G12® Road Hazard Guarantee
When you receive a windshield replacement from Glass Doctor® of Vancouver, you are automatically eligible for our G12® Windshield Road Hazard Guarantee. This entitles you to a free repair or replacement for damage incurred over the first 12 months after replacement.
We always prefer to perform repairs over replacements because:
- They save you time, typically taking just one hour to complete
- They are environmentally friendly by keeping glass out of the landfills
- Plus, if we are able to repair your windshield, your G12 Guarantee will remain intact for the remaining 12 months
When chips are less than 3/8 inch or cracks measure 3 inches or less, it is usually possible for us to repair your glass. In addition, damage must be out of the driver’s line of sight and cracks should not reach the edges of your windshield, as this increases the risk of spreading.
If you think you may be able to receive a repair, contact Glass Doctor of Vancouver as soon as damage is detected.
Terms and Conditions
Our windshield replacement guarantee is a one-time offer, available for up to 12 months. You must report damage to the installation center that you originally used before the expiration date for the guarantee to apply, and the repair or replacement must be performed by our specialists at a physical Glass Doctor location.
Coverage is available for normal road hazards only. Damage caused by collision, intentional acts, fraud, or acts of God are excluded. The guarantee is also available to businesses with fleets of multiple vehicles but cannot be used for Class A motor coaches, buses, or Class 7 and Class 8 heavy duty trucks.
G12 Value Package
Although our G12 Road Hazard Guarantee does not cover the costs of labor, kit, molding and clips, you can add these to your windshield replacement guarantee by purchasing the G12 Value Package. Through this package, you will also receive new wiper blades and an application of Clear Choice™ protectant to keep your glass safe from scratches, stains and other damage caused by environmental pollutants, weathering, mineral deposits, dirt and debris.
Contact us for a windshield repair or replacement service as early as possible to maintain the integrity of your vehicle in the case of a collision or rollover accident. Remember to talk to one of our specialists about our G12 Windshield Replacement Guarantee and the benefits of upgrading to our G12 Value Package.
Some exclusions may apply.