G12® Road Hazard Guarantee
We believe your safety is paramount, so when Glass Doctor® of Charleston, SC, replaces your windshield, we do it right. We install only quality replacement parts and comply with the Auto Safety Glass Council™ (AGSC) industry standards. Our glass specialists restore your windshield’s structural integrity and visual clarity to keep you safe on the road. When you drive away, our G12® windshield replacement guarantee gives you an added layer of protection.
Road Hazard Protection
When we replace your windshield and it's damaged by a road hazard within 12 months, Glass Doctor of Charleston, SC, will repair or replace the pane for free. Tackling a second replacement will require car owners to pay for the labor and materials, but we will cover the cost of glass.
G12 Future Installation Option
For a small charge, you can upgrade your basic windshield replacement guarantee to include installation labor and materials.
G12 Value Package
When you choose the Value Package upgrade, we make immediate care a priority. While we include the protection of G12 Future Installation Options, the package provides new windshield wiper blades and an application of Clear Choice™ glass protectant. A single coat of Clear Choice enhances visual clarity and protects your windshield from scratches, environmental pollutants and other damaging contaminants.
- Windshield damage caused by a collision, intentional act, fraud or an act of God is not covered.
- Our guarantee does not cover damage to Class A motor coaches and buses, or to Class seven or eight heavy duty trucks.
G12 Guarantee Coverage Guidelines
We offer our windshield replacement guarantee because your safety is important to us. These guidelines apply:
- You may receive a windshield replacement one time only during your 12-month guarantee period.
- Guarantee services must be completed by the Glass Doctor location that performed the original replacement.
- G12 guarantee claims must be made before your guarantee expires.
- Your guarantee covers road hazard damage only.
- When repair can safely restore your windshield, we may choose that option.
- When we repair your windshield, your G12 guarantee remains in force.
- The basic guarantee covers glass only. Labor, kit, clips, and molding are not included.
We Care About Your Safety
At Glass Doctor of Charleston, SC, we promise to provide the quality products and professional glass care services that keep you safe on the road. Our windshield replacement guarantee is an important part of that promise. To learn more about our G12 guarantees or to schedule a windshield repair or replacement, Contact us today!
Some exclusions may apply.