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Finger Lakes

G12® Road Hazard Guarantee

G12 Road Hazard Guarantee Logo

Customers of Glass Doctor® of Finger Lakes in Canandaigua enjoy total confidence in our windshield replacement services thanks to our windshield replacement guarantee plans. Specialists only approve work that meets demanding standards from the Auto Glass Safety Council™(AGSC). When a car windshield is repaired or replaced, our specialists ensure to restore the pane to the AGSC standards. In addition to meeting these high standards, we offer several different G12® replacement guarantees to care for customers even after they have left our lot. The plans keep windshields looking flawless for at least 12 months after the installation service.

Guarantee Plans

Road Hazard

The G12 Road Hazard Guarantee comes free with any replacement job a Glass Doctor of Finger Lakes specialist performs. This plan includes 12 months of coverage for all repairs and one replacement service. Although the plan covers glass costs, it does not include labor or any additional installation material expenses on replacement work.

Future Installation Option

The G12 Future Installation option offers a bit more replacement coverage than the basic plan. The package protects customers’ investment in the event of a windshield replacement service; the plan covers all costs including labor and installation material.

Value Package

The G12 Value Package offers the most protection of all the plans. With this plan, glass, labor and installation material costs for any repair work on the windshield in a 12 month period is covered. A single replacement service is also included. In addition, the windshield will get a treatment of Clear Choice™ glass protectant. This product makes windshields extra resistant to damage from scratches and the elements. We also provide new windshield wipers with this package.

Coverage Details

Coverage offered by these windshield replacement guarantee plans is limited to hazards that come up in normal roadway conditions. If damage to a windshield is caused by other factors such as vandalism, weather damage or collisions, coverage will not be offered. Also, some larger vehicles are not covered by these plans, including Class A motor coaches and certain heavy-duty trucks. Customers who received their initial services from Glass Doctor of Finger Lakes will need to report to this location for claims on future service that is covered under one of these plans.

Customers are automatically covered under the G12 Road Hazard plan, so they do not need to pay extra for basic coverage. However, customers can opt for the Future Installation or Value plans if they feel more comfortable knowing that they have a windshield replacement guarantee that offers a little more coverage and service.

Contact us to learn more about our windshield replacement guarantee plans.

Some exclusions may apply.