Customer Testimonials | Glass Doctor of Virginia Beach
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Virginia Beach

Customer Testimonials

I needed to replace four dual-pane window panes that had experienced seal failure and called Glass Doctor [of Virginia Beach] for a quote. Their technician Garland came out to my house and measured the damaged window panes and gave me a fast and reasonable estimate. Today, Garland returned and removed the old window panes and installed the new window panes. The windows look as good as new, the new panes perfectly match the existing panes, and Garland could not have been any nicer or more competent. I will certainly not hesitate to call Glass Doctor in the future when I have need of them. I would highly recommend Glass Doctor [of Virginia Beach] and their technician Garland!
- Harry H.

Great experience and wonderful people! I highly recommend this place of business! My house was broken into on the peninsula side of Hampton Roads. The robber(s) had broken my kitchen window to get in. I called multiple window replacement establishments on the peninsula and got the run-around on how it would take anywhere from 5-16 business days to replace the glass in our window frame. I called Glass Doctor [of Virginia Beach] and they were able to get me in right away, promising a next day pick up. They were so friendly and compassionate. They were also so grateful to have my business that they made me a priority and had my window fixed within 3 hours. I am extremely happy with the work they did on the window and highly recommend them. Because of them, I was able to restore my peace of mind quicker.
- Gary P.

Thom was the best! He drove out to my place of work, called when he was en route, was early, and was very knowledgeable. He fixed my chipped windshield in less than 10 minutes, and he explained the process to me as he went through each stage. I really appreciate the fact that you all are able to come out to people's places of work to do repairs. You all came highly recommended from USAA and Checkered Flag Toyota, and they were spot on with their recommendation! Thank you!!
- Rachel G.

I want to say that this company was quick, reliable and great for working with me on time frames. I called to have two windows in the house repaired because they were fogging. Andre was awesome! He called me in the morning to schedule a time frame and kept me posted if he was running late. When his assistant measured a window incorrectly, Andre called back to the office to have another one quickly made, ran out there to pick it up and came back the same day to install. I am in the Customer Service field so I look at the importance of it. This company was top notch for customer service.
- Michele G.

I had them come out to replace my cracked windshield on a very hot day and there were complications. First, the tech broke the cowl ,which he made good on. Unfortunately , a few weeks latter when it rained I noticed huge leaks which soaked the interior carpet. I called Misty and she was really nice and apologetic, this time I decided to drop off the car so they can do it in their garage. They admitted that there was a problem with the installation and resealed the windshield. We sometimes make mistakes on repairs at Tidewater Sew Vac so I know how things can go wrong in repair work. I appreciated Glass Doctor [of Virginia Beach]'s eagerness to correct the problems and get me back on the road. I will use them again on my car and recommend them to my Office for glass work in our stores.
- Erik T.

I love the quality of workmanship and the courteousness of the employees. so easy to set up an appointment, they even come to my office! how cool is that!? I cant wait to use them for my house! great job Glass Doctor [of Virginia Beach]...AAA+++++
- Deb L.

Called and made an appointment for a windshield replacement after i failed to have a star repaired and my windshield cracked due to the heat. Price was the cheapest i was quoted. I was on my way and would be there early when i received a call saying they could fit me in early. They took the car back almost 30 minutes early and in under 45 minutes my new windshield was installed and i was out the door. Fast, friendly and convenient to work. Nothing but good things to say so far, i would recommend these guys.
- Shane S.

Brian provided excellent service. He did a wonderful job replacing my windshield. I will definitely use glass doctor [of Virginia Beach]s again if needed.
- Leigh M.

I called on Friday to get my windshield replaced for my 2000 Sable and they had the glass ready to install at 9:00 Monday morning. It was completed on time in 1 hour and at the price quoted. While waiting in the waiting area I could hear the staff dealing with customers and they were all very helpful and patient. When my car was done it had all the inspections and navy base stickers transferred from the old glass and I couldn't even tell it wasn't original. Very good job! I used their mobile service last year with equally good results.
- A Google User