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Newport News

G12® Road Hazard Guarantee

G12 Road Hazard Guarantee Logo

Finding yourself in need of windshield replacement doesn’t have to be intimidating. Glass Doctor® of Newport News gives you the assurance of quality, efficient service and fair pricing on every service. Backing our windshields with a quality guarantee is another example of how we care for our customers. Drive away from your replacement appointment knowing the windshield is structurally sound and protected for months to come. Our experts are trained to the highest standards as recommended by the Auto Glass Safety Council™ and use only quality materials to get you back on the road safely.

Windshield Replacement Guarantee Plans

G12® Road Hazard Guarantee

Each windshield we replace includes complimentary coverage for one year by our G12 Road Hazard Guarantee plan. Under this plan, unlimited repairs or a single windshield replacement are covered for 12 months following the initial installation. Labor and installation materials are not covered with this protection option. In the event of damage to your new windshield during the coverage period, our specialists will repair the pane if possible to do so safely to save you time, money and ensure that your coverage remains in effect.

G12 Future Installation Option

By selecting the G12 Future Installation option, you receive the full benefit of our G12 Road Hazard guarantee in addition to coverage for installation materials and labor. When extra repairs become necessary during your coverage period, you aren’t faced with extra out of pocket expense.

G12 Value Package

For premium protection, choose our G12 Value Package which includes all the coverage of the G12 Future Installation Option and more! Once your windshield replacement is complete, our specialists apply a coat of Clear Choice™ glass protectant to make your windshield more resistant to environmental damage and scratches. Clear Choice enhances and preserves the clarity of your windshield as well. Additionally with this option, you receive a new set of wiper blades.

Guidelines for Coverage

Always contact Glass Doctor of Newport News to schedule repair or replacement for guaranteed coverage. All of our windshield replacement guarantee plans provide coverage for 12 months after installation, and coverage is limited to normal road hazards. Excluded from plan coverage are damage resulting from collision, fraud, vandalism and acts of God. Some vehicles are not eligible for coverage under our G12 plans including buses, Class A motor coaches, and Class 7 or 8 heavy duty trucks. Call or click today to schedule your appointment!