Customer Testimonials

Easy to get a hold of the office and schedule an appointment for my windshield to be replaced! Brett gave a confirmation call early in the morning, coordinated where my car would be because it was raining outside, and he did a wonderful job…

Thank you for the great service and installation of my windowshield. I highly recommend them over Safelite.

Glass Doctor did a phenomenal job with my late mom’s antique mirror. We are so happy with how it turned out! The quote was priced just right and the customer service was awesome!

Did a good job and my car wasn't an easy one.

New insurance means a new doctor. Everyone was polite, professional and took time to know us. The doctor did a great job and explained everything.

Great company to use! All of the staff is very helpful and friendly. I had a crack in my windshield and I was able to make an appointment that was in 2 days for 8am. An hour later I was ready to go! They have a nice waiting room to wait in …

Called five places and glass doctor was the cheapest and fastest. The process was simple. I called Monday afternoon and had a new windshield by Wednesday morning. I highly recommend give these guys a call for any windshield issues. …

By far the lowest price of the quotes that I got. Happy with the service and results. Definitely recommend.

Super quick, accurate quote and kind tech!

Excellent work. Took longer than I was told receptionist was a really professional but a bit aloof

I highly recommend them been using them for years

Easy to deal with. They always do a good job.

In the unfortunate event my new windshield had a rock thrown up at it on the highway, I was able to schedule an appointment to repair the nickel-sized chip within a matter of days. The gentleman who repaired it was matter-of-fact and was …

Glass Doctor did a great job showed up on time and were fast and efficient. They had to change m y appointment at last minute but gave me another one so be patient every one is short handed and are doing there best to serve you. Thank you …

Fast, professional and competitive pricing. Highly recommend.

Both guys worked hard to put my windshield in my 1970 truck and made sure it was right.. great work,

Very efficient, did exactly what they said needed to be done. Quality and professional, thank you. Would not hesitate to recommend.

I was able too get an appointment to fit my schedule. I called the day before my appointment to reschedule and was able to reschedule without any issue. Both times I called I was didn’t feel like I was interrupting someone who wanted to …

Very good people. Always asking how they can help. They are so professional, wish everyone' was like this place.

They came out and measured the glass that needed to be replace.d they were upfront about how long it would take to get the glass. That said the glass came in much sooner than expected and they took care of it quickly after that.

Jonathon Graff is an employee of and wonderful asset to the company, Glass Doctor of Charlotte. He arrived right on time and explained everything very clearly as to how and when my very large window would be put in. He moved along quickly …

If I could give them more than 5 stars I would! This morning a car kicked a rock up at my windshield and put a nice chip in it. When I walked into the lobby the lady at the desk was very nice and quick. I came in for my appointment early …

Very helpful explained everything clearly.

Awesome customer service and installation of the windshield we needed done. Will definitely be using their services in the future if needed.

Great service

Quick & awesome service. Scheduled a 90 minute appt for a windshield replacement and was back on the road in 90 minutes.

they replace my windshield the same day and did a great job...Friendly staff and good service...I do recommend them.

The Glass Doctor was recommended by my insurance company. They got me right in at my appointment time. The process for replacing my windshield went exactly has they I told me. The entire process took about an hour. I would recommend them to…

Quick, good price. Took care of my Jeep good.

Fast and friendly service! Very easy to set up!

Amazing staff and absolutely wonderful when it came to helping me repair my windshield. If I need any more help with any sort of glass, I will be returning.

Great service & friendly staff. Flawless install of new windshield, wipers. Highly recommend.

Glass Doctor's of Charlotte is great. Could not recommend more.

It was 5 minutes before closing timeand they didn't hesitate to cut me a piece of glass anyhow. They have always given me great service.

They did a great job on my windshield and were $100 cheaper than the other places I called.

Fast, courteous and do great work.

Great staff from the office to the installer, I had a broken window and in less than two weeks it was fixed! Install was quick, clean and looks great!

I appreciate the friendly and honest tech. He did a great job, and answered my questions. Gave clear instruction as to how long to wait on washing the truck after windshield installation.

The staff were very helpful and courteous.

Very quick and efficient! Would happily recommend!

Excellent

The fast and accurate service, the friendly representatives at the company and the value and price for the products

Fast, friendly and convenient.

Friendly staff

Service was very good, easy to work with and friendly.

I needed a quick repair and they got me in with a timely matter as well as friendly cluster we service

Staff and ability to work around my schedule

Local convenience. Quick professional service.

So nice ...great job! Cleaned up everything trusted, can't say enough good about my service. Yes they will be doing any future replacements I have. Thank you!!

Very fast and efficient. Friendly employees. Reasonable prices. Close to home.

Price, service and promptness

Fast and friendly service

The service to replace the windshield on our Explorer was quick, convenience and reasonable.

Honest, reliable and good work.

Prompt, very courteous, and done quickly.

They were courteous, knowledgeable, and fast!

Excellent service and very helpful. Installation was quick, professional. Will return whenever I may need their services. Thanks ---Billy---

Fast, friendly, professional service.

Promised and delivered

They were fast and very efficient and helpful.

This is my third time taking my cars here. The receptionist is friendly and fast. She told me that my insurance covers windshield chip repairs. Another company never mentioned it and quoted me $125. Glass Doctor fixed it with no out of …

A-1 for windshield replacement...

Dave did a great job! He was running late but it is understandable. Thanks again Dave.

Prompt, friendly, competent

Installer was prompt and very personable. Prices were very reasonable.

They did everything they said, in a timely fashion. They were helpful with the whole process.

Quick service. Kind, respectful, and allowed our kids to watch and learn. Very rewarding

Fast, worked with my insurance. It was done when they said it would be.

Great customer service! Fast and reliable. Also fairly priced.

Awesome

drop car off at evening and pick up next day and completed within a couple hours next day

Fast and professional. The installation went great!

Nice lady at the desk... Weird waiting area

Very fast.

Fast service

Quick and easy to deal with!

local and fast

I had a cracked windshield. They handled everything with the insurance company and got me scheduled in quickly. They were true to their estimate of how long the work would take – my appt was 8am and they said I could come back at 9:30am (my…

The new front window is working well for us; thanks for your good work!

Ours was an insurance auto glass claim so the process was very easy for us. Our insurance company contacted them and I was put on a 3-way call where we set up an appointment to replace the windshield. The scheduled work was done with no …

Easy, convenient appointment and locations. Good work, no issues.

The windshield was replaced quickly and with no disruption to the work day. They were given the location of the car in the parking lot and wha-laa the elves slipped in and out without any one knowing.

Chuck did a nice job and I would recommend him for glass service.

I have no complaints I did a good job

John did a great job. Very knowlegable and professional.

Michael, from the Charlotte Office, is a perfectionist --just what I needed for my job! He replaced 6 thermopane windows without damage to any frames. When Michael first estimated the job, he found window-to-window glass thickness …

Fast and friendly service and they came to my place of business to install the windshield.

The customer service rep on the phone was very helpful. They tried to accommodate my situation as best they could.

Came to my home and worked within my schedule.

Replacement glass on bay window. Office staff great, super phone personality....Chuck nice guy, fast, efficient. Right away I concluded he knows the glass business so well that I did not even get more estimates. I'm happy.

They were available, quick response, excellent work , and reprice was reasonable.

Service was performed in the time frame promised. No problems to date from the new windshield.

Our windshield was replaced easily and quickly. And it looks great.

I got a huge crack on my windshield and needed it replaced before going on vacation. Harmon Glass Doctor was able to get me in the next day. They helped me get my insurance claim taken care of and my vehicle looks good as new! I appreciate …

Great job on getting my windshield fixed. Quick and speedy service. Pricing was fair as well.

Spoke with Carley on the phone. She was extremely helpful, nice, and very knowledgeable in what she does. Trevor the installation technician and was on time, polite, and CLEAN!

I will be back in the future and will highly reccommend both …

very happy with my new window. Fast and efficient. Thank you Glass Doctor.

Our special order window was installed with attention to every detail. Thanks for a job well done!

Very friendly and fast service. Competitive pricing. Called on a Thursday afternoon to schedule glass replacement on our vehicle and they were there the very next day. The service tech, Trevor, was very courteous and friendly. Did great…