and happy on how fast my window was replaced. Thank you so much. In the future I will defiantly recommend the Glass doctor. Very professional on the phone and to the gentlemen that came to my house. Very responsive with …

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Response from business owner

Thank-you Lilliana for your review and your business. It was a pleasure assisting you with your window and we are grateful for your business at Glass Doctor of York Region. Thank-you Lilliana and we hope you have a fantastic long weekend.

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Dan Marston
Dan Marston

Jeremy was here on time and did a fantastic job, no mess awesome experience.

Response from business owner

Thank-you Dan for your review and your business. We are always pleased to hear about our customer's experiences. We appreciate you letting Glass Doctor of York Region replace your glass for you! Have a great weekend.

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Rick Morrow
Rick Morrow

We are really glad we used Glass Doctor of York Region. Chad and Jeremy were very professional and friendly. The service was fantastic and fast. We highly recommend Glass Doctor of York Region.

Yvette Bani

Rick Morrow.

Richmond Hill

Response from business owner

Thank-you Yvette and Rick for your kind review and for coming to Glass Doctor of York Region. We are very grateful to have been able to assist you with replacing your broken insulated unit. We appreciate your business and we hope you have a great weekend.

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Carol Rowe
Carol Rowe

Just what we needed, when we needed and quite reasonably priced.

Response from business owner

Thank-you Carol for your review and your business. We are happy to hear that you were pleased with the service and the price. We want to wish you a happy long weekend.

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George Martin
George Martin

Jeremy from Glass Doctor was a pleasure to have service our glass shower. I truly thought our brand new shower that the contractor had recently installed would need to be replaced due to the water leakage around the shower door. Jeremy …

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Response from business owner

Thank-you for your review George and for your business. We were very happy to hear that what could have been a bigger challenge, turned out to be a very simple solution. We are glad to hear that your shower no longer leaks, and we were able to assist you so quickly. Thank-you George and have a wonderful day!

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Alex Zare
Alex Zare

Great company to deal with, the owner has been awesome with his continuous support and service, the professionalism and service of the whole team is first class!

Highly recommended. Great quality windows as well.

Response from business owner

Thank-you Alex for your review and for continuing to trust Glass Doctor of York Region to come and assist you with your insulated glass units. Thank-you again and we hope you have a great day.

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Chris Partridge
Chris Partridge

I had a crack in my windshield as a result of a stone chip over the holidays, always a great way to end an already stressful time of year, but I have to say that everyone at Glass Doctor of York Region made it as painless as possible. Jill …

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Response from business owner

Thank-you Chris for your review and your business. We were sorry to hear about your windshield, but glad we could get you in so quickly to replace the windshield for you. Thank-you for coming to Glass Doctor of York Region – and we hope that you enjoy your weekend.

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