Glass Doctor Service Testimonials
From 375 reviews
I drove from Midlothian and would certainly do it again. Wonderful people.
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Ive already made a referral! Fast service and friendly staff
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Dropped in, got a quote from a very knowledgeable estimator, was able to schedule very quickly (next day as the part was in stock at a local dealership, and repaired for less than the quote. They stayed in close contact throughout the …
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Everyone I dealt with at Glass Doctor was professional and accommodating. They also went the extra mile to ensure the quality of the work performed. I hope I never need to replace a windshield again, but if I do Glass Doctor will be where I…
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Awesome service. Great work
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This establishment and people are very user friendly and professional. They completed my glass installation as well as making sure the cameras were adjusted properly.
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Easy and well done. Set up the appointment, dropped off the night before, it was done exactly right the next day, they properly calibrated the front LiDAR (part of the windshield. They took care of everything with insurance. Easy and well …
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Great service , nice people very Professional Thank you all
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Great prompt service and customer service
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Had a big crack in my windshield and they replaced it in a 2 hour appointment! I was able to wait for my car at the bakery next door and it went by so quick! The staff is really friendly and helpful too. Great service! Highly recommend!
via
Excellent customer experience excellent quality. Everything was replaced within plenty of time for me to get to work on time as promised.
Response from
Ethan, thank you for the excellent review. At Glass Doctor, customer service is our top priority. Replacing your windshield should not be a stressful experience. We are please our team provided you with quality service in a timely manner. Have a wonderful day and please let us know if we can help you in the future.
via
Great place to get expert advice on your glass issue. I was arranged a call with my insurance by Glass Doctor itself and went through my responsibility and ordering of glass, scheduled appointment. got my new windshield replaced as planned…
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Response from
Anil, thank you for the wonderful review. Often people do not realize they have the right to choose the shop to complete the repair or replacement of their auto glass. We are thankful that you chose us and you would recommend us to others. Have a wonderful day and let us know if we can help you in the future.
via
They do great work here! Highly recommend!
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Virginia Automotive, we appreciate you taking the time to allow others to know about the service received at Glass Doctor. We are thankful that you would recommend us to others. Have a great day.
via
They were quick and did a good job.
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Hussain, we are pleased to hear that the service you received was timely and worthy of a 5 star review. Please let us know if we can help you in the future. Have a wonderful day
via
Great service throughout the entire process. Install met quality expectations and was done on time. Really appreciated the thoughtfulness to provide new velcro strips to reattach my ezpass!
Response from
Jeremy, our entire team is focused on customer service. We treat our customers in the manner in which we would like to be served. We are pleased to see that was evident to our customers. Please let us know if we can help you in the future and have a wonderful day.
via
Friendly, professional and patient with any questions or concerns. Glass Doctor stepped up on the spot when another glass company dropped the ball.
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Erin, thank you so much for taking the time to leave us a 5 star review. Our staff tries their best to keep the customer knowledgeable throughout the whole process, so they can make the best decisions regarding their vehicles. We are so glad we were able to help you have a positive experience. Please let us know if we can help you in the future. Have a wonderful day.
via
Awesome service, did a great job after my truck was broken into. They even kept my truck in the bay overnight so there was no risk of someone breaking through the plastic covering throughout the night
Response from
Jeremy, thanks so much for the 5 star review. Customer service is a top priority for us at Glass Doctor. Your truck needed to be secured and pulling it in to the shop was an easy solution. Please let us know if we can help you in the future. Have a wonderful day.
via
Glass install was done very well and quickly. Everyone kept me informed every step of the way. Highly recommend
Response from
Katherine, we are pleased that you would highly recommend us. We do our best to help our customers make educated decisions and keep them up to date on the progress of their claims. Please let us know if we can help you in the future. Have a wonderful day.
via
Excellent service so glad I used them!
Response from
Dianne, we are so pleased that you had an excellent experience using Glass Doctor. Thank you so much for taking the time to allow others to know about our company and our customer service. Please let us know if we can help you in the future. Have a great day.
via
"I just wanted to take a moment to commend your exceptional service during my windshield repair. From the moment I walked in, your team was professional, knowledgeable, and attentive to my needs. The repair was completed quickly and …
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Response from
Quianna, thank you so much for the wonderful review. Lisa and Patricia try their hardest to make getting your windshield replaced as stress free as possible. Customer service is important to our team and we are pleased to see that it shows. Please let us know if we can help you in the future. Have a wonderful day.
via
I recently visited the Glass Doctor following a rejected car inspection (windshield). I decided not to pay the $500 deductible with my insurance company . Instead I called around for an affordable price. I spoke to "Lisa" and she provided …
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Response from
Vivian, thank you so much for the wonderful review. We, at Glass Doctor, try out best to help our customers make informed decisions. Customer service is very important to us. Please let us know if we can be of help in the future. Have a wonderful day.
via
Friendly and fast!
Response from
Catherine, thanks so much for taking the time to leave us a 5 star review. Our team tries their best to provide excellent customer service in a timely manner. We appreciate you letting others know about the service your received at Glass Doctor. Please let us know if we can help you in the future. Have a wonderful day.
via
Quick and solid repair on our windshield, driver made it to facility on time!
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Ross, we appreciate you taking the time to leave us a 5 star review. We try our hardest to complete jobs in a timely manner. Needing a windshield repair should not disrupt your entire day. Please let us know if we can help you in the future. Have a wonderful day.
via
Wonderful service and awesome owners!!!
Go by and see Patricia, the beautiful redhead 😀
Response from
Deborah, thanks so much for the 5 star review. We strive to provide all of our customers with excellent service. It pleases us when our customers notice. I will pass on the compliment to Patricia. She will love to hear it. Have a wonderful day and please let us know if you need us in the future.
via
The team at Glass Doctor went above and beyond. They were helpful in so many ways from scheduling the appointment, providing detailed information about the process and insurance claims, to being so very kind in person. Would highly …
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Response from
Ellen, thank you for such kind words. At Glass Doctor, we focus on customer service. We try our best to make getting a windshield replaced as stress free as possible. Thank you for recommending us to others and please let us know if we can help you in the future. Have a wonderful day.
via
Polite, friendly and, efficient
Response from
Geoffrey, thanks for the 5 star review. We are pleased to see that our team at Glass Doctor is focusing on customer satisfaction and service. Please let us know if we can help you in the future and have a wonderful day.
via
Great customer service, very helpful and reasonably priced. They completed the work in the time frame they said they would.
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Sarah, thanks for the taking the time to leave us a 5 star review. Customer service is our number one priority. We try our best to complete the job in the time allotted, so as to cause as little interruption to you life as possible. Thanks again and have a wonderful day.
via
Great experience overall. Locally owned company. Good prices, excellent customer service, and high quality work. This is the second time I have used this business and will enthusiastically recommend them to anyone needing glass repairs or …
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Response from
Steve, we are appreciative that you continue to rely on us for your glass needs. Customer service is very important to us and we are pleased that you would enthusiastically recommend us to other. Please let us know if we can help you in the future and have a wonderful day.
via
Great service, good price.
Response from
Aaron, thanks for the 5 star review. Your review is what we strive for. We want to give our customers a wonderful experience, with great service at a reasonable price. Thanks again and have a wonderful day. .
via
These guys were amazing! Quick, professional, funny and did fantastic work. Cannot recommend them enough!
Response from
Kelsie, thanks for taking the time to leave us a 5 star review. We are pleased you found our service to be professional and love the fact you found us to be funny. Customer service is very important to us. Please let us know if we can help you in the future. Have a wonderful day.
via
I had a large crack on my windshield that needed repairing. They got me in the next day! Every single person I spoke to was soooo kind. Lisa, the receptionist, is the nicest woman on the planet!! She was so knowledgeable and answered every …
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Response from
Krystle, thank you for the 5 star review. Lisa is a wonderful receptionist. She tries to help our customers the best that she can. Customer service is very important to us at Glass Doctor. I am glad that is evident to customers. Please let us know if we can help you in any way. Have a wonderful day.
via
Fast and professional. I did have to readjust the wiper but that was a quick fix.
Response from
Jeff, thank you for taking the time to leave us a review. Customer feedback is essential to the growth of a business. We are glad to hear that you had a positive experience at Glass Doctor. When an issue arises, our priority is to correctly remedy it and to improve our service through customer feedback such as yours. Please let us know if we can help you in the future and have a great day.
via
My car got SLAMMED with a piece of ice and it was a scary awful experience. State Farm could not have been less helpful and overall frustrating so I read some reviews and told them I wanted to go to Glass Doctor and after some back and …
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Response from
Mickey, dealing with insurance can be difficult at times. I am so glad that Lisa and the team were able to help you navigate the insurance world and provide you with 5 star service. Customer service is a top priority for us at Glass Doctor and we are so pleased it was evident. Please let us know if we can help you in the future. Have a wonderful day.
via
I was very pleased with the service I received from Glass Doctor Auto. I highly recommend them!
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Mary, thank you for taking the time to leave us a 5 star review. We are glad to see that you would recommend us to others. Customer service is our top priority. Thanks again and please let us know if we can help you in any way.
via
They were easy to work with and explained everything beforehand. They got me on and out quickly.
Response from
Scott, thanks for the wonderful review. We try our best to keep our customers informed so they are able to make the best decisions if any issues arise. Please let us know if we can help you in the future. Have a wonderful day.
via
Fast scheduling & fast installation.
Response from
Roger, thank you for taking the time to allow others to know about the service we provide at Glass Doctor. Please let us know if we can help you in the future and have a wonderful day.
via
Lisa and the technician were always responsive and helpful for questions that we had. Our windshield was replaced and we are pleased. We will be going back for a second one within the week. Reasonable prices and warranties.
Response from
Lisa, thanks for the wonderful review. Lisa and the team try their best to give their full attentions to our customers. They really want customer service to be a top priority. We are so pleased that you are a returning customer. Please let us know if we can be of help in any way in the future. Have a wonderful day.
via
These guys are amazing. Great communication and service. Would recommend if you ever get your window stuck!
Response from
Andrew, thanks for the wonderful review. We try to help as best we can with any issue related to auto glass. I am glad we could get your window fixed. Please let us know if we can be of help in the future. Have a great day.
via
Simple, clean and straight forward windshield replacement transaction.
Response from
Thanks so much for taking the time to leave us a 5 star review. We try to making getting a windshield replacement as stress free as possible. Please let us know if we can help you in the future. Have a wonderful day.
via
I had a great experience with Glass Doctor of Glen Allen today. They were able to squeeze me in on short notice to repair a chip in my windshield. The team was incredibly nice and the pricing was very fair. I highly recommend their services…
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Response from
Sam, thanks for the wonderful review. We try to get chips in as quickly as possible. If you wait to long then you will end up needing a windshield. We are glad we could prevent you from having to replace your glass. Have a wonderful night and let us know if we can help you in the future.
via
Outstanding service! Jennifer went above and beyond by coming to my house to repair a rock chip at the top of my windshield. She expertly sealed it before the crack could spread, saving me from having to replace the entire windshield. The …
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Response from
Patti, thanks so much for the wonderful review. Jennifer does a fantastic job of taking care of her customers. She is so friendly and professional at the same time. I will let her know about the great review you left for her. Please let us know if we can be of help in the future. Have a great weekend.
via
Courteous and professional service.
Response from
Gary, thank you for the 5 star review. We are pleased to see that our staff is providing our customers with wonderful service. Please let us know if we can help you in any way. Have a wonderful day.
via
Windshield replaced quickly and expertly done. No issues. Staff very friendly. Had to go back within a month for a new rock chip to my new windshield. They were able to do glass chip repair this time. Also done quickly.
Response from
Stephanie, thank you for the wonderful review. 5 percent of all people will need a new windshield and considerably more need a chip repair with in the next year. I am glad we could repair it and you did not need a new windshield. Please let us know if we can be of help in the future. Have a wonderful day.
via
Great customer service staff is awesome and the work is top notch, but definitely recommend this family owned business to everyone. Thank you Glass Doctor for getting everything completed with my windshield replacement
Response from
Shaneika, thank you so much for the 5 star review. Customer service is very important to Glass Doctor. I am so pleased that you would recommend our business to everyone. We try our best to make getting a windshield replaced as stress free as possible. Have a wonderful day and please let us know if we can help you in the future.
via
Very friendly and professional
Response from
Mary, thanks for taking the time to leave us a 5 star review. Our staff focuses on customer service and we are glad it was evident in the service you received. Please let us know if we can help you in anyway. Have a wonderful day.
via
So quick and pleasant, took care of everything that I didn't even think of! Highly recommend them!!!
Response from
Vivian, thanks for the wonderful review. Customer service is a top priority and Glass Doctor. I am glad it shows. Have a wonderful day and let us know if we can help you in anyway.
via
Very professional and prompt! They were transparent with calls/texts and explanation of service performed. I even have a 12 month warranty on my windshield!!!
Response from
Erika, thanks for the wonderful review. One of the perks of choosing Glass Doctor is free chip repairs for the next 12 months and no cost glass replacement for the next 12 months as well. I hope you have a wonderful day and please let us know if we can help you in anyway.
via
Glass Doctor got me in last minute to fix a chip in my 2023 Nissan Versa windshield. Only took 30-45 min, only cost ~$89 (way cheaper than having to replace the windshield if/when the chip splintered)! Staff were super friendly and …
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Response from
Kate, thanks for the review and the awesome pictures. Yes, repairing it is much more reasonably priced than a replacement. We are usually able to get chip repairs in at the costumer's convenience. Please let us know if we can help you in anyway. Have a wonderful day.
via
Crazy fast windshield replacement! Very nice folks, quick and easy!
Response from
Sean, we try to make getting a windshield replacement as stress free as possible. We appreciate you taking the time to allow others to know about the service you received. Please let us know if we can help you in the future. Have a wonderful day.
via
Very happy with the cost and service, finished the work quickly and exceeded my expectations. Highly recommend
Response from
Jonathan, we are pleased that our service exceeded your expectations. Customer satisfaction is very important to us. We appreciate your taking the time to leave us a 5-star review that allows others to know the type of service they will receive if they choose Glass Doctor. Have a wonderful day and please let us know if we can help you in anyway.
via
I had an outstanding experience with Glass Doctor. From the moment I reached out, Patricia was attentive, professional, and genuinely cared about addressing my needs. They went above and beyond to ensure everything was handled smoothly and …
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Response from
Charles, we appreciate your wonderful review and allowing others to learn about the top-notch service you received. Patricia really does try her best to listen to and focus on her customers. She will be so happy to hear you spoke about her in your review. We at Glass Doctor prioritize customer service and try to make getting your windshield replaced as easy as possible. Please let us know if we can help you in the future. Have a wonderful day.
via
Awesome!!!! Lisa and Jenny Were amazing super friendly went out of their way to help me with extra stuff that had nothing to do with my windshield situation!! Just all around a wonderful experience I will definitely be recommending Glass …
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Response from
Jamie, I am so glad you had such a wonderful experience at Glass Doctor. Lisa and Jenny are super friendly and try to help our customers in every way they can. Please let us know if we can help you in the future. Have a wonderful night.
via
Great responsive personal touch to service. Transparent pricing and exceeded expectations. Great technical explanations when required. Like the guarantees too!
Response from
Mark, thanks for taking the time to leave us the 5 star review. We try our best to keep our customers informed as we are working on their vehicle. We are pleased that the service and pricing exceeded your expectations. Please let us know if we can help you in the future. Have a wonderful day. .
via
Great experience! Super friendly staff & they did a great job – would definitely recommend!
Response from
Christina, we appreciate you taking the time to leave us a 5-star review. Customer service is a top priority for us. We are pleased to hear that you would recommend us in the future. Please let us know if we can help you in any way. Have a wonderful night.
via
Job completed in timely and professional way.
Response from
Shari, thank you so much for taking the time to leave us a 5-star review. manner. Our customers live busy lives, and we try our best to finish the job as quickly as possible. Please let us know if we can help you in any way. Have a wonderful night.
via
Every one was very helpful, great to work with. Highly Recommend
Response from
Patricia, thanks for the 5 star review. We are pleased that you would recommend Glass Doctor to others. We strive to provide our customers with the best service possible. Please let us know if we can help you in anyway. Have a wonderful day.
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via
Super quick turnaround time, pleasant staff . Affordable pricing. Will definitely come back!
Response from
Sue, thanks for taking the time to let others know about the service you received at Glass Doctor. Our staff tries to make the process of getting your windshield replaced as stress free as possible. Please let us know if we can help you in anyway. Have a wonderful day.
via
Great service. Window looks new again! Would definitely recommend.
Response from
Thanks for taking the time to leave us a 5 star review. We are pleased to know that you would recommend us to others. Please let us know if we can help you in any way. Have a wonderful day.
via
The people that work here are so nice and very helpful. They gave me options on parts, not just the expensive New part. They got me in much faster than the Safelite.
Response from
Kathleen, thanks so much for leaving us a 5 star review. We try to offer multiple solutions to our customers so they may choose what works best for them. I am glad our techs could resolve you problem without costing you several hundred dollars more. Please let us know if we can help you in the future. Have a wonderful day. .
via
Excellent customer service from the front desk to the workshop! Everyone is super helpful!
Response from
Joe, thank you for taking the time to allow others to learn more about the service we provide at Glass Doctor. We take customer service seriously at Glass Doctor and we are pleased to see that is evident to our customers. Please let us know if we can help you in anyway. Have a wonderful day.
via
Best experience I have ever had with my glass replacement. Excellent customer service from beginning to end and they made the claim so easy and explained the process perfectly. I love that they came to my business and replaced my windshield…
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Response from
Aww, Stacey thank you so much for the wonderful review. We are glad you had such a pleasant and stress free experience. Please let us know if we can help you in the future and have a wonderful day.
via
Great experience and made sure my car was "well cared for".
Response from
Todd, thank you so much for the 5 star review. We believe we should treat a customer's car as if it were our own personal vehicle. I am glad this is evident to our customers. Please let us know if we can be of help to you in the future. Have a wonderful day
via
They were very courteous and professional. They also communicated very well.
Response from
Thomas, thanks so much for the wonderful review. Customer service is very important to us. We are pleased to see that our staff is focused on our customers. Have a wonderful day and please let us know if we can help you in anyway. .
via
Great service second time using glass doctor of Glen Allen. Thanks.
Response from
Scott, we are so sorry that you needed another windshield but we are pleased that you received service that made you a return customer. Please let us know if we can be of service to you in the future. Have a wonderful day.
via
Lisa was awesome. In and out in under 2 hours. Lower price than expected highly reccommend
Response from
Tyrone, thanks for taking the time to leave us a 5 star review. Lisa is indeed wonderful. She tries her best to make getting a windshield replaced as stress free as possible. Please let us know if we can help you in any way . Have a wonderful day.
via
We needed to get our windshield repaired on the same day, and they fit us in! They were professional and did great work. Next time we need a new windshield or a windshield repair, I will definitely use them!
Response from
Jeff, thanks for the 5 star review. We are glad to know that we have earned a loyal customer. Hopefully, you will not need us in your future, but please let us know if we can help you in any way. Have a wonderful day.
via
Very quick and professional. Let me bring my car in sooner than the appointment to keep it protected from the bad weather. Great job
Response from
Adam and Ann, When a door or back glass gets broken, it really can present the owner with a problem. How to protect the car from weather or break in ? We always offer storing the vehicle at our shop until the job can be completed. We appreciate you taking the time to allow others to know about the great service you received. Please let us know if we can help you in the future. Have a great day.
via
Great service,quickly done. Good price.
Response from
Joseph, thanks for taking the time to leave us a 5 star review. We strive to provide all of our customers with great service at a fair price. Please let us know if we can help you in the future. Have a great day.
via
My windshield developed a long crack on a Wednesday evening, and while I supposed to leave on a 700-mile trip the following Monday. I called Glass Doctor Thursday morning and was very lucky that they had a cancellation for the next day. …
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Response from
Lynette, we appreciate you taking the time to allow others to know about the service you receive when choosing Glass Doctor. Customer service is a top priority at Glass Doctor. Our customers live busy lives and getting a windshield replaced should not be stressful. Thanks again for the 5 star review. Please let us know if we can help you in the future. Have a great day
via
Glass Doctor is the best! After having a bad experience at an another location (safelite) Glass Doctor got me in immediately. They are accepted by most insurance companies just request them instead of taking insurance recommendations like I…
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Response from
Deborah, I am so sorry you had a bad experience at Safelite. You are correct just because Safelite is the third party administrator for most insurance companies, you do not have to go to their shop for service. You have the right to choose a shop of your choice. Unfortunately, Safelite makes choosing a shop of your choice a difficult task. We are glad you found our company and are appreciative that you took the time to allow others to know about the service you received with us. Please let us know if we can help you in the future. Have a great day.
via
Great service and fairly priced
Response from
Robert, thanks for the 5 star review. We appreciate that you took the time to allow others to know about the service you received at Glass Doctor. Please let us know if we can help you in the future. Have a wonderful day.
via
They were very meticulous and showed great skill in there work and were on time when they said they would come.
Response from
Kelly, thanks for taking the time to leave us a 5 star review. Our team strives to provide our customers with the best service possible. Please let us know if we can help you in the future. Have a wonderful day.
via
Great staff makes a great place. I do at least 20 to 30 cars a year there. I Highly recommend.
Response from
RC, thanks so much for the wonderful review. We are grateful that you have chosen to us to service your business. Again, thank you so much for the 5 star review. Have a wonderful day.
via
Amazing,quick,clean service all staff is very welcoming and understanding! I will be recommending to everybody I know!
Response from
Chris, we are so pleased that you will recommend our business to everybody. Our staff tries our best to address any concerns the customer might have and to keep them informed of any issues that might arise. Thanks again for the 5 star review and please let us know if we can be of help in the future. Have a wonderful day.
via
Excellent customer service!
Response from
Katrin, thanks so much for taking the time to leave us a wonderful 5 star review. We strive to provide all of our customers with excellent customer service. Please let us know if we can help you in any way in the future. Have a wonderful day.
via
They were very polite and efficient. I called and they installed my glass the next day.
Response from
Robert, thanks for the kind review. Customer service is very important to us. We are glad you received 5 star service and please let us know if we can help you in any way. Have a wonderful day.
via
Perfect and fast job! Very kind
Response from
Alessandro, thanks for the wonderful review. We appreciate you taking the time to allow others to see the type of service you will receive if you choose to have your windshield replaced at Glass Doctor. Please let us know if we can help you in the future. I hope you have a wonderful day.
via
The company I work for has a fleet of 40+ trucks. We’ve used Glass Doctor a number of times and always have a great experience. They get you in and out. Professional group folks.
Response from
Daniel, we are so appreciative of your wonderful review and are glad that you have chosen to bring us your fleet. We strive to provide all of our customers with 5 star service. Thanks for helping others become aware of our company and the service we provide. Have a wonderful day.
via
From the first phone call until I was handed my keys after the repair was completed the service was wonderful! Such a breathe of fresh air after dealing with Safelite.
Patricia and Linda (I hope I have their names right..lol) were so kind…
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Response from
Pastor Sheranda, your review was so sweet. Our staff tries their best to make getting a windshield replaced as stress free as possible. We are so glad you found us and did not get routed to Safelite, which often happens. Please let us know if we can help you in the future and you have a great day.
via
Fantastic experience
Response from
Chuck, thanks for leaving us a 5 star review. We are glad your experience with us was fantastic. Our staff tries to treat everyone in the manner in which they would like to be treated. I hope you have a great day and let us know if we can help you in the future.
via
Great experience. Same day service and appreciate the attention to detail. Easy to work through insurance process with the team.
Response from
Jeffrey, thanks for taking the time to allow others to know that attention to detail is important to us at Glass Doctor. Customer service is very important to us and we are glad it showed. Please let us know if we can help you in the future. Have a great weekend.
via
I had a massive crack in my window & decided to take my car here after having a terrible experience with Safelite a few months ago. This place is so awesome. Their waiting room was adorable & everyone I met there was SO kind & helpful. It …
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Response from
Kate, I believe the larger corporations are more concerned with profits than they are customer service. We are so glad that we made the process of getting your windshield replaced stress free. Please let us know if we can help you in the future and thank you so much for he kind review. I hope you have a wonderful day.
via
Fast, Friendly and Affordable. Windshield replacement.
Response from
Deanna, thank you for the 5 star review. We try our best to provide our customers with friendly service and affordable pricing. Please let us know if we can be of any assistance in the future. Have a great weekend.
via
My mechanic recommended Glass Dr.. They are great, especially Patricia. She is very friendly and very helpful. I think it's a small family business. Highly recommend!
Response from
Stu, we are a family owned business and our customers are very important to us. We are thankful that your mechanic recommended you to us and please let us know if we can be of assistance in the future. Have a great day.
via
The staff were very friendly, thorough when reviewing the condition of the car, the windshield and discussing what to expect. Making the appointment was fast and easy and they finished quckly. Hopng there are no leaks but they guarantee it …
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Response from
Jim, thanks for the 5 star review. We try to keep our customers well informed so that they can be aware of any conditions that might arise or alter the original job order. We do have a life time warranty on leaks and workmanship. We also offer free chip repairs for the next 12 months as well. Please let us know if you need us in the future and have a great day.
via
We were on our way home for a visit over the holiday when a rock came up and cracked our windshield. We called Glass Doctor and Ms. Linda found a way to squeeze us in even though it was the day before a holiday. They did great work but even…
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Response from
Olivia, thanks for the sweet review. We are glad that we could give you piece of mind as you travelled home. We try our best to focus on our customers needs and any special situation that is occurring at the time. Please let us know if we can be of help in the future. Have a great weekend.
via
The Glass Doctor staff was friendly, professional and efficient. The technicians working on my vehicle showed me the damage and all the steps required to fix the problem. I was impressed and happy with the level of service provided. I …
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Response from
Darry, thank you for highly recommending our shop to others. We try our best to keep our customers informed of any issues that might arrive. Please let us know if we can be of service to you in the future. Have a great weekend.
via
The owners of Glass Doctor are amazing! Everyone who works there is so kind and they’re honest about their work (which is hard to find, especially as a woman who knows nothing about cars). I had to get my whole windshield replaced back in …
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Response from
Trinity, thanks for letting everyone know that our business is an honest business. Honesty is very important to our business and the employees that work for us. Customer service is very important to us at Glass Doctor and please let us know if we can help you in anyway. Have a great day.
via
Very happy. Called, got an estimate over the phone, was able to bring my car in the same week and did a great job and friendly staff. Will definitely recommend to anyone needing a windshield replacement.
Response from
Mel, thank you for letting others know about our business and the service we provide to our customers. Please let us know if we can help you in the future and have a great day.
via
The service was spectacular. When I first called, I spoke to Patricia. She was so friendly and professional. I was able to get in the next day. It was ready before the promised time. When I came to pick it up the lady at the desk was …
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Wanda, thank you so much for letting others know about the service we provided for you. Customer satisfaction is of utmost importance to us at Glass Doctor. Please let us know if we can help you in the future and have a great day.
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This was a most pleasant experience from drop off to pickup. The owner at pickup was efficient and top notch. My windshield looks great. Same day service. I highly recommend Glass Doctor. Thank you.
Response from
Donna, we are so glad your experience with us was pleasant. We try to make getting your windshield replaced a stress free experience. Please let us know if we can help you in anyway and have a wonderful day.
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Unfortunately had a rock hit my windshield which turn to a large crack within a few hours. I drive long distances for work, not to mention had a long drive for vacation coming up, so it was important to get it fixed quickly. Glass Doctor …
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Mark, thanks for letting others know about the type of service we provide to our customers. We try our best to understand the lives of our customers and help them the best we can. We are pleased to see that our customers see this in our staff and employees. Let us know if we can be of help in the future and have a great day.
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On-time service, wonderful office/installation staff, friendly and home town folks. Set me up with the tinting folks immediately after my install was complete and had me wrapped up in under two hours. Highly recommend!
Response from
Tom, thanks for the 5 star review. Our staff truly tries our best to make getting a windshield replacement as stress free as possible. Please let us know if we can help you in the future and have a great day.
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Wonderful and professional company.
Response from
Jonathan, thanks for leaving the wonderful review. Customer satisfaction is very important to us. Please let us know if we can help you in the future and have a great weekend.
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My daughter's car had a rock break her windshield on the day I was going to get it inspected 2 days earlier. The Staff was excellent! They were able to fit me in the next day and they recommended and helped coordinate a state inspection …
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John, thanks for the 5 star review. We often work with other shops in our complex. We try our best to get our customers in as quickly as possible. Please let us know if we can be of help to you in the future. Have a great day.
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I called around and this place was an honest price and a professional business/ group of folks. You can’t ask for more 👍
Response from
Jose, thanks for the wonderful review. Honesty is of utmost importance to us. We are thankful you noticed this. Please let us know if we can be of help to you in the future and have a great day.
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Exceptional service! The staff is very knowledgeable and performed quality work. My truck had a slight leak around the windshield. The shop pulled the glass, remediated any rust they had found which was the cause of my leak, sealed the …
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My 1994 F-150 developed a leak. I took the truck in and the staff were courteous, professional, and knowledgeable to the potential causes. They worked with me to develop a plan to address the root cause of the issue. Along the way, they …
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Bart, our technicians really try their best to keep the customer informed and provide them with different solutions for their situations. We are pleased that the service you received from our team was 5 start. Let us know if we can help you in any way in the future. Have a wonderful night.
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The folks at Glass Doctor Auto of Glen Allen were helpful, friendly, and knowledgeable. They made the process of getting a windshield replacement and working with my insurance company incredibly straightforward and stress free.
Response from
Frank, thanks for taking the time to leave us a 5 star review. Getting a new windshield should not be a stressful experience, we are happy that we able to provide that to you. Please let us know if we can help you in the future. Have a great day.
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Absolute awesome company! They went above and beyond! I was in a rush and they got me in, in less than 24 hours of notice. Everything went so smooth and they were very thorough with the service and communication! Lisa was awesome she helped…
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Autumn, thanks for the wonderful review. Customer service is very important to us. Lisa is absolutely wonderful and she actually spoke highly of you. She said you had the best manners and were so polite. Please let us know if you need anything in the future. Have a wonderful night.
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