Windshield Repair and Replacement
Without a safe vehicle and a clear view of the open road, even everyday errands are a disaster waiting to happen. The moment you notice chips, cracks or other windshield damage, it's already time to act. Glass Doctor® of Memphis only employs dedicated, experienced auto glass specialists who put your safety and satisfaction first. As a result, our auto glass repair and replacement services are always prompt, thorough and reliable.
Assessing the Damage
One solution doesn't fit all windshields. Before we begin your service, our specialists determine whether you need a full replacement or a simple repair. The answer depends on when the damage happened, how big it is and where it's located.
When cracks and chips are large or too close to the edge, they compromise the structural integrity of your car, making it easier for the windshield to shatter on impact. We take this risk very seriously because according to the Auto Glass Safety Council™ (AGSC) windshields are responsible for 60% of your vehicle's structural strength during rollover accidents.
Visibility is another concern. Even minor damage can jeopardize your safety if it is in your direct line of vision. Tiny chips and cracks in your sight line will distract drivers, but repairs leave a blurred outline that may still divert a driver's attention. We follow Auto Glass Safety Council's guidelines in this instance and replace the windshield.
Glass Doctor of Memphis will never charge you for an unnecessary windshield replacement. If the damage is minimal and out of sight, our technicians are more than happy to make a quick, careful repair.
This option isn't just faster and less expensive, our windshield repair services also allow you to preserve your original windshield. Keeping your original windshield prevents landfill waste and keeps your vehicle exactly as the manufacturer intended. Some insurance companies even waive deductibles for windshield repairs.
Our specialists take the following steps to repair your windshield:
We get started by removing dirt, dust and other debris from the damage site. When necessary, we use a drill to guarantee a clean opening.
Next, we inject resin into the opening until it's completely filled.
After the resin has hardened, we polish the resin until it's as clear as possible.
Glass Doctor of Memphis follows all auto glass safety standards, so our specialists won't let you drive away unless we're certain that your vehicle is safe and structurally sound. If your windshield damage is too extensive or located too close to your line of sight, a full windshield replacement is in order.
Our glass experts will take the following steps to fully replace your windshield:
- Remove the original glass.
We do this carefully, without damaging the vehicle or bonding surface.
- Select a replacement.
Your new windshield must match your original windshield's quality and dimensions.
- Install it.
We only use AGSC-approved adhesives and replacement methods.
- Wait one hour.
This safe drive-away waiting period allows for the adhesive to harden and form a proper seal.
Every windshield repair includes our G12® Road Hazard Guarantee. If your new windshield is damaged within 12 months of this service, we'll replace or repair the glass for free.
The longer you wait, the more risks you'll face. Keep your car intact and your vision free and clear by scheduling a replacement or repair today. Request an appointment online or give us a phone call to set up your windshield service now. Our technicians will do their best to get you back on the road as soon as possible.