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Tri Cities

G12® Road Hazard Guarantee

G12 Road Hazard Guarantee Logo

At Glass Doctor® of the Tri Cities in Pasco, we stand behind our windshield replacement with a 12-month guarantee.

Our guarantee covers you if your windshield is broken, chipped or cracked within 12 months of the date we replaced it. Our specialists will replace, or repair, your windshield for free. This is a one-time only guarantee that does not include labor, installation kit, windshield moldings or clips.

We will always attempt to repair your windshield before replacing it, provided the repaired windshield glass is safe and ensures a clear view of the road. Our repair saves you money, time and is healthier for the ecosystem than a complete replacement. A windshield repair does not cancel the guarantee and any remaining time is still honored should you require it.

For additional protection, consider purchasing our G12 Value Package, which adds coverage for windshield installation labor, installation kit, windshield molding and clips. The G12 Value Package also comes with a professional application of Clear Choice™ windshield protectant and new wiper blades for your vehicle. Contact Glass Doctor of the Tri Cities in Pasco for more information.

G12 Guarantee Details

  • Term: 12 months.
  • Report damage claims to your specific Glass Doctor windshield installer before the guarantee’s expiration date.
  • Guarantee limited to ordinary road hazards.
  • Guarantee service is performed at the Glass Doctor location only.

Coverage does not include:

  • Collision damage, fraud, intentional damage or acts of God.
  • Class 7 or 8 heavy-duty trucks, Class A motor coaches, and buses are excluded.