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Newport News

Windshield Repair and Replacement

A crack or chip in your windshield requires prompt attention to keep you and other occupants safe in your vehicle. In the case of minor damage, a windshield chip repair from Glass Doctor® of Newport News is often the best solution, as repairs are typically covered by insurance and take just one hour to complete. However, more serious issues demand a full windshield replacement to maintain the structural integrity of your car.

When Windshield Repair is Your Best Choice

To determine if you’ll be able to receive a windshield chip repair, consider three factors:

  • Extent of damage: It is usually possible for us to repair chips measuring 3/8 inch or less and cracks spanning three inches or less.
  • Place of damage: As repairs leave a slight mark, you will need a replacement if chips are in the driver’s line of sight. In addition, cracks reaching the edges of your windshield run the risk of spreading further even after a repair, which again makes a windshield replacement a better option.
  • Time left untreated: Over time, chips and cracks fill with debris as you drive. If you leave damage for too long, it will become impossible for our specialists to clean the area sufficiently for a windshield repair.

Windshield Chip Repair

Our specialists are trained in industry best practices for windshield repairs. We begin by removing dirt from the crack or chip, in some cases with the use of a drill, and then fill the space with resin using a special tool. We then wait for the resin to cure and polish the area to leave barely an outline.

We prefer windshield repairs, both because they avoid the need to send a large piece of glass to a landfill, making them the environmentally responsible choice, and because they are less expensive for you. When you receive a windshield repair from Glass Doctor of Newport News, the process will be quick and easy. We will even work with your insurance company to cover all the paperwork issues for you.

Windshield Replacement

Sometimes, there is no option but a windshield replacement. Our specialists adhere to Auto Glass Safety Council™ (AGSC) guidelines when performing the replacement, which includes only using AGSC-approved adhesives and waiting one hour before allowing clients to drive away, sufficient time to allow the adhesive to cure. The process involves removing the old glass, while being careful not to damage paint or bonding surface, and replacing the windshield with a piece that matches original equipment manufacturer quality.

A windshield replacement from Glass Doctor of Newport News has its own set of advantages. For instance, you will automatically be eligible for our G12® Road Guarantee, entitling you to a free repair or replacement if you suffer additional damage due to normal road hazards in the following 12 months. You will also have the opportunity to upgrade to one of our other G12 guarantees for more benefits.

Contact us at Glass Doctor of Newport News as soon as you notice any damage and receive a windshield chip repair at a time that suits you. If chips or cracks are already significant, remember that we also offer windshield replacements to improve visibility and protect you in an accident.