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G12® Road Hazard Guarantee

G12 Road Hazard Guarantee Logo

Glass Doctor® of Knoxville has earned a reputation for superior craftsmanship and customer service. Every repair or replacement project is completed according to industry standards that are dictated by the Auto Glass Safety Council™ (AGSC). Our highly trained glass repair experts will repair or replace your windshield so that you can enjoy maximum safety and visibility. We will also work with you to choose the right product and windshield replacement guarantee program to meet your needs and your budget.

Windshield Replacement Guarantee Plans

G12® Road Hazard Guarantee

Every customer enjoys this free guarantee with every window replacement. It offers an unlimited number of repairs or one replacement within 12 months of your original installation for no additional cost. However this guarantee only covers the cost of glass and not labor or installation materials.

G12 Future Installation Option

For an additional charge, you can enjoy even more protection through our G12 Future Installation package. It expands on the coverage of the G12 Road Hazard Guarantee by also including the cost of labor and installation. Essentially, any repair or replacement costs will be completely covered.

G12 Value Package

The G12 Value Package offers our highest level or protection, all for a great low price. Customers get to enjoy all the benefits and extensive coverage of the G12 Future Installation Option with the addition of new windshield wipers and an application of Clear Choice™ glass protectant. This unique product will make your windshield even more resistant to damaging pollutants in the environment and help prevent nicks and scratches. It also provides an added layer of safety during bad weather by repelling rain and moisture so that you can experience maximum clarity and visibility.

Guidelines for Coverage

Every windshield replacement guarantee package is valid for 12 months and only applies to damage that occurs due to normal road hazards. Any damage that happens as a result of a collision, fraud, vandalism or act of God is not covered. Before you purchase a package, make sure that your vehicle is eligible. Large vehicles including: Class A motor coaches, class 7 or 8 heavy duty trucks and buses and not covered. When you experience damage, you will need to contact the original Glass Doctor location that performed the installation to file a report. Necessary repairs can be completed at any Glass Doctor location.

When you work with Glass Doctor of Knoxville to install your new windshield, you are automatically enrolled in our G12 Road Hazard program. You get to enjoy 12 months of protection for no additional fee. However, it you would like to upgrade to a more comprehensive windshield replacement guarantee and enjoy the peace of mind that comes with additional coverage, you can opt for one of our other available packages. If you aren't sure which option is the best choice, feel free to speak with a Glass Doctor expert who can help you choose the right package for your vehicle and your budget.

No matter which windshield guarantee you choose, you can rest assured that every repair and replacement is completed according to the highest standards. Our glass experts use the best glass products, installation materials and practices to ensure the safety and integrity of your vehicle. Call Glass Doctor of Knoxville to learn more about how fast and easy it can be to repair or replace your windshield.

Some exclusions may apply.