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G12® Road Hazard Guarantee

As the leading provider of automotive glass services in Essex County, Glass Doctor® of Middleton performs all repairs and replacements based on the highest professional standards set by the Auto Glass Safety Council™ (AGSC). While other service providers only promise quality work, we back all of our work up with an array of the industry-leading windshield replacement guarantee plans.

Windshield Replacement Guarantee Plans

G12® Road Hazard Guarantee

G12 Road Hazard Guarantee Logo

The G12 Guarantee is our standard plan which included at no additional charge with every windshield replacement. It includes a single replacement or an unlimited number of repairs for 12 months following the original service. This plan includes the cost of glass, but doesn't include installation materials or labor. Since windshield repair is the most time-sensitive and cost-effective service that doesn't void the remaining warranty, our experts will always attempt to repair the windshield if you suffer damage.

G12 Future Installation Option Guarantee

Upgrade to the G12 Future Installation option and enjoy the benefit of having worry-free replacement. This plan covers the costs of a total replacement, saving you out-of-pocket costs later. The remainder of the guarantee is voided if you replace the pane.

G12 Value Package Guarantee

Get the most protection for your new pane with our highest level of protection. This plan includes new windshield wipers and our innovative Clear Choice glass protectant, in addition to the windshield protection of the lower tier plans. In a simple application of Clear Choice, your entire windshield will be more resistant to harmful environmental factors and scratch resistant. This state-of-the-art product ensures you maintain optimum clarity even in the worst of weather.

Replacement Guarantee Coverage Guidelines

All packages offer windshield protection for a period of 12 months. However, vandalism, collision, fraud, and acts of God are excluded from coverage. The protection is limited to normal road hazards. Also Class A motor coaches, class 7 or 8 heavy duty trucks, buses and other large vehicles are not eligible for coverage.

In the event of an accident resulting in windshield damage, you must report your claim to the Glass Doctor center that originally installed the windshield. In addition, all windshield replacement or repair services covered under the windshield replacement guarantee must be performed by a Glass Doctor location.

At Glass Doctor of Middleton, we strive to achieve excellence, and all windshield replacements are covered under the complimentary G12 Road Hazard guarantee. All other packages are optional and can be purchased based on the coverage you desire. Contact Glass Doctor today to learn more about our services.

Some exclusions may apply.

Canada excluded. Services performed by independently owned and operated franchises.
Time limit for claims applies. Full details here.