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G12® Road Hazard Guarantee

At Glass Doctor®of Burnaby, we guarantee that if your windshield is damaged within 12 months of our replacement installation, we’ll repair or replace the glass for free. Driving with a broken or cracked windshield compromises the safety and visual clarity of your vehicle; Glass Doctor of Burnaby takes vehicle safety seriously.

Windshield Replacement Guarantee

Our Guarantee Options

G12 Road Hazard Guarantee Logo

If you want more windshield protection, you have the ability to choose a guarantee that best suits your needs.

  • G12® Road Hazard Coverage: Unlimited repair and a single replacement service, which covers glass costs only. The offer does not cover labor, kit, molding or clips.
  • G12 Future Installation Options: If you want a safeguard from the cost of installation materials and labor, select this plan for replacement coverage.
  • G12 Value Package: The value package covers both of the above options with the addition of an application of Clear Choice™ glass protectant and new wiper blades.

Our Process

If your vehicle has sustained damage within the 12-month period, contact our team to use your windshield repair or one-time replacement guarantee. Our glass specialist will assess the damage. Our priority is repair, so we can reduce waste and save your guarantee. If we are able to perform a repair, the remaining term of your windshield repair guarantee will still be valid.


  • Damage due to collision, intentional acts, fraud or acts of God.
  • Class A motorcoaches, buses, and class seven or eight heavy duty trucks.

To learn more about the G12 plans and our windshield repair process, contact Glass Doctor of Burnaby.

Some exclusions may apply.