G12® Road Hazard Guarantee
We are confident that our team provides the best in windshield replacement service. To ensure you're our customers' satisfaction with every installation, Glass Doctor® of St. Joseph offers a special G12® windshield repair guarantee. If within 12 months of replacement your windshield is cracked or broken again we will repair or replace the glass for free. The basic guarantee does not cover labor, molding, clips or kit.
Before providing this replacement we will attempt a repair first; should this succeed your guarantee will not be affected. If your windshield is then broken, and still within 12 months from the original replacement, we will still honor the original guarantee and perform a replacement. If you would like the labor, molding, kit and clips covered by your guarantee you can purchase the G12 Value Package, which covers the full costs of installation.
Guidelines and Exclusions
The G12 windshield repair guarantee term is for 12 months only from the original windshield replacement, even if your windshield has been repaired since the installation. Claims must be submitted to the Glass Doctor that did the replacement before the end of the guarantee. A Glass Doctor must perform any work done on a windshield.
The guarantee covers normal road hazards only; damage because of intentional acts, collision, acts of God or fraud are not covered. The guarantee does not cover Class A motor vehicles, buses, and class 7 and 8 trucks. If you have any questions, feel free to contact us online or by calling 816-558-3319.
Some exclusions may apply.