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G12® Road Hazard Guarantee

G12 Road Hazard Guarantee Logo

At Glass Doctor® of West Central MN in St. Cloud, we ensure compliance to the AGSC (Auto Glass Safety Council), the only professional auto glass replacement standard in United States. By following this standard, we are so confident in the quality of our services that we offer all our customers our G12® Windshield Road Hazard Guarantee. With this guarantee, we pledge to repair or replace your windshield free of charge, as long as the damage, such as chips and cracks, occurred while driving under normal conditions and avoiding possible road hazards.

The importance of a properly maintained windshield

It has been established by the Auto Glass Safety Council™, that in the case of an auto accident, between 45 and 60% of the structural integrity of your vehicle is dependent upon your windshield. The exact percentage will vary between each situation, largely depending on the type of accident, automaker, car model, etc.

Windshield Replacement

Our windshield replacement guarantee is backed up by the well defined and reliable windshield replacement guidelines, as they have been outlined by the AGSC: from carefully removing the existing auto glass, to ensuring that no additional loss occurs to the paint or bonding surfaces on your vehicle. As further required by the guidelines, we will match the old auto glass with one of our in-stock windshield options, which are guaranteed to be of original equipment manufacturer (OEM) quality, or higher. Rest assured, we will only use the best adhesives and high quality products approved exclusively by the AGSC.


The windshield replacement guarantee is a one-time only offer and requires all claims to be reported to our Glass Doctor of West Central MN location within 12 months of the original installation date. As a rule, we will always attempt to repair your windshield before considering a replacement. The repair process will save you time and money, not to mention that it is the more environmentally friendly alternative. It is also important to bear in mind that a repair will not cancel the terms of your windshield replacement guarantee. Once a repair has been performed, you will still be covered and have continued peace of mind for the remainder of the 12 months.

Value Package

In addition to the windshield replacement guarantee, you have the option of adding our budget friendly and affordable Value Package. This package will cover the cost of the replacement, including labor, kit, molding, and clips. Additionally, you have the option of including our Clear Choice™ windshield treatment and a pair of new wiper blades.


Excluded by the windshield replacement guarantee are all Class A motor coaches, buses, and Class Seven or Eight heavy duty trucks. Omitted are also all windshield damages caused directly, or indirectly, through collision, intentional acts, fraud, or Acts of God.

Call Glass Doctor of West Central MN in St. Cloud today and schedule an appointment with one of our professional and courteous auto glass specialists. We aim to always provide excellent customer service to every customer. Take advantage of our quality services and upfront pricing. Your car will be repaired in no time, using only premium products from our U.S. vendors, and it will be back on the road in pristine condition.

Some exclusions may apply.