Customer Testimonials | Glass Doctor of Kalamazoo, MI

Customer Testimonials

From 361 reviews
Jill Dunn
Jill Dunn

Came home last Thursday to my window shattered thank god I have a storm window on, sent glass dr the picture they came out on Monday for quote and repaired it on Tuesday. Super quick, amazing work.

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Tony Stark
Tony Stark

Wonderful staff polite, tentative went over and above my expectations. They finished the work three days early wash my truck detailed my truck. All is a part of their normal service. The Scheduling manager was most professional and …

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Kalee Hall
Kalee Hall

Great fast and friendly service!

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Stephanie Kroll
Stephanie Kroll

I called Safelite for a quote on a windshield replacement. They quoted me $1600, no joke. Glass Doctor replaced my windshield for $540. I’ll recommend them any day to everyone I know, and NOT Safelite.

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JoeC1983
JoeC1983

I don't remember the name of the guy that replaced my windshield, but he was really nice and professional. Had it done in an hour or less. Checked three different places, and this place had the best price. Had never used them, but happy …

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Keith Brown
Keith Brown

Excellent customer service!

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Virginia Little
Virginia Little

Fast, professional, and excellent service.

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K Km
K Km

Elaine gives the BEST customer service. They did a great job on my windshield. Thank you, Glass Doctor!

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Amaya King
Amaya King

I went here to have my driver's side window repaired. They quickly scheduled me in and completed the repair the next day. The service was affordable, and the staff was accommodating. I highly recommend them!

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Bruce Shannon
Bruce Shannon

I didn't really have a Crack. they scrapped off the mark and no charge!!

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Maria Rambadt
Maria Rambadt

Excellent service , came right to my home ,work complete in less than 45 minutes. Very professional. Would recommend. Front window of Car Complete.

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Robert Rogers
Robert Rogers

Quick service, cheaper then the other guy, and good quality.

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Alexa Williamson
Alexa Williamson

Quick, friendly, knowledgeable

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Myriah Jordan
Myriah Jordan

Fast and Efficient

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Landon Tolliver
Landon Tolliver

Easy, quick communication. Able to get us in the same day, took less than 1 hour, and charged a reasonable price!

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Denise Vibbert
Denise Vibbert

Professional, fast and friendly service. Excellent work!

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Lance Wood
Lance Wood

Amazing experience as they were very helpful and accommodating in being able to get my windshield replaced same day

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Ramon Beltran
Ramon Beltran

2nd time I've used them. Good people, quick service, seems to be quality repairs for chips. Thank you.

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Makaila A
Makaila A

Great service. No hidden fees and got an exactly accurate quote. They replaced my windshield in a little less than an hour. No issues with my windshield, super happy with the results!

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The Accord
The Accord

Friendly receptionists, fast service, happy to answer any and all questions, zero hassle, and a great warranty at no additional charge. GO HERE!

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siera ahtila
siera ahtila

Great customer service! Great professionalism! Quick responses! Businesses could definitely learn a few things from this business! Thankful I always know where to go for my glass issues.

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Nic slocum
Nic slocum

I came in to have the back windshield replaced on my truck. They got me in fast and did great work. Unfortunately there was a defective in the window from the manufacturer. I called and they got it replaced immediately with a new one that …

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Wyatt Rice
Wyatt Rice

The staff and service is great I recommend it 👍

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Carrie Hamminga
Carrie Hamminga

Got my windshield fixed in a timely manner and did great work.

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David Ives
David Ives

Great service for a great price! I would definitely recommend!

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John Sweeney
John Sweeney

Did a good job

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Carisa Farrer
Carisa Farrer

We’ve had 3 windshields fixed here for three different vehicles. Great prices, knowledgeable staff and they were able to get us taken care of quickly to get back on the road on all three visits. We had the option to come to us or us go to…

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Johnson Pest Control
Johnson Pest Control

Got us in very quick..Knocked out the job in an hour. The office staff was friendly. Easily accessible on 9th st in the Hardings Parking lot. If you didn't want to wait around in the lobby you could easily walk to a restaurant or Hardings …

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Brett Heil
Brett Heil

Very helpful and ready to earn your business. Don't think about it, use these guys!

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lenora sanders
lenora sanders

I got a great quote and the process to get started was half down. Definitely would recommend this company.

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Tom C
Tom C

Took my car in for a stone chip repair. Had a 9:30 appt and they got right on it. They finished in about 20 minutes just as she said they would. The nice lady up front was on the phone so someones from the back came right up. So I could pay…

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Terri Hovey-Randell
Terri Hovey-Randell

I would highly recommend Glass Doctor for for your glass replacement needs. They do excellent work!

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Ken Broz
Ken Broz

Same-day service for my work van. Friendly staff and not much of a wait for installation. Excellent experience!

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Erin W
Erin W

I had my windshield replaced through insurance. They were very nice and helpful! Definitely recommend.

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Thee One
Thee One

Pretty good work! Got a couple of Pellet holes sealed in my windshield. There's a line starting in one that wasn't there when I took it in. As long as it doesn't grow longer across my window I won't make a big deal of it. Over all other …

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Betsy Wood
Betsy Wood

Zachary is amazing! He did a fantastic job on my Toyota.

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Samantha Ivy
Samantha Ivy

The receptionist is really friendly and very helpful. I overheard a few phone calls and interactions with customers and she was great. Service was very quick and very well priced. They did leave a mess all over my dash and left it for me to…

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Linda Shannon
Linda Shannon

Replaced a window and looks great. Thank you

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Andrea Irby
Andrea Irby

Wonderful people. Vwry nice,, professional and friendly.. clean office and waiting area.. Brought my car in for evaluation. They confirmed we could seal the spot versus replacing. They were able to give me an appointment later the …

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Ryan Michael
Ryan Michael

Super affordable and great quality glass. They were able to schedule me the same week, came to my house, and had it done within an hour. The technician I dealt with was super nice too! Definitely recommend these people if you need auto …

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Sharon Stephens
Sharon Stephens

Excellent service. Very happy

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Bert Miranda
Bert Miranda

What a great great experience!! I brought in a broken piece of glass out of an antic China cabnet. They were able to cut a piece while I waited. Very professional, very friendly, very affordable. What a great experience!

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Matt Liu
Matt Liu

Quick and simple, they had the broken glass replaced in my front door in no time!

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Dave Hoexum
Dave Hoexum

I make appointments for them to come out weeks in advance. They call when they are on their way and they are done within 45 minutes

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Richard Noggle
Richard Noggle

They were able to set me up with an appointment quickly, and the work was done to my satisfaction more quickly than I expected.

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Jo Ramsdell
Jo Ramsdell

They were so easy to work with.

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Mike Gauld
Mike Gauld

Fast and friendly staff! Overall great experience for a windshield replacement.

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Philip Dietrich
Philip Dietrich

Perfect experience. Mike, my installer, did a great job with my car's rear window replacement. He helped me figure out how to handle a damage to the wiper motor mounting that came to light only when he removed the broken glass.

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Ron
Ron

Were very nice. Was an initial problem but they went overboard to make it right. In the end it worked well

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steve willard
steve willard

Wonderful 😍

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charles knox
charles knox

Great

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Jane Boswell
Jane Boswell

Both Mikes were on time, went right to work and finished quickly, even vacuumed my car because of the possibility of "some" debris falling into the front seats. Both were personable and explained everything from installation to warranties, …

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Gull Lake Cottage
Gull Lake Cottage

We had a broken window pane in a bedroom. This company was very responsive and the technician did excellent work.

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Jeff Ampey
Jeff Ampey

Responded promptly

Called same day with estimates work completed

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Grey “T-Bok” White
Grey “T-Bok” White

Great service from this company!

They did not try to “up-sell” me on anything that I did not need. I had a couple of windows that I wanted to fix – and they did exactly that! I talked to Candy on the phone – and she was great in arranging …

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Koorosh Naghshineh
Koorosh Naghshineh

Glass Doctor replaced a broken pane out of one of our house windows. They did a great job, showed up on time, and did the job in no time. We were very pleased with their service.

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Romiana Farran
Romiana Farran

Great service and friendly place to get the job done

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Robert Angelier
Robert Angelier

Wonderful, took care of everything, insurance coverage, had to order the window which came in on time and did an excellent job putting it in.

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Matthew Bixby
Matthew Bixby

great service , friendly and even let mw bring my dog inside to wait

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Christopher Christian
Christopher Christian

Great customer service

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Mandy Rodriguez
Mandy Rodriguez

I came in to make an appointment on a Friday and they got me In the next Tuesday. The tech came out right on time to grab my keys and let me know how long it would take. The front office employee was just wonderful. The pricing was $274 for…

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MATT BUCHANAN
MATT BUCHANAN

Fast quick and on point , great customer.er service

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Land family Day 2day
Land family Day 2day

Amazing service we were quoted almost $400 from another place to get a car windshield fixed glass Doctor Quoted us for 249$ for my Dodge charger got it done super fast only took like 30 minutes to complete They were going to come out in …

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Leann Koerner
Leann Koerner

Friendly, timely and new window looks great. Thought it was a bit expensive to replace one window, but otherwise I would recommend this company.

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David Riddle
David Riddle

Great price and service.

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RICK K
RICK K

You did a great job on my car and were extremely easy and helpful to work with!

KEYEVA R
KEYEVA R

They believe in the creator so I’m blessed to say thank you

Aaron G
Aaron G

Absolutely amazing service. In and out really fast, kind people, professional and courteous. Will definitely be back for ANYTHING glass related.

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MARILYN S
MARILYN S

Great Service!

DAVID G
DAVID G

The guys were polite, cleaned up after themselves, arrive within time frame provided and professionally did what they were there to do – replace the broken glass.

ELLIE C
ELLIE C

Service was so great! Called and made an appointment, and the mobile service came to my house a few days later! The techs were quick and efficient. I would absolutely recommend!

LORA M
LORA M

Very friendly and fast service. Affordable repair prices. Highly recommend them.

DON S
DON S

Home calls are great, very convenient . Installers were prompt and efficient & gave clear instructions

GREG R
GREG R

Good job, answed all questions

amy abjhsskidz@yahoo.com
amy abjhsskidz@yahoo.com

Staff is absolutely amazing. Thank you guys😀😀

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GALIH D
GALIH D

excellent service!!...fast work and tidy, no need to wait too long

CHIS H
CHIS H

I've used both the store and mobile services and pleased with availability and speed. I didn't price shop too many shops, but I found price to be fair. I called kazoo location, think I spoke with Candy and she was pleasant, concise, …

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Galih Adinanta
Galih Adinanta

Their service is excellent, replacing auto-glass less than one hour, saving my time a lot and the price are very competitive, I thought the cost would be more than $300 for honda crv windshield, but it's turn out less than that. very …

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HIGH GRADE MATERIALS H
HIGH GRADE MATERIALS H

You returned my call quickly with a price that beat out the competitors, and were also able to work my car in on the same day.

BRANDON P
BRANDON P

Simple. Easy to schedule. Work well done

CLEMENT &
CLEMENT &

Fast service great job

DUANE B
DUANE B

Took care of us promptly!

JOHN Z
JOHN Z

Quality of total service as well as making sure that job was done to my satisfaction. Also, I really liked the communication with me through the whole process.

MARGARET K
MARGARET K

My appointment was on time. The staff was pleasant. My wipers were noisy when they reached the bottom of the windshield on each swipe, but when I realized it I called and they got me in right away and adjusted them.

CARLA D
CARLA D

The service was quick and the technician did a great job.

RONALD H
RONALD H

Friendly and efficient

Cole Powell
Cole Powell

Glass doctor of Kalamazoo Exceeded my expectations. Replaced the window in my Escalade quickly and informed me of other problems as well. Had water leaking onto my floorboards and with glass doctor Kalamazoo’s help the problem is no more! …

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KHAWLA A
KHAWLA A

Friendly staff and professional service

Katie G
Katie G

Took care of my windshield quickly and came to my home. However a tool was left in my vehicle and I found a lot glass all over my seat the next time I got in to drive.

Andrew D
Andrew D

Quick and simple process — I was done with plenty of time left in my appointment.

GARY &
GARY &

My husband and I got two windshields replaced and loved how friendly the staff was. Our cars got in for repair within a week and were both finished with in a timely manner. I loved how you worked around our work schedule.

Donnie Bourisaw
Donnie Bourisaw

You guys are amazing you took a very stressful situation with my home being broken into and definitely made it a little less stressful you work quickly and efficiently everybody was very polite I couldn't have asked for a better experience!

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DONALD B
DONALD B

You guys are amazing you took a very stressful situation with my home being broken into and definitely made it a little less stressful you work quickly and efficiently everybody was very polite I couldn't have asked for a better experience!

BREANNE P
BREANNE P

They handle everything with my insurance and it was at no cost to me. They also came right to my work.

Lisa E
Lisa E

The service was great and the price was good. Very satisfied.

Thank you

SUSAN S
SUSAN S

Fast and great job

GLEN C
GLEN C

Fast friendly affordable

Kate Miller
Kate Miller

Quick and very reasonable.

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JAMES H
JAMES H

Fair pricing, prompt service, friendly and efficient service person.

BOB L
BOB L

Entire process was very professional.