G12® Road Hazard Guarantee
As part of our ongoing commitment to our customers, Glass Doctor® of Lawton is proud to offer a variety of windshield replacement guarantees to all of our customers. We confidently offer these great value guarantees because all of our work has been done to the highest standards, following all guidelines set out by the Auto Glass Safety Council™ (AGSC).
Windshield Replacement Guarantee Plans
G12® Road Hazard Guarantee
Our standard windshield replacement guarantee is provided completely free of charge to all of our customers who have a replacement windshield fitted. Our original G12 guarantee covers your new pane for 12 months of unlimited repairs or a single windshield replacement. That means if your new windshield is scratched, we’ll repair it for free, even if it happens several times, and if it breaks, we’ll replace it.
In the case of a repair, the G12 windshield replacement guarantee covers the cost of the glass, but not the cost of the labor or installation materials. Where possible our specialists will always repair rather than replace, saving you both time and money.
G12 Future Installation Option
For those who like a little more protection, we offer the Future Installation Option for a small additional charge. This guarantee offers all the benefits of the standard one, but with the addition of also covering labor and materials in the event of a repair. Essentially all of your repair or replacement costs will be covered during the first year.
G12 Value Package
The Value Package offers you the best protection. As well as everything in the Future Installation Option, this package also gives you a new set of windshield wiper blades plus an application of our recommended Clear Choice™ glass protectant.
One of our specialists will apply the glass protectant professionally, which will help protect your windshield from scratches and environmental affects, and improve the clarity of your windshield during bad weather.
Each of our guarantees is limited to cover normal road hazards over a period of 12 months. Collision, fraud, vandalism and Acts of God are all excluded.
Particular large vehicles, including Class A motor coaches, Class 7 or 8 heavy-duty trucks, and buses, are all excluded.
Should you need to make a claim it should be made to Glass Doctor of Lawton, or the Glass Doctor center that installed your windshield if it was another branch. Your repair or replacement work must also be done at a Glass Doctor location.
The G12 windshield replacement guarantee is free and covers you for 12 months. If you would like to upgrade to a different package please speak to a member of the Glass Doctor of Lawton team.
Some exclusions may apply.